5 |
7 |
42 |
44 |
45 |
46 |
47 |
48 |
--------------------------------------------------------------------------------
/general-messages/credit-card-expiring-soon.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 | This is a notice to inform you that your {$client_cc_type} credit card ending
16 | with {$client_cc_number} will be expiring next month on {$client_cc_expiry}.
17 | Please login to update your credit card information as soon as possible and prevent any
18 | interuptions in service.
19 |
20 | If you have any questions regarding your account, please open a support ticket from the
21 | client area.
22 | |
23 | |
25 |
26 |
27 | | |
28 | |
30 |
31 |
32 |
33 | |
34 |
35 |
36 |
37 |
39 |
40 |
41 |
43 |
45 |
46 |
47 |
49 |
50 | - Email User Name: {$client_email}
51 | - Password: {$client_password}
52 | - Portal Link: {$whmcs_link}
53 |
54 | |
55 |
56 |
57 |
58 | |
59 |
60 |
61 |
--------------------------------------------------------------------------------
/general-messages/automated-password-reset.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | As you requested, your password for our client portal has now been reset.
18 |
19 |
20 | Your new login details are below. You may change your password to something more memorable,
21 | after logging in go to My Details > Change Password.
22 | |
23 |
25 |
26 | |
27 |
28 |
29 | |
30 |
31 | |
32 |
34 |
35 | |
36 |
37 |
38 |
39 | |
40 |
41 |
42 |
43 |
45 |
46 |
47 |
49 |
51 |
52 |
53 |
55 |
56 | - Email User Name: {$client_email}
57 | - Password: {$client_password}
58 | - Portal Link: {$whmcs_link}
59 |
60 | |
61 |
62 |
63 |
64 | |
65 |
66 |
67 |
--------------------------------------------------------------------------------
/general-messages/unsubscribe-notification.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | You requested that you be removed from all of our marketing messages..
18 |
19 |
20 | We have now removed your email address from our mailing list. If this was a mistake or you
21 | change your mind, you can re-subscribe at any time from the My Details section of our client
22 | area. {$whmcs_url}/clientarea.php?action=details
23 | |
24 |
26 |
27 | |
28 |
29 |
30 | |
31 | {$ticket_message}
32 | |
33 |
35 |
36 | |
37 |
38 |
39 |
40 | |
41 |
42 |
43 |
44 |
46 |
47 |
48 |
50 |
52 |
53 |
54 | |
56 |
57 | Notice sent: {$date} at {$time}
58 |
59 | |
60 |
61 |
62 |
63 | |
64 |
65 |
66 |
67 |
--------------------------------------------------------------------------------
/invoice-messages/invoice-payment-confirmation.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_name}
14 |
15 |
17 | This is a payment receipt for Invoice {$invoice_num} generated on {$invoice_date_created}.
18 |
19 | |
20 | |
21 |
22 |
23 |
25 | {foreach key=num item=invoiceitem from=$invoice_items} {$invoiceitem.type}
26 |
27 | - {$invoiceitem.description}
28 | - Amount: {$invoiceitem.amount}
29 |
30 | {/foreach} Sub-total: {$invoice_subtotal}
31 |
32 | |
33 | |
34 |
35 |
36 |
37 | |
38 |
39 |
40 |
41 |
43 |
44 |
45 |
47 |
49 |
50 |
51 |
53 |
54 | - Invoice Sub-total: {$invoice_subtotal}
55 | - Invoice Credits: {$invoice_credit}
56 | - Invoice Tax: {$invoice_tax} - FL {$invoice_tax_rate}
57 | - This Invoice Total: {$invoice_total}
58 |
59 |
60 | - Previous Paid Amount: {$invoice_last_payment_amount}
61 | - Billing Name: {$client_name}
62 | - Address: {$client_address1}, {$client_city}
63 | , {$client_state} {$client_postcode} {$client_country}
64 | - Method: {$invoice_payment_method} - {$client_cc_type} - CC: {$client_cc_number}
65 | EXP: {$client_cc_expiry}
66 | - Transaction #: {$invoice_last_payment_transid}
67 | - Total Paid This Invoice: {$invoice_amount_paid}
68 | - Remaining Balance All Outstanding: {$invoice_total_balance_due}
69 | - Invoice Status: {$invoice_status}
70 |
71 | |
72 | |
73 |
74 |
75 |
76 | |
77 |
78 |
79 |
--------------------------------------------------------------------------------
/support-messages/client-only-bounce-message.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Attention Email Sender:
14 |
15 |
16 |
18 | The email you used is not associated with our
19 |
22 |
23 | client Portal
24 |
25 | .
26 |
27 | |
28 |
30 |
31 | |
32 |
33 |
34 |
35 | |
36 |
37 |
38 |
39 |
41 |
42 |
43 |
45 |
47 |
48 |
49 | |
51 |
52 |
53 | Date Sent: {$date} - {$time}
54 |
55 |
56 |
57 | Your email to our support system could not be accepted because it was not recognized
58 | as coming from an email address belonging to one of our customers. If you need
59 | assistance, please email from the address you registered with us that you use to
60 | login to our client area. You can also email us and add additional account contacts
61 | information or message us on social media.
62 |
63 | |
64 |
66 |
67 | |
68 |
69 |
70 |
71 | |
72 |
73 |
74 |
--------------------------------------------------------------------------------
/domain-messages/domain-transfer-failed.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | {$domain_name} Failed To Transfer.
18 |
19 |
20 | Recently you placed a domain transfer order with us but unfortunately it has failed. The
21 | reason for the failure if available is shown below so once this has been resolved, please
22 | contact us to re-attempt the transfer.
