├── CONTRIBUTING.md ├── CODE_OF_CONDUCT.md ├── README.md └── LICENSE /CONTRIBUTING.md: -------------------------------------------------------------------------------- 1 | # Contribution Guidelines 2 | 3 | Please note that this project is released with a [Contributor Code of Conduct](CODE_OF_CONDUCT.md). 4 | By participating in this project you agree to abide by its terms. 5 | 6 | ## Adding to this list 7 | 8 | Please ensure your pull request adheres to the following guidelines: 9 | 10 | - Make an individual pull request for each suggestion. 11 | - Link additions should be added to the bottom of the relevant category. 12 | - Include a short description in complete sentences. 13 | - Check your spelling and grammar. 14 | - The pull request and commit should have a useful title. 15 | 16 | Thank you for your suggestions! 17 | -------------------------------------------------------------------------------- /CODE_OF_CONDUCT.md: -------------------------------------------------------------------------------- 1 | # Contributor Covenant Code of Conduct 2 | 3 | ## Our Pledge 4 | 5 | In the interest of fostering an open and welcoming environment, we as 6 | contributors and maintainers pledge to making participation in our project and 7 | our community a harassment-free experience for everyone, regardless of age, body 8 | size, disability, ethnicity, gender identity and expression, level of experience, 9 | nationality, personal appearance, race, religion, or sexual identity and 10 | orientation. 11 | 12 | ## Our Standards 13 | 14 | Examples of behavior that contributes to creating a positive environment 15 | include: 16 | 17 | * Using welcoming and inclusive language 18 | * Being respectful of differing viewpoints and experiences 19 | * Gracefully accepting constructive criticism 20 | * Focusing on what is best for the community 21 | * Showing empathy towards other community members 22 | 23 | Examples of unacceptable behavior by participants include: 24 | 25 | * The use of sexualized language or imagery and unwelcome sexual attention or 26 | advances 27 | * Trolling, insulting/derogatory comments, and personal or political attacks 28 | * Public or private harassment 29 | * Publishing others' private information, such as a physical or electronic 30 | address, without explicit permission 31 | * Other conduct which could reasonably be considered inappropriate in a 32 | professional setting 33 | 34 | ## Our Responsibilities 35 | 36 | Project maintainers are responsible for clarifying the standards of acceptable 37 | behavior and are expected to take appropriate and fair corrective action in 38 | response to any instances of unacceptable behavior. 39 | 40 | Project maintainers have the right and responsibility to remove, edit, or 41 | reject comments, commits, code, wiki edits, issues, and other contributions 42 | that are not aligned to this Code of Conduct, or to ban temporarily or 43 | permanently any contributor for other behaviors that they deem inappropriate, 44 | threatening, offensive, or harmful. 45 | 46 | ## Scope 47 | 48 | This Code of Conduct applies both within project spaces and in public spaces 49 | when an individual is representing the project or its community. Examples of 50 | representing a project or community include using an official project e-mail 51 | address, posting via an official social media account, or acting as an appointed 52 | representative at an online or offline event. Representation of a project may be 53 | further defined and clarified by project maintainers. 54 | 55 | ## Enforcement 56 | 57 | Instances of abusive, harassing, or otherwise unacceptable behavior may be 58 | reported by contacting the project team at hi@kimberlymunoz.com. All 59 | complaints will be reviewed and investigated and will result in a response that 60 | is deemed necessary and appropriate to the circumstances. The project team is 61 | obligated to maintain confidentiality with regard to the reporter of an incident. 62 | Further details of specific enforcement policies may be posted separately. 63 | 64 | Project maintainers who do not follow or enforce the Code of Conduct in good 65 | faith may face temporary or permanent repercussions as determined by other 66 | members of the project's leadership. 