├── .github └── ISSUE_TEMPLATE │ ├── bug_report.md │ └── feature_request.md ├── .gitignore ├── .snyk ├── LICENSE ├── README.md ├── SECURITY.md ├── changelog.md ├── commands ├── hilfe.js ├── ticket.js └── ticketteam.js ├── config.json ├── failsafe.js ├── lang ├── de_DE.json └── en_EN.json ├── main.js ├── makeEmbed.js ├── package-lock.json ├── package.json └── request.js /.github/ISSUE_TEMPLATE/bug_report.md: -------------------------------------------------------------------------------- 1 | --- 2 | name: Bug report 3 | about: Create a report to help me improve my work 4 | 5 | --- 6 | **Which NodeJS version are you using? (type node -v in a command)** 7 | e.g. 12.0.0 8 | 9 | **Which version of ticketsystem are you using? (you can find the version in the package.json file)** 10 | e.g. 2.0.0 11 | 12 | **Describe the bug** 13 | A clear and precise description of what the bug is. 14 | 15 | **To Reproduce** 16 | Steps to reproduce the behavior: 17 | 1. Go to '...' 18 | 2. Enter '....' 19 | 3. Click on '....' 20 | 4. See error 21 | 22 | **Expected behavior** 23 | A clear and precise description of what you expected to happen. 24 | 25 | **Screenshots** 26 | If applicable, add screenshots to help explain your problem. 27 | 28 | **Additional context** 29 | Add any other context about the problem here. 30 | -------------------------------------------------------------------------------- /.github/ISSUE_TEMPLATE/feature_request.md: -------------------------------------------------------------------------------- 1 | --- 2 | name: Feature request 3 | about: Suggest an idea for this project to improve the bot 4 | 5 | --- 6 | 7 | **Is your feature request related to a problem? Please describe.** 8 | A clear and concise description of what the problem is. Ex. I'm always frustrated when [...] 9 | 10 | **Describe the solution you'd like** 11 | A clear and concise description of what you want to happen. 12 | 13 | **Describe alternatives you've considered** 14 | A clear and concise description of any alternative solutions or features you've considered. 15 | 16 | **Additional context** 17 | Add any other context or screenshots about the feature request here. 18 | -------------------------------------------------------------------------------- /.gitignore: -------------------------------------------------------------------------------- 1 | # Logs 2 | log 3 | *.log 4 | npm-debug.log* 5 | yarn-debug.log* 6 | yarn-error.log* 7 | 8 | # Tickets 9 | tickets/ 10 | tickets 11 | 12 | # Runtime data 13 | pids 14 | *.pid 15 | *.seed 16 | *.pid.lock 17 | 18 | # Directory for instrumented libs generated by jscoverage/JSCover 19 | lib-cov 20 | 21 | # Coverage directory used by tools like istanbul 22 | coverage 23 | 24 | # nyc test coverage 25 | .nyc_output 26 | 27 | # Grunt intermediate storage (http://gruntjs.com/creating-plugins#storing-task-files) 28 | .grunt 29 | 30 | # Bower dependency directory (https://bower.io/) 31 | bower_components 32 | 33 | # node-waf configuration 34 | .lock-wscript 35 | 36 | # Compiled binary addons (http://nodejs.org/api/addons.html) 37 | build/Release 38 | 39 | # Dependency directories 40 | node_modules/ 41 | jspm_packages/ 42 | 43 | # Typescript v1 declaration files 44 | typings/ 45 | 46 | # Optional npm cache directory 47 | .npm 48 | 49 | # Optional eslint cache 50 | .eslintcache 51 | 52 | # Optional REPL history 53 | .node_repl_history 54 | 55 | # Output of 'npm pack' 56 | *.tgz 57 | 58 | # Yarn Integrity file 59 | .yarn-integrity 60 | 61 | # dotenv environment variables file 62 | .env 63 | 64 | log/ 65 | .vs/stb/v15/.suo 66 | .vs/slnx.sqlite 67 | .vs/VSWorkspaceState.json 68 | .vs/slnx.sqlite 69 | .vs/slnx.sqlite 70 | .vs/ProjectSettings.json 71 | .vs/VSWorkspaceState.json 72 | -------------------------------------------------------------------------------- /.snyk: -------------------------------------------------------------------------------- 1 | # Snyk (https://snyk.io) policy file, patches or ignores known vulnerabilities. 2 | version: v1.14.1 3 | ignore: {} 4 | patch: {} 5 | -------------------------------------------------------------------------------- /LICENSE: -------------------------------------------------------------------------------- 1 | GNU AFFERO GENERAL PUBLIC LICENSE 2 | Version 3, 19 November 2007 3 | 4 | Copyright (C) 2007 Free Software Foundation, Inc. 5 | Everyone is permitted to copy and distribute verbatim copies 6 | of this license document, but changing it is not allowed. 7 | 8 | Preamble 9 | 10 | The GNU Affero General Public License is a free, copyleft license for 11 | software and other kinds of works, specifically designed to ensure 12 | cooperation with the community in the case of network server software. 13 | 14 | The licenses for most software and other practical works are designed 15 | to take away your freedom to share and change the works. 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If the Program does not specify a version number of the 574 | GNU Affero General Public License, you may choose any version ever published 575 | by the Free Software Foundation. 576 | 577 | If the Program specifies that a proxy can decide which future 578 | versions of the GNU Affero General Public License can be used, that proxy's 579 | public statement of acceptance of a version permanently authorizes you 580 | to choose that version for the Program. 581 | 582 | Later license versions may give you additional or different 583 | permissions. However, no additional obligations are imposed on any 584 | author or copyright holder as a result of your choosing to follow a 585 | later version. 586 | 587 | 15. Disclaimer of Warranty. 588 | 589 | THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY 590 | APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT 591 | HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY 592 | OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, 593 | THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 594 | PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM 595 | IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF 596 | ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 597 | 598 | 16. Limitation of Liability. 599 | 600 | IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING 601 | WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MODIFIES AND/OR CONVEYS 602 | THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY 603 | GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE 604 | USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF 605 | DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD 606 | PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), 607 | EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF 608 | SUCH DAMAGES. 609 | 610 | 17. Interpretation of Sections 15 and 16. 611 | 612 | If the disclaimer of warranty and limitation of liability provided 613 | above cannot be given local legal effect according to their terms, 614 | reviewing courts shall apply local law that most closely approximates 615 | an absolute waiver of all civil liability in connection with the 616 | Program, unless a warranty or assumption of liability accompanies a 617 | copy of the Program in return for a fee. 618 | 619 | END OF TERMS AND CONDITIONS 620 | 621 | How to Apply These Terms to Your New Programs 622 | 623 | If you develop a new program, and you want it to be of the greatest 624 | possible use to the public, the best way to achieve this is to make it 625 | free software which everyone can redistribute and change under these terms. 626 | 627 | To do so, attach the following notices to the program. It is safest 628 | to attach them to the start of each source file to most effectively 629 | state the exclusion of warranty; and each file should have at least 630 | the "copyright" line and a pointer to where the full notice is found. 631 | 632 | 633 | Copyright (C) 634 | 635 | This program is free software: you can redistribute it and/or modify 636 | it under the terms of the GNU Affero General Public License as published 637 | by the Free Software Foundation, either version 3 of the License, or 638 | (at your option) any later version. 639 | 640 | This program is distributed in the hope that it will be useful, 641 | but WITHOUT ANY WARRANTY; without even the implied warranty of 642 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the 643 | GNU Affero General Public License for more details. 644 | 645 | You should have received a copy of the GNU Affero General Public License 646 | along with this program. If not, see . 647 | 648 | Also add information on how to contact you by electronic and paper mail. 649 | 650 | If your software can interact with users remotely through a computer 651 | network, you should also make sure that it provides a way for users to 652 | get its source. For example, if your program is a web application, its 653 | interface could display a "Source" link that leads users to an archive 654 | of the code. There are many ways you could offer source, and different 655 | solutions will be better for different programs; see section 13 for the 656 | specific requirements. 657 | 658 | You should also get your employer (if you work as a programmer) or school, 659 | if any, to sign a "copyright disclaimer" for the program, if necessary. 660 | For more information on this, and how to apply and follow the GNU AGPL, see 661 | . 662 | -------------------------------------------------------------------------------- /README.md: -------------------------------------------------------------------------------- 1 | # Discord Ticket System by AstroGD 2 | A ticket system for Discord to reach the users questions more easily and never loose a message in chat. 3 | 4 | Simply edit command names and language via language and config files. 5 | 6 | If you have any question feel free to contact me via mail to support@astrogd.eu or send a dm to AstroGD#3416 7 | 8 | ## Features 9 | Getting in touch with the team on a server with many members can be very difficult and frustrating. Your question or the teams answer might get lost in the chat and you need to scroll and search if you want to re-read the messages. Thats why the ticketsystem is for you! 10 | If you have questions you can start a ticket and the team will be notified about your issue. But there's more: You'll even get a DM from the bot if your case updates so that you also won't miss an update ever again. 11 | 12 | So what are are you waiting for? Download ticketsystem now and make reaching you and your team easier than ever before! 13 | 14 | ## Screenshots 15 | ![Create a ticket](https://imgur.com/Ox0nlfs.png) 16 | 17 | _A ticket was created_ 18 | 19 | ![Answer to a ticket](https://imgur.com/480fpzG.png) 20 | 21 | _A ticket has been answered_ 22 | 23 | ## How to use 24 | - If you want to install this project go to [How to install](https://github.com/AstroGD/ticketsystem/wiki/How-to-install) 25 | - For help in setting up your config go to [Set up your config](https://github.com/AstroGD/ticketsystem/wiki/Set-up-your-config) 26 | - Looking for a list of all available commands? Go to [available commands](https://github.com/AstroGD/ticketsystem/wiki/Available-commands) 27 | - Still having an issue or a question? [Reach out to me](https://www.astrogd.eu/en/kontakt) 28 | 29 | ## I noticed a bug what can I do? 30 | - Please [create a bug report](https://github.com/AstroGD/ticketsystem/issues/new/choose) and tell me as precise as possible what happened, how to reproduce the bug and which Node version and version of the ticketsystem you are running 31 | -------------------------------------------------------------------------------- /SECURITY.md: -------------------------------------------------------------------------------- 1 | # Security Policy 2 | 3 | ## Supported Versions 4 | 5 | | Version | Supported | 6 | | ------- | ------------------ | 7 | | 2.0.x | :white_check_mark: | 8 | | < 2.0 | :x: | 9 | 10 | ## Reporting a Vulnerability 11 | 12 | Please contact me via security@astrogd.eu to report a security vulnerability. 13 |