23 | |
24 |
26 |
27 | |
28 |
29 |
30 |
31 |
32 | - Domain: {$domain_name}
33 | - Failure Reason: {$domain_transfer_failure_reason}
34 |
35 | |
36 |
38 |
39 | |
40 |
41 |
42 |
43 | |
44 |
45 |
46 |
47 |
49 |
50 |
51 |
53 |
55 |
56 |
57 | |
59 |
60 | Please contact our hosting support simply by replying to this email. Please do not inline
61 | quote the body of the message. We already have a copy.
62 | |
63 |
64 |
65 |
66 | |
67 |
68 |
69 |
--------------------------------------------------------------------------------
/domain-messages/expired-domain-notice.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | {$domain_name} expired {$domain_days_after_expiry} days ago.
18 |
19 |
20 | To ensure that the domain isn't registered by someone else, you should renew it now. To
21 | renew the domain, please visit the following page and follow the steps shown: {$whmcs_url}
22 | /cart.php?gid=renewals
23 | |
24 |
26 |
27 | |
28 |
29 |
30 | |
31 | {if $expiring_domains}{foreach from=$expiring_domains item=domain}{$domain.name} - {$domain.nextduedate} ({$domain.days} Days)
33 | {/foreach}{else}{$domain_name} - {$domain_next_due_date} ({$domain_days_until_nextdue} Days){/if}
34 | |
35 |
37 |
38 | |
39 |
40 |
41 |
42 | |
43 |
44 |
45 |
46 |
48 |
49 |
50 |
52 |
54 |
55 |
56 | |
58 | Due to the domain expiring, the domain will not be accessible so any web site or email
59 | services associated with it will stop working. You may be able to renew it for up to 30 days
60 | after the renewal date.
61 | |
62 |
63 |
64 |
65 | |
66 |
67 |
68 |
69 |
--------------------------------------------------------------------------------
/support-messages/support-ticket-reply.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 | {$ticket_subject}
13 |
14 |
16 | We have replied to your issue.
17 |
18 |
19 | You can view your ticket online at this web address: {$ticket_link}
20 |
21 | |
22 |
24 |
25 | |
26 |
27 |
28 | |
29 | {$ticket_message}
30 | |
31 |
33 |
34 | |
35 |
36 |
37 |
38 | |
39 |
40 |
41 |
42 |
44 |
45 |
46 |
48 |
50 |
51 |
52 |
54 |
55 | - Department: {$ticket_department}
56 | - Ticket ID: {$ticket_id}
57 | - Date Opened: {$ticket_date_opened}
58 | - Priority: {$ticket_priority}
59 | - Status: {$ticket_status}
60 | - Email Sent: {$date} - {$time}
61 |
62 | |
63 |
64 |
65 |
66 | |
67 |
68 |
69 |
70 |
77 |
--------------------------------------------------------------------------------
/support-messages/support-ticket-auto-close.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Issue Auto Closure Notice
14 |
15 |
16 |
18 | This is a notification to let you know that we are changing the status of your ticket
19 | #{$ticket_id} to closed as we have not received a response from you in
20 | over {$ticket_auto_close_time} hours
21 |
22 | |
23 |
25 |
26 | |
27 |
28 |
29 | |
30 |
31 | If you have any further questions then please just reply to re-open the ticket.
32 |
33 | |
34 |
36 |
37 | |
38 |
39 |
40 |
41 | |
42 |
43 |
44 |
45 |
47 |
48 |
49 |
51 |
53 |
54 |
55 |
57 |
58 | - Department: {$ticket_department}
59 | - Date Opened: {$ticket_date_opened}
60 | - Date Sent: {$date} - {$time}
61 | - View Online: {$ticket_link}
62 |
63 | |
64 |
66 |
67 | |
68 |
69 |
70 |
71 | |
72 |
73 |
74 |
75 |
--------------------------------------------------------------------------------
/product-service/service-suspension-notice.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Hi, {$client_name}
14 |
15 |
16 |
18 | This is a notification that your service has now been suspended. The details of this
19 | suspension are below:
20 |
21 | |
22 |
24 |
25 | |
26 |
27 |
28 |
29 | |
30 |
31 |
32 |
33 |
35 |
36 |
37 |
39 |
41 |
42 |
43 |
45 |
46 | - Product/Service: {$service_product_name}
47 | {if $service_domain}
48 | -
49 | Domain:
50 | {$service_domain}
{/if}
51 | - Amount: {$service_recurring_amount}
52 | - Due Date: {$service_next_due_date}
53 | - Suspension Reason: {$service_suspension_reason}
54 | - Notice Sent On: {$date} - {$time}
55 |
56 |
57 | Please contact us as soon as possible to get your service reactivated. If you do not intend
58 | to renew and wish to obtain a full backup of your service, reply to email requesting a 48
59 | hour unsuspend to use cpanel and download a backup of your account.
60 |
61 | |
62 |
64 |
65 | |
66 |
67 |
68 |
69 | |
70 |
71 |
72 |
73 |
80 |
--------------------------------------------------------------------------------
/product-service/service-unsuspenstion-notice.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Hi, {$client_name}
14 |
15 |
16 |
18 | This is a notification that your service has now been unsuspended. All services should now
19 | be available to you. Send a reply if you feel this was in error and our billing department
20 | will review, immediately.
21 |
22 | |
23 |
25 |
26 | |
27 |
28 |
29 |
30 | |
31 |
32 |
33 |
34 |
36 |
37 |
38 |
40 |
42 |
43 |
44 |
46 |
47 | - Product/Service: {$service_product_name}
48 | {if $service_domain}
49 | -
50 | Domain:
51 | {$service_domain}
{/if}
52 | - Amount: {$service_recurring_amount}
53 | - Due Date: {$service_next_due_date}
54 | - Suspension Reason: {$service_suspension_reason}
55 | - Notice Sent On: {$date} - {$time}
56 |
57 |
58 | Please contact us as soon as possible to get your service reactivated. If you do not intend
59 | to renew and wish to obtain a full backup of your service, reply to email requesting a 48
60 | hour unsuspend to use cpanel and download a backup of your account.