67 | 68 | ## Attribution 69 | 70 | This Code of Conduct is adapted from the [Contributor Covenant][homepage], version 1.4, 71 | available at [http://contributor-covenant.org/version/1/4][version] 72 | 73 | [homepage]: http://contributor-covenant.org 74 | [version]: http://contributor-covenant.org/version/1/4/ 75 | -------------------------------------------------------------------------------- /README.md: -------------------------------------------------------------------------------- 1 | # Empathy in Engineering [![Awesome](https://cdn.rawgit.com/sindresorhus/awesome/d7305f38d29fed78fa85652e3a63e154dd8e8829/media/badge.svg)](https://github.com/sindresorhus/awesome) 2 | 3 | > A curated list of resources for building and promoting more compassionate engineering cultures 4 | 5 | ## Contents 6 | 7 | - [Words](#words) 8 | - [Empathy for your users](#empathy-for-your-users) 9 | - [Empathy for your peers](#empathy-for-your-peers) 10 | - [Empathy in hiring](#empathy-in-hiring) 11 | - [JavaScript](#javascript) 12 | - [Simulations](#simulations) 13 | - [Bookmarklets](#bookmarklets) 14 | 15 | 16 | ## Words 17 | 18 | Articles (📰), books (📚) and videos (📹) on how to build a more empathic culture at work and the benefits. 19 | 20 | 21 | ### Empathy for your users 22 | 23 | - [Too sensitive: About microaggressions in UX](https://medium.com/@sara_ann_marie/too-sensitive-9752a86a8382) 📰 - Sara Ann Marie on Medium discusses how small breaks in UX alienate users. 24 | - [The Fantasy and Abuse of the Manipulable User](https://modelviewculture.com/pieces/the-fantasy-and-abuse-of-the-manipulable-user) 📰 - Betsy Haibel in Model View Culture discusses how UX “greypatterns” and “darkpatterns” are prevalent in the web. 25 | - [Empathy: The key to a successful software project](https://www.oreilly.com/ideas/empathy-the-key-to-a-successful-software-project) 📰 - Gregory Brown at O'Reilly discusses how to identify the most important stakeholders and ask questions to build the best product for them. 26 | - [On Facebook's "Compassion Team"](http://www.nytimes.com/2016/03/13/fashion/facebook-breakup-compassion-team.html?_r=0) 📰 - The New York Times looks at Facebook's "Compassion Team" tasked with making Facebook more humane. 27 | - [Designing for Disaster](https://vimeo.com/148927676) 📹 - Eric Meyer at An Event Apart tells us the most difficult day of his life and how important it is to design for people who may be having the worst days of their lives too. 28 | - [Design for Real Life](https://abookapart.com/products/design-for-real-life) 📚 - This book by Eric Meyer & Sara Wachter-Boettcher highlights design techniques that identify stress cases and design with compassion. 29 | 30 | 31 | ### Empathy for your peers 32 | 33 | - [We Invite Everyone at Etsy to Do an Engineering Rotation: Here’s why](https://codeascraft.com/2014/12/22/engineering-rotation/) 📰 - At Etsy's Code as Craft blog, they discuss why they make their designers and product managers do an engineering rotation. 34 | - [On Empathy & Pull Requests at Slack](https://slack.engineering/on-empathy-pull-requests-979e4257d158) 📰 | [Followup](https://slack.engineering/how-about-code-reviews-2695fb10d034) 📰 - The Slack Engineering blog goes into how good pull requests are an act of empathy of our teammates. 35 | - [Blameless PostMortems and a Just Culture](https://codeascraft.com/2012/05/22/blameless-postmortems/) 📰 - Etsy's Code as Craft blog discusses how they look at mistakes with a perspective of learning through blameless post-mortems. 36 | - [What Google Learned From Its Quest to Build the Perfect Team](http://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html) 📰 - The New York Times synthesizes how Google's data-driven culture discovered that norms centering communication and empathy made better teams. 37 | - [Difficult Conversations: How to Discuss What Matters Most](http://smile.amazon.com/gp/product/B004CR6ALA/) 📚 - Douglas Stone, Bruce Patton, & Sheila Heen of the Harvard Negotiation Project write about how to handle difficult conversations through a series of techniques that consider the "Third Story." 38 | - [Engineering Empathy: Fostering an Inclusive Culture at our Code School](http://www.alterconf.com/talks/engineering-empathy-fostering-inclusive-culture-our-code-school) 📹 - Lateesha Thomas discusses why empathy is part of the curriculum at DevBootcamp at Alterconf SF 2016. 