Thank you in advance for contributing to the safety of code on github! 14 |
You can expect to hear back from me within 2 days 15 | -------------------------------------------------------------------------------- /changelog.md: -------------------------------------------------------------------------------- 1 | # Version 2.0.5 2 | #### Released on 10.04.2021 3 | 4 | ## Bugfixes 5 | :bug: Fixed a bug where the bot would crash if an invalid guild id was provided in the config 6 | 7 | ## Dependency Updates 8 | :arrow_up: Update discord.js to 12.5.3 9 | :arrow_up: Update follow-redirects to 1.13.3 10 | 11 | # Version 2.0.4 12 | #### Released on 03.02.2021 13 | 14 | ## Dependency updates 15 | :arrow_up: Update discord.js to 12.5.1 16 | :arrow_up: Update follow-redirects to 1.13.2 17 | :arrow_up: Update fs-extra to 9.1.0 18 | 19 | # Version 2.0.3 20 | #### Released 01.10.2020 (DMY) 21 | 22 | ## Bugfixes 23 | - :bug: Fixed a bug where no Notification is being sent after a user answers a ticket 24 | - :bug: Fixed a bug where /ticketteam would not send an error if a user has insufficient permissions 25 | - :bug: Fixed a bug where sending /ticketteam without an action would throw no error for authorized users 26 | - :bug: Fixed embed colour for error message if an user with insufficient permissions tries to use /ticketteam 27 | 28 | ## Dependency updates 29 | - :arrow_up: Upgraded dependencies to newest version 30 | 31 | ## Removed Features 32 | - :fire: Removed legacy check for me to be able to use /ticketteam without having the team-role 33 | 34 | ## Language 35 | - :globe_with_meridians: Fixed a typo for English language pack 36 | 37 | ## UI and Style 38 | - :lipstick: Log output regarding version checks are now colourized. If no update is available the output will be coloured green. If there is an update available or an error occurred while checking for a new version the output will be red. 39 | 40 | ## Documentation 41 | - :memo: Added Changelog -------------------------------------------------------------------------------- /commands/hilfe.js: -------------------------------------------------------------------------------- 1 | module.exports = function (log, makeEmbed, language, config, languageconfig) { 2 | return function (message) { 3 | var embed = makeEmbed(message, "0094FF", `ℹ️ ${language.help}`, language.information_to_the_use_of_the_ticket_system, [{ 4 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.create} <${language.message}>`, 5 | value: language.starts_a_new_ticket 6 | }, { 7 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.info} <${language.ticketid}>`, 8 | value: language.information_about_the_selected_ticket 9 | }, { 10 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.answer} <${language.ticketid}> <${language.message}>`, 11 | value: language.sends_an_answer_to_a_ticket 12 | }, { 13 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.close} <${language.ticketid}>`, 14 | value: language.closes_a_ticket 15 | }]); 16 | message.channel.send("", { 17 | embed: embed 18 | }).catch(e => { 19 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 20 | }).then(msg => { 21 | msg.delete({timeout:30000}).catch(e => {}); 22 | }); 23 | 24 | var guild = message.guild; 25 | var role = guild.roles.cache.get(config.team_role_id); 26 | 27 | if (!role) { 28 | log(`Teamroleid invalid. Please check the config.json`, 1); 29 | message.channel.send("", { 30 | embed: makeEmbed(message, "#00FF21", `❗ ${language.an_error_occurred}`, language.the_team_role_stored_in_the_bots_config_is_invalid_please_contact_an_administrator) 31 | }) 32 | .catch(e => { 33 | log(`An error occured while sending a message to ${message.channel.name}: ${e.stack}`, 1); 34 | }); 35 | return; 36 | } 37 | 38 | if (message.member.roles.cache.get(role.id)) { 39 | message.author.send("", { 40 | embed: makeEmbed(message, "#0094FF", `ℹ️ ${language.help}`, language.information_to_the_use_of_the_ticket_system + " | " + language.for_staff_members, [{ 41 | title: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.info} <${language.ticketid}>`, 42 | value: language.information_about_the_selected_ticket 43 | }, { 44 | title: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.answer} <${language.ticketid}> <${language.message}>`, 45 | value: language.sends_an_answer_to_a_ticket 46 | }, { 47 | title: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.close} <${language.ticketid}>`, 48 | value: language.closes_a_ticket 49 | }, { 50 | title: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.reopen} <${language.ticketid}>`, 51 | value: language.reopens_a_ticket 52 | }, { 53 | title: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.list}`, 54 | value: language.shows_a_list_of_all_open_tickets 55 | }, { 56 | title: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.user} <${language.userid_or_mention}>`, 57 | value: language.shows_a_list_of_tickets_created_by_a_specific_user 58 | }]) 59 | }) 60 | .catch(e => { 61 | log(`An error occured while sending a message to ${message.author.tag}: ${e.stack}`, 1); 62 | }); 63 | return; 64 | } 65 | } 66 | } -------------------------------------------------------------------------------- /commands/ticket.js: -------------------------------------------------------------------------------- 1 | module.exports = function (log, makeEmbed, language, config, languageconfig, client) { 2 | const fs = require("fs-extra"); 3 | const path = require("path"); 4 | 5 | return function (message) { 6 | switch (message.content.toLowerCase().split(" ")[1]) { 7 | case languageconfig.ticketcommand.create.toLowerCase(): 8 | if (!message.content.split(" ").slice(2).join(" ")) { 9 | message.channel.send("", { 10 | embed: makeEmbed(message, "#FF0000", `⁉ ${language.oops}`, `${language.please_tell_us_what_happened}`, [{ 11 | title: language.usage_of_this_command, 12 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.create} <${language.message}>` 13 | }]) 14 | }) 15 | .catch(e => { 16 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 17 | }) 18 | .then(msg => { 19 | msg.delete({ 20 | timeout: 10000 21 | }) 22 | .catch(e => {}); 23 | }); 24 | return; 25 | } 26 | if (message.content.split(" ").slice(1).slice(1).join(" ").length > 800) { 27 | message.channel.send(`${language.your_original_message}:\n\n${message.content.split(" ").slice(1).slice(1).join(" ")}`, { 28 | embed: makeEmbed(message, "#FF0000", `❗ ${language.oops}`, `${language.your_message_is_too_long} :( - ${language.a_maximum_of_800_characters_is_allowed}`) 29 | }) 30 | .catch(e => { 31 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 32 | }) 33 | .then(msg => { 34 | msg.delete({ 35 | timeout: 20000 36 | }) 37 | .catch(e => {}); 38 | }); 39 | return; 40 | } 41 | var ticket = {}; 42 | ticket.author = message.author.id; 43 | ticket.avatarURL = message.author.avatarURL(); 44 | ticket.created = new Date(); 45 | if (message.attachments.array().length > 0) { 46 | message.channel.send(`${language.your_original_message}:\n\n${message.content.split(" ").slice(1).slice(1).join(" ")}`, { 47 | embed: makeEmbed(message, "#FF0000", `❗ ${language.oops}`, language.uploaded_images_cant_be_processed_please_send_them_as_a_link_in_the_text) 48 | }) 49 | .catch(e => { 50 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 51 | }) 52 | .then(msg => { 53 | msg.delete({ 54 | timeout: 20000 55 | }) 56 | .catch(e => {}); 57 | }); 58 | return; 59 | } 60 | ticket.finished = false; 61 | ticket.session = [{ 62 | author: client.user.id, 63 | stamp: new Date(), 64 | avatar: client.user.avatarURL(), 65 | message: language.ticket_started 66 | }, { 67 | author: message.author.id, 68 | stamp: new Date(), 69 | avatar: message.author.avatarURL(), 70 | message: message.content.split(" ").slice(1).slice(1).join(" ") 71 | }]; 72 | ticket.id = `T-${message.author.id}-${new Date().getFullYear()}-${new Date().getMonth()}-${new Date().getDate()}-${new Date().getHours()}-${new Date().getMinutes()}-${new Date().getSeconds()}`; 73 | var embed = makeEmbed(message, "#00FF21", `✅ ${language.finished}`, `${language.your_ticket_was_successfully_created_it_has_the_following_id}\n${ticket.id}\n${language.to_access_your_ticket_please_use_this_id}`, [{ 74 | title: `${language.your_message}:`, 75 | value: ticket.session[1].message 76 | }]) 77 | message.author.send(`${language.your_ticket_id}: ${ticket.id}`, { 78 | embed: embed 79 | }) 80 | .catch(e => { 81 | log(`An error occurred while sending a message to ${message.author.tag}: ${e.stack}`, 2); 82 | message.channel.send(`${language.your_original_message}:\n\n${message.content.split(" ").slice(1).slice(1).join(" ")}`, makeEmbed(message, "#FF0000", `❗ ${language.oops}`, language.it_seems_youve_disabled_direct_messaging_please_activate_these_via_the_data_protection_settings_of_the_server)) 83 | .catch(e => { 84 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 85 | }) 86 | .then(msg => { 87 | msg.delete({ 88 | timeout: 10000 89 | }) 90 | .catch(e => {}); 91 | }); 92 | return; 93 | }).then(msg => { 94 | try { 95 | fs.writeFileSync(path.join(__dirname, `../tickets/${ticket.id}.ticket`), JSON.stringify(ticket)); 96 | } catch (e) { 97 | log(`An error occurred while trying to save a ticket: ${e.stack}`, 1); 98 | return; 99 | } 100 | var teamchannel = message.guild.channels.cache.get(config.ticket_notification_channel_id); 101 | if (!teamchannel) { 102 | return; 103 | } 104 | var embed = makeEmbed(message, "#0094FF", `📨 ${language.new_ticket}`, ticket.id, [{ 105 | title: language.author, 106 | value: ticket.author 107 | }, { 108 | title: language.created, 109 | value: ticket.created 110 | }, { 111 | empty: true 112 | }]); 113 | embed.setThumbnail(ticket.avatarURL); 114 | teamchannel.send(`${language.ticketid}: ${ticket.id}`, { 115 | embed: embed 116 | }) 117 | .catch(e => { 118 | log(`An error occurred while sending a message to ${teamchannel.name}: ${e.stack}`, 1); 119 | }) 120 | var user = client.users.cache.get(ticket.session[1].author) 121 | if (!user) { 122 | user = language.unknown_user; 123 | } else { 124 | user = user.username; 125 | } 126 | var embed = makeEmbed(message, "#0094FF", language.message_history, ticket.id, [{ 127 | title: `${client.user.username} | ${ticket.session[0].stamp}`, 128 | value: ticket.session[0].message 129 | }, { 130 | title: `${user} | ${ticket.session[1].stamp}`, 131 | value: ticket.session[1].message 132 | }]); 133 | teamchannel.send("", { 