├── LICENSE ├── README.md ├── ajax └── getEntitiesRights.php ├── css └── style.css ├── front ├── entity.form.php └── ticket.form.php ├── hook.php ├── img ├── gifs │ ├── TransferTicketEntity_EN.gif │ └── TransferTicketEntity_FR.gif └── logo.png ├── inc ├── entity.class.php ├── profile.class.php └── ticket.class.php ├── js ├── entitySettings.js ├── profileSettings.js └── script.js ├── locales ├── en_GB.mo ├── en_GB.po ├── es_VE.mo ├── es_VE.po ├── fr.mo ├── fr.po ├── fr_FR.mo ├── fr_FR.po ├── pt_BR.mo ├── pt_BR.po ├── pt_PT.mo ├── pt_PT.po └── transferticketentity.pot ├── setup.php ├── transferticketentity.xml └── transifex.yaml /LICENSE: -------------------------------------------------------------------------------- 1 | GNU GENERAL PUBLIC LICENSE 2 | Version 3, 29 June 2007 3 | 4 | Copyright (C) 2007 Free Software Foundation, Inc. 5 | Everyone is permitted to copy and distribute verbatim copies 6 | of this license document, but changing it is not allowed. 7 | 8 | Preamble 9 | 10 | The GNU General Public License is a free, copyleft license for 11 | software and other kinds of works. 12 | 13 | The licenses for most software and other practical works are designed 14 | to take away your freedom to share and change the works. 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Interpretation of Sections 15 and 16. 613 | 614 | If the disclaimer of warranty and limitation of liability provided 615 | above cannot be given local legal effect according to their terms, 616 | reviewing courts shall apply local law that most closely approximates 617 | an absolute waiver of all civil liability in connection with the 618 | Program, unless a warranty or assumption of liability accompanies a 619 | copy of the Program in return for a fee. 620 | 621 | END OF TERMS AND CONDITIONS 622 | 623 | How to Apply These Terms to Your New Programs 624 | 625 | If you develop a new program, and you want it to be of the greatest 626 | possible use to the public, the best way to achieve this is to make it 627 | free software which everyone can redistribute and change under these terms. 628 | 629 | To do so, attach the following notices to the program. It is safest 630 | to attach them to the start of each source file to most effectively 631 | state the exclusion of warranty; and each file should have at least 632 | the "copyright" line and a pointer to where the full notice is found. 633 | 634 | {one line to give the program's name and a brief idea of what it does.} 635 | Copyright (C) {year} {name of author} 636 | 637 | This program is free software: you can redistribute it and/or modify 638 | it under the terms of the GNU General Public License as published by 639 | the Free Software Foundation, either version 3 of the License, or 640 | (at your option) any later version. 641 | 642 | This program is distributed in the hope that it will be useful, 643 | but WITHOUT ANY WARRANTY; without even the implied warranty of 644 | MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the 645 | GNU General Public License for more details. 646 | 647 | You should have received a copy of the GNU General Public License 648 | along with this program. If not, see . 649 | 650 | Also add information on how to contact you by electronic and paper mail. 651 | 652 | If the program does terminal interaction, make it output a short 653 | notice like this when it starts in an interactive mode: 654 | 655 | {project} Copyright (C) {year} {fullname} 656 | This program comes with ABSOLUTELY NO WARRANTY; for details type `show w'. 657 | This is free software, and you are welcome to redistribute it 658 | under certain conditions; type `show c' for details. 659 | 660 | The hypothetical commands `show w' and `show c' should show the appropriate 661 | parts of the General Public License. Of course, your program's commands 662 | might be different; for a GUI interface, you would use an "about box". 663 | 664 | You should also get your employer (if you work as a programmer) or school, 665 | if any, to sign a "copyright disclaimer" for the program, if necessary. 666 | For more information on this, and how to apply and follow the GNU GPL, see 667 | . 668 | 669 | The GNU General Public License does not permit incorporating your program 670 | into proprietary programs. If your program is a subroutine library, you 671 | may consider it more useful to permit linking proprietary applications with 672 | the library. If this is what you want to do, use the GNU Lesser General 673 | Public License instead of this License. But first, please read 674 | . 675 | -------------------------------------------------------------------------------- /README.md: -------------------------------------------------------------------------------- 1 | # GLPi Transfer Ticket Entity Plugin (FR) 2 | 3 | ## Introduction 4 | 5 | Ce plugin permet, pour les profils autorisés, de transférer des tickets d'une entité à une autre sur laquelle ils n'ont pas les accès. 6 | Il s'adresse aux organisations qui ont configurés, dans GLPI, leurs périmètres d'activités par entité (DRH, Comptabilité, SI, ...). 7 | 8 | L'intérêt étant de pouvoir transférer un ticket entre techniciens "GLPI" d'entités différentes et de continuer à assurer la confidentialité des données entre entités. 9 | 10 | Pour exemple : 11 | Un profil "technicien comptable" a, par défaut, visibilité que sur les tickets de son entité "Comptabilité". 12 | Dès lors, où un des tickets, qui lui est assigné, concerne la DRH, il aura la possibilité de leur transférer avec suivi. 13 | Une fois le transfert effectué, il n'a plus aucune visibilité sur le ticket. 14 | 15 | ## Documentation 16 | 17 | Pour configurer les prérequis du transfert d'entité : 18 | 19 | - Dans Administration > Profils > VotreProfil > Assistance > Ticket : Mettre à jour doit être coché. 20 | 21 | - Autoriser la fonction Transfert : définit si le transfert est autorisé vers l'entité et groupes associés 22 | - Groupe à assigner obligatoire pour effectuer un transfert : 23 | - Définit si le ticket transféré doit être obligatoirement assigné à un groupe. 24 | - Si non, le choix "aucun" apparaîtra dans la liste du groupe cible et sera à sélectionner 25 | - Si le ticket est envoyé dans une entité sans groupe, il sera considéré comme "nouveau" 26 | - Justification obligatoire pour effectuer un transfert 27 | - Si oui, le champ de saisi s'affiche avec un encart rouge 28 | - Si non, ce dernier apparaîtra avec un encart bleu toutefois la zone de saisie restera active si besoin. 29 | - Garder la catégorie après le transfert : 30 | - Si oui, la catégorie du ticket sera gardé après le transfert seulement si elle est disponible dans l'entité cible, sinon elle sera remise à null. 31 | - Si non, la catégorie du ticket sera remise à null. 32 | - Si non, il est possible de choisir une catégorie par défaut. 33 | - :warning: Si la catégorie est obligatoire dans l'entité de destination (via les templates de GLPI) et qu'elle sera équivalente à null après le transfert, une erreur apparaîtra. 34 | 35 | ## Où configurer le plugin 36 | 37 | Vous pouvez configurer les droits d'accès au plugin dans l'administration des profils. 38 | Les prérequis du transfert se gèrent dans l'administration des entités. 39 | 40 | ## Compatibilité 41 | 42 | Ce plugin a été testé jusqu'à la version de GLPI 10.0.14 43 | 44 | # GLPi Transfer Ticket Entity Plugin (EN) 45 | 46 | ## Introduction 47 | 48 | This plugin enables authorized profiles to transfer tickets from one entity to another to which they do not have access. 49 | It is designed for organizations that have configured their GLPI activity perimeters by entity (HR, Accounting, IS, etc.). 50 | 51 | The aim is to be able to transfer a ticket between "GLPI" technicians from different entities, and to continue to ensure the confidentiality of data between entities. 52 | 53 | For example: 54 | An "accounting technician" profile has, by default, visibility only on the tickets of its "Accounting" entity. 55 | If one of the tickets assigned to him concerns the HR department, he will be able to transfer it with follow-up. 56 | Once the transfer has been made, he no longer has any visibility of the ticket. 57 | 58 | ## Documentation 59 | 60 | To configure entity transfer prerequisites : 61 | 62 | - In Administration > Profile > YourProfile > Assistance > Ticket : Update must be checked. 63 | 64 | - Allow transfer function : defines whether transfer is allowed to the entity and associated groups 65 | - Assigned group required to make a transfer : 66 | - Defines whether the transferred ticket must be assigned to a group. 67 | - If not, the choice "none" will appear in the target group list and must be selected. 68 | - If the ticket is sent to an entity without a group, it will be considered "new" 69 | - Justification required to make a transfer : 70 | - If yes, the input field is displayed with a red highlighting. 71 | - If no, it will appear with a blue highlighting, but the input field will remain active if required. 72 | - Keep category after transfer : 73 | - If yes, category's ticket will be keep only if it is available in the target entity, otherwise it will be reset to null. 74 | - If no, category's ticket will be set to null. 75 | - If no, it's possible to select a default category. 76 | - :warning: If category is mandatory in the chosen entity (via GLPI's templates) and it will be equal to null after transfer, an error will occur. 77 | 78 | ## Where set up the plugin 79 | 80 | You can configure access rights to the plugin in profile administration. 81 | The transfer prerequisites are managed in the entity administration. 82 | 83 | ## Compatibility 84 | 85 | This plugin has been tested up to GLPI version 10.0.14 -------------------------------------------------------------------------------- /ajax/getEntitiesRights.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | include ("../../../inc/includes.php"); 33 | 34 | header("Content-Type: text/html; charset=UTF-8"); 35 | Html::header_nocache(); 36 | Session::checkLoginUser(); 37 | 38 | // if (!isset($_REQUEST['id']) 39 | // || !isset($_REQUEST['type'])) { 40 | // exit; 41 | // } 42 | 43 | /** 44 | * Retrieve entities rights from plugin table 45 | * 46 | * @return $array 47 | */ 48 | function getEntitiesRights() 49 | { 50 | global $DB; 51 | 52 | $result = $DB->request([ 53 | 'SELECT' => ['entities_id', 'allow_entity_only_transfer', 'justification_transfer', 'allow_transfer', 'keep_category'], 54 | 'FROM' => 'glpi_plugin_transferticketentity_entities_settings', 55 | 'ORDER' => ['entities_id ASC'] 56 | ]); 57 | 58 | $array = array(); 59 | 60 | foreach($result as $data){ 61 | array_push($array, $data); 62 | } 63 | 64 | return $array; 65 | } 66 | 67 | /** 68 | * Affiche les données en json pour faire de l'ajax dans ../js/script.js 69 | * 70 | * @return void 71 | */ 72 | function showJsonData() { 73 | $getEntitiesRights = getEntitiesRights(); 74 | 75 | echo json_encode($getEntitiesRights); 76 | } 77 | 78 | showJsonData(); -------------------------------------------------------------------------------- /css/style.css: -------------------------------------------------------------------------------- 1 | /*----------------------------------------- all files -----------------------------------------------*/ 2 | 3 | .tt_hidden_value { 4 | display:none; 5 | } 6 | 7 | /* .tt_flex { 8 | display:flex; 9 | } */ 10 | 11 | /*--------------------------------------- ticket.class.php -------------------------------------------*/ 12 | 13 | .unauthorised { 14 | text-align: center; 15 | color: red; 16 | font-size: 1.15rem; 17 | padding-top: 2rem; 18 | } 19 | 20 | #tt_gest_error { 21 | color:red; 22 | } 23 | 24 | .form_transfert { 25 | margin:auto; 26 | display:none; 27 | } 28 | 29 | .form_transfert #div_confirmation { 30 | display: none; 31 | padding-left: .5rem; 32 | } 33 | 34 | .form_transfert #div_confirmation #tt_btn_open_modal_form { 35 | display:inline-flex; 36 | align-items: center; 37 | justify-content: center; 38 | white-space: nowrap; 39 | border: 1px solid rgba(98, 105, 118, 0.24); 40 | border-radius: 4px; 41 | font-weight: 500; 42 | line-height: 1.4285714286; 43 | padding: 0.4375rem 1rem; 44 | } 45 | 46 | .tt_modal { 47 | background-color: red; 48 | background-color: #fefefe; 49 | margin: auto; 50 | max-width: 600px; 51 | padding: 15px; 52 | border: 1px solid #888; 53 | box-shadow: 0 4px 8px 0 rgba(0,0,0,0.2),0 6px 20px 0 rgba(0,0,0,0.19); 54 | text-align: center; 55 | z-index: 10001; 56 | } 57 | 58 | .tt_modal label { 59 | padding-bottom: .5rem; 60 | } 61 | 62 | .tt_modal textarea { 63 | width: 80%; 64 | height: 80px; 65 | padding: 12px 20px; 66 | box-sizing: border-box; 67 | border: 2px solid #ccc; 68 | border-radius: 4px; 69 | background-color: #f8f8f8; 70 | resize: none; 71 | } 72 | 73 | .tt_modal textarea:focus { 74 | outline: none !important; 75 | border-color: #719ECE; 76 | box-shadow: 0 0 10px #719ECE; 77 | } 78 | 79 | .form_transfert .tt_group_choice { 80 | display: none; 81 | } 82 | 83 | .tt_group_choice { 84 | gap: 0.25rem; 85 | } 86 | 87 | #canceltransfert { 88 | display:inline-flex; 89 | align-items: center; 90 | justify-content: center; 91 | white-space: nowrap; 92 | background-color: #f00020; 93 | color: white; 94 | border: 1px solid rgba(98, 105, 118, 0.24); 95 | border-radius: 4px; 96 | font-weight: 500; 97 | line-height: 1.4285714286; 98 | padding: 0.4375rem 2rem; 99 | margin-right:1rem; 100 | } 101 | 102 | #transfertticket { 103 | display:inline-flex; 104 | align-items: center; 105 | justify-content: center; 106 | white-space: nowrap; 107 | background-color: #80cead; 108 | color: #1e293b; 109 | border: 1px solid rgba(98, 105, 118, 0.24); 110 | border-radius: 4px; 111 | font-weight: 500; 112 | line-height: 1.4285714286; 113 | padding: 0.4375rem 2rem; 114 | } 115 | 116 | #tt_modal_form_adder .justification { 117 | padding-bottom:1rem; 118 | } 119 | 120 | #tt_modal_form_adder h2 p { 121 | color:black; 122 | font-weight:normal; 123 | } 124 | 125 | #tt_modal_form_adder p { 126 | padding-bottom:1rem; 127 | } 128 | 129 | .group_not_found { 130 | text-align: center; 131 | color: red; 132 | font-size: 0.9rem; 133 | padding-top: 2rem; 134 | } 135 | 136 | .adv-msg { 137 | color: #800000; 138 | } 139 | 140 | /*--------------------------------------- profile.class.php -------------------------------------------*/ 141 | 142 | .tt_profile_border-top { 143 | background:var(--tblr-border-color-light); 144 | } 145 | 146 | .tt_profile_border-top h4 { 147 | line-height:1.4285714286; 148 | font-size:0.875rem; 149 | color:#626976; 150 | } 151 | 152 | .tt_profile_tab_bg_2 { 153 | width:40%; 154 | } -------------------------------------------------------------------------------- /front/entity.form.