39 | - [Empathy Explainer](https://www.youtube.com/watch?v=1Evwgu369Jw) 📹 - A quick animation of Brené Brown talk on what empathy is and how it differs from sympathy. 40 | 41 | ### Empathy in Hiring 42 | 43 | - [A Guide to Empathetic Hiring Process](https://medium.com/@fox/a-guide-to-empathetic-hiring-processes-c11c7ce0cd49) 📰 - @Fox on Medium discuss a few simple things employers can do to be kind to job applicants. 44 | 45 | 46 | ## JavaScript 47 | 48 | Sometimes you need code samples to implement strategies above. 49 | 50 | ### Simulations 51 | - [JS Simulation of Dyslexia](http://geon.github.io/programming/2016/03/03/dsxyliea) - This is a simulation of what it is like to read a block of text with dyslexia. 52 | 53 | ### Bookmarklets 54 | - [JS Bookmarklet Simulating Colorblindness](https://github.com/Altreus/colourblind) - This is a JS bookmarklet that takes any page and simulates what is like to navigate with colorblindness. 55 | - [NoCoffee: JS Bookmarklet Simulating Low Vision Scenarios](https://accessgarage.wordpress.com/2013/02/09/458/) - This is a JS bookmarklet that takes any page and simulates in low vision scenarios. 56 | -------------------------------------------------------------------------------- /LICENSE: -------------------------------------------------------------------------------- 1 | CC0 1.0 Universal 2 | 3 | Statement of Purpose 4 | 5 | The laws of most jurisdictions throughout the world automatically confer 6 | exclusive Copyright and Related Rights (defined below) upon the creator and 7 | subsequent owner(s) (each and all, an "owner") of an original work of 8 | authorship and/or a database (each, a "Work"). 9 | 10 | Certain owners wish to permanently relinquish those rights to a Work for the 11 | purpose of contributing to a commons of creative, cultural and scientific 12 | works ("Commons") that the public can reliably and without fear of later 13 | claims of infringement build upon, modify, incorporate in other works, reuse 14 | and redistribute as freely as possible in any form whatsoever and for any 15 | purposes, including without limitation commercial purposes. These owners may 16 | contribute to the Commons to promote the ideal of a free culture and the 17 | further production of creative, cultural and scientific works, or to gain 18 | reputation or greater distribution for their Work in part through the use and 19 | efforts of others. 20 | 21 | For these and/or other purposes and motivations, and without any expectation 22 | of additional consideration or compensation, the person associating CC0 with a 23 | Work (the "Affirmer"), to the extent that he or she is an owner of Copyright 24 | and Related Rights in the Work, voluntarily elects to apply CC0 to the Work 25 | and publicly distribute the Work under its terms, with knowledge of his or her 26 | Copyright and Related Rights in the Work and the meaning and intended legal 27 | effect of CC0 on those rights. 28 | 29 | 1. Copyright and Related Rights. A Work made available under CC0 may be 30 | protected by copyright and related or neighboring rights ("Copyright and 31 | Related Rights"). Copyright and Related Rights include, but are not limited 32 | to, the following: 33 | 34 | i. the right to reproduce, adapt, distribute, perform, display, communicate, 35 | and translate a Work; 36 | 37 | ii. moral rights retained by the original author(s) and/or performer(s); 38 | 39 | iii. publicity and privacy rights pertaining to a person's image or likeness 40 | depicted in a Work; 41 | 42 | iv. rights protecting against unfair competition in regards to a Work, 43 | subject to the limitations in paragraph 4(a), below; 44 | 45 | v. rights protecting the extraction, dissemination, use and reuse of data in 46 | a Work; 47 | 48 | vi. database rights (such as those arising under Directive 96/9/EC of the 49 | European Parliament and of the Council of 11 March 1996 on the legal 50 | protection of databases, and under any national implementation thereof, 51 | including any amended or successor version of such directive); and 52 | 53 | vii. other similar, equivalent or corresponding rights throughout the world 54 | based on applicable law or treaty, and any national implementations thereof. 