134 | embed: embed 135 | }) 136 | .catch(e => { 137 | log(`An error occurred while sending a message to ${teamchannel.name}: ${e.stack}`, 1); 138 | }) 139 | }); 140 | break; 141 | case languageconfig.ticketcommand.info.toLowerCase(): 142 | if (!message.content.split(" ").slice(1).slice(1).join(" ")) { 143 | message.channel.send("", { 144 | embed: makeEmbed(message, "FF0000", `⁉️ ${language.oops}`, language.please_enter_a_ticketid, [{ 145 | title: language.usage_of_this_command, 146 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.info} <${language.ticketid}>` 147 | }]) 148 | }) 149 | .catch(e => { 150 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 151 | }) 152 | .then(msg => { 153 | msg.delete({ 154 | timeout: 10000 155 | }) 156 | .catch(e => {}); 157 | }); 158 | return; 159 | } 160 | var tickets = fs.readdirSync(path.join(__dirname, `../tickets/`)); 161 | var ticket = tickets.filter(function (element) { 162 | return (element === `${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket` || element === `STOP-${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket`); 163 | }); 164 | if (!ticket || ticket.length === 0) { 165 | message.channel.send("", { 166 | embed: makeEmbed(message, "FF0000", `⁉️ ${language.oops}`, language.unknown_ticket_id, [{ 167 | title: language.usage_of_this_command, 168 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.info} <${language.ticketid}>` 169 | }]) 170 | }) 171 | .catch(e => { 172 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 173 | }) 174 | .then(msg => { 175 | msg.delete({ 176 | timeout: 10000 177 | }) 178 | .catch(e => {}); 179 | }); 180 | return; 181 | } 182 | ticket = ticket[0]; 183 | var ticketfile = ticket; 184 | ticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${ticket}`))); 185 | if (ticket.finished) { 186 | message.channel.send("", { 187 | embed: makeEmbed(message, "FF0000", `🚫 ${language.ticket_closed}`, language.your_tickets_been_closed_please_contact_the_team_if_this_is_a_mistake) 188 | }) 189 | .catch(e => { 190 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 191 | }) 192 | .then(msg => { 193 | msg.delete({ 194 | timeout: 10000 195 | }) 196 | .catch(e => {}); 197 | }); 198 | return; 199 | } 200 | if (ticket.author != message.author.id) { 201 | message.channel.send("", { 202 | embed: makeEmbed(message, "FF0000", `🚫 ${language.oops}`, language.this_ticket_was_not_created_by_you) 203 | }) 204 | .catch(e => { 205 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 206 | }) 207 | .then(msg => { 208 | msg.delete({ 209 | timeout: 10000 210 | }) 211 | .catch(e => {}); 212 | }); 213 | return; 214 | } 215 | var embed = makeEmbed(message, '#0094FF', `ℹ️ ${language.information_about_the_selected_ticket}`, ticket.id, [{ 216 | empty: true 217 | }, { 218 | title: language.created, 219 | value: ticket.created 220 | }, { 221 | title: language.message, 222 | value: ticket.session[1].message 223 | }]); 224 | message.author.send(`${language.your_ticket_id}: ${ticket.id}`, { 225 | embed: embed 226 | }) 227 | .catch(e => { 228 | log(`An error occured while sending a message to ${message.author.tag}: ${e.stack}`, 2); 229 | message.channel.send("", { 230 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.it_seems_youve_disabled_direct_messaging_please_activate_these_via_the_data_protection_settings_of_the_server) 231 | }) 232 | .catch(e => { 233 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 234 | }) 235 | .then(msg => { 236 | msg.delete({ 237 | timeout: 10000 238 | }) 239 | .catch(e => {}); 240 | }); 241 | return; 242 | }); 243 | var embed2 = makeEmbed(message, "#0094FF", language.message_history, language.displays_the_last_10_messages_and_the_original_request); 244 | var j = 0; 245 | for (var i = ticket.session.length - 1; i >= 0 && j <= 10; i--) { 246 | var user = message.guild.members.cache.get(ticket.session[i].author); 247 | if (!user) { 248 | user = language.unknown_user; 249 | } else { 250 | user = user.user.username + "#" + user.user.discriminator; 251 | } 252 | var stamp = new Date(ticket.session[i].stamp) 253 | stamp = `${stamp.getDate()}.${stamp.getMonth() + 1}.${stamp.getFullYear()} ${language.at} ${stamp.toString()}`; 254 | embed2.addField(`${user} ${language.at} ${stamp}`, ticket.session[i].message); 255 | j++; 256 | } 257 | message.author.send("", { 258 | embed: embed2 259 | }) 260 | .catch(e => { 261 | log(`An error occurred while sending a message to ${message.author.tag}: ${e.stack}`, 1); 262 | return; 263 | }); 264 | break; 265 | case languageconfig.ticketcommand.answer.toLowerCase(): 266 | if (!message.content.split(" ")[2]) { 267 | message.channel.send("", { 268 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_ticketid, [{ 269 | title: language.usage_of_this_command, 270 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.answer} <${language.ticketid}> <${language.message}>` 271 | }]) 272 | }) 273 | .catch(e => { 274 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 275 | }) 276 | .then(msg => { 277 | msg.delete({ 278 | timeout: 10000 279 | }) 280 | .catch(e => {}); 281 | }); 282 | return; 283 | } else if (!message.content.split(" ").slice(3).join(" ")) { 284 | message.channel.send("", { 285 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_message, [{ 286 | title: language.usage_of_this_command, 287 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.answer} <${language.ticketid}> <${language.message}>` 288 | }]) 289 | }) 290 | .catch(e => { 291 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 292 | }) 293 | .then(msg => { 294 | msg.delete({ 295 | timeout: 10000 296 | }) 297 | .catch(e => {}); 298 | }); 299 | return; 300 | } 301 | if (message.content.split(" ").slice(3).join(" ").length > 800) { 302 | message.channel.send(`${language.your_original_message}:\n\n${message.content.split(" ").slice(3).join(" ")}`, { 303 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.a_maximum_of_800_characters_is_allowed) 304 | }) 305 | .catch(e => { 306 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 307 | }) 308 | .then(msg => { 309 | msg.delete({ 310 | timeout: 20000 311 | }) 312 | .catch(e => {}); 313 | }); 314 | return; 315 | } 316 | var tickets = fs.readdirSync(path.join(__dirname, `../tickets/`)); 317 | var ticket = tickets.filter(function (element) { 318 | return (element === `${message.content.split(" ")[2]}.ticket` || element === `STOP-${message.content.split(" ")[2]}.ticket`); 319 | }); 320 | if (ticket.length <= 0) { 321 | message.channel.send("", { 322 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_ticket_id, [{ 323 | title: language.usage_of_this_command, 324 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.answer} <${language.ticketid}> <${language.message}>` 325 | }]) 326 | }) 327 | .catch(e => { 328 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 329 | }) 330 | .then(msg => { 331 | msg.delete({ 332 | timeout: 10000 333 | }) 334 | .catch(e => {}); 335 | }); 336 | return; 337 | } 338 | var ticketfile = ticket[0]; 339 | ticket = ticket[0]; 340 | ticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${ticket}`))); 341 | if (ticket.author != message.author.id) { 342 | message.channel.send("", { 343 | embed: makeEmbed(message, "FF0000", `🚫 ${language.oops}`, language.this_ticket_was_not_created_by_you) 344 | }) 345 | .catch(e => { 346 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 347 | }) 348 | .then(msg => { 349 | msg.delete({ 350 | timeout: 10000 351 | }) 352 | .catch(e => {}); 353 | }); 354 | return; 355 | } 356 | if (ticket.finished) { 357 | message.channel.send("", { 358 | embed: makeEmbed(message, "FF0000", `🚫 ${language.ticket_closed}`, language.your_tickets_been_closed_please_contact_the_team_if_this_is_a_mistake) 359 | }) 360 | .catch(e => { 361 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 362 | }) 363 | .then(msg => { 364 | msg.delete({ 365 | timeout: 10000 366 | }) 367 | .catch(e => {}); 368 | }); 369 | return; 370 | } 371 | var msg = message.content.split(" ").slice(3).join(" "); 372 | if (message.attachments.array().length > 0) { 373 | message.channel.send("", { 374 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.uploaded_images_cant_be_processed_please_send_them_as_a_link_in_the_text) 375 | }) 376 | .catch(e => { 377 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 378 | }) 379 | .then(msg => { 380 | msg.delete({ 381 | timeout: 10000 382 | }) 383 | .catch(e => {}); 384 | }); 385 | } 386 | ticket.session.push({ 387 | author: message.author.id, 388 | stamp: new Date(), 389 | avatar: message.author.avatarURL(), 390 | message: msg 391 | }); 392 | try { 393 | fs.writeFileSync(path.join(__dirname, `../tickets/${ticketfile}`), JSON.stringify(ticket)); 394 | } catch (e) { 395 | log(`An error occurred while saving the ticket ${ticketfile}: ${e.message}`, 1); 396 | message.channel.send("", { 397 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.an_error_occurred, [{ 398 | title: language.error, 399 | value: e.message 400 | }]) 401 | }) 402 | .catch(e => { 403 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 404 | }) 405 | .then(msg => { 406 | msg.delete({ 407 | timeout: 10000 408 | }) 409 | .catch(e => {}); 410 | }); 411 | return; 412 | } 413 | message.channel.send("", { 414 | embed: makeEmbed(message, "00FF21", `✅ ${language.finished}`, language.your_message_has_been_sent) 415 | }) 416 | .catch(e => { 417 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 418 | }) 419 | .then(msg => { 420 | msg.delete({ 421 | timeout: 10000 422 | }) 423 | .catch(e => {}); 424 | }); 425 | message.author.send(`${language.your_ticket_id}: ${ticket.id}`, { 426 | embed: makeEmbed(message, "0094FF", `📨 ${language.you_replied_to_your_ticket}`, `${language.message}: ${msg}`) 427 | }) 428 | .catch(e => { 429 | log(`An error occurred while sending a messagee to ${message.author.tag}: ${e.stack}`, 2); 430 | }); 431 | var teamchannel = client.guilds.cache.get(config.server_id).channels.cache.get(config.ticket_notification_channel_id); 432 | if (!teamchannel) { 433 | return; 434 | } 435 | teamchannel.send(`${language.ticketid}: ${ticket.id}`, { 436 | embed: makeEmbed(message, "0094FF", `📨 ${language.new_message}`, `${language.there_is_a_new_answer_for_the_ticket} ${ticket.id}`, [{ 437 | title: language.message, 438 | value: msg 439 | }]) 440 | }) 441 | .catch(e => { 442 | log(`An error occured while sending a message to ${teamchannel.name}: ${e.stack}`, 1); 443 | }); 444 | break; 445 | case languageconfig.ticketcommand.close.toLowerCase(): 446 | if (!message.content.split(" ").slice(1).slice(1).join(" ")) { 447 | message.channel.send("", { 448 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_ticketid, [{ 449 | title: language.usage_of_this_command, 450 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.close} <${language.ticketid}>` 451 | }]) 452 | }) 453 | .catch(e => { 454 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 455 | }) 456 | .then(msg => { 457 | msg.delete({ 458 | timeout: 10000 459 | }) 460 | .catch(e => {}); 461 | }); 462 | return; 463 | } 464 | var tickets = fs.readdirSync(path.join(__dirname, `../tickets/`)); 465 | var ticket = tickets.filter(function (element) { 466 | return (element === `${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket` || element === `STOP-${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket`); 467 | }); 468 | if (ticket.length <= 0) { 469 | message.channel.send("", { 470 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_ticket_id, [{ 471 | title: language.usage_of_this_command, 472 | value: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.close} <${language.ticketid}>` 473 | }]) 474 | }) 475 | .catch(e => { 476 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 477 | }) 478 | .then(msg => { 479 | msg.delete({ 480 | timeout: 10000 481 | }) 482 | .catch(e => {}); 483 | }); 484 | return; 485 | } 486 | var ticketfile = ticket[0]; 487 | ticket = ticket[0]; 488 | ticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${ticketfile}`))); 489 | if (ticket.author != message.author.id) { 490 | message.channel.send("", { 491 | embed: makeEmbed(message, "FF0000", `🚫 ${language.oops}`, language.this_ticket_was_not_created_by_you) 492 | }) 493 | .catch(e => { 494 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 495 | }) 496 | .then(msg => { 497 | msg.delete({ 498 | timeout: 10000 499 | }) 500 | .catch(e => {}); 501 | }); 502 | return; 503 | } 504 | if (ticket.finished) { 505 | message.channel.send("", { 506 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.the_ticket_has_already_been_closed) 507 | }) 508 | .catch(e => { 509 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 510 | }) 511 | .then(msg => { 512 | msg.delete({ 513 | timeout: 10000 514 | }) 515 | .catch(e => {}); 516 | }); 517 | return; 518 | } 519 | ticket.finished = true; 520 | var msg = language.the_ticket_was_closed_by_the_user; 521 | ticket.session.push({ 522 | author: client.user.id, 523 | stamp: new Date(), 524 | avatar: client.user.avatarURL(), 525 | message: msg 526 | }); 527 | try { 528 | fs.writeFileSync(path.join(__dirname, `../tickets/${ticketfile}`), JSON.stringify(ticket)); 529 | } catch (e) { 530 | log(`An error occurred while saving ticket ${ticketfile}: ${e.stack}`, 1); 531 | message.channel.send("", { 532 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.an_error_occurred, [{ 533 | title: language.error, 534 | value: e.message 535 | }]) 536 | }) 537 | .catch(e => { 538 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 539 | }) 540 | .then(msg => { 541 | msg.delete({ 542 | timeout: 10000 543 | }) 544 | .catch(e => {}); 545 | }); 546 | return; 547 | } 548 | fs.renameSync(path.join(__dirname, `../tickets/${ticketfile}`), path.join(__dirname, `../tickets/STOP-${ticketfile}`)); 549 | message.channel.send("", { 550 | embed: makeEmbed(message, "00FF21", `✅ ${language.finished}`, language.your_ticket_has_been_closed) 551 | }) 552 | .catch(e => { 553 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 554 | }) 555 | .then(msg => { 556 | msg.delete({ 557 | timeout: 10000 558 | }) 559 | .catch(e => {}); 560 | }); 561 | var teamchannel = client.guilds.cache.get(config.server_id).channels.cache.get(config.ticket_notification_channel_id); 562 | if (!teamchannel) { 563 | return; 564 | } 565 | teamchannel.send(`${language.ticketid}: ${ticket.id}`, { 566 | embed: makeEmbed(message, "0094FF", `🚫 ${language.ticket_closed}`, language.the_following_ticket_has_been_closed + ": " + ticket.id) 567 | }) 568 | .catch(e => { 569 | log(`An error occurred while sending a message to ${teamchannel.name}: ${e.stack}`, 1); 570 | }); 571 | break; 572 | default: 573 | message.channel.send("", { 574 | embed: makeEmbed(message, "#0094FF", `ℹ️ ${language.usage_of_this_command}`, `${language.help_for} ${config.prefix}ticket`, [{ 575 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.create} <${language.message}>`, 576 | value: language.starts_a_new_ticket 577 | }, { 578 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.info} <${language.ticketid}>`, 579 | value: language.sends_information_about_a_ticket 580 | }, { 581 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.answer} <${language.ticketid}> <${language.message}>`, 582 | value: language.sends_an_answer_to_a_ticket 583 | }, { 584 | title: `${config.prefix}${languageconfig.ticketcommand.main} ${languageconfig.ticketcommand.close} <${language.ticketid}>`, 585 | value: language.closes_a_ticket 586 | }]) 587 | }) 588 | .catch(e => { 589 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 590 | }) 591 | .then(msg => { 592 | msg.delete({ 593 | timeout: 20000 594 | }) 595 | .catch(e => {}); 596 | }); 597 | break; 598 | } 599 | } 600 | } -------------------------------------------------------------------------------- /commands/ticketteam.js: -------------------------------------------------------------------------------- 1 | module.exports = function (log, makeEmbed, language, config, languageconfig, client) { 2 | const fs = require("fs-extra"); 3 | const path = require("path"); 4 | return async function (message) { 5 | var guild = message.guild; 6 | var role = guild.roles.cache.get(config.team_role_id); 7 | 8 | if (!role) { 9 | log(`Teamroleid invalid. Please check the config.json`, 1); 10 | message.channel.send("", { 11 | embed: makeEmbed(message, "#00FF21", `❗ ${language.an_error_occurred}`, language.the_team_role_stored_in_the_bots_config_is_invalid_please_contact_an_administrator) 12 | }) 13 | .catch(e => { 14 | log(`An error occured while sending a message to ${message.channel.name}: ${e.stack}`, 1); 15 | }) 16 | .then(msg => { 17 | msg.delete({ 18 | timeout: 10000 19 | }).catch(e => {}); 20 | }); 21 | return; 22 | } 23 | 24 | if (!message.member.roles.cache.get(role.id)) { 25 | message.channel.send("", { 26 | embed: makeEmbed(message, "#FF0000", `❗ ${language.oops}`, language.you_do_not_have_the_required_authorization_to_use_this_command) 27 | }) 28 | .catch(e => { 29 | log(`An error occured while sending a message to ${message.channel.name}: ${e.stack}`, 1); 30 | }) 31 | .then(msg => { 32 | msg.delete({ 33 | timeout: 10000 34 | }).catch(e => {}); 35 | }); 36 | return; 37 | } 38 | 39 | if (!message.content.split(" ")[1]) { 40 | message.channel.send("", { 41 | embed: makeEmbed(message, "#FF0000", `❗ ${language.oops}`, language.please_enter_an_action, [{ 42 | title: language.you_have_the_following_options, 43 | value: `${languageconfig.ticketteamcommand.info}, ${languageconfig.ticketteamcommand.answer}, ${languageconfig.ticketteamcommand.close}, ${languageconfig.ticketteamcommand.reopen}, ${languageconfig.ticketteamcommand.list}, ${languageconfig.ticketteamcommand.user}` 44 | }]) 45 | }) 46 | .catch(e => { 47 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 48 | return; 49 | }) 50 | .then(msg => { 51 | msg.delete({ 52 | timeout: 10000 53 | }) 54 | .catch(e => {}); 55 | }); 56 | return; 57 | } 58 | 59 | switch (message.content.split(" ")[1].toLowerCase()) { 60 | case languageconfig.ticketteamcommand.info.toLowerCase(): 61 | if (!message.content.split(" ").slice(1).slice(1).join(" ")) { 62 | message.channel.send("", { 63 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_ticketid, [{ 64 | title: language.usage_of_this_command, 65 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.info} <${language.ticketid}>` 66 | }]) 67 | }) 68 | .catch(e => { 69 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 70 | }) 71 | .then(msg => { 72 | msg.delete({ 73 | timeout: 10000 74 | }) 75 | .catch(e => {}); 76 | }); 77 | return; 78 | } 79 | var tickets = fs.readdirSync(path.join(__dirname, "../tickets/")); 80 | var ticket = tickets.filter(function (element) { 81 | return (element === `${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket` || element === `STOP-${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket`); 82 | }); 83 | if (!ticket || ticket.length === 0) { 84 | message.channel.send("", { 85 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_ticket_id, [{ 86 | title: language.usage_of_this_command, 87 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.info} <${language.ticketid}>` 88 | }]) 89 | }) 90 | .catch(e => { 91 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 92 | }) 93 | .then(msg => { 94 | msg.delete({ 95 | timeout: 10000 96 | }) 97 | .catch(e => {}); 98 | }); 99 | return; 100 | } 101 | var ticketfile = ticket[0]; 102 | ticket = ticket[0]; 103 | ticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${ticketfile}`))); 104 | var premsg = ""; 105 | if (ticket.finished) { 106 | premsg = `**${language.attention}** ${language.the_ticket_has_already_been_closed}\n${language.ticketid}: ${ticket.id}`; 107 | } else { 108 | premsg = `${language.ticketid}: ${ticket.id}`; 109 | } 110 | var embed = makeEmbed(message, '#0094FF', `ℹ️ ${language.information_about_the_selected_ticket}`, ticket.id, [{ 111 | empty: true 112 | }, { 113 | title: language.created, 114 | value: ticket.created 115 | }, { 116 | title: language.message, 117 | value: ticket.session[1].message 118 | }]); 119 | message.channel.send(premsg, { 120 | embed: embed 121 | }) 122 | .catch(e => { 123 | return; 124 | }); 125 | var embed2 = makeEmbed(message, "#0094FF", language.message_history, language.displays_the_last_10_messages_and_the_original_request); 126 | var j = 0; 127 | var guild = message.guild; 128 | for (var i = ticket.session.length - 1; i >= 0 && j <= 10; i--) { 129 | var user = guild.members.cache.get(ticket.session[i].author); 130 | if (!user) { 131 | user = language.unknown_user; 132 | } else { 133 | user = user.user.username + "#" + user.user.discriminator; 134 | } 135 | var stamp = new Date(ticket.session[i].stamp) 136 | stamp = `${stamp.getDate()}.${stamp.getMonth() + 1}.${stamp.getFullYear()} ${language.at} ${stamp.toString()}`; 137 | embed2.addField(`${user} ${language.at} ${stamp}`, ticket.session[i].message); 138 | j++; 139 | } 140 | message.channel.send("", { 141 | embed: embed2 142 | }) 143 | .catch(e => { 144 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 145 | return; 146 | }); 147 | break; 148 | case languageconfig.ticketteamcommand.answer.toLowerCase(): 149 | if (!message.content.split(" ")[2]) { 150 | message.channel.send("", { 151 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_ticketid, [{ 152 | title: language.usage_of_this_command, 153 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.answer} <${language.ticketid}> <${language.message}>` 154 | }]) 155 | }) 156 | .catch(e => { 157 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 158 | }) 159 | .then(msg => { 160 | msg.delete({ 161 | timeout: 10000 162 | }) 163 | .catch(e => {}); 164 | }); 165 | return; 166 | } else if (!message.content.split(" ").slice(3).join(" ")) { 167 | message.channel.send("", { 168 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_message, [{ 169 | title: language.usage_of_this_command, 170 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.answer} <${language.ticketid}> <${language.message}>` 171 | }]) 172 | }) 173 | .catch(e => { 174 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 175 | }) 176 | .then(msg => { 177 | msg.delete({ 178 | timeout: 10000 179 | }) 180 | .catch(e => {}); 181 | }); 182 | return; 183 | } 184 | if (message.content.split(" ").slice(3).join(" ").length > 800) { 185 | message.channel.send(`${language.your_original_message}:\n\n${message.content.split(" ").slice(3).join(" ")}`, { 186 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.a_maximum_of_800_characters_is_allowed) 