61 |
62 | |
63 |
65 |
66 | |
67 |
68 |
69 |
70 | |
71 |
72 |
73 |
74 |
81 |
--------------------------------------------------------------------------------
/support-messages/support-ticket-opened-admin.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Hi, {$client_name}
14 |
16 | We have opened an issue for you.
17 |
18 | |
19 |
21 |
22 | |
23 |
24 |
25 | |
26 |
27 | {$ticket_message}
28 |
29 | |
30 |
32 |
33 | |
34 |
35 |
36 |
37 | |
38 |
39 |
40 |
41 |
42 |
43 |
44 |
46 |
47 |
48 |
49 |
51 |
52 | - Department: {$ticket_department}
53 | - Ticket ID: {$ticket_id}
54 | - Date Opened: {$ticket_date_opened}
55 | - Subject: {$ticket_subject}
56 | - Priority: {$ticket_priority}
57 | - Status: {$ticket_status}
58 |
59 |
60 | This email is tracked in a support ticket system. If you need to discuss
61 | another topic, change the subject of your email before sending it.
62 |
63 |
64 | You can view your ticket online at this web address: {$ticket_link}
65 | |
66 |
68 | |
69 |
70 |
71 |
72 | |
73 |
74 |
75 |
76 |
82 |
--------------------------------------------------------------------------------
/LICENSE:
--------------------------------------------------------------------------------
1 | CC0 1.0 Universal
2 |
3 | Statement of Purpose
4 |
5 | The laws of most jurisdictions throughout the world automatically confer
6 | exclusive Copyright and Related Rights (defined below) upon the creator and
7 | subsequent owner(s) (each and all, an "owner") of an original work of
8 | authorship and/or a database (each, a "Work").
9 |
10 | Certain owners wish to permanently relinquish those rights to a Work for the
11 | purpose of contributing to a commons of creative, cultural and scientific
12 | works ("Commons") that the public can reliably and without fear of later
13 | claims of infringement build upon, modify, incorporate in other works, reuse
14 | and redistribute as freely as possible in any form whatsoever and for any
15 | purposes, including without limitation commercial purposes. These owners may
16 | contribute to the Commons to promote the ideal of a free culture and the
17 | further production of creative, cultural and scientific works, or to gain
18 | reputation or greater distribution for their Work in part through the use and
19 | efforts of others.
20 |
21 | For these and/or other purposes and motivations, and without any expectation
22 | of additional consideration or compensation, the person associating CC0 with a
23 | Work (the "Affirmer"), to the extent that he or she is an owner of Copyright
24 | and Related Rights in the Work, voluntarily elects to apply CC0 to the Work
25 | and publicly distribute the Work under its terms, with knowledge of his or her
26 | Copyright and Related Rights in the Work and the meaning and intended legal
27 | effect of CC0 on those rights.
28 |
29 | 1. Copyright and Related Rights. A Work made available under CC0 may be
30 | protected by copyright and related or neighboring rights ("Copyright and
31 | Related Rights"). Copyright and Related Rights include, but are not limited
32 | to, the following:
33 |
34 | i. the right to reproduce, adapt, distribute, perform, display, communicate,
35 | and translate a Work;
36 |
37 | ii. moral rights retained by the original author(s) and/or performer(s);
38 |
39 | iii. publicity and privacy rights pertaining to a person's image or likeness
40 | depicted in a Work;
41 |
42 | iv. rights protecting against unfair competition in regards to a Work,
43 | subject to the limitations in paragraph 4(a), below;
44 |
45 | v. rights protecting the extraction, dissemination, use and reuse of data in
46 | a Work;
47 |
48 | vi. database rights (such as those arising under Directive 96/9/EC of the
49 | European Parliament and of the Council of 11 March 1996 on the legal
50 | protection of databases, and under any national implementation thereof,
51 | including any amended or successor version of such directive); and
52 |
53 | vii. other similar, equivalent or corresponding rights throughout the world
54 | based on applicable law or treaty, and any national implementations thereof.
55 |
56 | 2. Waiver. To the greatest extent permitted by, but not in contravention of,
57 | applicable law, Affirmer hereby overtly, fully, permanently, irrevocably and
58 | unconditionally waives, abandons, and surrenders all of Affirmer's Copyright
59 | and Related Rights and associated claims and causes of action, whether now
60 | known or unknown (including existing as well as future claims and causes of
61 | action), in the Work (i) in all territories worldwide, (ii) for the maximum
62 | duration provided by applicable law or treaty (including future time
63 | extensions), (iii) in any current or future medium and for any number of
64 | copies, and (iv) for any purpose whatsoever, including without limitation
65 | commercial, advertising or promotional purposes (the "Waiver"). Affirmer makes
66 | the Waiver for the benefit of each member of the public at large and to the
67 | detriment of Affirmer's heirs and successors, fully intending that such Waiver
68 | shall not be subject to revocation, rescission, cancellation, termination, or
69 | any other legal or equitable action to disrupt the quiet enjoyment of the Work
70 | by the public as contemplated by Affirmer's express Statement of Purpose.