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | namespace GlpiPlugin\Transferticketentity; 33 | use CommonDBTM; 34 | use Session; 35 | 36 | require '../../../inc/includes.php'; 37 | 38 | if (!isset($_SESSION['glpiactiveprofile']['id'])) { 39 | // Session is not valid then exit 40 | exit; 41 | } 42 | 43 | class PluginTransferticketentityFormEntity extends CommonDBTM 44 | { 45 | public $getNameEntity; 46 | public $ticketTransferRights; 47 | public $checkTransferSettings; 48 | 49 | public function __construct() 50 | { 51 | $this->getNameEntity = $this->getNameEntity(null); 52 | $this->ticketTransferRights = $this->ticketTransferRights(); 53 | $this->checkTransferSettings = $this->checkTransferSettings(null); 54 | } 55 | 56 | public function getNameEntity($ID) 57 | { 58 | global $DB; 59 | 60 | $result = $DB->request([ 61 | 'FROM' => 'glpi_entities', 62 | 'WHERE' => ['id' => $ID] 63 | ]); 64 | 65 | $array = array(); 66 | 67 | foreach($result as $data){ 68 | return $data['name']; 69 | } 70 | 71 | return $array; 72 | } 73 | 74 | public function checkTransferSettings($ID) 75 | { 76 | global $DB; 77 | 78 | $result = $DB->request([ 79 | 'FROM' => 'glpi_plugin_transferticketentity_entities_settings', 80 | 'WHERE' => ['entities_id' => $ID] 81 | ]); 82 | 83 | $array = array(); 84 | 85 | foreach($result as $data){ 86 | array_push($array, $data); 87 | } 88 | 89 | return $array; 90 | } 91 | 92 | /** 93 | * Carries out the necessary actions for the transfer entity 94 | * 95 | * @return void 96 | */ 97 | public function ticketTransferRights() 98 | { 99 | global $CFG_GLPI; 100 | global $DB; 101 | 102 | if (isset($_POST['transfertticket'])) { 103 | $theServer = $_POST['theServer']; 104 | 105 | $allow_entity_only_transfer = $_POST['allow_entity_only_transfer']; 106 | $justification_transfer = $_POST['justification_transfer']; 107 | $allow_transfer = $_POST['allow_transfer']; 108 | $keep_category = $_POST['keep_category']; 109 | $itilcategories_id = $_POST['itilcategories_id']; 110 | $ID = $_POST['ID']; 111 | 112 | $entityName = self::getNameEntity($ID); 113 | $checkTransferSettings = self::checkTransferSettings($ID); 114 | 115 | if (!empty($checkTransferSettings)) { 116 | foreach ($checkTransferSettings as $transferSettings) { 117 | $DB->delete('glpi_plugin_transferticketentity_entities_settings', 118 | [ 119 | 'entities_id' => $transferSettings['entities_id'] 120 | ] 121 | ); 122 | } 123 | } 124 | 125 | $DB->insert('glpi_plugin_transferticketentity_entities_settings', 126 | [ 127 | 'entities_id' => $ID, 128 | 'allow_entity_only_transfer' => $allow_entity_only_transfer, 129 | 'justification_transfer' => $justification_transfer, 130 | 'allow_transfer' => $allow_transfer, 131 | 'keep_category' => $keep_category, 132 | 'itilcategories_id' => $itilcategories_id 133 | ] 134 | ); 135 | 136 | Session::addMessageAfterRedirect( 137 | __( 138 | "Item successfully updated : " 139 | ) . $entityName, 140 | true, 141 | INFO 142 | ); 143 | 144 | header('location:' . $theServer . 'front/entity.form.php?id=' . $ID); 145 | } 146 | } 147 | } 148 | 149 | $transferticketentityEntity = new PluginTransferticketentityFormEntity(); -------------------------------------------------------------------------------- /front/ticket.form.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | namespace GlpiPlugin\Transferticketentity; 33 | use CommonDBTM; 34 | use Session; 35 | use Ticket_User; 36 | use CommonITILActor; 37 | use Group_Ticket; 38 | use Ticket; 39 | use TicketTask; 40 | use Planning; 41 | 42 | require '../../../inc/includes.php'; 43 | 44 | if (!isset($_SESSION['glpiactiveprofile']['id'])) { 45 | // Session is not valid then exit 46 | exit; 47 | } 48 | 49 | class PluginTransferticketentityTransfer extends CommonDBTM 50 | { 51 | public $checkTechRight; 52 | public $checkAssign; 53 | public $checkEntityETT; 54 | public $checkGroup; 55 | public $theEntity; 56 | public $checkEntityRight; 57 | public $theGroup; 58 | public $ticketTransferETT; 59 | 60 | public function __construct() 61 | { 62 | $this->checkTechRight = $this->checkTechRight(); 63 | $this->checkAssign = $this->checkAssign(); 64 | $this->checkEntityETT = $this->checkEntityETT(); 65 | $this->checkGroup = $this->checkGroup(); 66 | $this->theEntity = $this->theEntity(); 67 | $this->checkEntityRight = $this->checkEntityRight(); 68 | $this->theGroup = $this->theGroup(); 69 | $this->ticketTransferETT = $this->ticketTransferETT(); 70 | } 71 | 72 | /** 73 | * Checks technician's right 74 | * 75 | * @return bool 76 | */ 77 | public function checkTechRight() 78 | { 79 | global $DB; 80 | 81 | $technician_profile = $_POST['technician_profile']; 82 | 83 | $result = $DB->request([ 84 | 'FROM' => 'glpi_profilerights', 85 | 'WHERE' => ['name' => 'plugin_transferticketentity_bypass', 'profiles_id' => $technician_profile] 86 | ]); 87 | 88 | $array = array(); 89 | 90 | foreach($result as $data){ 91 | array_push($array, $data['rights']); 92 | } 93 | 94 | return $array; 95 | } 96 | 97 | /** 98 | * Checks that the technician or his group is assigned to the ticket 99 | * 100 | * @return bool 101 | */ 102 | public function checkAssign() 103 | { 104 | global $DB; 105 | 106 | $id_ticket = $_POST['id_ticket']; 107 | $id_user = $_POST['id_user']; 108 | $groupTech = array(); 109 | 110 | $result = $DB->request([ 111 | 'SELECT' => 'groups_id', 112 | 'FROM' => 'glpi_groups_users', 113 | 'WHERE' => ['users_id' => $id_user] 114 | ]); 115 | 116 | foreach($result as $data){ 117 | if(!in_array($data, $groupTech)) { 118 | array_push($groupTech, $data['groups_id']); 119 | } 120 | } 121 | 122 | $checkAssignedTech = array(); 123 | $checkAssignedGroup = array(); 124 | 125 | $result = $DB->request([ 126 | 'SELECT' => 'users_id', 127 | 'FROM' => 'glpi_tickets_users', 128 | 'WHERE' => ['tickets_id' => $id_ticket] 129 | ]); 130 | 131 | foreach($result as $data){ 132 | if(!in_array($data, $checkAssignedTech)) { 133 | array_push($checkAssignedTech, $data['users_id']); 134 | } 135 | } 136 | 137 | $result = $DB->request([ 138 | 'SELECT' => 'groups_id', 139 | 'FROM' => 'glpi_groups_tickets', 140 | 'WHERE' => ['tickets_id' => $id_ticket] 141 | ]); 142 | 143 | foreach($result as $data){ 144 | if(!in_array($data, $checkAssignedGroup)) { 145 | array_push($checkAssignedGroup, $data['groups_id']); 146 | } 147 | } 148 | 149 | $var_check = 0; 150 | 151 | if (in_array($id_user, $checkAssignedTech)) { 152 | $var_check++; 153 | } 154 | 155 | foreach($groupTech as $checkAssign) { 156 | if (in_array($checkAssign, $checkAssignedGroup)) { 157 | $var_check++; 158 | } 159 | } 160 | 161 | if ($var_check >= 1) { 162 | return true; 163 | } else { 164 | return false; 165 | } 166 | } 167 | 168 | /** 169 | * Get only the entities with at least one active group 170 | * 171 | * @return array $checkEntityETT 172 | */ 173 | public function checkEntityETT() 174 | { 175 | global $DB; 176 | 177 | $result = $DB->request([ 178 | 'SELECT' => ['E.id', 'E.entities_id', 'E.name', 'TES.allow_entity_only_transfer', 'TES.justification_transfer', 'TES.allow_transfer'], 179 | 'FROM' => 'glpi_entities AS E', 180 | 'LEFT JOIN' => ['glpi_plugin_transferticketentity_entities_settings AS TES' => ['FKEY' => ['E' => 'id', 181 | 'TES' => 'entities_id']]], 182 | 'WHERE' => ['TES.allow_transfer' => 1], 183 | 'GROUPBY' => 'E.id', 184 | 'ORDER' => 'E.entities_id ASC' 185 | ]); 186 | 187 | $array = array(); 188 | 189 | foreach($result as $data){ 190 | array_push($array, $data['id']); 191 | } 192 | 193 | return $array; 194 | } 195 | 196 | /** 197 | * Get only the groups belonging to the selected entity 198 | * 199 | * @return array $checkGroup 200 | */ 201 | public function checkGroup() 202 | { 203 | global $DB; 204 | 205 | $entity_choice = $_REQUEST['entity_choice']; 206 | 207 | $result = $DB->request([ 208 | 'SELECT' => 'glpi_groups.id', 209 | 'FROM' => 'glpi_groups', 210 | 'LEFT JOIN' => ['glpi_entities' => ['FKEY' => ['glpi_groups' => 'entities_id', 211 | 'glpi_entities' => 'id']]], 212 | 'WHERE' => ['glpi_groups.is_assign' => 1, 'glpi_entities.id' => $entity_choice], 213 | 'ORDER' => 'glpi_entities.id ASC' 214 | ]); 215 | 216 | $array = array(); 217 | 218 | foreach($result as $data){ 219 | array_push($array, $data['id']); 220 | } 221 | 222 | return $array; 223 | } 224 | 225 | /** 226 | * Get the name of the selected entity 227 | * 228 | * @return $data 229 | */ 230 | public function theEntity() 231 | { 232 | global $DB; 233 | $entity_choice = $_REQUEST['entity_choice']; 234 | 235 | $result = $DB->request([ 236 | 'SELECT' => 'name', 237 | 'FROM' => 'glpi_entities', 238 | 'WHERE' => ['id' => $entity_choice] 239 | ]); 240 | 241 | $array = array(); 242 | 243 | foreach($result as $data){ 244 | array_push($array, $data['name']); 245 | } 246 | 247 | return $array[0]; 248 | } 249 | 250 | /** 251 | * Get selected entity rights 252 | * 253 | * @return array 254 | */ 255 | public function checkEntityRight() 256 | { 257 | global $DB; 258 | 259 | $entity_choice = $_REQUEST['entity_choice']; 260 | 261 | $result = $DB->request([ 262 | 'FROM' => 'glpi_plugin_transferticketentity_entities_settings', 263 | 'WHERE' => ['entities_id' => $entity_choice] 264 | ]); 265 | 266 | $array = array(); 267 | 268 | foreach($result as $data){ 269 | $array['allow_entity_only_transfer'] = $data['allow_entity_only_transfer']; 270 | $array['justification_transfer'] = $data['justification_transfer']; 271 | $array['allow_transfer'] = $data['allow_transfer']; 272 | $array['keep_category'] = $data['keep_category']; 273 | $array['itilcategories_id'] = $data['itilcategories_id']; 274 | } 275 | 276 | return $array; 277 | } 278 | 279 | /** 280 | * Get the selected group name 281 | * 282 | * @return $data 283 | */ 284 | public function theGroup() 285 | { 286 | global $DB; 287 | 288 | if (!empty($_REQUEST['group_choice'])) { 289 | $group_choice = $_REQUEST['group_choice']; 290 | 291 | $result = $DB->request([ 292 | 'SELECT' => 'name', 293 | 'FROM' => 'glpi_groups', 294 | 'WHERE' => ['id' => $group_choice] 295 | ]); 296 | 297 | $array = array(); 298 | 299 | foreach($result as $data){ 300 | array_push($array, $data['name']); 301 | } 302 | 303 | return $array[0]; 304 | } else return false; 305 | } 306 | 307 | /** 308 | * Check if category exist in target entity 309 | * 310 | * @return bool 311 | */ 312 | public function checkExistingCategory() 313 | { 314 | global $DB; 315 | 316 | $id_ticket = $_POST['id_ticket']; 317 | $targetEntity = $_REQUEST['entity_choice']; 318 | 319 | $result = $DB->request([ 320 | 'SELECT' => 'itilcategories_id', 321 | 'FROM' => 'glpi_tickets', 322 | 'WHERE' => ['id' => $id_ticket] 323 | ]); 324 | 325 | $getTicketCategory = ''; 326 | 327 | foreach ($result as $data) { 328 | $getTicketCategory = $data['itilcategories_id']; 329 | } 330 | 331 | $result = $DB->request([ 332 | 'FROM' => 'glpi_entities', 333 | 'WHERE' => ['id' => $targetEntity] 334 | ]); 335 | 336 | $ancestorsEntities = array(); 337 | 338 | foreach ($result as $data) { 339 | if ($data['ancestors_cache']) { 340 | $ancestorsEntities = $data['ancestors_cache']; 341 | $ancestorsEntities = json_decode($ancestorsEntities, true); 342 | array_push($ancestorsEntities, $targetEntity); 343 | } else { 344 | array_push($ancestorsEntities, 0); 345 | } 346 | } 347 | 348 | $result = $DB->request([ 349 | 'FROM' => 'glpi_itilcategories', 350 | 'WHERE' => ['id' => $getTicketCategory] 351 | ]); 352 | 353 | $getEntitiesFromCategoryTicket = ''; 354 | $isRecursiveCategory = ''; 355 | 356 | foreach ($result as $data) { 357 | $getEntitiesFromCategoryTicket = $data['entities_id']; 358 | $isRecursiveCategory = $data['is_recursive']; 359 | } 360 | 361 | if (!$isRecursiveCategory) { 362 | if ($getEntitiesFromCategoryTicket == $targetEntity) { 363 | $isRecursiveCategory = true; 364 | } 365 | } 366 | 367 | if (in_array($getEntitiesFromCategoryTicket, $ancestorsEntities) && $isRecursiveCategory) { 368 | return true; 369 | } else { 370 | return false; 371 | } 372 | } 373 | 374 | /** 375 | * Check GLPIs mandatory fields 376 | * 377 | * @return int 378 | */ 379 | public function checkTicketTemplateID() 380 | { 381 | global $DB; 382 | 383 | $entity_choice = $_REQUEST['entity_choice']; 384 | $selectedTemplate = 0; 385 | 386 | while (!$selectedTemplate) { 387 | $query = [ 388 | 'FROM' => 'glpi_entities', 389 | 'WHERE' => ['id' => $entity_choice] 390 | ]; 391 | 392 | foreach ($DB->request($query) as $data) { 393 | $id = $data['id']; 394 | $entity_choice = $data['entities_id']; 395 | $selectedTemplate = $data['tickettemplates_id']; 396 | } 397 | 398 | if ((!$id && !$selectedTemplate) || ($entity_choice === null && !$selectedTemplate)) { 399 | return 0; 400 | } 401 | } 402 | 403 | return $selectedTemplate; 404 | } 405 | 406 | /** 407 | * Check GLPIs mandatory fields 408 | * 409 | * @return boolean 410 | */ 411 | public function checkMandatoryCategory() 412 | { 413 | global $DB; 414 | 415 | $id_ticket = $_POST['id_ticket']; 416 | $tickettemplates_id = self::checkTicketTemplateID(); 417 | 418 | $ttm_class = 'Ticket' . 