55 | 56 | 2. Waiver. To the greatest extent permitted by, but not in contravention of, 57 | applicable law, Affirmer hereby overtly, fully, permanently, irrevocably and 58 | unconditionally waives, abandons, and surrenders all of Affirmer's Copyright 59 | and Related Rights and associated claims and causes of action, whether now 60 | known or unknown (including existing as well as future claims and causes of 61 | action), in the Work (i) in all territories worldwide, (ii) for the maximum 62 | duration provided by applicable law or treaty (including future time 63 | extensions), (iii) in any current or future medium and for any number of 64 | copies, and (iv) for any purpose whatsoever, including without limitation 65 | commercial, advertising or promotional purposes (the "Waiver"). Affirmer makes 66 | the Waiver for the benefit of each member of the public at large and to the 67 | detriment of Affirmer's heirs and successors, fully intending that such Waiver 68 | shall not be subject to revocation, rescission, cancellation, termination, or 69 | any other legal or equitable action to disrupt the quiet enjoyment of the Work 70 | by the public as contemplated by Affirmer's express Statement of Purpose. 71 | 72 | 3. Public License Fallback. Should any part of the Waiver for any reason be 73 | judged legally invalid or ineffective under applicable law, then the Waiver 74 | shall be preserved to the maximum extent permitted taking into account 75 | Affirmer's express Statement of Purpose. In addition, to the extent the Waiver 76 | is so judged Affirmer hereby grants to each affected person a royalty-free, 77 | non transferable, non sublicensable, non exclusive, irrevocable and 78 | unconditional license to exercise Affirmer's Copyright and Related Rights in 79 | the Work (i) in all territories worldwide, (ii) for the maximum duration 80 | provided by applicable law or treaty (including future time extensions), (iii) 81 | in any current or future medium and for any number of copies, and (iv) for any 82 | purpose whatsoever, including without limitation commercial, advertising or 83 | promotional purposes (the "License"). The License shall be deemed effective as 84 | of the date CC0 was applied by Affirmer to the Work. Should any part of the 85 | License for any reason be judged legally invalid or ineffective under 86 | applicable law, such partial invalidity or ineffectiveness shall not 87 | invalidate the remainder of the License, and in such case Affirmer hereby 88 | affirms that he or she will not (i) exercise any of his or her remaining 89 | Copyright and Related Rights in the Work or (ii) assert any associated claims 90 | and causes of action with respect to the Work, in either case contrary to 91 | Affirmer's express Statement of Purpose. 92 | 93 | 4. Limitations and Disclaimers. 94 | 95 | a. No trademark or patent rights held by Affirmer are waived, abandoned, 96 | surrendered, licensed or otherwise affected by this document. 97 | 98 | b. Affirmer offers the Work as-is and makes no representations or warranties 99 | of any kind concerning the Work, express, implied, statutory or otherwise, 100 | including without limitation warranties of title, merchantability, fitness 101 | for a particular purpose, non infringement, or the absence of latent or 102 | other defects, accuracy, or the present or absence of errors, whether or not 103 | discoverable, all to the greatest extent permissible under applicable law. 104 | 105 | c. Affirmer disclaims responsibility for clearing rights of other persons 106 | that may apply to the Work or any use thereof, including without limitation 107 | any person's Copyright and Related Rights in the Work. Further, Affirmer 108 | disclaims responsibility for obtaining any necessary consents, permissions 109 | or other rights required for any use of the Work. 110 | 111 | d. Affirmer understands and acknowledges that Creative Commons is not a 112 | party to this document and has no duty or obligation with respect to this 113 | CC0 or use of the Work. 114 | 115 | For more information, please see 116 | 117 | --------------------------------------------------------------------------------