71 |
72 | 3. Public License Fallback. Should any part of the Waiver for any reason be
73 | judged legally invalid or ineffective under applicable law, then the Waiver
74 | shall be preserved to the maximum extent permitted taking into account
75 | Affirmer's express Statement of Purpose. In addition, to the extent the Waiver
76 | is so judged Affirmer hereby grants to each affected person a royalty-free,
77 | non transferable, non sublicensable, non exclusive, irrevocable and
78 | unconditional license to exercise Affirmer's Copyright and Related Rights in
79 | the Work (i) in all territories worldwide, (ii) for the maximum duration
80 | provided by applicable law or treaty (including future time extensions), (iii)
81 | in any current or future medium and for any number of copies, and (iv) for any
82 | purpose whatsoever, including without limitation commercial, advertising or
83 | promotional purposes (the "License"). The License shall be deemed effective as
84 | of the date CC0 was applied by Affirmer to the Work. Should any part of the
85 | License for any reason be judged legally invalid or ineffective under
86 | applicable law, such partial invalidity or ineffectiveness shall not
87 | invalidate the remainder of the License, and in such case Affirmer hereby
88 | affirms that he or she will not (i) exercise any of his or her remaining
89 | Copyright and Related Rights in the Work or (ii) assert any associated claims
90 | and causes of action with respect to the Work, in either case contrary to
91 | Affirmer's express Statement of Purpose.
92 |
93 | 4. Limitations and Disclaimers.
94 |
95 | a. No trademark or patent rights held by Affirmer are waived, abandoned,
96 | surrendered, licensed or otherwise affected by this document.
97 |
98 | b. Affirmer offers the Work as-is and makes no representations or warranties
99 | of any kind concerning the Work, express, implied, statutory or otherwise,
100 | including without limitation warranties of title, merchantability, fitness
101 | for a particular purpose, non infringement, or the absence of latent or
102 | other defects, accuracy, or the present or absence of errors, whether or not
103 | discoverable, all to the greatest extent permissible under applicable law.
104 |
105 | c. Affirmer disclaims responsibility for clearing rights of other persons
106 | that may apply to the Work or any use thereof, including without limitation
107 | any person's Copyright and Related Rights in the Work. Further, Affirmer
108 | disclaims responsibility for obtaining any necessary consents, permissions
109 | or other rights required for any use of the Work.
110 |
111 | d. Affirmer understands and acknowledges that Creative Commons is not a
112 | party to this document and has no duty or obligation with respect to this
113 | CC0 or use of the Work.
114 |
115 | For more information, please see
116 |
117 |
118 |
--------------------------------------------------------------------------------
/domain-messages/domain-transfer-initiated.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | Thank you for the transfer order of {$domain_name}.
18 |
19 |
20 | Your order has been received and we have now initiated the transfer process. The details of
21 | the domain purchase are below:
22 | |
23 |
25 |
26 | |
27 |
28 |
29 |
30 |
31 | - Renewal Length: {$domain_reg_period}
32 | - Domain Registrar: {$domain_registrar}
33 | - DNS Management: {$domain_dns_management}
34 | - Email Forwarding: {$domain_email_forwarding}
35 | - ID Protection: {$domain_id_protection}
36 |
37 | |
38 |
40 |
41 | |
42 |
43 |
44 |
45 | |
46 |
47 |
48 |
49 |
51 |
52 |
53 |
55 |
57 |
58 |
59 |
61 |
62 | - Order ID: {$domain_order_id}
63 | - Amount: {$domain_recurring_amount}
64 | - Next Due On: {$domain_next_due_date}
65 |
66 |
67 | - Name: {$client_first_name} {$client_last_name}
68 | - Address: {$client_address1}
69 | {if $client_address2}
70 | -
71 | Address:
72 | {$client_address2}
{/if}
73 | - City:{$client_city}
74 | , State/Region: {$client_state}
75 | Postcode {$client_postcode} {$client_country}
76 | - Tel: {$client_phonenumber}
77 |
78 | |
79 |
80 |
81 |
82 | |
83 |
84 |
85 |
--------------------------------------------------------------------------------
/domain-messages/upcoming-domain-renewal-notice.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | It is time to renew {$domain_name}.
18 |
19 |
20 | {if $days_until_expiry}The domain(s) listed below are due to expire within the next {$days_until_expiry} days.{else}The domain(s) listed below are going to expire in {$domain_days_until_expiry} days. Renew now before it's too late...{/if}
21 |
22 | |
23 |
25 |
26 | |
27 |
28 |
29 | |
30 | {if $expiring_domains}{foreach from=$expiring_domains item=domain}{$domain.name} - {$domain.nextduedate} ({$domain.days} Days)
32 | {/foreach}{else}{$domain_name} - {$domain_next_due_date} ({$domain_days_until_nextdue} Days){/if}
33 | |
34 |
36 |
37 | |
38 |
39 |
40 |
41 | |
42 |
43 |
44 |
45 |
47 |
48 |
49 |
51 |
53 |
54 |
55 | |
57 |
58 | To ensure the domain does not expire, you should renew it now. You can do this from the domains
60 | management section of our online billing portal.
61 |
62 |
63 |
64 | Should you not allow the domain to expire. You will be able to renew it for up to 30 days
65 | after
66 | the renewal date. During this time, the domain will not be accessible. So,
67 | any web site or
68 | email services associated with it will stop working.
69 |
70 | |
71 |
72 |
73 |
74 | |
75 |
76 |
77 |
78 |
--------------------------------------------------------------------------------
/support-messages/support-ticket-opened.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Hi, {$client_name}
14 |
15 |
16 |
18 | Thank you for contacting our support team. A support ticket has now been opened for your
19 | request. You will be notified when a response is made by email. The details of your ticket
20 | are shown below.