'TemplateMandatoryField'; 419 | $ttm = new $ttm_class(); 420 | $mandatoryFields = $ttm->getMandatoryFields($tickettemplates_id); 421 | 422 | $result = $DB->request([ 423 | 'FROM' => 'glpi_tickets', 424 | 'WHERE' => ['id' => $id_ticket] 425 | ]); 426 | 427 | $ticketFields = array(); 428 | 429 | foreach($result as $data){ 430 | array_push($ticketFields, $data); 431 | } 432 | 433 | $ticketFields = $ticketFields[0]; 434 | 435 | // Check if category field is mandatory 436 | foreach ($mandatoryFields as $mandatoryField => $MF) { 437 | if ($mandatoryField == 'itilcategories_id') { 438 | return true; 439 | } 440 | } 441 | 442 | return false; 443 | } 444 | 445 | /** 446 | * Carries out the necessary actions for the transfer entity 447 | * 448 | * @return void 449 | */ 450 | public function ticketTransferETT() 451 | { 452 | global $CFG_GLPI; 453 | global $DB; 454 | 455 | if (isset($_POST['transfertticket'])) { 456 | $checkAssign = self::checkAssign(); 457 | $checkTechRight = self::checkTechRight(); 458 | $checkEntity = self::checkEntityETT(); 459 | $checkGroup = self::checkGroup(); 460 | $checkEntityRight = self::checkEntityRight(); 461 | $checkExistingCategory = self::checkExistingCategory(); 462 | $checkMandatoryCategory = self::checkMandatoryCategory(); 463 | 464 | $id_ticket = $_POST['id_ticket']; 465 | $theServer = $_POST['theServer']; 466 | $justification = $_POST['justification']; 467 | $requiredGroup = true; 468 | 469 | $theEntity = self::theEntity(); 470 | $theGroup = self::theGroup(); 471 | 472 | $entity_choice = $_REQUEST['entity_choice']; 473 | $group_choice = $_REQUEST['group_choice']; 474 | 475 | if (!isset($_POST['justification']) || $_POST['justification'] == '') { 476 | if ($checkEntityRight['justification_transfer'] == 1) { 477 | Session::addMessageAfterRedirect( 478 | __( 479 | "Please explain your transfer", 480 | 'transferticketentity' 481 | ), 482 | true, 483 | ERROR 484 | ); 485 | 486 | header('location:' . $theServer); 487 | 488 | return false; 489 | } else { 490 | $justification = ''; 491 | } 492 | } 493 | 494 | if (empty($group_choice) && $checkEntityRight['allow_entity_only_transfer'] == 1) { 495 | Session::addMessageAfterRedirect( 496 | __( 497 | "Please select a valid group", 498 | 'transferticketentity' 499 | ), 500 | true, 501 | ERROR 502 | ); 503 | 504 | header('location:' . $theServer); 505 | 506 | return false; 507 | } else if (empty($group_choice) && $checkEntityRight['allow_entity_only_transfer'] == 0) { 508 | $requiredGroup = false; 509 | } 510 | 511 | if (!$checkTechRight[0] && !$checkAssign) { 512 | Session::addMessageAfterRedirect( 513 | __( 514 | "You must be assigned to the ticket to be able to transfer it", 515 | 'transferticketentity' 516 | ), 517 | true, 518 | ERROR 519 | ); 520 | 521 | header('location:' . $theServer); 522 | } else if (!in_array($entity_choice, $checkEntity)) { 523 | // Check that the selected entity belongs to those available 524 | Session::addMessageAfterRedirect( 525 | __( 526 | "Please select a valid entity", 527 | 'transferticketentity' 528 | ), 529 | true, 530 | ERROR 531 | ); 532 | 533 | header('location:' . $theServer); 534 | } else if (!empty($group_choice) && !in_array($group_choice, $checkGroup)) { 535 | Session::addMessageAfterRedirect( 536 | __( 537 | "Please select a valid group", 538 | 'transferticketentity' 539 | ), 540 | true, 541 | ERROR 542 | ); 543 | 544 | header('location:' . $theServer); 545 | } 546 | else { 547 | // Change the entity ticket and set its status to processing (assigned) 548 | $ticket = new Ticket(); 549 | 550 | $ticket_update = [ 551 | 'id' => $id_ticket, 552 | 'entities_id' => $entity_choice, 553 | ]; 554 | 555 | if ($theGroup) { 556 | $ticket_status = ['status' => 2]; 557 | $ticket_update = array_merge($ticket_update, $ticket_status); 558 | } else { 559 | $ticket_status = ['status' => 1]; 560 | $ticket_update = array_merge($ticket_update, $ticket_status); 561 | } 562 | 563 | // In case keep_category is at yes and category doesn't exist, reset category's ticket 564 | if ($checkEntityRight['keep_category'] && !$checkExistingCategory) { 565 | $ticket_category = ['itilcategories_id' => 0]; 566 | $ticket_update = array_merge($ticket_update, $ticket_category); 567 | } 568 | 569 | if (!$checkEntityRight['keep_category']) { 570 | if ($checkEntityRight['itilcategories_id'] == null) { 571 | $ticket_category = ['itilcategories_id' => 0]; 572 | } else { 573 | $ticket_category = ['itilcategories_id' => $checkEntityRight['itilcategories_id']]; 574 | } 575 | $ticket_update = array_merge($ticket_update, $ticket_category); 576 | } 577 | 578 | // If category is mandatory with GLPIs template and category will be null 579 | if ($ticket_category['itilcategories_id'] == 0 && $checkMandatoryCategory) { 580 | Session::addMessageAfterRedirect( 581 | __( 582 | "Category will be set to null but its configured as mandatory in GLPIs template, please contact your administrator.", 583 | 'transferticketentity' 584 | ), 585 | true, 586 | ERROR 587 | ); 588 | 589 | header('location:' . $theServer); 590 | 591 | return false; 592 | } 593 | 594 | // Remove the link with the current user 595 | $delete_link_user = [ 596 | 'tickets_id' => $id_ticket, 597 | 'type' => CommonITILActor::ASSIGN 598 | ]; 599 | 600 | $ticket_user = new Ticket_User(); 601 | $found_user = $ticket_user->find($delete_link_user); 602 | 603 | foreach ($found_user as $id => $tu) { 604 | //delete user 605 | $ticket_user->delete(['id' => $id]); 606 | } 607 | 608 | // Remove the link with the current group 609 | $delete_link_group = [ 610 | 'tickets_id' => $id_ticket, 611 | 'type' => CommonITILActor::ASSIGN 612 | ]; 613 | 614 | $group_ticket = new Group_Ticket(); 615 | $found_group = $group_ticket->find($delete_link_group); 616 | 617 | foreach ($found_group as $id => $tu) { 618 | //delete group 619 | $group_ticket->delete(['id' => $id]); 620 | } 621 | 622 | $ticket->update($ticket_update); 623 | 624 | if ($requiredGroup) { 625 | // Change group ticket 626 | $group_check = [ 627 | 'tickets_id' => $id_ticket, 628 | 'groups_id' => $group_choice, 629 | 'type' => CommonITILActor::ASSIGN 630 | ]; 631 | 632 | if (!$group_ticket->find($group_check)) { 633 | $group_ticket->add($group_check); 634 | } else { 635 | $group_ticket->update($group_check); 636 | } 637 | } 638 | 639 | $groupText = "

$justification"; 640 | 641 | if ($theGroup) { 642 | $groupText = __("in the group", "transferticketentity") . " $theGroup \n

$justification"; 643 | } 644 | 645 | // Log the transfer in a task 646 | $task = new TicketTask(); 647 | $task->add([ 648 | 'tickets_id' => $id_ticket, 649 | 'is_private' => true, 650 | 'state' => Planning::INFO, 651 | 'content' => __( 652 | "Escalation to", 653 | "transferticketentity" 654 | ) . " $theEntity " . $groupText 655 | ]); 656 | 657 | Session::addMessageAfterRedirect( 658 | __( 659 | "Successful transfer for ticket n° : ", 660 | "transferticketentity" 661 | ) . $id_ticket, 662 | true, 663 | INFO 664 | ); 665 | 666 | $theServer = explode("/ticket.form.php",$theServer); 667 | $theServer = $theServer[0]; 668 | header('location:' . $theServer . '/central.php'); 669 | } 670 | 671 | } else if (isset($_POST['canceltransfert'])) { 672 | $id_ticket = $_POST['id_ticket']; 673 | $theServer = $_POST['theServer']; 674 | 675 | Session::addMessageAfterRedirect( 676 | __("Transfer canceled", 'transferticketentity'), 677 | true, 678 | ERROR 679 | ); 680 | 681 | header('location:' . $theServer); 682 | } 683 | } 684 | } 685 | 686 | $transferticketentityTicket = new PluginTransferticketentityTransfer(); -------------------------------------------------------------------------------- /hook.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | /** 33 | * Install hook 34 | * 35 | * @return boolean 36 | */ 37 | function plugin_transferticketentity_install() 38 | { 39 | global $DB; 40 | 41 | PluginTransferticketentityProfile::createFirstAccess($_SESSION["glpiactiveprofile"]["id"]); 42 | 43 | $default_charset = DBConnection::getDefaultCharset(); 44 | $default_collation = DBConnection::getDefaultCollation(); 45 | $default_key_sign = DBConnection::getDefaultPrimaryKeySignOption(); 46 | 47 | if (!$DB->TableExists("glpi_plugin_transferticketentity_entities_settings")) { 48 | $query = "CREATE TABLE `glpi_plugin_transferticketentity_entities_settings` ( 49 | `id` int {$default_key_sign} NOT NULL auto_increment, 50 | `entities_id` int {$default_key_sign} NOT NULL, 51 | `allow_entity_only_transfer` BOOLEAN NOT NULL DEFAULT 0, 52 | `justification_transfer` BOOLEAN NOT NULL DEFAULT 0, 53 | `allow_transfer` BOOLEAN NOT NULL DEFAULT 0, 54 | `keep_category` BOOLEAN NOT NULL DEFAULT 0, 55 | `itilcategories_id` INT {$default_key_sign}, 56 | PRIMARY KEY (`id`), 57 | FOREIGN KEY (`entities_id`) REFERENCES `glpi_entities` (`id`), 58 | FOREIGN KEY (`itilcategories_id`) REFERENCES `glpi_itilcategories` (`id`) 59 | ) ENGINE=InnoDB DEFAULT CHARSET={$default_charset} COLLATE={$default_collation} ROW_FORMAT=DYNAMIC;"; 60 | 61 | $DB->query($query) or die("error creating glpi_plugin_transferticketentity_entities_settings " . $DB->error()); 62 | } 63 | 64 | return true; 65 | } 66 | 67 | /** 68 | * Uninstall hook 69 | * 70 | * @return boolean 71 | */ 72 | function plugin_transferticketentity_uninstall() 73 | { 74 | global $DB; 75 | 76 | $result = $DB->request([ 77 | 'SELECT' => ['profiles_id'], 78 | 'FROM' => 'glpi_profilerights', 79 | 'WHERE' => ['name' => 'plugin_transferticketentity_use', 'rights' => ALLSTANDARDRIGHT] 80 | ]); 81 | 82 | foreach ($result as $id_profil) { 83 | $DB->delete('glpi_profilerights', 84 | [ 85 | 'name' => 'plugin_transferticketentity_use', 86 | 'profiles_id' => $id_profil 87 | ] 88 | ); 89 | } 90 | 91 | $tables = ["glpi_plugin_transferticketentity_entities_settings"]; 92 | 93 | foreach ($tables as $table) { 94 | if ($DB->tableExists($table)) { 95 | $DB->queryOrDie("DROP TABLE IF EXISTS `".$table."`", $DB->error()); 96 | } 97 | } 98 | 99 | return true; 100 | } -------------------------------------------------------------------------------- /img/gifs/TransferTicketEntity_EN.gif: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/img/gifs/TransferTicketEntity_EN.gif -------------------------------------------------------------------------------- /img/gifs/TransferTicketEntity_FR.gif: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/img/gifs/TransferTicketEntity_FR.gif -------------------------------------------------------------------------------- /img/logo.png: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/img/logo.png -------------------------------------------------------------------------------- /inc/entity.class.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | if (!defined('GLPI_ROOT')) { 33 | die("Sorry. You can't access directly to this file"); 34 | } 35 | 36 | class PluginTransferticketentityEntity extends Entity 37 | { 38 | /** 39 | * If category belong to ancestor, return it 40 | * 41 | * @return array 42 | */ 43 | public function availableCategories() 44 | { 45 | global $DB; 46 | $entity = $_REQUEST['id']; 47 | $allItilCategories = ['null' => 'null']; 48 | 49 | $result = $DB->request([ 50 | 'FROM' => 'glpi_entities', 51 | 'WHERE' => ['id' => $entity] 52 | ]); 53 | 54 | $ancestorsEntities = array(); 55 | 56 | foreach ($result as $data) { 57 | if ($data['ancestors_cache']) { 58 | $ancestorsEntities = $data['ancestors_cache']; 59 | $ancestorsEntities = json_decode($ancestorsEntities, true); 60 | array_push($ancestorsEntities, $entity); 61 | } else { 62 | array_push($ancestorsEntities, 0); 63 | } 64 | } 65 | 66 | foreach ($ancestorsEntities as $ancestorEntity) { 67 | if ($ancestorEntity == $entity) { 68 | $result = $DB->request([ 69 | 'FROM' => 'glpi_itilcategories', 70 | 'WHERE' => ['entities_id' => $ancestorEntity] 71 | ]); 72 | 73 | foreach ($result as $data) { 74 | $allItilCategories[$data['id']] = $data['name']; 75 | } 76 | } else { 77 | $result = $DB->request([ 78 | 'FROM' => 'glpi_itilcategories', 79 | 'WHERE' => ['entities_id' => $ancestorEntity, 'is_recursive' => 1] 80 | ]); 81 | 82 | foreach ($result as $data) { 83 | $allItilCategories[$data['id']] = $data['name']; 84 | } 85 | } 86 | } 87 | 88 | return $allItilCategories; 89 | } 90 | 91 | /** 92 | * If the profile is authorised, add an extra tab 93 | * 94 | * @param object $item Entity 95 | * @param int $withtemplate 0 96 | * 97 | * @return "Entity ticket transfer" 98 | */ 99 | public function getTabNameForItem(CommonGLPI $item, $withtemplate = 0) 100 | { 101 | if ($item->getType() == 'Entity') { 102 | return __("Transfer Ticket Entity", "transferticketentity"); 103 | } 104 | return ''; 105 | } 106 | 107 | /** 108 | * If we are on tickets, an additional tab is displayed 109 | * 110 | * @param object $item Ticket 111 | * @param int $tabnum 1 112 | * @param int $withtemplate 0 113 | * 114 | * @return true 115 | */ 116 | public static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) 117 | { 118 | if ($item->getType() == 'Entity') { 119 | $profile = new self(); 120 | $ID = $item->getField('id'); 121 | $profile->showFormMcv($ID); 122 | } 123 | 124 | return true; 125 | } 126 | 127 | public function checkRights($ID) { 128 | global $DB; 129 | 130 | $result = $DB->request([ 131 | 'FROM' => 'glpi_plugin_transferticketentity_entities_settings', 132 | 'WHERE' => ['entities_id' => $ID] 133 | ]); 134 | 135 | $array = array(); 136 | 137 | foreach($result as $data){ 138 | $array['allow_entity_only_transfer'] = $data['allow_entity_only_transfer']; 139 | $array['justification_transfer'] = $data['justification_transfer']; 140 | $array['allow_transfer'] = $data['allow_transfer']; 141 | $array['keep_category'] = $data['keep_category']; 142 | $array['itilcategories_id'] = $data['itilcategories_id']; 143 | } 144 | 145 | return $array; 146 | } 147 | 148 | public static function addScript() 149 | { 150 | echo Html::script("/plugins/transferticketentity/js/entitySettings.js"); 151 | } 152 | 153 | /** 154 | * Display the ticket transfer form 155 | * 156 | * @return void 157 | */ 158 | public function showFormMcv($ID) 159 | { 160 | $checkRights = self::checkRights($ID); 161 | $theServer = explode("front/entity.form.php?",$_SERVER["HTTP_REFERER"]); 162 | $theServer = $theServer[0]; 163 | $availableCategories = self::availableCategories(); 164 | 165 | if(empty($checkRights)) { 166 | $checkRights['allow_entity_only_transfer'] = 0; 167 | $checkRights['justification_transfer'] = 0; 168 | $checkRights['allow_transfer'] = 0; 169 | $checkRights['keep_category'] = 0; 170 | $checkRights['itilcategories_id'] = null; 171 | } 172 | 173 | echo "
"; 174 | 175 | if ($canedit = Session::haveRightsOr(self::$rightname, [CREATE, UPDATE, PURGE])) { 176 | echo "
"; 177 | } 178 | 179 | echo ""; 180 | echo ""; 181 | echo ""; 182 | echo ""; 185 | echo ""; 186 | echo ""; 187 | echo ""; 193 | echo ""; 194 | echo ""; 195 | echo ""; 201 | echo ""; 202 | echo ""; 203 | echo ""; 209 | echo ""; 210 | echo ""; 211 | echo ""; 217 | echo ""; 218 | echo ""; 219 | echo ""; 225 | echo ""; 226 | echo ""; 227 | echo "
"; 183 | echo __("Settings Transfer Ticket Entity", "transferticketentity"); 184 | echo "
"; 188 | echo __('Allow Transfer function', 'transferticketentity'); 189 | echo " "; 190 | echo " "; 191 | echo Dropdown::showYesNo('allow_transfer', $checkRights['allow_transfer'], -1, ['display' => false, 'class' => 'allow_transfer']); 192 | echo "
"; 196 | echo __('Assigned group required', 'transferticketentity'); 197 | echo " "; 198 | echo " "; 199 | echo Dropdown::showYesNo('allow_entity_only_transfer', $checkRights['allow_entity_only_transfer'], -1, ['display' => false]); 200 | echo "