187 | }) 188 | .catch(e => { 189 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 190 | }) 191 | .then(msg => { 192 | msg.delete({ 193 | timeout: 10000 194 | }) 195 | .catch(e => {}); 196 | }); 197 | return; 198 | } 199 | var tickets = fs.readdirSync(path.join(__dirname, "../tickets/")); 200 | var ticket = tickets.filter(function (element) { 201 | return (element === `${message.content.split(" ")[2]}.ticket` || element === `STOP-${message.content.split(" ")[2]}.ticket`); 202 | }); 203 | if (ticket.length <= 0) { 204 | message.channel.send("", { 205 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_ticket_id, [{ 206 | title: language.usage_of_this_command, 207 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.answer} <${language.ticketid}> <${language.message}>` 208 | }]) 209 | }) 210 | .catch(e => { 211 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 212 | }) 213 | .then(msg => { 214 | msg.delete({ 215 | timeout: 10000 216 | }) 217 | .catch(e => {}); 218 | }); 219 | return; 220 | } 221 | var ticketfile = ticket[0]; 222 | ticket = ticket[0]; 223 | ticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${ticketfile}`))); 224 | if (ticket.finished) { 225 | message.channel.send("", { 226 | embed: makeEmbed(message, "FF0000", `🚫 ${language.ticket_closed}`, language.you_can_no_longer_reply_to_this_ticket) 227 | }) 228 | .catch(e => { 229 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 230 | }) 231 | .then(msg => { 232 | msg.delete({ 233 | timeout: 10000 234 | }) 235 | .catch(e => {}); 236 | }); 237 | return; 238 | } 239 | var msg = message.content.split(" ").slice(3).join(" "); 240 | if (message.attachments.array().length > 0) { 241 | message.channel.send("", { 242 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.uploaded_images_cant_be_processed_please_send_them_as_a_link_in_the_text) 243 | }) 244 | .catch(e => { 245 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 246 | }) 247 | .then(msg => { 248 | msg.delete({ 249 | timeout: 10000 250 | }) 251 | .catch(e => {}); 252 | }); 253 | } 254 | ticket.session.push({ 255 | author: message.author.id, 256 | stamp: new Date(), 257 | avatar: message.author.avatarURL(), 258 | message: msg 259 | }); 260 | try { 261 | fs.writeFileSync(path.join(__dirname, `../tickets/${ticketfile}`), JSON.stringify(ticket)); 262 | } catch (e) { 263 | log(`An error occurred while saving ticketfile ${ticketfile}: ${e.stack}`, 1); 264 | message.channel.send("", { 265 | embed: makeEmbed(message, "FF0000", `❗ ${language.error}`, language.an_error_occurred, [{ 266 | title: language.error, 267 | value: e.message 268 | }]) 269 | }) 270 | .catch(e => { 271 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 272 | }) 273 | .then(msg => { 274 | msg.delete({ 275 | timeout: 10000 276 | }) 277 | .catch(e => {}); 278 | }); 279 | return; 280 | } 281 | message.channel.send("", { 282 | embed: makeEmbed(message, "00FF21", `✅ ${language.finished}`, language.your_message_has_been_sent) 283 | }) 284 | .catch(e => { 285 | log(`An error occured while sending a message to ${message.channel.name}: ${e.stack}`, 1); 286 | }) 287 | .then(msg => { 288 | msg.delete({ 289 | timeout: 10000 290 | }) 291 | .catch(e => {}); 292 | }); 293 | var user = client.users.cache.get(ticket.author); 294 | if (!user) { 295 | message.channel.send("", { 296 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_user) 297 | }) 298 | .catch(e => { 299 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 300 | }) 301 | .then(msg => { 302 | msg.delete({ 303 | timeout: 10000 304 | }) 305 | .catch(e => {}); 306 | }); 307 | return; 308 | } 309 | var channel = message.guild.channels.cache.get(config.ticket_notification_channel_id); 310 | if (channel) { 311 | channel.send(`${language.ticketid}: ${ticket.id}`, { 312 | embed: makeEmbed(message, "0094FF", `📨 ${message.author.username}#${message.author.discriminator} ${language.responded_to_the_ticket}: ${ticket.id}`, `${language.message}: ${msg}`) 313 | }) 314 | .catch(e => { 315 | log(`An error occurred while sending a message to ${channel.name}: ${e.stack}`, 1); 316 | }); 317 | } 318 | user.send(`${language.your_ticket_id}: ${ticket.id}`, { 319 | embed: makeEmbed(message, "0094FF", `📨 ${language.new_message}`, language.there_is_a_new_answer_for_the_ticket, [{ 320 | title: language.message, 321 | value: msg 322 | }, { 323 | title: language.do_you_need_more_information_about_your_ticket, 324 | value: `${language.use} ${config.prefix}ticket info ${ticket.id} ${language.for_more_details_about_your_ticket}` 325 | }]) 326 | }) 327 | .catch(e => { 328 | log(`An error occurred while sending a message to ${user.tag}: ${e.stack}`, 1); 329 | }); 330 | break; 331 | case languageconfig.ticketteamcommand.close.toLowerCase(): 332 | if (!message.content.split(" ").slice(1).slice(1).join(" ")) { 333 | message.channel.send("", { 334 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_ticketid, [{ 335 | title: language.usage_of_this_command, 336 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.close} <${language.ticketid}>` 337 | }]) 338 | }) 339 | .catch(e => { 340 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 341 | }) 342 | .then(msg => { 343 | msg.delete({ 344 | timeout: 10000 345 | }) 346 | .catch(e => {}); 347 | }); 348 | return; 349 | } 350 | var tickets = fs.readdirSync(path.join(__dirname, `../tickets/`)); 351 | var ticket = tickets.filter(function (element) { 352 | return (element === `${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket` || element === `STOP-${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket`); 353 | }); 354 | if (ticket.length <= 0) { 355 | message.channel.send("", { 356 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_ticket_id, [{ 357 | title: language.usage_of_this_command, 358 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.close} <${language.ticketid}>` 359 | }]) 360 | }) 361 | .catch(e => { 362 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 363 | }) 364 | .then(msg => { 365 | msg.delete({ 366 | timeout: 10000 367 | }) 368 | .catch(e => {}); 369 | }); 370 | return; 371 | } 372 | var ticketfile = ticket[0]; 373 | ticket = ticket[0]; 374 | ticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${ticketfile}`))); 375 | if (ticket.finished) { 376 | message.channel.send("", { 377 | embed: makeEmbed(message, "FF0000", `🚫 ${language.oops}`, language.the_ticket_has_already_been_closed) 378 | }) 379 | .catch(e => { 380 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`) 381 | }) 382 | .then(msg => { 383 | msg.delete({ 384 | timeout: 10000 385 | }) 386 | .catch(e => {}); 387 | }); 388 | return; 389 | } 390 | ticket.finished = true; 391 | var msg = language.the_ticket_was_closed_by_a_staff_member; 392 | ticket.session.push({ 393 | author: client.user.id, 394 | stamp: new Date(), 395 | avatar: client.user.avatarURL(), 396 | message: msg 397 | }); 398 | try { 399 | fs.writeFileSync(path.join(__dirname, `../tickets/${ticketfile}`), JSON.stringify(ticket)); 400 | } catch (e) { 401 | log(`An error occurred while saving ticket ${ticketfile}: ${e.stack}`); 402 | message.channel.send("", { 403 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.an_error_occurred, [{ 404 | title: language.error, 405 | value: e.message 406 | }]) 407 | }) 408 | .catch(e => { 409 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 410 | }) 411 | .then(msg => { 412 | msg.delete({ 413 | timeout: 10000 414 | }) 415 | .catch(e => {}); 416 | }); 417 | return; 418 | } 419 | fs.renameSync(path.join(__dirname, `../tickets/${ticketfile}`), path.join(__dirname, `../tickets/STOP-${ticketfile}`)); 420 | message.channel.send("", { 421 | embed: makeEmbed(message, "00FF21", `✅ ${language.finished}`, language.the_ticket_has_been_closed) 422 | }) 423 | .catch(e => { 424 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 425 | }) 426 | .then(msg => { 427 | msg.delete({ 428 | timeout: 10000 429 | }) 430 | .catch(e => {}); 431 | }); 432 | var user = client.users.cache.get(ticket.author); 433 | if (!user) { 434 | message.channel.send("", { 435 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_user) 436 | }) 437 | .catch(e => { 438 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 439 | }) 440 | .then(msg => { 441 | msg.delete({ 442 | timeout: 10000 443 | }) 444 | .catch(e => {}); 445 | }); 446 | return; 447 | } 448 | user.send(`${language.your_ticket_id}: ${ticket.id}`, { 449 | embed: makeEmbed(message, "0094FF", `✅ ${language.your_ticket_has_been_closed}`, `${language.ticketid}: ${ticket.id}`) 450 | }) 451 | .catch(e => { 452 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 453 | }); 454 | break; 455 | case languageconfig.ticketteamcommand.reopen.toLowerCase(): 456 | if (!message.content.split(" ").slice(1).slice(1).join(" ")) { 457 | message.channel.send("", { 458 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_ticketid, [{ 459 | title: language.usage_of_this_command, 460 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.reopen} <${language.ticketid}>` 461 | }]) 462 | }) 463 | .catch(e => { 464 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 465 | }) 466 | .then(msg => { 467 | msg.delete({ 468 | timeout: 10000 469 | }) 470 | .catch(e => {}); 471 | }); 472 | return; 473 | } 474 | var tickets = fs.readdirSync(path.join(__dirname, `../tickets/`)); 475 | var ticket = tickets.filter(function (element) { 476 | return (element === `${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket` || element === `STOP-${message.content.split(" ").slice(1).slice(1).join(" ")}.ticket`); 477 | }); 478 | if (ticket.length <= 0) { 479 | message.channel.send("", { 480 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_ticket_id, [{ 481 | title: language.usage_of_this_command, 482 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.reopen} <${language.ticketid}>` 483 | }]) 484 | }) 485 | .catch(e => { 486 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 487 | }) 488 | .then(msg => { 489 | msg.delete({ 490 | timeout: 10000 491 | }) 492 | .catch(e => {}); 493 | }); 494 | return; 495 | } 496 | var ticketfile = ticket[0]; 497 | ticket = ticket[0]; 498 | ticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${ticketfile}`))); 499 | if (!ticket.finished) { 500 | message.channel.send("", { 501 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.the_ticket_is_already_open) 502 | }) 503 | .catch(e => { 504 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 505 | }) 506 | .then(msg => { 507 | msg.delete({ 508 | timeout: 10000 509 | }) 510 | .catch(e => {}); 511 | }); 512 | return; 513 | } 514 | ticket.finished = false; 515 | var msg = language.the_ticket_has_been_opened_by_a_staff_member; 516 | ticket.session.push({ 517 | author: client.user.id, 518 | stamp: new Date(), 519 | avatar: client.user.avatarURL(), 520 | message: msg 521 | }); 522 | try { 523 | fs.writeFileSync(path.join(__dirname, `../tickets/${ticketfile}`), JSON.stringify(ticket)); 524 | } catch (e) { 525 | log(`An error occurred while saving ticket ${ticketfile}: ${e.stack}`, 1); 526 | message.channel.send("", { 527 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.an_error_occurred, [{ 528 | title: language.error, 529 | value: e.message 530 | }]) 531 | }) 532 | .catch(e => { 