21 |
22 | |
23 |
25 |
26 | |
27 |
28 |
29 | |
30 |
32 | {$ticket_message}
33 |
34 | |
35 |
37 |
38 | |
39 |
40 |
41 |
42 | |
43 |
44 |
45 |
46 |
48 |
49 |
50 |
52 |
54 |
55 |
56 |
58 |
59 | - Department: {$ticket_department}
60 | - Ticket ID: {$ticket_id}
61 | - Date Opened: {$ticket_date_opened}
62 | - Subject: {$ticket_subject}
63 | - Priority: {$ticket_priority}
64 | - Status: {$ticket_status}
65 |
66 |
67 | This email is tracked in a support ticket system. If you need to discuss
68 | another topic, change the subject of your email
69 | before sending it.
70 |
71 |
72 |
73 | You can view your ticket online at: {$ticket_link}
74 |
75 | |
76 |
78 |
79 | |
80 |
81 |
82 |
83 | |
84 |
85 |
86 |
87 |
94 |
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/domain-messages/domain-renewal-confirmation.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | Thank you for your domain renewal order. Your domain renewal request for the domain listed
18 | below has now been completed.
19 |
20 |
21 | Now would be a good time to ensure your domain contacts are accurate and true.
22 | |
23 |
25 |
26 | |
27 |
28 |
29 |
30 |
31 | - Renewal Length: {$domain_reg_period}
32 | - Domain Registrar: {$domain_registrar}
33 | - DNS Management: {$domain_dns_management}
34 | - Email Forwarding: {$domain_email_forwarding}
35 | - ID Protection: {$domain_id_protection}
36 | - Domain Status: {$domain_status}
37 |
38 | |
39 |
41 |
42 | |
43 |
44 |
45 |
46 | |
47 |
48 |
49 |
50 |
52 |
53 |
54 |
56 |
58 |
59 |
60 |
62 |
63 | - Order ID: {$domain_order_id}
64 | - Amount: {$domain_recurring_amount}
65 | - Next Due On: {$domain_next_due_date}
66 |
67 |
68 | - Name: {$client_first_name} {$client_last_name}
69 | - Address: {$client_address1}
70 | {if $client_address2}
71 | -
72 | Address:
73 | {$client_address2}
{/if}
74 | - City:{$client_city}
75 | , State/Region: {$client_state}
76 | Postcode {$client_postcode} {$client_country}
77 | - Tel: {$client_phonenumber}
78 |
79 | |
80 |
81 |
82 |
83 | |
84 |
85 |
86 |
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/domain-messages/domain-transfer-completed.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | We are pleased to confirm that {$domain_name} domain transfer has now been completed.
18 |
19 |
20 | Your order has been received and we have now initiated the transfer process. The details of
21 | the domain purchase are below:
22 | |
23 |
25 |
26 | |
27 |
28 |
29 |
30 |
31 | - Renewal Length: {$domain_reg_period}
32 | - Domain Registrar: {$domain_registrar}
33 | - DNS Management: {$domain_dns_management}
34 | - Email Forwarding: {$domain_email_forwarding}
35 | - ID Protection: {$domain_id_protection}
36 | - Domain Status: {$domain_status}
37 |
38 | |
39 |
41 |
42 | |
43 |
44 |
45 |
46 | |
47 |
48 |
49 |
50 |
52 |
53 |
54 |
56 |
58 |
59 |
60 |
62 |
63 | - Order ID: {$domain_order_id}
64 | - Amount: {$domain_recurring_amount}
65 | - Next Due On: {$domain_next_due_date}
66 |
67 |
68 | - Name: {$client_first_name} {$client_last_name}
69 | - Address: {$client_address1}
70 | {if $client_address2}
71 | -
72 | Address:
73 | {$client_address2}
{/if}
74 | - City:{$client_city}
75 | , State/Region: {$client_state}
76 | Postcode {$client_postcode} {$client_country}
77 | - Tel: {$client_phonenumber}
78 |
79 | |
80 |
81 |
82 |
83 | |
84 |
85 |
86 |
--------------------------------------------------------------------------------
/domain-messages/domain-registration-confirmation.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_first_name} {$client_last_name}:
14 |
15 |
17 | This is to confirm a Domain Registration for {$domain_name}
18 |
19 |
20 |
21 | Please bear in mind that your domain name will not be visible on the internet for between 24
22 | and 72 hours. This process is called Propagation. Until your domain has Propagated your
23 | website and email will not function. Below, are your domain details.
24 | |
25 |
27 |
28 | |
29 |
30 |
31 |
32 |
33 | - Renewal Length: {$domain_reg_period}
34 | - Domain Registrar: {$domain_registrar}
35 | - DNS Management: {$domain_dns_management}
36 | - Email Forwarding: {$domain_email_forwarding}
37 | - ID Protection: {$domain_id_protection}
38 | - Domain Status: {$domain_status}
39 |
40 | |
41 |
43 |
44 | |
45 |
46 |
47 |
48 | |
49 |
50 |
51 |
52 |
54 |
55 |
56 |
58 |
60 |
61 |
62 |
64 |
65 | - Order ID: {$domain_order_id}
66 | - Amount: {$domain_recurring_amount}
67 | - Next Due On: {$domain_next_due_date}
68 |
69 |
70 | - Name: {$client_first_name} {$client_last_name}
71 | - Address: {$client_address1}
72 | {if $client_address2}
73 | -
74 | Address:
75 | {$client_address2}
{/if}
76 | - City:{$client_city}
77 | , State/Region: {$client_state}
78 | Postcode {$client_postcode} {$client_country}
79 | - Tel: {$client_phonenumber}
80 |
81 | |
82 |
83 |
84 |
85 | |
86 |
87 |
88 |
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/support-messages/support-ticket-feedback.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Do not click reply on this email. The support issue has been closed.