"; 204 | echo __('Justification required', 'transferticketentity'); 205 | echo " "; 206 | echo " "; 207 | echo Dropdown::showYesNo('justification_transfer', $checkRights['justification_transfer'], -1, ['display' => false]); 208 | echo "
"; 212 | echo __('Keep category after transfer', 'transferticketentity'); 213 | echo " "; 214 | echo " "; 215 | echo Dropdown::showYesNo('keep_category', $checkRights['keep_category'], -1, ['display' => false]); 216 | echo "
"; 220 | echo __('Default category', 'transferticketentity'); 221 | echo " "; 222 | echo " "; 223 | Dropdown::showFromArray('itilcategories_id', $availableCategories, ['value' => $checkRights['itilcategories_id'], 'class' => 'itilcategories_id']); 224 | echo "
"; 228 | echo Html::hidden("theServer", ["value" => "$theServer"]); 229 | echo Html::hidden("ID", ["value" => "$ID"]); 230 | 231 | if ($canedit) { 232 | echo "
"; 233 | echo Html::hidden('id', ['value' => $ID]); 234 | echo Html::submit(_sx('button', 'Save'), ['name' => 'transfertticket', 'class' => 'btn btn-primary']); 235 | echo "
\n"; 236 | Html::closeForm(); 237 | } 238 | 239 | echo "
"; 240 | 241 | self::addScript(); 242 | } 243 | } -------------------------------------------------------------------------------- /inc/profile.class.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | if (!defined('GLPI_ROOT')) { 33 | die("Sorry. You can't access directly to this file"); 34 | } 35 | 36 | class PluginTransferticketentityProfile extends Profile 37 | { 38 | static $rightname = "profile"; 39 | 40 | static function getAllRights() { 41 | $rights = [ 42 | ['itemtype' => 'PluginTransferTicketEntityUse', 43 | 'label' => __('Authorized entity transfer', 'transferticketentity'), 44 | 'field' => 'plugin_transferticketentity_use', 45 | 'rights' => [ALLSTANDARDRIGHT => __('Active', 'transferticketentity')]], 46 | ['itemtype' => 'PluginTransferTicketEntityBypass', 47 | 'label' => __('Transfer authorized without assignment of technician or associated group', 'transferticketentity'), 48 | 'field' => 'plugin_transferticketentity_bypass', 49 | 'rights' => [ALLSTANDARDRIGHT => __('Active', 'transferticketentity')]] 50 | ]; 51 | 52 | return $rights; 53 | } 54 | 55 | function cleanProfiles($ID) 56 | { 57 | global $DB; 58 | 59 | $query = "DELETE FROM `glpi_profiles` 60 | WHERE `profiles_id`='$ID' 61 | AND `name` LIKE '%plugin_transferticketentity%'"; 62 | 63 | $DB->query($query); 64 | } 65 | 66 | /** 67 | * Add an additional tab 68 | * 69 | * @param object $item Ticket 70 | * @param int $withtemplate 0 71 | * 72 | * @return nametab 73 | */ 74 | public function getTabNameForItem(CommonGLPI $item, $withtemplate = 0) 75 | { 76 | if ($item->getType() == 'Profile') { 77 | return __("Transfer Ticket Entity", "transferticketentity"); 78 | } 79 | 80 | return ''; 81 | } 82 | 83 | /** 84 | * Get profiles authorised to use entity transfer 85 | * 86 | * @return array $allProfiles 87 | */ 88 | public static function canUseProfiles() 89 | { 90 | global $DB; 91 | 92 | $result = $DB->request([ 93 | 'SELECT' => ['profiles_id'], 94 | 'FROM' => 'glpi_profilerights', 95 | 'WHERE' => ['name' => 'plugin_transferticketentity_use', 'NOT' => ['rights' => 0]], 96 | 'ORDER' => 'name ASC' 97 | ]); 98 | 99 | $array = array(); 100 | 101 | foreach($result as $data){ 102 | array_push($array, $data['profiles_id']); 103 | } 104 | 105 | return $array; 106 | } 107 | 108 | /** 109 | * If we are on profiles, an additional tab is displayed 110 | * 111 | * @param object $item Ticket 112 | * @param int $tabnum 1 113 | * @param int $withtemplate 0 114 | * 115 | * @return true 116 | */ 117 | public static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) 118 | { 119 | if ($item->getType() == 'Profile') { 120 | $profile = new self(); 121 | $ID = $item->getField('id'); 122 | 123 | $profile->showFormMcv($ID); 124 | } 125 | 126 | return true; 127 | } 128 | 129 | /** 130 | * @param $profile 131 | **/ 132 | static function addDefaultProfileInfos($profiles_id, $rights) 133 | { 134 | $profileRight = new ProfileRight(); 135 | 136 | foreach ($rights as $right => $value) { 137 | if (!countElementsInTable( 138 | 'glpi_profilerights', 139 | ['profiles_id' => $profiles_id, 'name' => $right] 140 | )) { 141 | $myright['profiles_id'] = $profiles_id; 142 | $myright['name'] = $right; 143 | $myright['rights'] = $value; 144 | $profileRight->add($myright); 145 | 146 | //Add right to the current session 147 | $_SESSION['glpiactiveprofile'][$right] = $value; 148 | } 149 | } 150 | } 151 | 152 | /** 153 | * @param $ID integer 154 | */ 155 | static function createFirstAccess($profiles_id) 156 | { 157 | include_once Plugin::getPhpDir('transferticketentity')."/inc/profile.class.php"; 158 | 159 | foreach (self::getAllRights() as $right) { 160 | self::addDefaultProfileInfos( 161 | $profiles_id, 162 | ['plugin_transferticketentity_use' => ALLSTANDARDRIGHT] 163 | ); 164 | } 165 | } 166 | 167 | public static function addScript() 168 | { 169 | echo Html::script("/plugins/transferticketentity/js/profileSettings.js"); 170 | } 171 | 172 | /** 173 | * Display the plugin configuration form 174 | * 175 | * @param int $ID id 176 | * 177 | * @return void 178 | */ 179 | public function showFormMcv($ID) 180 | { 181 | echo "
"; 182 | 183 | if ($canedit = Session::haveRightsOr(self::$rightname, [CREATE, UPDATE, PURGE])) { 184 | $profile = new Profile(); 185 | echo ""; 186 | } 187 | 188 | $profile = new Profile(); 189 | $profile->getFromDB($ID); 190 | 191 | $rights = self::getAllRights(); 192 | 193 | $profile->displayRightsChoiceMatrix( 194 | $rights, 195 | [ 196 | 'canedit' => $canedit, 197 | 'default_class' => 'tab_bg_2', 198 | 'title' => __('General') 199 | ] 200 | ); 201 | 202 | if ($canedit) { 203 | echo "
"; 204 | echo Html::hidden('id', ['value' => $ID]); 205 | echo Html::submit(_sx('button', 'Save'), ['name' => 'update', 'class' => 'btn btn-primary']); 206 | echo "
\n"; 207 | Html::closeForm(); 208 | } 209 | 210 | echo "
"; 211 | 212 | self::addScript(); 213 | } 214 | } -------------------------------------------------------------------------------- /inc/ticket.class.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | if (!defined('GLPI_ROOT')) { 33 | die("Sorry. You can't access directly to this file"); 34 | } 35 | 36 | class PluginTransferticketentityTicket extends Ticket 37 | { 38 | /** 39 | * If the profile is authorised, add an extra tab 40 | * 41 | * @param object $item Ticket 42 | * @param int $withtemplate 0 43 | * 44 | * @return "Entity ticket transfer" 45 | */ 46 | public function getTabNameForItem(CommonGLPI $item, $withtemplate = 0) 47 | { 48 | $checkProfiles = PluginTransferticketentityProfile::canUseProfiles(); 49 | 50 | if (in_array($_SESSION['glpiactiveprofile']['id'], $checkProfiles)) { 51 | if ($item->getType() == 'Ticket') { 52 | return __("Transfer Ticket Entity", "transferticketentity"); 53 | } 54 | return ''; 55 | } 56 | } 57 | 58 | /** 59 | * Give the ticket entity 60 | * 61 | * @return $data 62 | */ 63 | public function getTicketEntity() 64 | { 65 | global $DB; 66 | 67 | $id_ticket = $_REQUEST['id']; 68 | 69 | $result = $DB->request([ 70 | 'SELECT' => ['glpi_entities.id', 'glpi_entities.name'], 71 | 'FROM' => 'glpi_tickets', 72 | 'LEFT JOIN' => ['glpi_entities' => ['FKEY' => ['glpi_tickets' => 'entities_id', 73 | 'glpi_entities' => 'id']]], 74 | 'WHERE' => ['glpi_tickets.id' => $id_ticket] 75 | ]); 76 | 77 | $array = array(); 78 | 79 | foreach($result as $data){ 80 | array_push($array, $data['id'], $data['name']); 81 | } 82 | 83 | return $array; 84 | } 85 | 86 | /** 87 | * Check that the ticket is not closed 88 | * 89 | * @return $data 90 | */ 91 | public function checkTicket() 92 | { 93 | global $DB; 94 | 95 | $id_ticket = $_REQUEST['id']; 96 | 97 | $result = $DB->request([ 98 | 'SELECT' => 'id', 99 | 'FROM' => 'glpi_tickets', 100 | 'WHERE' => ['status' => 6] 101 | ]); 102 | 103 | $array = array(); 104 | 105 | foreach($result as $data){ 106 | array_push($array, $data['id']); 107 | } 108 | 109 | if(!in_array($id_ticket, $array)) { 110 | return true; 111 | } else { 112 | return false; 113 | } 114 | } 115 | 116 | /** 117 | * Get the group assigned to the ticket 118 | * 119 | * @return $data 120 | */ 121 | public function getTicketGroup() 122 | { 123 | global $DB; 124 | 125 | $id_ticket = $_REQUEST['id']; 126 | 127 | $result = $DB->request([ 128 | 'FROM' => 'glpi_groups_tickets', 129 | 'WHERE' => ['tickets_id' => $id_ticket, 'type' => 2] 130 | ]); 131 | 132 | $array = array(); 133 | 134 | foreach($result as $data){ 135 | array_push($array, $data['groups_id']); 136 | } 137 | 138 | return $array; 139 | } 140 | 141 | /** 142 | * Get all the entities which aren't the current entity with their rights 143 | * 144 | * @return array 145 | */ 146 | public function getEntitiesRights() 147 | { 148 | global $DB; 149 | 150 | $getTicketEntity = self::getTicketEntity(); 151 | $theEntity = $getTicketEntity[0]; 152 | 153 | $result = $DB->request([ 154 | 'SELECT' => ['E.id', 'E.entities_id', 'E.name', 'TES.allow_entity_only_transfer', 'TES.justification_transfer', 'TES.allow_transfer'], 155 | 'FROM' => 'glpi_entities AS E', 156 | 'LEFT JOIN' => ['glpi_plugin_transferticketentity_entities_settings AS TES' => ['FKEY' => ['E' => 'id', 157 | 'TES' => 'entities_id']]], 158 | 'WHERE' => ['NOT' => ['E.id' => $theEntity]], 159 | 'GROUPBY' => 'E.id', 160 | 'ORDER' => 'E.entities_id ASC' 161 | ]); 162 | 163 | $array = array(); 164 | $temp_array = array(); 165 | 166 | foreach($result as $data){ 167 | $temp_array['id'] = $data['id']; 168 | $temp_array['entities_id'] = $data['entities_id']; 169 | $temp_array['name'] = $data['name']; 170 | $temp_array['allow_entity_only_transfer'] = $data['allow_entity_only_transfer']; 171 | $temp_array['justification_transfer'] = $data['justification_transfer']; 172 | $temp_array['allow_transfer'] = $data['allow_transfer']; 173 | array_push($array, $temp_array); 174 | } 175 | 176 | return $array; 177 | } 178 | 179 | /** 180 | * Get the groups to which tickets can be assigned 181 | * 182 | * @return array $allGroupsEntities 183 | */ 184 | public function getGroupEntities() 185 | { 186 | global $DB; 187 | 188 | $result = $DB->request([ 189 | 'FROM' => 'glpi_groups', 190 | 'WHERE' => ['is_assign' => 1], 191 | 'ORDER' => ['entities_id ASC', 'id ASC'] 192 | ]); 193 | 194 | $array = array(); 195 | 196 | foreach($result as $data){ 197 | array_push( 198 | $array, $data['id'], 199 | $data['entities_id'], $data['name'] 200 | ); 201 | } 202 | 203 | return $array; 204 | } 205 | 206 | /** 207 | * If we are on tickets, an additional tab is displayed 208 | * 209 | * @param object $item Ticket 210 | * @param int $tabnum 1 211 | * @param int $withtemplate 0 212 | * 213 | * @return true 214 | */ 215 | public static function displayTabContentForItem(CommonGLPI $item, $tabnum = 1, $withtemplate = 0) 216 | { 217 | if ($item->getType() == 'Ticket') { 218 | $profile = new self(); 219 | $ID = $item->getField('id'); 220 | $profile->showFormMcv($ID); 221 | } 222 | 223 | return true; 224 | } 225 | 226 | public static function addStyleSheetAndScript() 227 | { 228 | echo Html::css("/plugins/transferticketentity/css/style.css"); 229 | echo Html::script("/plugins/transferticketentity/js/script.js"); 230 | } 231 | 232 | /** 233 | * Return parent's entity name 234 | * 235 | * @return string 236 | */ 237 | public function searchParentEntityName($id) 238 | { 239 | global $DB; 240 | 241 | $result = $DB->request([ 242 | 'FROM' => 'glpi_entities', 243 | ]); 244 | 245 | foreach ($result as $subArray) { 246 | if ($subArray['id'] == $id) { 247 | return $subArray['completename']; 248 | } 249 | } 250 | } 251 | 252 | /** 253 | * Display the ticket transfer form 254 | * 255 | * @return void 256 | */ 257 | public function showFormMcv() 258 | { 259 | global $CFG_GLPI; 260 | global $DB; 261 | 262 | $getGroupEntities = self::getGroupEntities(); 263 | $getEntitiesRights = self::getEntitiesRights(); 264 | 265 | $technician_profile = $_SESSION['glpiactiveprofile']['id']; 266 | 267 | $getAllEntities = array(); 268 | 269 | foreach ($getEntitiesRights as $entity) { 270 | if ($entity['allow_transfer'] == 1) { 271 | array_push($getAllEntities, $entity['entities_id'], $entity['id'], $entity['name']); 272 | } 273 | } 274 | 275 | if (!Session::haveRight('ticket', UPDATE)) { 276 | self::addStyleSheetAndScript(); 277 | echo "
"; 278 | echo "

". 279 | __("You don't have right to update tickets. Please contact your administrator.", "transferticketentity") 280 | ."

"; 281 | echo "
"; 282 | 283 | return false; 284 | } 285 | 286 | if (empty($getAllEntities)) { 287 | self::addStyleSheetAndScript(); 288 | echo "
"; 289 | echo "

". 290 | __("No entity available found, transfer impossible.", "transferticketentity") 291 | ."

"; 292 | echo "
"; 293 | 294 | return false; 295 | } 296 | 297 | $theServer = explode("front/profile.form.php?",$_SERVER["HTTP_REFERER"]); 298 | $theServer = $theServer[0]; 299 | 300 | $id_ticket = $_REQUEST['id']; 301 | 302 | $id_user = $_SESSION["glpiID"]; 303 | $checkTicket = self::checkTicket(); 304 | 305 | // Check if ticket is closed 306 | if ($checkTicket == false) { 307 | self::addStyleSheetAndScript(); 308 | echo "
"; 309 | echo "

". 310 | __("Unauthorized transfer on closed ticket.", "transferticketentity") 311 | ."

"; 312 | echo "
"; 313 | 314 | return false; 315 | } 316 | 317 | // In case JS is not functionnal 318 | echo "
"; 319 | echo ""; 320 | echo "
"; 321 | 322 | $previousEntity = null; 323 | 324 | echo" 325 | 326 |
327 | 328 | 349 |
"; 350 | 351 | echo "
" . 352 | __("No group found with « Assigned to » right while a group is required. Transfer impossible.", "transferticketentity") 353 | . "
"; 354 | 355 | echo"
356 |
357 | 358 | 365 | 366 |
"; 367 | echo Html::submit(__('Confirm', 'transferticketentity'), ['disabled' => true, 'id' => 'tt_btn_open_modal_form']); 368 | echo"
369 |
"; 370 | 371 | echo Html::hidden("technician_profile", ["value" => "$technician_profile"]); 372 | echo Html::hidden("id_ticket", ["value" => "$id_ticket"]); 373 | echo Html::hidden("id_user", ["value" => "$id_user"]); 374 | echo Html::hidden("theServer", ["value" => "$theServer"]); 375 | 376 | echo " 377 |
378 | 379 | 380 |

".__("Confirm transfer ?", "transferticketentity")."

381 |

".__("Once the transfer has been completed, the ticket will remain visible only if you have the required rights.", "transferticketentity")."

382 |
383 | 384 | 385 |
386 |

".__("Warning, category will be reset if it does not exist in the target entity.", "transferticketentity")."