533 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 534 | }) 535 | .then(msg => { 536 | msg.delete({ 537 | timeout: 10000 538 | }) 539 | .catch(e => {}); 540 | }); 541 | return; 542 | } 543 | fs.renameSync(path.join(__dirname, `../tickets/${ticketfile}`), path.join(__dirname, `../tickets/${ticketfile.split("STOP-").join("")}`)); 544 | message.channel.send("", { 545 | embed: makeEmbed(message, "00FF21", `✅ ${language.finished}`, language.the_ticket_has_been_opened_again) 546 | }) 547 | .catch(e => { 548 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 549 | }) 550 | .then(msg => { 551 | msg.delete({ 552 | timeout: 10000 553 | }) 554 | .catch(e => {}); 555 | }); 556 | var user = client.users.cache.get(ticket.author); 557 | if (!user) { 558 | message.channel.send("", { 559 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.unknown_user) 560 | }) 561 | .catch(e => { 562 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 563 | }) 564 | .then(msg => { 565 | msg.delete({ 566 | timeout: 10000 567 | }) 568 | .catch(e => {}); 569 | }); 570 | return; 571 | } 572 | user.send(`${language.your_ticket_id}: ${ticket.id}`, { 573 | embed: makeEmbed(message, "0094FF", `ℹ️ ${language.your_ticket_has_been_opened_again}`, `${language.ticketid}: ${ticket.id}`) 574 | }) 575 | .catch(e => { 576 | log(`An error occurred while sending a message to ${user.tag}: ${e.stack}`, 1); 577 | }); 578 | break; 579 | case languageconfig.ticketteamcommand.list.toLowerCase(): 580 | var page = message.content.split(" ")[2]; 581 | if (!page || Number(page) < 1 || isNaN(Number(page))) { 582 | page = 1; 583 | } 584 | var tickets = fs.readdirSync(path.join(__dirname, `../tickets/`)); 585 | var j = 0; 586 | tickets.forEach(function (element) { 587 | if (!element.startsWith("STOP-")) { 588 | j++; 589 | } 590 | }); 591 | var maxpages = Math.ceil(j / 10); 592 | page = Number(page); 593 | if (page > maxpages) { 594 | page = maxpages; 595 | } 596 | var embed = makeEmbed(message, "#0094FF", `ℹ️ ${language.open_tickets}`, `${language.there_are} **${j}** ${language.tickets_available} - ${language.page} ${page} ${language.of} ${maxpages}`); 597 | var i = 0; 598 | tickets.forEach(function (element, index) { 599 | if (index >= (page - 1) * 10 && i < 10 && element.split("STOP-").length === 1) { 600 | var thisticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${element}`))); 601 | embed.addField(thisticket.id, `${language.created}: ${thisticket.created}`); 602 | i++; 603 | } 604 | }); 605 | message.channel.send("", { 606 | embed: embed 607 | }) 608 | .catch(e => { 609 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 610 | }) 611 | .then(msg => { 612 | msg.delete({ 613 | timeout: 30000 614 | }) 615 | .catch(e => {}); 616 | }); 617 | break; 618 | 619 | case languageconfig.ticketteamcommand.user.toLowerCase(): 620 | if (message.mentions.members.first()) { 621 | var user = message.mentions.members.first().user.id; 622 | } else { 623 | if (isNaN(Number(message.content.split(" ")[2]))) { 624 | message.channel.send("", { 625 | embed: makeEmbed(message, "FF0000", `❗ ${language.oops}`, language.please_enter_a_ticketid, [{ 626 | title: language.usage_of_this_command, 627 | value: `${config.prefix}${languageconfig.ticketteamcommand.main} ${languageconfig.ticketteamcommand.user} <${language.userid_or_mention}> <${language.page}>` 628 | }]) 629 | }) 630 | .catch(e => { 631 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 632 | }) 633 | .then(msg => { 634 | msg.delete({ 635 | timeout: 10000 636 | }) 637 | .catch(e => {}); 638 | }); 639 | return; 640 | } 641 | var user = message.content.split(" ")[2]; 642 | } 643 | var page = Number(message.content.split(" ")[3]); 644 | if (!page || isNaN(page) || page <= 0) { 645 | page = 1; 646 | } 647 | var tickets = fs.readdirSync(path.join(__dirname, `../tickets/`)); 648 | var tickets = tickets.filter(function (element) { 649 | return (element.split("-")[1] === user || element.split("-")[2] === user); 650 | }); 651 | if (tickets.length <= 0) { 652 | message.channel.send("", { 653 | embed: makeEmbed(message, "FF0000", `❗ ${language.no_tickets_found}`, `${language.the_user} ${message.guild.members.cache.get(user) ? message.guild.members.cache.get(user).user.username:user} ${language.has_not_yet_created_a_ticket}`) 654 | }) 655 | .catch(e => { 656 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 657 | }) 658 | .then(msg => { 659 | msg.delete({ 660 | timeout: 10000 661 | }) 662 | .catch(e => {}); 663 | }); 664 | return; 665 | } 666 | var maxpages = Math.ceil(tickets.length / 10); 667 | if (page > maxpages) { 668 | page = maxpages; 669 | } 670 | var fields = []; 671 | for (var i = (page - 1) * 10; i < tickets.length && i < 10; i++) { 672 | var currticket = JSON.parse(fs.readFileSync(path.join(__dirname, `../tickets/${tickets[i]}`))); 673 | fields.push({ 674 | title: currticket.id, 675 | value: `${language.created}: ${new Date(currticket.created)}` 676 | }); 677 | } 678 | message.channel.send("", { 679 | embed: makeEmbed(message, "0094FF", `ℹ️ ${language.all_tickets_from} ${message.guild.members.cache.get(user) ? message.guild.members.cache.get(user).user.username:user}`, `${language.page} ${page} ${language.of} ${maxpages}`, fields) 680 | }) 681 | .catch(e => { 682 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 683 | }) 684 | .then(msg => { 685 | msg.delete({ 686 | timeout: 30000 687 | }) 688 | .catch(e => {}); 689 | }); 690 | return; 691 | default: 692 | message.channel.send("", { 693 | embed: makeEmbed(message, "#FF0000", `❗ ${language.oops}`, language.please_enter_an_action, [{ 694 | title: language.you_have_the_following_options, 695 | value: `${languageconfig.ticketteamcommand.info}, ${languageconfig.ticketteamcommand.answer}, ${languageconfig.ticketteamcommand.close}, ${languageconfig.ticketteamcommand.reopen}, ${languageconfig.ticketteamcommand.list}, ${languageconfig.ticketteamcommand.user}` 696 | }]) 697 | }) 698 | .catch(e => { 699 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 700 | return; 701 | }) 702 | .then(msg => { 703 | msg.delete({ 704 | timeout: 10000 705 | }) 706 | .catch(e => {}); 707 | }); 708 | return; 709 | } 710 | } 711 | } -------------------------------------------------------------------------------- /config.json: -------------------------------------------------------------------------------- 1 | { 2 | "token": "ENTER YOUR DISCORD BOT TOKEN HERE", 3 | "server_id": "ENTER YOUR SERVER-ID HERE", 4 | "prefix": "/", 5 | "ticket_notification_channel_id": "ENTER THE CHANNELID WHERE TICKET NOTIFICATIONS SHOULD BE POSTED HERE", 6 | "team_role_id": "ENTER THE ID OF YOUR TEAMS ROLE HERE", 7 | "errorOnCommandNotFound": true, 8 | "language": "en_EN", 9 | "custom_status": null 10 | } -------------------------------------------------------------------------------- /failsafe.js: -------------------------------------------------------------------------------- 1 | /*Failsafe System Version 1.1.6 2 | (CC-BY-NC-ND-4.0) AstroGD - www.astrogd.de 3 | Edited by Cherob - www.cherob.eu */ 4 | 5 | //Required Modules and Files 6 | const cp = require("child_process"); 7 | const package = require(`${__dirname}/package.json`); 8 | 9 | let title = " ______ _ _ _____ \n" 10 | + " | ____| (_)| | / ____| \n" 11 | + " | |__ __ _ _ | || (___ __ _ __ __ ___ \n" 12 | + " | __|/ _` || || | \\___ \\ / _` |\\ \\ / // _ \\ \n" 13 | + " | | | (_| || || | ____) || (_| | \\ V /| __/ \n" 14 | + " |_| \\__,_||_||_||_____/ \\__,_| \\_/ \\___|" 15 | var filedirectory = "/main.js"; 16 | var version = "1.1.5"; 17 | 18 | let unixtime = ('[' + Math.round((new Date()).getTime() / 1000) + ']'); 19 | 20 | function start() { 21 | console.log(`\n ${title} - V${version} -\n`); 22 | let programm = cp.fork(`${__dirname}${filedirectory}`); 23 | programm.on('exit', (code, signal) => { 24 | switch (code) { 25 | case 28: 26 | console.log(`\nAn unknown Error occurred. Shutting down.` 27 | + `\nThe Programm is being closed in 3 Seconds`); 28 | setTimeout(function () { process.exit(); }, 3000); 29 | break; 30 | case 29: 31 | console.log(`\nSystem thread encountered an error.` 32 | + `\nThe Programm is being restarted in 5 Seconds`); 33 | setTimeout(function () { start(); }, 5000); 34 | break; 35 | default: 36 | console.log(`\nSystem thread crashed unexpectedly` 37 | + `\nCode: ${code}` 38 | + `\nSignal: ${signal}` 39 | + `\nThe Programm is being restarted in 10 Seconds`); 40 | setTimeout(function () { start(); }, 10000); 41 | break; 42 | } 43 | }); 44 | console.log(unixtime, `Starting "${package.name}.js"`); 45 | console.log(unixtime, "OUTPUT PROGRAMM"); 46 | } 47 | 48 | //startup after loading 49 | start(); 50 | -------------------------------------------------------------------------------- /lang/de_DE.json: -------------------------------------------------------------------------------- 1 | { 2 | "settings": { 3 | "ticketcommand": { 4 | "main": "ticket", 5 | "create": "start", 6 | "info": "info", 7 | "answer": "antwort", 8 | "close": "stop" 9 | }, 10 | "ticketteamcommand": { 11 | "main": "ticketteam", 12 | "info": "info", 13 | "answer": "antwort", 14 | "close": "stop", 15 | "reopen": "öffnen", 16 | "list": "liste", 17 | "user": "user" 18 | }, 19 | "helpcommand": { 20 | "main": "hilfe" 21 | } 22 | }, 23 | "translations": { 24 | "oops": "Ups", 25 | "please_tell_us_what_happened": "Bitte teile uns mit, was passiert ist", 26 | "usage_of_this_command": "Benutzung des Befehls", 27 | "message": "Nachricht", 28 | "your_original_message": "Deine ursprüngliche Nachricht", 29 | "your_message_is_too_long": "Deine Nachricht ist zu lang", 30 | "a_maximum_of_800_characters_is_allowed": "Es sind maximal 800 Zeichen erlaubt.", 31 | "uploaded_images_cant_be_processed_please_send_them_as_a_link_in_the_text": "Hochgeladene Bilder können nicht verarbeitet werden. Bitte sende sie als Link im Text.", 32 | "ticket_started": "Ticket gestartet", 33 | "finished": "Fertig", 34 | "your_ticket_was_successfully_created_it_has_the_following_id": "Dein Ticket wurde erfolgreich erstellt. Es hat die folgende ID", 35 | "to_access_your_ticket_please_use_this_id": "Um auf dein Ticket zuzugreifen, nutze bitte diese ID.", 36 | "your_message": "Deine Nachricht", 37 | "your_ticket_id": "Deine Ticketid", 38 | "it_seems_youve_disabled_direct_messaging_please_activate_these_via_the_data_protection_settings_of_the_server": "Es scheint, du hast Direktnachrichten deaktiviert. Bitte aktiviere diese über die Datenschutzeinstellungen des Servers", 39 | "new_ticket": "Neues Ticket", 40 | "author": "Autor", 41 | "created": "Erstellt", 42 | "ticketid": "Ticketid", 43 | "unknown_user": "Unbekannter User", 44 | "message_history": "Nachrichtenverlauf", 45 | "please_enter_a_ticketid": "Bitte gib eine Ticketid an", 46 | "unknown_ticket_id": "Unbekannte Ticketid", 47 | "ticket_closed": "Ticket geschlossen", 48 | "your_tickets_been_closed_please_contact_the_team_if_this_is_a_mistake": "Dein Ticket wurde geschlossen. Bitte melde dich beim Team, wenn das ein Fehler ist", 49 | "this_ticket_was_not_created_by_you": "Dieses Ticket wurde nicht von dir erstellt", 50 | "information_about_the_selected_ticket": "Information zum gewählten Ticket", 51 | "displays_the_last_10_messages_and_the_original_request": "Zeigt die letzten 10 