14 |
15 |
17 | This support request for {$ticket_subject} has been marked as completed or closed. To
18 | reopen issue, click here. Closed issues do not
19 | accept replies. You must reopen from our client portal.
20 | Consider leaving a review on Yelp from the link below or share and connect with us on social
21 | media.
22 |
23 | |
24 |
26 | |
27 |
28 |
29 | |
30 |
32 | {$ticket_message}
33 |
34 | |
35 |
37 | |
38 |
39 |
40 |
41 | |
42 |
43 |
44 |
45 |
47 |
48 |
49 |
51 |
53 |
54 |
55 |
57 |
58 | - Department: {$ticket_department}
59 | - Date Opened: {$ticket_date_opened}
60 | - Date Sent: {$date} - {$time}
61 | - Rate Your Technician: Give
63 | Us Feedback?
64 |
65 |
66 |
68 | This email is tracked in a support ticket system. If you need to discuss
69 | another topic, change the subject of your email before sending it.
70 |
71 |
72 |
73 | You can view your ticket online at this web address: {$ticket_link}
74 |
75 | |
76 |
78 |
79 | |
80 |
81 |
82 |
83 | |
84 |
85 |
86 |
87 |
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/invoice-messages/first-invoice-overdue-notice.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 | Overdue Invoice: #{$invoice_num}
13 |
14 |
16 | This is a billing notice that invoice no# {$invoice_num} which was generated
17 | on {$invoice_date_created} is now overdue.
18 |
19 | |
20 |
22 | |
23 |
24 |
25 |
27 | Invoice Items
28 | {foreach key=num item=invoiceitem from=$invoice_items}
29 |
30 | {$invoiceitem.type} Amount: {$invoiceitem.amount}
31 |
32 |
33 | - {$invoiceitem.description}
34 |
35 | {/foreach}
36 | |
37 |
39 |
40 | |
41 |
42 |
43 |
45 |
46 | - Responsible Party:
47 | {$client_first_name} {$client_last_name}
48 |
49 |
50 | - Sub-total: {$invoice_subtotal}
51 | - Credits: {$invoice_credit}
52 | - Amount Due: {$invoice_total}
53 | - Invoice Due Date: {$invoice_date_due}
54 | - Invoice Balance: {$invoice_balance}
55 | - Account Balance: {$invoice_total_balance_due}
56 |
57 | |
58 |
60 | |
61 |
62 |
63 |
64 | |
65 |
66 |
67 |
68 |
70 |
71 |
72 |
74 |
76 |
77 |
78 | |
80 | {if $client_cc_number}Payment will be taken automatically on {$invoice_date_due} from your credit card ending with {$client_cc_number} expires on {$client_cc_expiry} that you have on record with us. To update or change the credit card details we hold for your account please login at {$invoice_link} and click Pay Now then following the instructions on screen{/if} {if $invoice_subscription_id}As you have a PayPal Subscription setup, payment will be taken automatically within the next few days. Please ensure you have enough funds in your PayPal account to cover it.{/if}
81 | You can login to your client area to view and pay the invoice at {$invoice_link}
82 |
83 | |
84 |
86 | |
87 |
88 |
89 |
90 | |
91 |
92 |
93 |
94 |
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/invoice-messages/invoice-payment-reminder.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_name}
14 |
15 |
17 | This is just a reminder that invoice #{$invoice_num} which was generated on
18 | {$invoice_date_created} will be due on {$invoice_date_due}. This is just a
19 | notice for
20 | your convenience.
21 |
22 | |
23 |
25 |
26 | |
27 |
28 |
29 |
31 |
32 | Invoice Items
33 |
34 | {foreach key=num item=invoiceitem from=$invoice_items}
35 |
36 | {$invoiceitem.type} Amount:
37 | {$invoiceitem.amount}
38 |
39 |
40 | - {$invoiceitem.description}
41 |
42 | {/foreach}
43 | |
44 |
46 |
47 | |
48 |
49 |
50 |
51 | |
52 |
53 |
54 |
55 |
57 |
58 |
59 |
61 |
63 |
64 |
65 |
67 |
68 | -
69 | Invoice Sub-total: {$invoice_subtotal}
70 |
71 | -
72 | Invoice Credits: {$invoice_credit}
73 |
74 | -
75 | Invoice Tax: {$invoice_tax} - FL {$invoice_tax_rate}
76 |
77 | -
78 | This Invoice Total: {$invoice_total}
79 |
80 |
81 |
82 | -
83 | Previous Paid Amount: {$invoice_last_payment_amount}
84 |
85 | -
86 | Billing Name: {$client_name}
87 |
88 | -
89 | Address: {$client_address1}, {$client_city}
90 | , {$client_state} {$client_postcode} {$client_country}
91 |
92 | -
93 | Method: {$invoice_payment_method}
94 | - {if $client_cc_number}{$client_cc_type} - CC: {$client_cc_number} EXP: {$client_cc_expiry}{/if}
95 |
96 | -
97 | Total Paid This Invoice: {$invoice_amount_paid}
98 |
99 | -
100 | Remaining Balance All Outstanding: {$invoice_total_balance_due}
101 |
102 | -
103 | Invoice Status: {$invoice_status}
104 |
105 |
106 | |
107 |
109 |
110 | |
111 |
112 |
113 |
114 | |
115 |
116 |
117 |
--------------------------------------------------------------------------------
/invoice-messages/credit-card-payment-confirmation.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Invoice Payment Confirmation
14 |
15 |
16 |
18 | This is a payment receipt for Invoice #{$invoice_num} generated on {$invoice_date_created}.
19 | The payment has been taken from your card on record with us automatically.