387 | 388 |
"; 389 | echo Html::submit(__('Cancel'), ['name' => 'canceltransfert', 'id' => 'canceltransfert']); 390 | echo Html::submit(__('Confirm', 'transferticketentity'), ['name' => 'transfertticket', 'id' => 'transfertticket']); 391 | echo"
392 | "; 393 | Html::closeForm(); 394 | self::addStyleSheetAndScript(); 395 | self::javascriptTranslate(); 396 | } 397 | 398 | /** 399 | * Translate text added with JavaScript 400 | * 401 | * @return $js 402 | */ 403 | public function javascriptTranslate() 404 | { 405 | $addText = __('optional', 'transferticketentity'); 406 | 407 | $jsPluginTTE = " 408 | $.ajax({ 409 | url: CFG_GLPI.root_doc + '/' + GLPI_PLUGINS_PATH.transferticketentity + '/ajax/getEntitiesRights.php', 410 | method: 'GET', 411 | success: function (data) { 412 | data = JSON.parse(data); 413 | 414 | if (document.querySelector('.tt_entity_choice') != null) { 415 | let explainText = document.getElementById('justification').previousElementSibling.innerHTML; 416 | 417 | $('#entity_choice').on('change', function (event) { 418 | let entityRights = data.filter(e => e.entities_id == entity_choice.value) 419 | let justificationRight = entityRights[0]['justification_transfer'] 420 | let addText = ''; 421 | 422 | if (justificationRight == 1) { 423 | addText = ':' 424 | document.getElementById('justification').previousElementSibling.innerHTML = explainText + addText; 425 | } else { 426 | addText = '($addText)' + ' :' 427 | document.getElementById('justification').previousElementSibling.innerHTML = explainText + addText; 428 | } 429 | }) 430 | } 431 | }, 432 | error: function (data) { 433 | console.log(data); 434 | } 435 | }); 436 | "; 437 | 438 | echo Html::scriptBlock($jsPluginTTE); 439 | } 440 | } -------------------------------------------------------------------------------- /js/entitySettings.js: -------------------------------------------------------------------------------- 1 | function displayValue() { 2 | if (document.querySelector('.allow_transfer').value == 0) { 3 | document.querySelector('#allow_entity_only_transfer').style.display = 'none' 4 | document.querySelector('#allow_entity_only_transfer').firstChild.childNodes[1][0].selected = true 5 | document.querySelector('#justification_transfer').style.display = 'none' 6 | document.querySelector('#justification_transfer').firstChild.childNodes[1][0].selected = true 7 | document.querySelector('#keep_category').style.display = 'none' 8 | document.querySelector('#keep_category').firstChild.childNodes[1][0].selected = true 9 | document.querySelector('#itilcategories_id').style.display = 'none' 10 | } else { 11 | document.querySelector('#allow_entity_only_transfer').style.display = '' 12 | document.querySelector('#justification_transfer').style.display = '' 13 | document.querySelector('#keep_category').style.display = '' 14 | if (document.querySelector('#keep_category').firstChild.childNodes[1][0].selected) { 15 | document.querySelector('#itilcategories_id').style.display = '' 16 | } else { 17 | document.querySelector('#itilcategories_id').style.display = 'none' 18 | } 19 | } 20 | } 21 | 22 | displayValue(); 23 | 24 | $('.transferticketentity').on('change', function(event) { 25 | displayValue(); 26 | }) -------------------------------------------------------------------------------- /js/profileSettings.js: -------------------------------------------------------------------------------- 1 | let activeRight = document.getElementsByName('_plugin_transferticketentity_use[31_0]')[1]; 2 | let bypassRight = document.getElementsByName('_plugin_transferticketentity_bypass[31_0]')[1]; 3 | 4 | activeRight.addEventListener('click', function(event) { 5 | if (!activeRight.checked) { 6 | bypassRight.checked = false; 7 | } 8 | }) 9 | 10 | bypassRight.addEventListener('click', function(event) { 11 | if (bypassRight.checked) { 12 | activeRight.checked = true; 13 | } 14 | }) -------------------------------------------------------------------------------- /js/script.js: -------------------------------------------------------------------------------- 1 | $.ajax({ 2 | url: CFG_GLPI.root_doc + '/' + GLPI_PLUGINS_PATH.transferticketentity + '/ajax/getEntitiesRights.php', 3 | method: "GET", 4 | success: function (data) { 5 | data = JSON.parse(data); 6 | 7 | // Check if the form is there 8 | if (document.querySelector('.tt_entity_choice') != null) { 9 | $('#entity_choice').select2(); 10 | $('#group_choice').select2(); 11 | 12 | document.querySelector('#tt_gest_error').style.display='none'; 13 | document.querySelector('.form_transfert').style.display='block'; 14 | document.querySelector('#nogroupfound').style.display = 'none'; 15 | 16 | let entity_choice = document.querySelector('#entity_choice') 17 | let tt_group_choice = document.querySelector('.tt_group_choice') 18 | let tt_btn_open_modal_form = document.querySelector('#tt_btn_open_modal_form') 19 | 20 | const clone_all_groups = document.querySelectorAll('#group_choice option') 21 | let all_groups = [] 22 | 23 | // Remove all groups not chosen 24 | let all_groups_unchoice = document.querySelectorAll('#group_choice option') 25 | all_groups_unchoice.forEach(function(all_group_unchoice) { 26 | all_group_unchoice.remove() 27 | }) 28 | 29 | $('#entity_choice').on('change', function (event) { 30 | // if value is empty, hide groups 31 | if (entity_choice.value == '') { 32 | tt_group_choice.style.display = 'none' 33 | tt_btn_open_modal_form.disabled = true 34 | tt_btn_open_modal_form.style.backgroundColor = '#D3D3D3' 35 | tt_btn_open_modal_form.style.color = '#FFFFFF' 36 | tt_btn_open_modal_form.style.cursor = 'not-allowed' 37 | } else { 38 | // if not, show them 39 | tt_group_choice.style.display = 'flex' 40 | document.querySelector('#div_confirmation').style.display = 'block' 41 | tt_btn_open_modal_form.disabled = true 42 | tt_btn_open_modal_form.style.backgroundColor = '#D3D3D3' 43 | tt_btn_open_modal_form.style.color = '#FFFFFF' 44 | tt_btn_open_modal_form.style.cursor = 'not-allowed' 45 | } 46 | }) 47 | 48 | $('#entity_choice').on('change', function (event) { 49 | all_groups = [] 50 | all_groups = clone_all_groups 51 | 52 | // Field is required or not depending on given rights 53 | let entityRights = data.filter(e => e.entities_id == entity_choice.value) 54 | let justificationRight = entityRights[0]['justification_transfer'] 55 | let groupRight = entityRights[0]['allow_entity_only_transfer'] 56 | let categoryRight = entityRights[0]['keep_category'] 57 | 58 | if (categoryRight) { 59 | document.querySelector('.adv-msg').style.display=''; 60 | } else { 61 | document.querySelector('.adv-msg').style.display='none'; 62 | } 63 | 64 | if (justificationRight == 1) { 65 | document.querySelector('#justification').required = true; 66 | } else { 67 | document.querySelector('#justification').required = false; 68 | } 69 | 70 | all_groups.forEach(function(all_group) { 71 | if (groupRight == 1 && all_group.id != 'tt_none') { 72 | all_group.remove(); 73 | } 74 | // Add groups of selected entity 75 | if ('tt_plugin_entity_' + entity_choice.value == all_group.className || all_group.value == '') { 76 | if (groupRight == 1 && all_group.id != 'tt_none') { 77 | document.querySelector('#group_choice').appendChild(all_group) 78 | } else if (groupRight == 0) { 79 | document.querySelector('#group_choice').appendChild(all_group) 80 | } else { 81 | all_group.remove(); 82 | } 83 | } else { 84 | // Delete previous groups 85 | all_group.remove() 86 | } 87 | }) 88 | 89 | if (groupRight == 0) { 90 | document.querySelector('#nogroupfound').style.display = 'none'; 91 | document.querySelector('.tt_flex').style.display = ''; 92 | } else { 93 | if (document.querySelector('#group_choice')[1].id == 'tt_none'){ 94 | document.querySelector('#nogroupfound').style.display = ''; 95 | document.querySelector('.tt_flex').style.display = 'none'; 96 | } 97 | } 98 | 99 | // if another entity is chosen, reset the selected group 100 | document.querySelector('#no_select').selected = true 101 | }) 102 | 103 | $('#group_choice').on('change', function (event) { 104 | // if no group selected, disable the confirm button 105 | if(document.querySelector('#no_select') !== null) { 106 | if (document.querySelector('#no_select').selected == true) { 107 | tt_btn_open_modal_form.disabled = true 108 | tt_btn_open_modal_form.style.backgroundColor = '#D3D3D3' 109 | tt_btn_open_modal_form.style.color = '#FFFFFF' 110 | tt_btn_open_modal_form.style.cursor = 'not-allowed' 111 | } else { 112 | // else, enable it 113 | tt_btn_open_modal_form.disabled = false 114 | tt_btn_open_modal_form.style.backgroundColor = '#80cead' 115 | tt_btn_open_modal_form.style.color = '#1e293b' 116 | tt_btn_open_modal_form.style.cursor = 'pointer' 117 | } 118 | } 119 | }) 120 | 121 | let modal_form_adder = document.getElementById('tt_modal_form_adder') 122 | 123 | // Open modal 124 | document.querySelector('#canceltransfert').addEventListener('click', function(event){ 125 | event.preventDefault() 126 | modal_form_adder.close(); 127 | }); 128 | 129 | // Close modal 130 | tt_btn_open_modal_form.addEventListener('click', function(event){ 131 | event.preventDefault() 132 | modal_form_adder.showModal(); 133 | }); 134 | } 135 | }, 136 | error: function (data) { 137 | console.log(data); 138 | } 139 | }); -------------------------------------------------------------------------------- /locales/en_GB.mo: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/locales/en_GB.mo -------------------------------------------------------------------------------- /locales/en_GB.po: -------------------------------------------------------------------------------- 1 | # SOME DESCRIPTIVE TITLE. 2 | # Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER 3 | # This file is distributed under the same license as the PACKAGE package. 4 | # 5 | # Translators: 6 | # Yannick Comba , 2022 7 | # Yannick Comba, 2022,2023 8 | # Département de Maine et Loire 9 | msgid "" 10 | msgstr "" 11 | "Project-Id-Version: GLPI Plugin - admincolor\n" 12 | "Report-Msgid-Bugs-To: \n" 13 | "POT-Creation-Date: 2022-10-24 09:03+0000\n" 14 | "PO-Revision-Date: 2024-04-08 11:12+0200\n" 15 | "Last-Translator: Yannick Comba, 2022,2023\n" 16 | "Language-Team: English (United Kingdom) (Département de Maine et Loire)\n" 17 | "Language: en_GB\n" 18 | "MIME-Version: 1.0\n" 19 | "Content-Type: text/plain; charset=UTF-8\n" 20 | "Content-Transfer-Encoding: 8bit\n" 21 | "Plural-Forms: nplurals=2; plural=(n != 1);\n" 22 | "X-Generator: Poedit 3.3.2\n" 23 | 24 | #: inc/profile.class.php:74 inc/ticket.class.php:48 25 | msgid "Transfer Ticket Entity" 26 | msgstr "Transfer Ticket Entity" 27 | 28 | #: inc/profile.class.php:74 29 | msgid "Change rights" 30 | msgstr "Change rights" 31 | 32 | #: inc/profile.class.php:77 33 | msgid "Authorized entity transfer" 34 | msgstr "Authorized entity transfer" 35 | 36 | #: inc/profile.class.php:89 37 | msgid "Save" 38 | msgstr "Save" 39 | 40 | #: inc/profile.php:50 inc/profile.php:63 41 | msgid "Item successfully updated" 42 | msgstr "Item successfully updated" 43 | 44 | #: inc/ticket.class.php:210 45 | msgid "Error, please reload the page." 46 | msgstr "Error, please reload the page." 47 | 48 | #: inc/ticket.class.php:211 49 | msgid "If the problem persists, you can try to empty the cache by doing CTRL + F5." 50 | msgstr "If the problem persists, you can try to empty the cache by doing CTRL + F5." 51 | 52 | #: inc/ticket.class.php:216 53 | msgid "Select ticket entity to transfer" 54 | msgstr "Select ticket entity to transfer" 55 | 56 | #: inc/ticket.class.php:218 57 | msgid "Choose your entity" 58 | msgstr "Choose your entity" 59 | 60 | #: inc/ticket.class.php:227 61 | msgid "Select the group to assign" 62 | msgstr "Select the group to assign" 63 | 64 | #: inc/ticket.class.php:229 65 | msgid "Choose your group" 66 | msgstr "Choose your group" 67 | 68 | #: inc/ticket.class.php:250 69 | msgid "Confirm transfer ?" 70 | msgstr "Confirm transfer ?" 71 | 72 | #: inc/ticket.class.php:251 73 | msgid "Once the transfer has been completed, the ticket will remain visible only if you have the required rights." 74 | msgstr "Once the transfer has been completed, the ticket will remain visible only if you have the required rights." 75 | 76 | #: inc/ticket.class.php:252 77 | msgid "Cancel" 78 | msgstr "Cancel" 79 | 80 | #: inc/ticket.class.php:253 inc/ticket.class.php:244 81 | msgid "Confirm" 82 | msgstr "Confirm" 83 | 84 | #: front/ticket.form.php:125 85 | msgid "Please select a valid entity" 86 | msgstr "Please select a valid entity" 87 | 88 | #: front/ticket.form.php:135 89 | msgid "Please select a valid group" 90 | msgstr "Please select a valid group" 91 | 92 | #: front/ticket.form.php:181 93 | msgid "Escalation to" 94 | msgstr "Escalation to" 95 | 96 | #: front/ticket.form.php:181 97 | msgid "in the group" 98 | msgstr "in the group" 99 | 100 | #: front/ticket.form.php:185 101 | msgid "Successful transfer for ticket n° : " 102 | msgstr "Successful transfer for ticket n° : " 103 | 104 | #: front/ticket.form.php:197 105 | msgid "Transfer canceled" 106 | msgstr "Transfer canceled" 107 | 108 | #: inc/ticket.class.php:266 109 | msgid "Unauthorized transfer on closed ticket." 110 | msgstr "Unauthorized transfer on closed ticket." 111 | 112 | #: inc/ticket.class.php:436 front/ticket.form.php:357 113 | msgid "Please explain your transfer" 114 | msgstr "Please explain your transfer" 115 | 116 | #: front/ticket.form.php:266 117 | msgid "You must be assigned to the ticket to be able to transfer it" 118 | msgstr "You must be assigned to the ticket to be able to transfer it" 119 | 120 | #: inc/ticket.class.php:239 121 | msgid "No entity available found, transfer impossible." 122 | msgstr "No entity available found, transfer impossible." 123 | 124 | #: inc/ticket.class.php:305 125 | msgid "None" 126 | msgstr "None" 127 | 128 | #: inc/entity.class.php:118 129 | msgid "Settings Transfer Ticket Entity" 130 | msgstr "Settings Transfer Ticket Entity" 131 | 132 | #: inc/entity.class.php:123 133 | msgid "Assigned group required" 134 | msgstr "Assigned group required" 135 | 136 | #: inc/entity.class.php:130 137 | msgid "Justification required" 138 | msgstr "Justification required" 139 | 140 | #: inc/entity.class.php:137 141 | msgid "Allow Transfer function" 142 | msgstr "Allow Transfer function" 143 | 144 | #: inc/ticket.class.php:322 145 | msgid "No previous entity" 146 | msgstr "No previous entity" 147 | 148 | #: inc/ticket.class.php:342 149 | msgid "No group found with « Assigned to » right while a group is required. Transfer impossible." 150 | msgstr "No group found with « Assigned to » right while a group is required. Transfer impossible." 