gesendeten Nachrichten und die Ursprüngliche Anfrage an", 52 | "at": "am", 53 | "please_enter_a_message": "Bitte gib eine Nachricht an", 54 | "an_error_occurred": "Es ist ein Fehler aufgetreten", 55 | "error": "Fehler", 56 | "your_message_has_been_sent": "Deine Nachricht wurde versendet", 57 | "you_replied_to_your_ticket": "Du hast auf dein Ticket geantwortet", 58 | "new_message": "Neue Nachricht", 59 | "there_is_a_new_answer_for_the_ticket": "Es gibt eine neue Antwort für das Ticket", 60 | "the_ticket_has_already_been_closed": "Das Ticket wurde bereits geschlossen", 61 | "the_ticket_was_closed_by_the_user": "Das Ticket wurde vom User geschlossen", 62 | "your_ticket_has_been_closed": "Dein Ticket wurde geschlossen", 63 | "the_following_ticket_has_been_closed": "Das folgende Ticket wurde geschlossen", 64 | "help_for": "Hilfe für", 65 | "starts_a_new_ticket": "Startet ein neues Ticket", 66 | "sends_information_about_a_ticket": "Sendet Informationen zu einem Ticket", 67 | "sends_an_answer_to_a_ticket": "Sendet eine Antwort zu einem Ticket", 68 | "closes_a_ticket": "Schließt ein Ticket", 69 | "the_team_role_stored_in_the_bots_config_is_invalid_please_contact_an_administrator": "Die in der Config des Bots gespeicherte Teamrolle ist ungültig. Bitte kontaktiere einen Administrator.", 70 | "you_do_not_have_the_required_authorization_to_use_this_command": "Du hast nicht die benötigte Berechtigung, diesen Befehl zu benutzen.", 71 | "attention": "Achtung", 72 | "you_can_no_longer_reply_to_this_ticket": "Du kannst auf dieses Ticket nicht mehr antworten", 73 | "responded_to_the_ticket": "hat auf das Ticket geantwortet", 74 | "do_you_need_more_information_about_your_ticket": "Benötigst du mehr Informationen zu deinem Ticket?", 75 | "use": "Benutze", 76 | "for_more_details_about_your_ticket": "für mehr Details zu deinem Ticket", 77 | "the_ticket_was_closed_by_a_staff_member": "Das Ticket wurde durch ein Teammitglied geschlossen", 78 | "the_ticket_has_been_closed": "Das Ticket wurde geschlossen", 79 | "the_ticket_is_already_open": "Das Ticket ist bereits offen", 80 | "the_ticket_has_been_opened_by_a_staff_member": "Das Ticket wurde durch ein Teammitglied geöffnet", 81 | "the_ticket_has_been_opened_again": "Das Ticket wurde wieder geöffnet", 82 | "your_ticket_has_been_opened_again": "Dein Ticket wurde wieder geöffnet", 83 | "open_tickets": "Offene Tickets", 84 | "there_are": "Es sind", 85 | "tickets_available": "Tickets verfügbar", 86 | "page": "Seite", 87 | "of": "von", 88 | "userid_or_mention": "UserID / Mention", 89 | "no_tickets_found": "Keine Tickets gefunden", 90 | "the_user": "Der User", 91 | "has_not_yet_created_a_ticket": "hat bis jetzt noch kein Ticket erstellt", 92 | "all_tickets_from": "Alle Tickets von", 93 | "please_enter_an_action": "Bitte gib eine Aktion ein", 94 | "you_have_the_following_options": "Du hast die folgenden Optionen", 95 | "help": "Hilfe", 96 | "information_to_the_use_of_the_ticket_system": "Informationen zur Nutzung des Ticketsystems", 97 | "for_staff_members": "Für Teammitglieder", 98 | "reopens_a_ticket": "Öffnet ein Ticket erneut", 99 | "shows_a_list_of_all_open_tickets": "Zeigt eine Liste aller offenen Tickets", 100 | "shows_a_list_of_tickets_created_by_a_specific_user": "Zeigt eine Liste mit Tickets, welche von einem bestimmten Nutzer erstellt wurden", 101 | "ticket_system": "Ticketsystem", 102 | "this_command_does_not_exist_please_use_the_help_command_to_get_a_list_of_all_commands": "Dieser Befehl existiert leider nicht. Bitte nutze den Hilfe Befehl, um eine Liste aller Befehle zu erhalten.", 103 | "this_bot_is_not_usable_via_dm": "Dieser Bot ist nicht über die Direktnachrichten nutzbar.", 104 | "please_enter_your_command_on_our_server": "Bitte gib deinen Befehl auf unserem Server ein." 105 | } 106 | } -------------------------------------------------------------------------------- /lang/en_EN.json: -------------------------------------------------------------------------------- 1 | { 2 | "settings": { 3 | "ticketcommand": { 4 | "main": "ticket", 5 | "create": "create", 6 | "info": "info", 7 | "answer": "answer", 8 | "close": "close" 9 | }, 10 | "ticketteamcommand": { 11 | "main": "tteam", 12 | "info": "info", 13 | "answer": "answer", 14 | "close": "close", 15 | "reopen": "reopen", 16 | "list": "list", 17 | "user": "user" 18 | }, 19 | "helpcommand": { 20 | "main": "help" 21 | } 22 | }, 23 | "translations": { 24 | "oops": "Oops", 25 | "please_tell_us_what_happened": "Please tell us what happened", 26 | "usage_of_this_command": "Usage of this command", 27 | "message": "Message", 28 | "your_original_message": "Your original Message", 29 | "your_message_is_too_long": "Your Message is too long", 30 | "a_maximum_of_800_characters_is_allowed": "A maximum of 800 characters is allowed.", 31 | "uploaded_images_cant_be_processed_please_send_them_as_a_link_in_the_text": "Uploaded images can't be processed. Please send them as a link in the text.", 32 | "ticket_started": "Ticket started", 33 | "finished": "Finished", 34 | "your_ticket_was_successfully_created_it_has_the_following_id": "Your ticket was successfully created. It has the following ID:", 35 | "to_access_your_ticket_please_use_this_id": "To access your ticket please use this ID.", 36 | "your_message": "Your Message", 37 | "your_ticket_id": "Your Ticketid", 38 | "it_seems_youve_disabled_direct_messaging_please_activate_these_via_the_data_protection_settings_of_the_server": "It seems you've disabled direct messaging. Please activate these via data protection settings of the server.", 39 | "new_ticket": "New ticket", 40 | "author": "Author", 41 | "created": "Created", 42 | "ticketid": "Ticketid", 43 | "unknown_user": "Unknown User", 44 | "message_history": "Message history", 45 | "please_enter_a_ticketid": "Please enter a Ticketid", 46 | "unknown_ticket_id": "Unknown Ticketid", 47 | "ticket_closed": "Ticket closed", 48 | "your_tickets_been_closed_please_contact_the_team_if_this_is_a_mistake": "Your Ticket's been closed. Please contact the team if this is a mistake.", 49 | "this_ticket_was_not_created_by_you": "This ticket was not created by you", 50 | "information_about_the_selected_ticket": "Information about the selected ticket", 51 | "displays_the_last_10_messages_and_the_original_request": "Shows the last 10 messages and the original request", 52 | "at": "at", 53 | "please_enter_a_message": "Please enter a message", 54 | "an_error_occurred": "An error occurred", 55 | "error": "Error", 56 | "your_message_has_been_sent": "Your Message has been sent", 57 | "you_replied_to_your_ticket": "You replied to your ticket", 58 | "new_message": "New Message", 59 | "there_is_a_new_answer_for_the_ticket": "There is a new answer for the ticket", 60 | "the_ticket_has_already_been_closed": "The ticket has already been closed", 61 | "the_ticket_was_closed_by_the_user": "The ticket was closed by the user", 62 | "your_ticket_has_been_closed": "Your ticket has been closed", 63 | "the_following_ticket_has_been_closed": "The following ticket has been closed", 64 | "help_for": "Help for", 65 | "starts_a_new_ticket": "Starts a new ticket", 66 | "sends_information_about_a_ticket": "Sends information about a ticket", 67 | "sends_an_answer_to_a_ticket": "Sends an answer to a ticket", 68 | "closes_a_ticket": "Closes a ticket", 69 | "the_team_role_stored_in_the_bots_config_is_invalid_please_contact_an_administrator": "The team role stored in the bots config is invalid. Please contact an administrator.", 70 | "you_do_not_have_the_required_authorization_to_use_this_command": "You do not have the required authorization to use this command", 71 | "attention": "Attention", 72 | "you_can_no_longer_reply_to_this_ticket": "You can no longer reply to this ticket", 73 | "responded_to_the_ticket": "responded to the ticket", 74 | "do_you_need_more_information_about_your_ticket": "Do you need more information about your ticket?", 75 | "use": "Use", 76 | "for_more_details_about_your_ticket": "for more details about your ticket", 77 | "the_ticket_was_closed_by_a_staff_member": "The ticket was closed by a staff member", 78 | "the_ticket_has_been_closed": "The ticket has been closed", 79 | "the_ticket_is_already_open": "The ticket is already open", 80 | "the_ticket_has_been_opened_by_a_staff_member": "The ticket has been opened by a staff member", 81 | "the_ticket_has_been_opened_again": "The ticket has been opened again", 82 | "your_ticket_has_been_opened_again": "Your ticket has been opened again", 83 | "open_tickets": "Open tickets", 84 | "there_are": "There are", 85 | "tickets_available": "tickets available", 86 | "page": "Page", 87 | "of": "of", 88 | "userid_or_mention": "UserID / Mention", 89 | "no_tickets_found": "No tickets found", 90 | "the_user": "The User", 91 | "has_not_yet_created_a_ticket": "has not yet created a ticket.", 92 | "all_tickets_from": "All tickets from", 93 | "please_enter_an_action": "Please enter an action", 94 | "you_have_the_following_options": "You have the following options", 95 | "help": "Help", 96 | "information_to_the_use_of_the_ticket_system": "Information to the use of the ticket system", 97 | "for_staff_members": "For staff members", 98 | "reopens_a_ticket": "Reopens a ticket", 99 | "shows_a_list_of_all_open_tickets": "Shows a list of all open tickets", 100 | "shows_a_list_of_tickets_created_by_a_specific_user": "Shows a list of tickets created by a specific user", 101 | "ticket_system": "Ticket-system", 102 | "this_command_does_not_exist_please_use_the_help_command_to_get_a_list_of_all_commands": "This command does not exist. Please use the help command to get a list of all commands.", 103 | "this_bot_is_not_usable_via_dm": "This bot is not usable via dm.", 104 | "please_enter_your_command_on_our_server": "Please enter your command on our server" 105 | } 106 | } -------------------------------------------------------------------------------- /main.js: -------------------------------------------------------------------------------- 1 | /** 2 | * Ticketsystem by AstroGD 3 | * @author AstroGD (https://www.astrogd.eu) 4 | * @version 2.0.3 5 | * @since 15. Mai 2018 6 | * @link https://www.astrogd.eu 7 | * @license AGPL-3.0 8 | */ 9 | 10 | console.log(`[I] Loader: Loading Code`); 11 | 12 | //Requirements 13 | const Discord = require("discord.js"); 14 | const fs = require("fs-extra"); 15 | const path = require("path"); 16 | 17 | //Variables 18 | const startupdate = new Date(); 19 | const timestamp = `${startupdate.getFullYear()}-${startupdate.getMonth() + 1}-${startupdate.getDate()}-${startupdate.getHours()}-${startupdate.getMinutes()}-${startupdate.getSeconds()}`; 20 | const client = new Discord.Client(); 21 | const pk = require(path.join(__dirname, "/package.json")); 22 | var language, languageconfig, commands; 23 | 24 | //Modules 25 | const request = require(path.join(__dirname, "/request.js")); 26 | const makeEmbed = require(path.join(__dirname, "/makeEmbed.js"))(client); 27 | 28 | //Path Ensurances 29 | fs.ensureDirSync(path.join(__dirname, "/log/")); 30 | fs.ensureDirSync(path.join(__dirname, "/tickets/")); 31 | fs.ensureDirSync(path.join(__dirname, "/lang")); 32 | 33 | //Files 34 | var config = require(`${__dirname}/config.json`); 35 | var stream = fs.createWriteStream(`${__dirname}/log/${timestamp}.log`); 36 | 37 | //Functions 38 | function log(msg, status = "INFO", consoletype = 1) { 39 | let dateCurrent = new Date(); 40 | const timestampCurrent = `${dateCurrent.getFullYear()}-${dateCurrent.getMonth() + 1}-${dateCurrent.getDay()}-${dateCurrent.getHours()}-${dateCurrent.getMinutes()}-${dateCurrent.getSeconds()}`; 41 | 42 | switch (status) { 43 | case 1: //ERROR 44 | status = "ERROR"; 45 | break; 46 | case 2: //WARN 47 | status = "WARN"; 48 | break; 49 | case 3: //DEBUG 50 | status = "DEBUG"; 51 | break; 52 | default: //INFO 53 | status = "INFO"; 54 | break; 55 | } 56 | 57 | if (!consoletype || (consoletype != 1 && consoletype != 2 && consoletype != 3)) consoletype = 1; 58 | 59 | let logCurrent = `[${timestampCurrent}] ${status} [Ticketsystem] ${msg.stack ? `An error occurred:\n${msg.stack}` : msg}`; 60 | if (consoletype == 1 || consoletype == 3) stream.write(logCurrent + '\n'); 61 | if (consoletype == 1 || consoletype == 2) console.log(logCurrent); 62 | } 63 | 64 | async function checkVersion() { 65 | let versionInfo = null; 66 | try { 67 | versionInfo = await request({ 68 | 'method': 'GET', 69 | 'hostname': 'software.astrogd.eu', 70 | 'path': '/ticketsystem/version.json', 71 | 'headers': {}, 72 | 'maxRedirects': 20 73 | }); 74 | } catch (error) { 75 | return log(`\x1b[31mVersion couldn't be checked! Make sure to allow network access to software.astrogd.eu\x1b[0m`, 1); 76 | } 77 | 78 | if (!versionInfo) return log(`\x1b[31mVersion couldn't be checked! Make sure to allow network access to software.astrogd.eu\x1b[0m`, 1); 79 | versionInfo = JSON.parse(versionInfo.toString()); 80 | 81 | const version = pk.version.split("."); 82 | const latest = versionInfo.version.split("."); 83 | 84 | if (version[0] < latest[0] || version[0] == latest[0] && version[1] < latest[1] || version[0] == latest[0] && version[1] == latest[1] && version[2] < latest[2]) { 85 | return log(`\x1b[31mA new version of the ticketsystem is available (${pk.version} --> ${versionInfo.version}). Make sure to visit ${versionInfo.url} and download the newest version. If you need help look in the repositorys wiki under "how to update" or contact AstroGD (https://www.astrogd.eu/en/kontakt)\x1b[0m`, 2); 86 | } 87 | 88 | log(`\x1b[32mNewest version installed!\x1b[0m`, 3); 89 | }; 90 | 91 | //Additional Code 92 | process.on("unhandledRejection", (reason) => { 93 | log(`An unhandled Promise Rejection occurred: ${reason}`, 1); 94 | }); 95 | 96 | process.on('uncaughtException', (err) => { 97 | try { 98 | log(`An uncaught Exception took Place: ${err.stack}\n\nBot is force destroying...`, 1); 99 | } catch (e) { 100 | 101 | } 102 | try { 103 | client.destroy().then(() => { 104 | process.exit(); 105 | }); 106 | } catch (e) { 107 | process.exit(); 108 | } 109 | return; 110 | }); 111 | 112 | //Startup Function 113 | async function startup() { 114 | log(`Initialized!`); 115 | log("Starting up - Loading Bots language"); 116 | 117 | if (!fs.existsSync(`${__dirname}/lang/${config.language}.json`)) { 118 | log(`Language File not found. Please download missing files or contact the developer.`, 1); 119 | process.exit(28); 120 | } else { 121 | language = JSON.parse(fs.readFileSync(`${__dirname}/lang/${config.language}.json`, "utf-8")).translations; 122 | languageconfig = JSON.parse(fs.readFileSync(`${__dirname}/lang/${config.language}.json`, "utf-8")).settings; 123 | } 124 | 125 | log("Done - Logging in"); 126 | 127 | await checkVersion(); 128 | setInterval(function () { 129 | checkVersion(); 130 | }, 3600000); //Check version every hour 131 | 132 | client.login(config.token); 133 | 134 | client.on("ready", () => { 135 | try { 136 | log(`Online. Connected as ${client.user.tag} (${client.user.id}) - Checking Botuser`); 137 | if (!client.user.bot) { 138 | log(`Not a Bot User. This is against the Discord ToS. Program will be terminated. Please change the token in the config.`, 1); 139 | client.destroy() 140 | .then(() => { 141 | process.exit(); 142 | }); 143 | return; 144 | } 145 | 146 | log("Is a bot user - Checking Guild"); 147 | let guild = client.guilds.cache.get(config.server_id); 148 | if (!guild) { 149 | log(`Guild not found. Please edit Config.json. Program will be terminated.`, 1); 150 | client.destroy(); 151 | process.exit(); 152 | } 153 | 154 | log(`Guild found. Listening to ${guild.name} (${guild.id}) - Loading commands`); 155 | 156 | client.user.setPresence({ 157 | status: "online", 158 | activity: { 159 | name: config.custom_status || `${language.ticket_system} | ${config.prefix}${languageconfig.helpcommand.main}`, 160 | type: "PLAYING" 161 | } 162 | }); 163 | 164 | //Commands 165 | const ticketCommand = require(path.join(__dirname, "/commands/ticket.js"))(log, makeEmbed, language, config, languageconfig, client); 166 | const ticketteamCommand = require(path.join(__dirname, "/commands/ticketteam.js"))(log, makeEmbed, language, config, languageconfig, client); 167 | const hilfeCommand = require(path.join(__dirname, "/commands/hilfe.js"))(log, makeEmbed, language, config, languageconfig); 168 | commands = { 169 | ticket: ticketCommand, 170 | ticketteam: ticketteamCommand, 171 | hilfe: hilfeCommand 172 | } 173 | 174 | log(`Done - Listening for commands.`); 175 | } catch (e) { 176 | log(`An error occurred while running Ready Event Actions: ${e.stack}`, 1); 177 | } 178 | }); 179 | 180 | client.on("message", async (message) => { 181 | try { 182 | if (message.author.bot) return; 183 | if (!message.guild) { 184 | log(`Got a DM from ${message.author.tag} - Sorry but thats unwanted`); 185 | message.author.send("", { 186 | embed: makeEmbed(message, "#FF0000", `🚫 - ${language.oops}! ${language.this_bot_is_not_usable_via_dm}`, language.please_enter_your_command_on_our_server) 187 | }) 188 | .catch(e => { 189 | log(`An error occurred while sending a DM to ${message.author.tag}: ${e.stack}`, 2); 190 | return; 191 | }); 192 | return; 193 | } 194 | if (!message.content.startsWith(config.prefix) || message.guild.id != config.server_id) return; 195 | 196 | log(`Received commandlike message from ${message.author.tag} - Checking for Commands`); 197 | 198 | const cmd = message.content.split(config.prefix).slice(1).join(config.prefix).split(" ")[0].toLowerCase(); 199 | 200 | if (cmd == languageconfig.ticketcommand.main.toLowerCase()) { 201 | message.content = `${config.prefix}ticket ${message.content.split(" ").slice(1).join(" ")}`; 202 | } else if (cmd == languageconfig.ticketteamcommand.main.toLowerCase()) { 203 | message.content = `${config.prefix}ticketteam ${message.content.split(" ").slice(1).join(" ")}`; 204 | } else if (cmd == languageconfig.helpcommand.main.toLowerCase()) { 205 | message.content = `${config.prefix}hilfe ${message.content.split(" ").slice(1).join(" ")}`; 206 | } 207 | 208 | if (!commands[message.content.split(config.prefix).slice(1).join(config.prefix).split(" ")[0].toLowerCase()]) { 209 | log(`No Command found :(`); 210 | if (config.errorOnCommandNotFound) { 211 | message.channel.send("", { 212 | embed: makeEmbed(message, "#FF0000", `⁉️ ${language.oops}`, language.this_command_does_not_exist_please_use_the_help_command_to_get_a_list_of_all_commands) 213 | }) 214 | .catch(e => { 215 | log(`An error occurred while sending a message to ${message.channel.name}: ${e.stack}`, 1); 216 | return; 217 | }) 218 | .then(msg => { 219 | msg.delete({timeout:10000}) 220 | .catch(e => {}); 221 | }); 222 | } 223 | return; 224 | } else { 225 | log(`Command found :) | ${message.content.split(" ")[0].toLowerCase()}`); 226 | commands[message.content.split(config.prefix).slice(1).join(config.prefix).split(" ")[0].toLowerCase()](message); 227 | message.delete({timeout:0}).catch(e => {}); 228 | return; 229 | } 230 | } catch (e) { 231 | log(`An error occurred while running Message Event Actions: ${e.stack}`, 1); 232 | } 233 | }); 234 | } 235 | 236 | 237 | //Startup 238 | console.log(`[I] Loader: Code loaded. Starting Function - Activating Log Function`); 239 | startup(); -------------------------------------------------------------------------------- /makeEmbed.js: -------------------------------------------------------------------------------- 1 | module.exports = function (client) { 2 | return function (message, color, title, description, fields) { 3 | const Discord = require("discord.js"); 4 | 5 | var embed = new Discord.MessageEmbed(); 6 | embed.setColor(color) 7 | .setFooter("Ticket System by AstroGD", client.user.avatarURL()) //Getting my name out in the world is the only payment I get for releasing free code so I am very thankful if you leave this as it is. 8 | .setTimestamp(new Date()) 9 | .setTitle(title) 10 | .setDescription(description); 11 | 12 | if (message) { 13 | embed.setAuthor(message.author.username, message.author.avatarURL()); 14 | } 15 | 16 | if (fields) { 17 | for (var i = 0; i < fields.length; i++) { 18 | if (!fields[i].inline) fields[i].inline = false; 19 | if (!fields[i].empty) { 20 | embed.addField(fields[i].title, fields[i].value, fields[i].inline); 21 | } else { 22 | embed.addField('\u200b', '\u200b', fields[i].inline); 23 | } 24 | } 25 | } 26 | return embed; 27 | } 28 | } -------------------------------------------------------------------------------- /package-lock.json: -------------------------------------------------------------------------------- 1 | { 2 | "name": "ticketsystem", 3 | "version": "2.0.4", 4 | "lockfileVersion": 1, 5 | "requires": true, 6 | "dependencies": { 7 | "@discordjs/collection": { 8 | "version": "0.1.6", 9 | "resolved": "https://registry.npmjs.org/@discordjs/collection/-/collection-0.1.6.tgz", 10 | "integrity": "sha512-utRNxnd9kSS2qhyivo9lMlt5qgAUasH2gb7BEOn6p0efFh24gjGomHzWKMAPn2hEReOPQZCJaRKoURwRotKucQ==" 11 | }, 12 | "@discordjs/form-data": { 13 | "version": "3.0.1", 14 | "resolved": "https://registry.npmjs.org/@discordjs/form-data/-/form-data-3.0.1.tgz", 15 | "integrity": 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"main.js", 6 | "scripts": { 7 | "test": "echo \"Error: no test specified\" && exit 1", 8 | "start": "node ./failsafe.js" 9 | }, 10 | "author": "AstroGD | Lukas Weber (https://www.astrogd.eu)", 11 | "license": "AGPL-3.0", 12 | "dependencies": { 13 | "discord.js": "^12.5.3", 14 | "follow-redirects": "^1.13.3", 15 | "fs-extra": "^9.1.0" 16 | } 17 | } 18 | -------------------------------------------------------------------------------- /request.js: -------------------------------------------------------------------------------- 1 | module.exports = function (opt) { 2 | return new Promise((resolve, reject) => { 3 | const https = require('follow-redirects').https; 4 | 5 | var options = opt || { 6 | 'method': 'GET', 7 | 'hostname': 'software.astrogd.eu', 8 | 'path': '/ticketsystem/version.json', 9 | 'headers': {}, 10 | 'maxRedirects': 20 11 | }; 12 | 13 | var req = https.request(options, function (res) { 14 | var chunks = []; 15 | 16 | res.on("data", function (chunk) { 17 | chunks.push(chunk); 18 | }); 19 | 20 | res.on("end", function () { 21 | var body = Buffer.concat(chunks); 22 | resolve(body); 23 | }); 24 | 25 | res.on("error", function (error) { 26 | reject(error); 27 | }); 28 | }); 29 | 30 | req.end(); 31 | }); 32 | } --------------------------------------------------------------------------------