20 |
21 | |
22 |
24 |
25 | |
26 |
27 |
28 | |
30 |
32 | The attached PDF file serves as your true payment receipt. Keep it for your records.
33 |
34 | |
35 |
36 |
37 |
39 |
40 | Invoice Items
41 |
42 | {foreach key=num item=invoiceitem from=$invoice_items}
43 |
44 | {$invoiceitem.type} Amount:
45 | {$invoiceitem.amount}
46 |
47 |
48 | - {$invoiceitem.description}
49 |
50 | {/foreach}
51 | |
52 |
54 |
55 | |
56 |
57 |
58 |
59 | |
60 |
61 |
62 |
63 |
65 |
66 |
67 |
69 |
71 |
72 |
73 |
75 |
76 | - Invoice Sub-total: {$invoice_subtotal}
77 | - Invoice Credits: {$invoice_credit}
78 | - Invoice Tax: {$invoice_tax} - FL {$invoice_tax_rate}
79 | - This Invoice Total: {$invoice_total}
80 |
81 |
82 |
83 | - Previous Paid Amount: {$invoice_last_payment_amount}
84 | - Billing Name: {$client_name}
85 | - Address: {$client_address1}, {$client_city}
86 | , {$client_state} {$client_postcode} {$client_country}
87 | - Method: {$invoice_payment_method} - {$client_cc_type} - CC: {$client_cc_number}
88 | EXP: {$client_cc_expiry}
89 | - Transaction #: {$invoice_last_payment_transid}
90 | - Total Paid This Invoice: {$invoice_amount_paid}
91 | - Remaining Balance All Outstanding: {$invoice_total_balance_due}
92 | - Invoice Status: {$invoice_status}
93 |
94 | |
95 |
97 |
98 | |
99 |
100 |
101 |
102 | |
103 |
104 |
105 |
--------------------------------------------------------------------------------
/invoice-messages/credit-card-payment-due.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Dear {$client_name}
14 |
15 |
16 |
18 | This is a notice to remind you that you have an invoice due on {$invoice_date_due}. We tried
19 | to bill you automatically but were unable to because your credit information is not on
20 | file..
21 |
22 | |
23 |
25 |
26 | |
27 |
28 |
29 |
30 |
32 | Client Details
33 |
34 |
35 | - Client ID: {$client_id}
36 | - Responsible Party: {$client_first_name} {$client_last_name}
37 |
38 | - Company Name: {$client_company_name}
39 | - Street Address:
40 | {$client_address1}{if $client_address2} {$client_address2}{/if}
41 | - City, State, ZIP: {$client_city}, {$client_state}
42 | {$client_postcode} {$client_country}
43 |
44 | |
45 |
47 |
48 | |
49 |
50 |
51 |
53 |
55 | Invoice #{$invoice_num} Summary
56 |
57 |
58 | - Sub-total: {$invoice_subtotal}
59 | - Credits: {$invoice_credit}
60 | - Amount Due: {$invoice_total}
61 | - Invoice Due Date: {$invoice_date_due}
62 | - Invoice Balance: {$invoice_balance}
63 | - Account Balance: {$invoice_total_balance_due}
64 |
65 | |
66 |
68 |
69 | |
70 |
71 |
72 |
73 | |
74 |
75 |
76 |
77 |
79 |
80 |
81 |
83 |
85 |
86 |
87 | |
89 |
90 | Please login to our client portal and submit your card details or make payment using a
91 | different method. {$invoice_link}
92 |
93 | {if $client_cc_type}
94 |
95 | Current Information
96 |
97 |
98 | - Card Details: {$client_cc_type} {$client_cc_number} {$client_cc_expiry}
99 | - Payment Method: {$invoice_payment_method}
100 |
101 | {/if} |
102 |
104 |
105 | |
106 |
107 |
108 |
109 | |
110 |
111 |
112 |
113 | {assign var=subtotal value=$invoice_subtotal.amount|replace:'$':''|replace:'USD':''}
114 | {assign var=credits value=$invoice_credit.amount|replace:'$':''|replace:'USD':''}
115 | {assign var=invoicetotal value=$invoice_total.amount|replace:'$':''|replace:'USD':''}
116 | {assign var=invoicebalance value=$invoice_balance.amount|replace:'$':''|replace:'USD':''}
117 | {assign var=acctbalance value=$invoice_total_balance_due.amount|replace:'$':''|replace:'USD':''}
118 |
--------------------------------------------------------------------------------
/invoice-messages/credit-card-invoice-created.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Product / Service Invoice
14 |
15 |
17 | Dear {$client_name}, This is a notice that an invoice #{$invoice_num} has been generated
18 | on {$invoice_date_created} for services & products for the next billing cycle. The due date
19 | for this invoice is set to {$invoice_date_due}. General terms and conditions can be read at
20 | Terms & Conditions.
23 |
24 |
25 |
26 | An invoice is considered overdue after this due date. We really appreciate your business!