151 | 152 | #: inc/profile.class.php:45 153 | msgid "Active" 154 | msgstr "Active" 155 | 156 | #: inc/profile.class.php:47 157 | msgid "Transfer authorized without assignment of technician or associated group" 158 | msgstr "Transfer authorized without assignment of technician or associated group" 159 | 160 | #: inc/entity.class.php:153 161 | msgid "Keep category after transfer" 162 | msgstr "Keep category after transfer" 163 | 164 | #: inc/ticket.class.php:448 165 | msgid "Warning, category will be reset if it does not exist in the target entity." 166 | msgstr "Warning, category will be reset if it does not exist in the target entity." 167 | 168 | #: inc/ticket.class.php:303 169 | msgid "You don't have right to update tickets. Please contact your administrator." 170 | msgstr "You don't have right to update tickets. Please contact your administrator." 171 | 172 | #: inc/ticket.class.php:405 173 | msgid "optional" 174 | msgstr "optional" 175 | 176 | #: inc/entity.class.php:219 177 | msgid "Default category" 178 | msgstr "Default category" 179 | 180 | #: front/ticket.form.php:266 181 | msgid "Category will be set to null but its configured as mandatory in GLPIs template, please contact your administrator." 182 | msgstr "Category will be set to null but its configured as mandatory in GLPIs template, please contact your administrator." 183 | -------------------------------------------------------------------------------- /locales/es_VE.mo: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/locales/es_VE.mo -------------------------------------------------------------------------------- /locales/es_VE.po: -------------------------------------------------------------------------------- 1 | # SOME DESCRIPTIVE TITLE. 2 | # Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER 3 | # This file is distributed under the same license as the PACKAGE package. 4 | # 5 | # Translators: 6 | # Yannick Comba , 2022 7 | # Yannick Comba, 2022,2023 8 | # Département de Maine et Loire 9 | msgid "" 10 | msgstr "" 11 | "Project-Id-Version: GLPI Plugin - admincolor\n" 12 | "Report-Msgid-Bugs-To: \n" 13 | "POT-Creation-Date: 2022-10-24 09:03+0000\n" 14 | "PO-Revision-Date: 2024-04-16 17:54-0400\n" 15 | "Last-Translator: \n" 16 | "Language-Team: English (United Kingdom) (Département de Maine et Loire)\n" 17 | "Language: es_VE\n" 18 | "MIME-Version: 1.0\n" 19 | "Content-Type: text/plain; charset=UTF-8\n" 20 | "Content-Transfer-Encoding: 8bit\n" 21 | "Plural-Forms: nplurals=2; plural=(n != 1);\n" 22 | "X-Generator: Poedit 3.0.1\n" 23 | 24 | #: inc/profile.class.php:74 inc/ticket.class.php:48 25 | msgid "Transfer Ticket Entity" 26 | msgstr "Transferir Caso a Entidad" 27 | 28 | #: inc/profile.class.php:74 29 | msgid "Change rights" 30 | msgstr "Cambiar derechos" 31 | 32 | #: inc/profile.class.php:77 33 | msgid "Authorized entity transfer" 34 | msgstr "Transferencia de entidad autorizada" 35 | 36 | #: inc/profile.class.php:89 37 | msgid "Save" 38 | msgstr "Guardar" 39 | 40 | #: inc/profile.php:50 inc/profile.php:63 41 | msgid "Item successfully updated" 42 | msgstr "Elemento actualizado exitosamente" 43 | 44 | #: inc/ticket.class.php:210 45 | msgid "Error, please reload the page." 46 | msgstr "Error, por favor recarga la página." 47 | 48 | #: inc/ticket.class.php:211 49 | msgid "" 50 | "If the problem persists, you can try to empty the cache by doing CTRL + F5." 51 | msgstr "" 52 | "Si el problema persiste, puedes intentar vaciar el caché presionando CTRL + " 53 | "F5." 54 | 55 | #: inc/ticket.class.php:216 56 | msgid "Select ticket entity to transfer" 57 | msgstr "Seleccione la entidad del caso para transferir" 58 | 59 | #: inc/ticket.class.php:218 60 | msgid "Choose your entity" 61 | msgstr "Elige tu entidad" 62 | 63 | #: inc/ticket.class.php:227 64 | msgid "Select the group to assign" 65 | msgstr "Seleccione el grupo a asignar" 66 | 67 | #: inc/ticket.class.php:229 68 | msgid "Choose your group" 69 | msgstr "Elige tu grupo" 70 | 71 | #: inc/ticket.class.php:250 72 | msgid "Confirm transfer ?" 73 | msgstr "¿Confirmar transferencia?" 74 | 75 | #: inc/ticket.class.php:251 76 | msgid "" 77 | "Once the transfer has been completed, the ticket will remain visible only if " 78 | "you have the required rights." 79 | msgstr "" 80 | "Una vez completada la transferencia, el caso permanecerá visible sólo si " 81 | "tienes los derechos requeridos." 82 | 83 | #: inc/ticket.class.php:252 84 | msgid "Cancel" 85 | msgstr "Anular" 86 | 87 | #: inc/ticket.class.php:253 inc/ticket.class.php:244 88 | msgid "Confirm" 89 | msgstr "Confirmar" 90 | 91 | #: front/ticket.form.php:125 92 | msgid "Please select a valid entity" 93 | msgstr "Por favor seleccione una entidad válida" 94 | 95 | #: front/ticket.form.php:135 96 | msgid "Please select a valid group" 97 | msgstr "Por favor seleccione un grupo válido" 98 | 99 | #: front/ticket.form.php:181 100 | msgid "Escalation to" 101 | msgstr "Escalamiento a" 102 | 103 | #: front/ticket.form.php:181 104 | msgid "in the group" 105 | msgstr "en el grupo" 106 | 107 | #: front/ticket.form.php:185 108 | msgid "Successful transfer for ticket n° : " 109 | msgstr "Transferencia exitosa para el caso n°: " 110 | 111 | #: front/ticket.form.php:197 112 | msgid "Transfer canceled" 113 | msgstr "Transferencia cancelada" 114 | 115 | #: inc/ticket.class.php:266 116 | msgid "Unauthorized transfer on closed ticket." 117 | msgstr "Traslado no autorizado en caso cerrado." 118 | 119 | #: inc/ticket.class.php:436 front/ticket.form.php:357 120 | msgid "Please explain your transfer" 121 | msgstr "Por favor explica tu transferencia" 122 | 123 | #: front/ticket.form.php:266 124 | msgid "You must be assigned to the ticket to be able to transfer it" 125 | msgstr "Debes estar asignado al caso para poder transferirlo" 126 | 127 | #: inc/ticket.class.php:239 128 | msgid "No entity available found, transfer impossible." 129 | msgstr "No se encontró ninguna entidad disponible, transferencia imposible." 130 | 131 | #: inc/ticket.class.php:305 132 | msgid "None" 133 | msgstr "Ninguno" 134 | 135 | #: inc/entity.class.php:118 136 | msgid "Settings Transfer Ticket Entity" 137 | msgstr "Configuración de entidad de caso de transferencia" 138 | 139 | #: inc/entity.class.php:123 140 | msgid "Assigned group required" 141 | msgstr "Se requiere grupo asignado" 142 | 143 | #: inc/entity.class.php:130 144 | msgid "Justification required" 145 | msgstr "Justificación requerida" 146 | 147 | #: inc/entity.class.php:137 148 | msgid "Allow Transfer function" 149 | msgstr "Permitir función de transferencia" 150 | 151 | #: inc/ticket.class.php:322 152 | msgid "No previous entity" 153 | msgstr "Ninguna entidad previa" 154 | 155 | #: inc/ticket.class.php:342 156 | msgid "" 157 | "No group found with « Assigned to » right while a group is required. " 158 | "Transfer impossible." 159 | msgstr "" 160 | "No se encontró ningún grupo con el derecho «Asignado a» mientras se requiere " 161 | "un grupo. Transferencia imposible." 162 | 163 | #: inc/profile.class.php:45 164 | msgid "Active" 165 | msgstr "Activo" 166 | 167 | #: inc/profile.class.php:47 168 | msgid "" 169 | "Transfer authorized without assignment of technician or associated group" 170 | msgstr "Traspaso autorizado sin asignación de técnico o grupo asociado" 171 | 172 | #: inc/entity.class.php:153 173 | msgid "Keep category after transfer" 174 | msgstr "Mantener categoría después de la transferencia" 175 | 176 | #: inc/ticket.class.php:448 177 | msgid "" 178 | "Warning, category will be reset if it does not exist in the target entity." 179 | msgstr "" 180 | "Advertencia, la categoría se restablecerá si no existe en la entidad de " 181 | "destino." 182 | 183 | #: inc/ticket.class.php:303 184 | msgid "" 185 | "You don't have right to update tickets. Please contact your administrator." 186 | msgstr "" 187 | "No tienes derecho a actualizar casos. Por favor contacte a su administrador." 188 | 189 | #: inc/ticket.class.php:405 190 | msgid "optional" 191 | msgstr "opcional" 192 | 193 | #: inc/entity.class.php:219 194 | msgid "Default category" 195 | msgstr "Categoría predeterminada" 196 | 197 | #: front/ticket.form.php:266 198 | msgid "" 199 | "Category will be set to null but its configured as mandatory in GLPIs " 200 | "template, please contact your administrator." 201 | msgstr "" 202 | "La categoría se establecerá como nula pero está configurada como obligatoria " 203 | "en la plantilla GLPI; comuníquese con su administrador." 204 | -------------------------------------------------------------------------------- /locales/fr.mo: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/locales/fr.mo -------------------------------------------------------------------------------- /locales/fr.po: -------------------------------------------------------------------------------- 1 | # SOME DESCRIPTIVE TITLE. 2 | # Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER 3 | # This file is distributed under the same license as the PACKAGE package. 4 | # 5 | # Translators: 6 | # Nickyo0822, 2024 7 | # 8 | # 9 | # Département de Maine et Loire 10 | msgid "" 11 | msgstr "" 12 | "Project-Id-Version: GLPI Plugin - transferticketentity\n" 13 | "Report-Msgid-Bugs-To: \n" 14 | "POT-Creation-Date: 2022-10-24 09:03+0000\n" 15 | "PO-Revision-Date: 2024-04-17 11:32+0200\n" 16 | "Last-Translator: Nickyo0822, 2024\n" 17 | "Language-Team: French (https://app.transifex.com/departement-de-maine-et-" 18 | "loire/teams/190752/fr/)\n" 19 | "Language: fr\n" 20 | "MIME-Version: 1.0\n" 21 | "Content-Type: text/plain; charset=UTF-8\n" 22 | "Content-Transfer-Encoding: 8bit\n" 23 | "Plural-Forms: nplurals=3; plural=(n == 0 || n == 1) ? 0 : n != 0 && n % " 24 | "1000000 == 0 ? 1 : 2;\n" 25 | "X-Generator: Poedit 3.3.2\n" 26 | 27 | #: inc/profile.class.php:74 inc/ticket.class.php:48 28 | msgid "Transfer Ticket Entity" 29 | msgstr "Transfert d'entité" 30 | 31 | #: inc/profile.class.php:74 32 | msgid "Change rights" 33 | msgstr "Modifier les droits" 34 | 35 | #: inc/profile.class.php:77 36 | msgid "Authorized entity transfer" 37 | msgstr "Transfert d'entité autorisé" 38 | 39 | #: inc/profile.class.php:89 40 | msgid "Save" 41 | msgstr "Sauvegarder" 42 | 43 | #: inc/profile.php:50 inc/profile.php:63 44 | msgid "Item successfully updated" 45 | msgstr "Élément modifié" 46 | 47 | #: inc/ticket.class.php:210 48 | msgid "Error, please reload the page." 49 | msgstr "Erreur, veuillez recharger la page." 50 | 51 | #: inc/ticket.class.php:211 52 | msgid "" 53 | "If the problem persists, you can try to empty the cache by doing CTRL + F5." 54 | msgstr "" 55 | "Si le problème persiste, vous pouvez tenter de vider le cache en faisant " 56 | "CTRL + F5." 57 | 58 | #: inc/ticket.class.php:216 59 | msgid "Select ticket entity to transfer" 60 | msgstr "Sélectionnez l'entité vers laquelle migrer le ticket" 61 | 62 | #: inc/ticket.class.php:218 63 | msgid "Choose your entity" 64 | msgstr "Choisissez votre entité" 65 | 66 | #: inc/ticket.class.php:227 67 | msgid "Select the group to assign" 68 | msgstr "Sélectionnez le groupe à assigner" 69 | 70 | #: inc/ticket.class.php:229 71 | msgid "Choose your group" 72 | msgstr "Choisissez votre groupe" 73 | 74 | #: inc/ticket.class.php:250 75 | msgid "Confirm transfer ?" 76 | msgstr "Confirmer le transfert ?" 77 | 78 | #: inc/ticket.class.php:251 79 | msgid "" 80 | "Once the transfer has been completed, the ticket will remain visible only " 81 | "if you have the required rights." 82 | msgstr "" 83 | "Une fois le transfert effectué, le ticket restera visible uniquement si " 84 | "vous avez les droits requis." 85 | 86 | #: inc/ticket.class.php:252 87 | msgid "Cancel" 88 | msgstr "Annuler" 89 | 90 | #: inc/ticket.class.php:253 inc/ticket.class.php:244 91 | msgid "Confirm" 92 | msgstr "Confirmer" 93 | 94 | #: front/ticket.form.php:125 95 | msgid "Please select a valid entity" 96 | msgstr "Veuillez sélectionner une entité valide" 97 | 98 | #: front/ticket.form.php:135 99 | msgid "Please select a valid group" 100 | msgstr "Veuillez sélectionner un groupe valide" 101 | 102 | #: front/ticket.form.php:181 103 | msgid "Escalation to" 104 | msgstr "Escalade vers" 105 | 106 | #: front/ticket.form.php:181 107 | msgid "in the group" 108 | msgstr "dans le groupe" 109 | 110 | #: front/ticket.form.php:185 111 | msgid "Successful transfer for ticket n° : " 112 | msgstr "Transfert réussi pour le ticket n° : " 113 | 114 | #: front/ticket.form.php:197 115 | msgid "Transfer canceled" 116 | msgstr "Transfert annulé" 117 | 118 | #: inc/ticket.class.php:266 119 | msgid "Unauthorized transfer on closed ticket." 120 | msgstr "Transfert non autorisé sur ticket clos." 121 | 122 | #: inc/ticket.class.php:436 front/ticket.form.php:357 123 | msgid "Please explain your transfer" 124 | msgstr "Veuillez expliquer la raison de votre transfert" 125 | 126 | #: front/ticket.form.php:266 127 | msgid "You must be assigned to the ticket to be able to transfer it" 128 | msgstr "" 129 | "Vous devez être assigné sur le ticket ou être membre du groupe assigné pour " 130 | "être autorisé à le transférer" 131 | 132 | #: inc/ticket.class.php:239 133 | msgid "No entity available found, transfer impossible." 134 | msgstr "Aucune entité disponible trouvée, transfert impossible." 135 | 136 | #: inc/ticket.class.php:305 137 | msgid "None" 138 | msgstr "Aucun" 139 | 140 | #: inc/entity.class.php:118 141 | msgid "Settings Transfer Ticket Entity" 142 | msgstr "Paramètres Transfert d'entité" 143 | 144 | #: inc/entity.class.php:123 145 | msgid "Assigned group required" 146 | msgstr "Groupe à assigner obligatoire" 147 | 148 | #: inc/entity.class.php:130 149 | msgid "Justification required" 150 | msgstr "Justification obligatoire" 151 | 152 | #: inc/entity.class.php:137 153 | msgid "Allow Transfer function" 154 | msgstr "Autoriser la fonction Transfert" 155 | 156 | #: inc/ticket.class.php:322 157 | msgid "No previous entity" 158 | msgstr "Pas de précédente entité" 159 | 160 | #: inc/ticket.class.php:342 161 | msgid "" 162 | "No group found with « Assigned to » right while a group is required. " 163 | "Transfer impossible." 164 | msgstr "" 165 | "Aucun groupe avec le droit « Assigné à » n'a été trouvé alors qu'un groupe " 166 | "est requit. Transfert impossible." 167 | 168 | #: inc/profile.class.php:45 169 | msgid "Active" 170 | msgstr "Actif" 171 | 172 | #: inc/profile.class.php:47 173 | msgid "" 174 | "Transfer authorized without assignment of technician or associated group" 175 | msgstr "Transfert autorisé sans affectation du technicien ou groupe associé" 176 | 177 | #: inc/entity.class.php:153 178 | msgid "Keep category after transfer" 179 | msgstr "Catégorie à conserver après le transfert" 180 | 181 | #: inc/ticket.class.php:448 182 | msgid "" 183 | "Warning, category will be reset if it does not exist in the target entity." 184 | msgstr "" 185 | "Attention, la catégorie sera remise à nulle si non existante dans l'entité " 186 | "cible." 187 | 188 | #: inc/ticket.class.php:303 189 | msgid "" 190 | "You don't have right to update tickets. Please contact your administrator." 