├── 3PIPPBI-v1.0.zip ├── CQD-BuildingData.xlsx ├── CQD-EndpointData.xlsx ├── LICENSE ├── Legacy ├── CQD-Template-Rolling-Reports.zip └── QER-CQDv3-Templates-v4.3.zip ├── Previous Versions ├── QERPBI-4.5.zip ├── QERPBI-v4.6.zip └── QERPBI-v4.7.zip ├── QERPBI-v4.8.zip └── README.md /3PIPPBI-v1.0.zip: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/3PIPPBI-v1.0.zip -------------------------------------------------------------------------------- /CQD-BuildingData.xlsx: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/CQD-BuildingData.xlsx -------------------------------------------------------------------------------- /CQD-EndpointData.xlsx: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/CQD-EndpointData.xlsx -------------------------------------------------------------------------------- /LICENSE: -------------------------------------------------------------------------------- 1 | MIT License 2 | 3 | Copyright (c) 2022 Matthew Wade 4 | 5 | Permission is hereby granted, free of charge, to any person obtaining a copy 6 | of this software and associated documentation files (the "Software"), to deal 7 | in the Software without restriction, including without limitation the rights 8 | to use, copy, modify, merge, publish, distribute, sublicense, and/or sell 9 | copies of the Software, and to permit persons to whom the Software is 10 | furnished to do so, subject to the following conditions: 11 | 12 | The above copyright notice and this permission notice shall be included in all 13 | copies or substantial portions of the Software. 14 | 15 | THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR 16 | IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, 17 | FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE 18 | AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER 19 | LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, 20 | OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE 21 | SOFTWARE. 22 | -------------------------------------------------------------------------------- /Legacy/CQD-Template-Rolling-Reports.zip: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/Legacy/CQD-Template-Rolling-Reports.zip -------------------------------------------------------------------------------- /Legacy/QER-CQDv3-Templates-v4.3.zip: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/Legacy/QER-CQDv3-Templates-v4.3.zip -------------------------------------------------------------------------------- /Previous Versions/QERPBI-4.5.zip: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/Previous Versions/QERPBI-4.5.zip -------------------------------------------------------------------------------- /Previous Versions/QERPBI-v4.6.zip: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/Previous Versions/QERPBI-v4.6.zip -------------------------------------------------------------------------------- /Previous Versions/QERPBI-v4.7.zip: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/Previous Versions/QERPBI-v4.7.zip -------------------------------------------------------------------------------- /QERPBI-v4.8.zip: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/MattWade-MS/QER/582490b333440e29e10c4e5b15e0533ec68be998/QERPBI-v4.8.zip -------------------------------------------------------------------------------- /README.md: -------------------------------------------------------------------------------- 1 | # QER 2 | ## Welcome to the Microsoft Teams Quality of Experience Report (QER) for Power BI. 3 | 4 | This template was created with two primary goals in mind: 5 | 1. Empower organizations to proactively identify issues that are impacting the Microsoft Teams meeting and calling expierence. 6 | 2. Enable organizations to respond quickly to escalating issues and help answer the question, "What happened during the meeting?" 7 | 8 | The QER also hosted on [MS Downloads](https://aka.ms/qerpbi) and can be downloaded along with all the MS Power BI templates listed [here](https://docs.microsoft.com/microsoftteams/cqd-power-bi-connector). 9 | 10 | ### GitHub Contents 11 | 1. **QERPBI.zip** - The QER Power BI teamplate. Includes relase notes and installation instructions (.docx), Microsoft Call Quality Connector (.pqx), and the template (.pbit) 12 | 3. **CQD-BuildingData.xlsx** - A template to help organizations create a [CQD Building Data file](https://docs.microsoft.com/microsoftteams/cqd-upload-tenant-building-data). 13 | 4. **CQD-EndpointData.xlsx** - A template to help organizations create a [CQD Endpoint Data file](https://docs.microsoft.com/microsoftteams/cqd-upload-tenant-building-data#endpoint-data-file). 14 | 5. **CQD-Teamplate-Rolling-Reports.zip** - A collection of templates for the CQD web UI. (legacy) 15 | 6. **QER-CQDv3-Templates.zip** - A collection of QER templates for the CQD web UI. (legacy, commercial tenants only) 16 | 17 | ### Requirements 18 | 1. Power BI Desktop - Download through [Windows Store](https://aka.ms/pbidesktopstore) or [Microsoft Downloads](https://aka.ms/pbiSingleInstaller). 19 | 2. Microsoft Power BI Connector for CQD - Included with template download (.pqx) 20 | 21 | ### Reference Material 22 | * [Using Power BI to analyze CQD data](https://docs.microsoft.com/microsoftteams/cqd-power-bi-query-templates) 23 | * [Microsoft Power BI Connector for CQD](https://docs.microsoft.com/microsoftteams/cqd-power-bi-connector) 24 | 25 | ### This template provides the following reports 26 | 27 | * Search – enables searching by Meeting URL, Conference ID, Subnet, or UPN. 28 | * Meeting Health Details / Call Health Details – detailed metrics for a single meeting or P2P call. 29 | * User Health Details – detailed metrics for a single user. 30 | * Media Usage – general meeting and calling usage. 31 | * Media Health – high level overview of Key Health Indicators (KHI) for overall tenant meeting and calling health. 32 | * Media Setup – analyze media setup failures. 33 | * Media Reliablity – analyze media reliability issues. 34 | * Audio/Video/Sharing Health – review mid-level KHIs for audio, video, or sharing health. 35 | * Audio/Video/Sharing Health Details – review detailed metrics on audio, video, or sharing health. 36 | * VPN – review the impact of VPN on meeting health. (Estimated or Mapped VPN) 37 | * Top 10 Reports – identify areas of impact in your tenant health. 38 | * Dailies – review daily report of KHIs. 39 | * User Feedback – review user survey feedback, also known as Rate My Call. 40 | * Transport – identify networks that are blocking UDP. 41 | * Devices – review the impact of audio devices. 42 | * Clients - review client focused metrics. 43 | * Building Data – review the building data file in CQD. 44 | * PSTN Health and User Details – two reports that provide a high level summary as well as individual user health for PSTN based calls. 45 | * Network Metric Reports – three reports that display raw network metric details for jitter, packet loss, and latency in daily, weekly, and scatter plot views. 46 | 47 | **NOTE:** This template is provided as-is and is not an officially supported product of Microsoft. 48 | --------------------------------------------------------------------------------