27 |
28 | |
29 |
31 | |
32 |
33 |
34 |
36 |
37 | Invoice Items
38 |
39 | {foreach key=num item=invoiceitem from=$invoice_items}
40 |
41 | {$invoiceitem.type} Amount: {$invoiceitem.amount}
42 |
43 |
44 | - {$invoiceitem.description}
45 |
46 | {/foreach}
47 | |
48 |
50 | |
51 |
52 |
53 |
54 |
56 | Client Details
57 |
58 |
59 | - Client ID: {$client_id}
60 | - Responsible Party: {$client_first_name} {$client_last_name}
61 |
62 | - Company Name: {$client_company_name}
63 | - Street Address:
64 | {$client_address1}{if $client_address2} {$client_address2}{/if}
65 | - City, State, ZIP: {$client_city}, {$client_state}
66 | {$client_postcode} {$client_country}
67 |
68 | |
69 |
71 |
72 | |
73 |
74 |
75 |
77 |
79 | Invoice #{$invoice_num} Summary
80 |
81 |
82 | - Sub-total: {$invoice_subtotal}
83 | - Credits: {$invoice_credit}
84 | - Amount Due: {$invoice_total}
85 | - Invoice Due Date: {$invoice_date_due}
86 | - Invoice Balance: {$invoice_balance}
87 | - Account Balance: {$invoice_total_balance_due}
88 |
89 | |
90 |
92 |
93 | |
94 |
95 |
96 |
97 | |
98 |
99 |
100 |
101 |
103 |
104 |
105 |
107 |
109 |
110 |
111 | |
113 | {if $client_cc_number}Payment will be taken automatically on {$invoice_date_due} from your credit card ending with {$client_cc_number} expires on {$client_cc_expiry} that you have on record with us. To update or change the credit card details we hold for your account please login at {$invoice_link} and click Pay Now then following the instructions on screen{/if} {if $invoice_subscription_id}As you have a PayPal Subscription setup, payment will be taken automatically within the next few days. Please ensure you have enough funds in your PayPal account to cover it.{/if}
114 |
115 | |
116 |
118 | |
119 |
120 |
121 |
122 | |
123 |
124 |
125 |
126 | {assign var=itemamount value=$invoiceitem.amount|replace:'$':''|replace:'USD':''}
127 | {assign var=subtotal value=$invoice_subtotal.amount|replace:'$':''|replace:'USD':''}
128 | {assign var=credits value=$invoice_credit.amount|replace:'$':''|replace:'USD':''}
129 | {assign var=invoicetotal value=$invoice_total.amount|replace:'$':''|replace:'USD':''}
130 | {assign var=invoicebalance value=$invoice_balance.amount|replace:'$':''|replace:'USD':''}
131 | {assign var=acctbalance value=$invoice_total_balance_due.amount|replace:'$':''|replace:'USD':''}
132 |
133 |
--------------------------------------------------------------------------------
/invoice-messages/invoice-created.tpl:
--------------------------------------------------------------------------------
1 |
3 |
4 |
5 |
7 |
9 |
10 |
11 |
12 |
13 | Product / Service Invoice
14 |
15 |
16 |
18 | Dear {$client_name}, This is a notice that an invoice #{$invoice_num} has been generated
19 | on {$invoice_date_created} for services & products for the next billing cycle. The due date
20 | for this invoice is set to {$invoice_date_due}. General terms and conditions can be read at
21 | Terms & Conditions.
23 |
24 |
25 |
26 | An invoice is considered overdue after this due date. We really appreciate your business!
27 |
28 | |
29 |
31 | |
32 |
33 |
34 | |
36 |
37 | Invoice Items
38 |
39 | {foreach key=num item=invoiceitem from=$invoice_items}
40 |
41 | {$invoiceitem.type} Amount:
42 | {$invoiceitem.amount}
43 |
44 |
45 | - {$invoiceitem.description}
46 |
47 | {/foreach} |
48 |
50 | |
51 |
52 |
53 |
54 |
56 | Client Details
57 |
58 |
59 | - Client ID: {$client_id}
60 | - Responsible Party: {$client_first_name} {$client_last_name}
61 |
62 | - Company Name: {$client_company_name}
63 | - Street Address:
64 | {$client_address1}{if $client_address2} {$client_address2}{/if}
65 | - City, State, ZIP: {$client_city}, {$client_state}
66 | {$client_postcode} {$client_country}
67 |
68 | |
69 |
71 |
72 | |
73 |
74 |
75 |
77 |
79 | Invoice #{$invoice_num} Summary
80 |
81 |
82 | - Sub-total: {$invoice_subtotal}
83 | - Credits: {$invoice_credit}
84 | - Amount Due: {$invoice_total}
85 | - Invoice Due Date: {$invoice_date_due}
86 | - Invoice Balance: {$invoice_balance}
87 | - Account Balance: {$invoice_total_balance_due}
88 |
89 | |
90 |
92 |
93 | |
94 |
95 |
96 |
97 | |
98 |
99 |
100 |
101 |
103 |
104 |
105 |
107 |
109 |
110 |
111 | |
113 | {if $client_cc_number}Payment will be taken automatically on {$invoice_date_due} from your credit card ending with {$client_cc_number} expires on {$client_cc_expiry} that you have on record with us. To update or change the credit card details we hold for your account please login at {$invoice_link} and click Pay Now then following the instructions on screen{/if} {if $invoice_subscription_id}As you have a PayPal Subscription setup, payment will be taken automatically within the next few days. Please ensure you have enough funds in your PayPal account to cover it.{/if}
114 | Pay online at {$invoice_link}
115 |
116 | |
117 |
119 | |
120 |
121 |
122 |
123 | |
124 |
125 |
126 |
127 | {assign var=itemamount value=$invoiceitem.amount|replace:'$':''|replace:'USD':''}
128 | {assign var=subtotal value=$invoice_subtotal.amount|replace:'$':''|replace:'USD':''}
129 | {assign var=credits value=$invoice_credit.amount|replace:'$':''|replace:'USD':''}
130 | {assign var=invoicetotal value=$invoice_total.amount|replace:'$':''|replace:'USD':''}
131 | {assign var=invoicebalance value=$invoice_balance.amount|replace:'$':''|replace:'USD':''}
132 | {assign var=acctbalance value=$invoice_total_balance_due.amount|replace:'$':''|replace:'USD':''}
133 |
--------------------------------------------------------------------------------
| |