191 | msgstr "" 192 | "Vous n'avez pas le droit de mettre à jour les tickets. Veuillez contacter " 193 | "votre administrateur." 194 | 195 | #: inc/ticket.class.php:405 196 | msgid "optional" 197 | msgstr "facultatif" 198 | 199 | #: inc/entity.class.php:219 200 | msgid "Default category" 201 | msgstr "Catégorie par défaut" 202 | 203 | #: front/ticket.form.php:266 204 | msgid "" 205 | "Category will be set to null but its configured as mandatory in GLPIs " 206 | "template, please contact your administrator." 207 | msgstr "" 208 | "La catégorie va être remise à null mais est configurée comme obligatoire " 209 | "dans les templates de GLPI, veuillez contacter votre administrateur." 210 | -------------------------------------------------------------------------------- /locales/fr_FR.mo: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/locales/fr_FR.mo -------------------------------------------------------------------------------- /locales/fr_FR.po: -------------------------------------------------------------------------------- 1 | # SOME DESCRIPTIVE TITLE. 2 | # Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER 3 | # This file is distributed under the same license as the PACKAGE package. 4 | # 5 | # Translators: 6 | # Yannick Comba , 2022 7 | # Yannick Comba, 2022,2023 8 | # Département de Maine et Loire 9 | msgid "" 10 | msgstr "" 11 | "Project-Id-Version: GLPI Plugin - Entity Ticket Transfer\n" 12 | "Report-Msgid-Bugs-To: \n" 13 | "POT-Creation-Date: 2022-10-24 09:03+0000\n" 14 | "PO-Revision-Date: 2024-04-08 11:12+0200\n" 15 | "Last-Translator: Yannick Comba, 2022,2023\n" 16 | "Language-Team: French (France) (Département de Maine et Loire)\n" 17 | "Language: fr_FR\n" 18 | "MIME-Version: 1.0\n" 19 | "Content-Type: text/plain; charset=UTF-8\n" 20 | "Content-Transfer-Encoding: 8bit\n" 21 | "Plural-Forms: nplurals=2; plural=(n != 1);\n" 22 | "X-Generator: Poedit 3.3.2\n" 23 | 24 | #: inc/profile.class.php:74 inc/ticket.class.php:48 25 | msgid "Transfer Ticket Entity" 26 | msgstr "Transfert d'entité" 27 | 28 | #: inc/profile.class.php:74 29 | msgid "Change rights" 30 | msgstr "Modifier les droits" 31 | 32 | #: inc/profile.class.php:77 33 | msgid "Authorized entity transfer" 34 | msgstr "Transfert d'entité autorisé" 35 | 36 | #: inc/profile.class.php:89 37 | msgid "Save" 38 | msgstr "Sauvegarder" 39 | 40 | #: inc/profile.php:50 inc/profile.php:63 41 | msgid "Item successfully updated" 42 | msgstr "Élément modifié" 43 | 44 | #: inc/ticket.class.php:210 45 | msgid "Error, please reload the page." 46 | msgstr "Erreur, veuillez recharger la page." 47 | 48 | #: inc/ticket.class.php:211 49 | msgid "If the problem persists, you can try to empty the cache by doing CTRL + F5." 50 | msgstr "Si le problème persiste, vous pouvez tenter de vider le cache en faisant CTRL + F5." 51 | 52 | #: inc/ticket.class.php:216 53 | msgid "Select ticket entity to transfer" 54 | msgstr "Sélectionnez l'entité vers laquelle migrer le ticket" 55 | 56 | #: inc/ticket.class.php:218 57 | msgid "Choose your entity" 58 | msgstr "Choisissez votre entité" 59 | 60 | #: inc/ticket.class.php:227 61 | msgid "Select the group to assign" 62 | msgstr "Sélectionnez le groupe à assigner" 63 | 64 | #: inc/ticket.class.php:229 65 | msgid "Choose your group" 66 | msgstr "Choisissez votre groupe" 67 | 68 | #: inc/ticket.class.php:250 69 | msgid "Confirm transfer ?" 70 | msgstr "Confirmer le transfert ?" 71 | 72 | #: inc/ticket.class.php:251 73 | msgid "Once the transfer has been completed, the ticket will remain visible only if you have the required rights." 74 | msgstr "Une fois le transfert effectué, le ticket restera visible uniquement si vous avez les droits requis." 75 | 76 | #: inc/ticket.class.php:252 77 | msgid "Cancel" 78 | msgstr "Annuler" 79 | 80 | #: inc/ticket.class.php:253 inc/ticket.class.php:244 81 | msgid "Confirm" 82 | msgstr "Confirmer" 83 | 84 | #: front/ticket.form.php:125 85 | msgid "Please select a valid entity" 86 | msgstr "Veuillez sélectionner une entité valide" 87 | 88 | #: front/ticket.form.php:135 89 | msgid "Please select a valid group" 90 | msgstr "Veuillez sélectionner un groupe valide" 91 | 92 | #: front/ticket.form.php:181 93 | msgid "Escalation to" 94 | msgstr "Escalade vers" 95 | 96 | #: front/ticket.form.php:181 97 | msgid "in the group" 98 | msgstr "dans le groupe" 99 | 100 | #: front/ticket.form.php:185 101 | msgid "Successful transfer for ticket n° : " 102 | msgstr "Transfert réussi pour le ticket n° : " 103 | 104 | #: front/ticket.form.php:197 105 | msgid "Transfer canceled" 106 | msgstr "Transfert annulé" 107 | 108 | #: inc/ticket.class.php:266 109 | msgid "Unauthorized transfer on closed ticket." 110 | msgstr "Transfert non autorisé sur ticket clos." 111 | 112 | #: inc/ticket.class.php:436 front/ticket.form.php:357 113 | msgid "Please explain your transfer" 114 | msgstr "Veuillez expliquer la raison de votre transfert" 115 | 116 | #: front/ticket.form.php:266 117 | msgid "You must be assigned to the ticket to be able to transfer it" 118 | msgstr "Vous devez être assigné sur le ticket ou être membre du groupe assigné pour être autorisé à le transférer" 119 | 120 | #: inc/ticket.class.php:239 121 | msgid "No entity available found, transfer impossible." 122 | msgstr "Aucune entité disponible trouvée, transfert impossible." 123 | 124 | #: inc/ticket.class.php:305 125 | msgid "None" 126 | msgstr "Aucun" 127 | 128 | #: inc/entity.class.php:118 129 | msgid "Settings Transfer Ticket Entity" 130 | msgstr "Paramètres Transfert d'entité" 131 | 132 | #: inc/entity.class.php:123 133 | msgid "Assigned group required" 134 | msgstr "Groupe à assigner obligatoire" 135 | 136 | #: inc/entity.class.php:130 137 | msgid "Justification required" 138 | msgstr "Justification obligatoire" 139 | 140 | #: inc/entity.class.php:137 141 | msgid "Allow Transfer function" 142 | msgstr "Autoriser la fonction Transfert" 143 | 144 | #: inc/ticket.class.php:322 145 | msgid "No previous entity" 146 | msgstr "Pas de précédente entité" 147 | 148 | #: inc/ticket.class.php:342 149 | msgid "No group found with « Assigned to » right while a group is required. Transfer impossible." 150 | msgstr "Aucun groupe avec le droit « Assigné à » n'a été trouvé alors qu'un groupe est requit. Transfert impossible." 151 | 152 | #: inc/profile.class.php:45 153 | msgid "Active" 154 | msgstr "Actif" 155 | 156 | #: inc/profile.class.php:47 157 | msgid "Transfer authorized without assignment of technician or associated group" 158 | msgstr "Transfert autorisé sans affectation du technicien ou groupe associé" 159 | 160 | #: inc/entity.class.php:153 161 | msgid "Keep category after transfer" 162 | msgstr "Catégorie à conserver après le transfert" 163 | 164 | #: inc/ticket.class.php:448 165 | msgid "Warning, category will be reset if it does not exist in the target entity." 166 | msgstr "Attention, la catégorie sera remise à nulle si non existante dans l'entité cible." 167 | 168 | #: inc/ticket.class.php:303 169 | msgid "You don't have right to update tickets. Please contact your administrator." 170 | msgstr "Vous n'avez pas le droit de mettre à jour les tickets. Veuillez contacter votre administrateur." 171 | 172 | #: inc/ticket.class.php:405 173 | msgid "optional" 174 | msgstr "facultatif" 175 | 176 | #: inc/entity.class.php:219 177 | msgid "Default category" 178 | msgstr "Catégorie par défaut" 179 | 180 | #: front/ticket.form.php:266 181 | msgid "Category will be set to null but its configured as mandatory in GLPIs template, please contact your administrator." 182 | msgstr "La catégorie va être remise à null mais est configurée comme obligatoire dans les templates de GLPI, veuillez contacter votre administrateur." 183 | -------------------------------------------------------------------------------- /locales/pt_BR.mo: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/locales/pt_BR.mo -------------------------------------------------------------------------------- /locales/pt_BR.po: -------------------------------------------------------------------------------- 1 | # SOME DESCRIPTIVE TITLE. 2 | # Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER 3 | # This file is distributed under the same license as the PACKAGE package. 4 | # 5 | # Translators: 6 | # Yannick Comba , 2022 7 | # Yannick Comba, 2022,2023 8 | # Département de Maine et Loire 9 | msgid "" 10 | msgstr "" 11 | "Project-Id-Version: GLPI Plugin - Transfer Ticket Entity\n" 12 | "Report-Msgid-Bugs-To: \n" 13 | "POT-Creation-Date: 2022-10-24 09:03+0000\n" 14 | "PO-Revision-Date: 2024-02-22 15:22-0300\n" 15 | "Last-Translator: Yannick Comba, 2022,2023\n" 16 | "Language-Team: Portuguese (Brasil)\n" 17 | "Language: pt_BR\n" 18 | "MIME-Version: 1.0\n" 19 | "Content-Type: text/plain; charset=UTF-8\n" 20 | "Content-Transfer-Encoding: 8bit\n" 21 | "Plural-Forms: nplurals=2; plural=(n > 1);\n" 22 | "X-Generator: Poedit 3.4.2\n" 23 | 24 | #: inc/profile.class.php:74 inc/ticket.class.php:48 25 | msgid "Transfer Ticket Entity" 26 | msgstr "Transferência de Entidade do Ticket" 27 | 28 | #: inc/profile.class.php:74 29 | msgid "Change rights" 30 | msgstr "Mudar permissões" 31 | 32 | #: inc/profile.class.php:77 33 | msgid "Using entity transfer" 34 | msgstr "Usando transferência de entidade" 35 | 36 | #: inc/profile.class.php:89 37 | msgid "Save" 38 | msgstr "Salvar" 39 | 40 | #: inc/profile.php:50 inc/profile.php:63 41 | msgid "Item successfully updated" 42 | msgstr "Item atualizado com sucesso" 43 | 44 | #: inc/ticket.class.php:210 45 | msgid "Error, please reload the page." 46 | msgstr "Erro, por favor atualizar a página." 47 | 48 | #: inc/ticket.class.php:211 49 | msgid "If the problem persists, you can try to empty the cache by doing CTRL + F5." 50 | msgstr "Se o problema persistir, você pode tentar esvaziar o cache através das teclas CTRL + F5." 51 | 52 | #: inc/ticket.class.php:216 53 | msgid "Select ticket entity to transfer" 54 | msgstr "Select ticket entity to transfer" 55 | 56 | #: inc/ticket.class.php:218 57 | msgid "Choose your entity" 58 | msgstr "Escolha sua entidade" 59 | 60 | #: inc/ticket.class.php:227 61 | msgid "Select the group to assign" 62 | msgstr "Selecione o grupo para atribuir" 63 | 64 | #: inc/ticket.class.php:229 65 | msgid "Choose your group" 66 | msgstr "Escolha seu grupo" 67 | 68 | #: inc/ticket.class.php:250 69 | msgid "Confirm transfer ?" 70 | msgstr "Conformar transferência?" 71 | 72 | #: inc/ticket.class.php:251 73 | msgid "Once the transfer has been completed, the ticket will remain visible only if you have the required rights." 74 | msgstr "Uma vez que a transferência tiver sido completa, o ticket será visível somente se você tiver as permissões corretas." 75 | 76 | #: inc/ticket.class.php:252 77 | msgid "Cancel" 78 | msgstr "Cancelar" 79 | 80 | #: inc/ticket.class.php:253 inc/ticket.class.php:244 81 | msgid "Confirm" 82 | msgstr "Confirmar" 83 | 84 | #: inc/ticket.php:125 85 | msgid "Please select a valid entity" 86 | msgstr "Por favor selecione uma entidade válida" 87 | 88 | #: inc/ticket.php:135 89 | msgid "Please select a valid group" 90 | msgstr "Por favor selecione um grupo válido" 91 | 92 | #: inc/ticket.php:181 93 | msgid "Escalation to" 94 | msgstr "Escalação para" 95 | 96 | #: inc/ticket.php:181 97 | msgid "in the group" 98 | msgstr "no grupo" 99 | 100 | #: inc/ticket.php:185 101 | msgid "Successful transfer for ticket n° : " 102 | msgstr "Transferência feita com sucesso para o ticket n° : " 103 | 104 | #: inc/ticket.php:197 105 | msgid "Transfer canceled" 106 | msgstr "Transferência cancelada" 107 | 108 | #: inc/ticket.class.php:266 109 | msgid "Unauthorized transfer on closed ticket." 110 | msgstr "Não é possível transferir um ticket cujo status é fechado." 111 | 112 | #: inc/ticket.class.php:436 inc/ticket.php:357 113 | msgid "Please explain your transfer" 114 | msgstr "Por favor apresentar mais dados sobre sua transferência" 115 | 116 | #: inc/ticket.php:266 117 | msgid "You must be assigned to the ticket to be able to transfer it" 118 | msgstr "Você precisa estar atribuído ao ticket para ser capaz de transferi-lo" 119 | -------------------------------------------------------------------------------- /locales/pt_PT.mo: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/Departement-de-Maine-et-Loire/transferticketentity/671bf72686ca0723250f4f9153a69bec837b08cd/locales/pt_PT.mo -------------------------------------------------------------------------------- /locales/pt_PT.po: -------------------------------------------------------------------------------- 1 | # SOME DESCRIPTIVE TITLE. 2 | # Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER 3 | # This file is distributed under the same license as the PACKAGE package. 4 | # 5 | # Translators: 6 | # Département MaineEtLoire, 2024 7 | # 8 | # 9 | # Département de Maine et Loire 10 | msgid "" 11 | msgstr "" 12 | "Project-Id-Version: GLPI Plugin - transferticketentity\n" 13 | "Report-Msgid-Bugs-To: \n" 14 | "POT-Creation-Date: 2022-10-24 09:03+0000\n" 15 | "PO-Revision-Date: 2024-04-17 11:42+0200\n" 16 | "Last-Translator: Département MaineEtLoire, 2024\n" 17 | "Language-Team: Portuguese (Portugal) (https://app.transifex.com/departement-" 18 | "de-maine-et-loire/teams/190752/pt_PT/)\n" 19 | "Language: pt_PT\n" 20 | "MIME-Version: 1.0\n" 21 | "Content-Type: text/plain; charset=UTF-8\n" 22 | "Content-Transfer-Encoding: 8bit\n" 23 | "Plural-Forms: nplurals=3; plural=(n == 0 || n == 1) ? 0 : n != 0 && n % " 24 | "1000000 == 0 ? 1 : 2;\n" 25 | "X-Generator: Poedit 3.3.2\n" 26 | 27 | #: inc/profile.class.php:74 inc/ticket.class.php:48 28 | msgid "Transfer Ticket Entity" 29 | msgstr "Transferência de Entidade do Ticket" 30 | 31 | #: inc/profile.class.php:74 32 | msgid "Change rights" 33 | msgstr "Mudar permissões" 34 | 35 | #: inc/profile.class.php:77 36 | msgid "Authorized entity transfer" 37 | msgstr "Permitir a transferência de entidade" 38 | 39 | #: inc/profile.class.php:89 40 | msgid "Save" 41 | msgstr "Gravar" 42 | 43 | #: inc/profile.php:50 inc/profile.php:63 44 | msgid "Item successfully updated" 45 | msgstr "Item atualizado com sucesso" 46 | 47 | #: inc/ticket.class.php:210 48 | msgid "Error, please reload the page." 49 | msgstr "Erro. Por favor, atualize a página." 50 | 51 | #: inc/ticket.class.php:211 52 | msgid "" 53 | "If the problem persists, you can try to empty the cache by doing CTRL + F5." 54 | msgstr "" 55 | "Caso o problema persista, pode tentar limpar a cache pressionando as teclas " 56 | "CTRL + F5." 57 | 58 | #: inc/ticket.class.php:216 59 | msgid "Select ticket entity to transfer" 60 | msgstr "Selecione a entidade para transferir o ticket" 61 | 62 | #: inc/ticket.class.php:218 63 | msgid "Choose your entity" 64 | msgstr "Escolha a sua entidade" 65 | 66 | #: inc/ticket.class.php:227 67 | msgid "Select the group to assign" 68 | msgstr "Selecione o grupo a atribuir" 69 | 70 | #: inc/ticket.class.php:229 71 | msgid "Choose your group" 72 | msgstr "Escolha o grupo" 73 | 74 | #: inc/ticket.class.php:250 75 | msgid "Confirm transfer ?" 76 | msgstr "Confirmar a transferência?" 77 | 78 | #: inc/ticket.class.php:251 79 | msgid "" 80 | "Once the transfer has been completed, the ticket will remain visible only " 81 | "if you have the required rights." 82 | msgstr "" 83 | "Quando a transferência for concluída, o ticket apenas ficará visível caso " 84 | "tenha as permissões necessárias." 85 | 86 | #: inc/ticket.class.php:252 87 | msgid "Cancel" 88 | msgstr "Cancelar" 89 | 90 | #: inc/ticket.class.php:253 inc/ticket.class.php:244 91 | msgid "Confirm" 92 | msgstr "Confirmar" 93 | 94 | #: front/ticket.form.php:125 95 | msgid "Please select a valid entity" 96 | msgstr "Selecione por favor uma entidade válida" 97 | 98 | #: front/ticket.form.php:135 99 | msgid "Please select a valid group" 100 | msgstr "Selecione por favor um grupo válido" 101 | 102 | #: front/ticket.form.php:181 103 | msgid "Escalation to" 104 | msgstr "Escalar para" 105 | 106 | #: front/ticket.form.php:181 107 | msgid "in the group" 108 | msgstr "no grupo" 109 | 110 | #: front/ticket.form.php:185 111 | msgid "Successful transfer for ticket n° : " 112 | msgstr "Transferência com sucesso para o ticket n° : " 113 | 114 | #: front/ticket.form.php:197 115 | msgid "Transfer canceled" 116 | msgstr "Transferência cancelada" 117 | 118 | #: inc/ticket.class.php:266 119 | msgid "Unauthorized transfer on closed ticket." 120 | msgstr "Não é permitido transferir tickets fechados." 121 | 122 | #: inc/ticket.class.php:436 front/ticket.form.php:357 123 | msgid "Please explain your transfer" 124 | msgstr "Justificação para a transferência" 125 | 126 | #: front/ticket.form.php:266 127 | msgid "You must be assigned to the ticket to be able to transfer it" 128 | msgstr "" 129 | "Para conseguir transferir o ticket, terá de estar atribuído como técnico" 130 | 131 | #: inc/ticket.class.php:239 132 | msgid "No entity available found, transfer impossible." 133 | msgstr "" 134 | "Não é possível transferir, porque não foi encontrada nenhuma entidade." 135 | 136 | #: inc/ticket.class.php:305 137 | msgid "None" 138 | msgstr "Nenhum" 139 | 140 | #: inc/entity.class.php:118 141 | msgid "Settings Transfer Ticket Entity" 142 | msgstr "Definições para Transferir Ticket de Entidade" 143 | 144 | #: inc/entity.class.php:123 145 | msgid "Assigned group required" 146 | msgstr "É obrigatório atribuir a um grupo" 147 | 148 | #: inc/entity.class.php:130 149 | msgid "Justification required" 150 | msgstr "Obrigatório preencher justificação" 151 | 152 | #: inc/entity.class.php:137 153 | msgid "Allow Transfer function" 154 | msgstr "Permitir a funcionalidade de Transferência" 155 | 156 | #: inc/ticket.class.php:322 157 | msgid "No previous entity" 158 | msgstr "Nenhuma entidade anterior encontrada" 159 | 160 | #: inc/ticket.class.php:342 161 | msgid "" 162 | "No group found with « Assigned to » right while a group is required. " 163 | "Transfer impossible." 164 | msgstr "" 165 | "Nenhum grupo encontrado com permissão \"Atribuído a\", embora um grupo seja " 166 | "necessário. Transferência impossível." 167 | 168 | #: inc/profile.class.php:45 169 | msgid "Active" 170 | msgstr "Ativado" 171 | 172 | #: inc/profile.class.php:47 173 | msgid "" 174 | "Transfer authorized without assignment of technician or associated group" 175 | msgstr "" 176 | "Transferência autorizada sem a atribuição de um técnico ou grupo ao ticket" 177 | 178 | #: inc/entity.class.php:153 179 | msgid "Keep category after transfer" 180 | msgstr "Manter a categoria após a transferência" 181 | 182 | #: inc/ticket.class.php:448 183 | msgid "" 184 | "Warning, category will be reset if it does not exist in the target entity." 185 | msgstr "" 186 | "Aviso: Caso a categoria do ticket não exista na entidade de destino, a " 187 | "mesma será removida." 188 | 189 | #: inc/ticket.class.php:303 190 | msgid "" 191 | "You don't have right to update tickets. Please contact your administrator." 192 | msgstr "" 193 | "Não tem permissão para atualizar tickets. Por favor contacte o " 194 | "administrador." 195 | 196 | #: inc/ticket.class.php:405 197 | msgid "optional" 198 | msgstr "opcional" 199 | 200 | #: inc/entity.class.php:219 201 | msgid "Default category" 202 | msgstr "Categoria por omissão" 203 | 204 | #: front/ticket.form.php:266 205 | msgid "" 206 | "Category will be set to null but its configured as mandatory in GLPIs " 207 | "template, please contact your administrator." 208 | msgstr "" 209 | "A categoria ficará definida como nula, mas está configurada como " 210 | "obrigatória no modelo do GLPI. Entre em contato com o seu administrador." 211 | -------------------------------------------------------------------------------- /locales/transferticketentity.pot: -------------------------------------------------------------------------------- 1 | # SOME DESCRIPTIVE TITLE. 2 | # Copyright (C) YEAR THE PACKAGE'S COPYRIGHT HOLDER 3 | # This file is distributed under the same license as the PACKAGE package. 4 | # 5 | # Translators: 6 | # 7 | # 8 | # Département de Maine et Loire 9 | msgid "" 10 | msgstr "" 11 | "Project-Id-Version: GLPI Plugin - transferticketentity\n" 12 | "Report-Msgid-Bugs-To: \n" 13 | "POT-Creation-Date: 2022-10-24 09:03+0000\n" 14 | "PO-Revision-Date: 2024-04-08 11:12+0200\n" 15 | "Last-Translator: \n" 16 | "Language-Team: \n" 17 | "Language: \n" 18 | "MIME-Version: 1.0\n" 19 | "Content-Type: text/plain; charset=UTF-8\n" 20 | "Content-Transfer-Encoding: 8bit\n" 21 | "Plural-Forms: nplurals=2; plural=(n != 1);\n" 22 | "X-Generator: Poedit 3.3.2\n" 23 | 24 | #: inc/profile.class.php:74 inc/ticket.class.php:48 25 | msgid "Transfer Ticket Entity" 26 | msgstr "" 27 | 28 | #: inc/profile.class.php:74 29 | msgid "Change rights" 30 | msgstr "" 31 | 32 | #: inc/profile.class.php:77 33 | msgid "Authorized entity transfer" 34 | msgstr "" 35 | 36 | #: inc/profile.class.php:89 37 | msgid "Save" 38 | msgstr "" 39 | 40 | #: inc/profile.php:50 inc/profile.php:63 41 | msgid "Item successfully updated" 42 | msgstr "" 43 | 44 | #: inc/ticket.class.php:210 45 | msgid "Error, please reload the page." 46 | msgstr "" 47 | 48 | #: inc/ticket.class.php:211 49 | msgid "If the problem persists, you can try to empty the cache by doing CTRL + F5." 50 | msgstr "" 51 | 52 | #: inc/ticket.class.php:216 53 | msgid "Select ticket entity to transfer" 54 | msgstr "" 55 | 56 | #: inc/ticket.class.php:218 57 | msgid "Choose your entity" 58 | msgstr "" 59 | 60 | #: inc/ticket.class.php:227 61 | msgid "Select the group to assign" 62 | msgstr "" 63 | 64 | #: inc/ticket.class.php:229 65 | msgid "Choose your group" 66 | msgstr "" 67 | 68 | #: inc/ticket.class.php:250 69 | msgid "Confirm transfer ?" 70 | msgstr "" 71 | 72 | #: inc/ticket.class.php:251 73 | msgid "Once the transfer has been completed, the ticket will remain visible only if you have the required rights." 74 | msgstr "" 75 | 76 | #: inc/ticket.class.php:252 77 | msgid "Cancel" 78 | msgstr "" 79 | 80 | #: inc/ticket.class.php:253 inc/ticket.class.php:244 81 | msgid "Confirm" 82 | msgstr "" 83 | 84 | #: front/ticket.form.php:125 85 | msgid "Please select a valid entity" 86 | msgstr "" 87 | 88 | #: front/ticket.form.php:135 89 | msgid "Please select a valid group" 90 | msgstr "" 91 | 92 | #: front/ticket.form.php:181 93 | msgid "Escalation to" 94 | msgstr "" 95 | 96 | #: front/ticket.form.php:181 97 | msgid "in the group" 98 | msgstr "" 99 | 100 | #: front/ticket.form.php:185 101 | msgid "Successful transfer for ticket n° : " 102 | msgstr "" 103 | 104 | #: front/ticket.form.php:197 105 | msgid "Transfer canceled" 106 | msgstr "" 107 | 108 | #: inc/ticket.class.php:266 109 | msgid "Unauthorized transfer on closed ticket." 110 | msgstr "" 111 | 112 | #: inc/ticket.class.php:436 front/ticket.form.php:357 113 | msgid "Please explain your transfer" 114 | msgstr "" 115 | 116 | #: front/ticket.form.php:266 117 | msgid "You must be assigned to the ticket to be able to transfer it" 118 | msgstr "" 119 | 120 | #: inc/ticket.class.php:239 121 | msgid "No entity available found, transfer impossible." 122 | msgstr "" 123 | 124 | #: inc/ticket.class.php:305 125 | msgid "None" 126 | msgstr "" 127 | 128 | #: inc/entity.class.php:118 129 | msgid "Settings Transfer Ticket Entity" 130 | msgstr "" 131 | 132 | #: inc/entity.class.php:123 133 | msgid "Assigned group required" 134 | msgstr "" 135 | 136 | #: inc/entity.class.php:130 137 | msgid "Justification required" 138 | msgstr "" 139 | 140 | #: inc/entity.class.php:137 141 | msgid "Allow Transfer function" 142 | msgstr "" 143 | 144 | #: inc/ticket.class.php:322 145 | msgid "No previous entity" 146 | msgstr "" 147 | 148 | #: inc/ticket.class.php:342 149 | msgid "No group found with « Assigned to » right while a group is required. Transfer impossible." 150 | msgstr "" 151 | 152 | #: inc/profile.class.php:45 153 | msgid "Active" 154 | msgstr "" 155 | 156 | #: inc/profile.class.php:47 157 | msgid "Transfer authorized without assignment of technician or associated group" 158 | msgstr "" 159 | 160 | #: inc/entity.class.php:153 161 | msgid "Keep category after transfer" 162 | msgstr "" 163 | 164 | #: inc/ticket.class.php:448 165 | msgid "Warning, category will be reset if it does not exist in the target entity." 166 | msgstr "" 167 | 168 | #: inc/ticket.class.php:303 169 | msgid "You don't have right to update tickets. Please contact your administrator." 170 | msgstr "" 171 | 172 | #: inc/ticket.class.php:405 173 | msgid "optional" 174 | msgstr "" 175 | 176 | #: inc/entity.class.php:219 177 | msgid "Default category" 178 | msgstr "" 179 | 180 | #: front/ticket.form.php:266 181 | msgid "Category will be set to null but its configured as mandatory in GLPIs template, please contact your administrator." 182 | msgstr "" 183 | -------------------------------------------------------------------------------- /setup.php: -------------------------------------------------------------------------------- 1 | . 21 | 22 | @category Ticket 23 | @package Transferticketentity 24 | @author Yannick Comba 25 | @copyright 2015-2023 Département de Maine et Loire plugin team 26 | @license AGPL License 3.0 or (at your option) any later version 27 | https://www.gnu.org/licenses/gpl-3.0.html 28 | @link https://github.com/departement-maine-et-loire/ 29 | -------------------------------------------------------------------------- 30 | */ 31 | 32 | define('TRANSFERTICKETENTITY_VERSION', '1.1.3'); 33 | 34 | function plugin_init_transferticketentity() 35 | { 36 | global $PLUGIN_HOOKS; 37 | 38 | // Add a tab for profiles and tickets 39 | Plugin::registerClass('PluginTransferticketentityProfile', ['addtabon' => 'Profile']); 40 | Plugin::registerClass('PluginTransferticketentityTicket', ['addtabon' => 'Ticket']); 41 | Plugin::registerClass('PluginTransferticketentityEntity', ['addtabon' => 'Entity']); 42 | 43 | $PLUGIN_HOOKS['csrf_compliant']['transferticketentity'] = true; 44 | } 45 | 46 | function plugin_version_transferticketentity() 47 | { 48 | return [ 49 | 'name' => 'TransferTicketEntity', 50 | 'version' => TRANSFERTICKETENTITY_VERSION, 51 | 'author' => 'Yannick COMBA', 52 | 'license' => 'GPLv3+', 53 | 'homepage' => 'https://github.com/departement-maine-et-loire/', 54 | 'requirements' => [ 55 | 'glpi' => [ 56 | 'min' => '10.0' 57 | ] 58 | ] 59 | ]; 60 | } 61 | 62 | function plugin_transferticketentity_check_prerequisites() 63 | { 64 | $version = preg_replace('/^((\d+\.?)+).*$/', '$1', GLPI_VERSION); 65 | 66 | if (version_compare($version, '10.0', '<')) { 67 | echo "This plugin requires GLPI >= 10.0"; 68 | return false; 69 | } 70 | 71 | return true; 72 | } 73 | 74 | function plugin_transferticketentity_check_config($verbose = false) 75 | { 76 | if (true) { 77 | return true; 78 | } 79 | 80 | if ($verbose) { 81 | echo "Installed, but not configured"; 82 | } 83 | 84 | return false; 85 | } 86 | 87 | function plugin_transferticketentity_options() 88 | { 89 | return [ 90 | Plugin::OPTION_AUTOINSTALL_DISABLED => true, 91 | ]; 92 | } -------------------------------------------------------------------------------- /transferticketentity.xml: -------------------------------------------------------------------------------- 1 | 2 | Transfer Ticket Entity 3 | transferticketentity 4 | stable 5 | https://raw.githubusercontent.com/departement-maine-et-loire/transferticketentity/master/img/logo.png 6 | 7 | 8 | Ce plugin permet aux profils autorisés d'envoyer les tickets à une entité où ils n'ont aucun droit d'accès. 9 | This plugin allows authorized profiles to send tickets to an entity where they have no access rights. 10 | 11 | 12 | Ce plugin permet, pour les profils autorisés, de transférer des tickets d'une entité à une autre sur laquelle ils n'ont pas les accès. Il s'adresse aux organisations qui ont configurés, dans GLPI, leurs périmètres d'activités par entité (DRH, Comptabilité, SI, ...). L'intérêt étant de pouvoir transférer un ticket entre techniciens "GLPI" d'entités différentes et de continuer à assurer la confidentialité des données entre entités. 13 | This plugin enables authorized profiles to transfer tickets from one entity to another to which they do not have access. It is designed for organizations that have configured their GLPI activity perimeters by entity (HR, Accounting, IS, etc.). The aim is to be able to transfer a ticket between "GLPI" technicians from different entities, and to continue to ensure the confidentiality of data between entities. 14 | 15 | 16 | https://github.com/departement-maine-et-loire/transferticketentity 17 | https://github.com/departement-maine-et-loire/transferticketentity/releases 18 | https://github.com/departement-maine-et-loire/transferticketentity/issues 19 | https://raw.githubusercontent.com/departement-maine-et-loire/transferticketentity/master/README.md 20 | 21 | Département de Maine-et-Loire 22 | Yannick COMBA 23 | 24 | 25 | 26 | 1.1.3 27 | ~10.0.0 28 | 29 | 30 | 31 | fr_FR 32 | en_GB 33 | es_VE 34 | pt_BR 35 | 36 | 37 | 38 | 39 | Ticket 40 | 41 | 42 | Ticket 43 | 44 | 45 | 46 | https://raw.githubusercontent.com/departement-maine-et-loire/transferticketentity/master/img/gifs/TransferTicketEntity_EN.gif 47 | https://raw.githubusercontent.com/departement-maine-et-loire/transferticketentity/master/img/gifs/TransferTicketEntity_FR.gif 48 | 49 | 50 | -------------------------------------------------------------------------------- /transifex.yaml: -------------------------------------------------------------------------------- 1 | git: 2 | filters: 3 | - filter_type: file 4 | file_format: PO 5 | source_file: locales/transferticketentity.pot 6 | source_language: en 7 | translation_files_expression: 'locales/.po' --------------------------------------------------------------------------------