58 | *
59 | * String graphic = EmoticonFilter.applyFilter(":)");
60 | *
61 | *
62 | *
63 | * You would receive images/emoticons/happy.gif.
64 | * @param string the string to parse for emoticon images.
65 | * @return the emoticon image link.
66 | */
67 | public static String applyFilter(String string) {
68 | if (!ModelUtil.hasLength(string)) {
69 | return string;
70 | }
71 |
72 | final StringBuffer buf = new StringBuffer();
73 | final StringTokenizer tkn = new StringTokenizer(string, " ", false);
74 | while (tkn.hasMoreTokens()) {
75 | String str = tkn.nextToken();
76 | String found = (String) EMOTICON_MAP.get(str);
77 | if (found != null) {
78 | str = buildURL(found);
79 | }
80 | buf.append(str + " ");
81 | }
82 | return buf.toString();
83 | }
84 |
85 | /**
86 | * Build image tags
87 | */
88 | static {
89 | EMOTICON_MAP.put(":)", "images/emoticons/happy.gif");
90 | EMOTICON_MAP.put(":-)", "images/emoticons/happy.gif");
91 | EMOTICON_MAP.put(":(", "images/emoticons/sad.gif");
92 | EMOTICON_MAP.put(":-(", "images/emoticons/sad.gif");
93 | EMOTICON_MAP.put(":D", "images/emoticons/grin.gif");
94 | EMOTICON_MAP.put(":x", "images/emoticons/love.gif");
95 | EMOTICON_MAP.put(";\\", "images/emoticons/mischief.gif");
96 | EMOTICON_MAP.put("B-)", "images/emoticons/cool.gif");
97 | EMOTICON_MAP.put("]:)", "images/emoticons/devil.gif");
98 | EMOTICON_MAP.put(":p", "images/emoticons/silly.gif");
99 | EMOTICON_MAP.put("X-(", "images/emoticons/angry.gif");
100 | EMOTICON_MAP.put(":^0", "images/emoticons/laugh.gif");
101 | EMOTICON_MAP.put(";)", "images/emoticons/wink.gif");
102 | EMOTICON_MAP.put(";-)", "images/emoticons/wink.gif");
103 | EMOTICON_MAP.put(":8}", "images/emoticons/blush.gif");
104 | EMOTICON_MAP.put(":_|", "images/emoticons/cry.gif");
105 | EMOTICON_MAP.put("?:|", "images/emoticons/confused.gif");
106 | EMOTICON_MAP.put(":0", "images/emoticons/shocked.gif");
107 | EMOTICON_MAP.put(":|", "images/emoticons/plain.gif");
108 | }
109 |
110 | /**
111 | * Returns an HTML image tag using the base image URL and image name.
112 | * @param imageName the relative url of the image to build.
113 | * @return the new img tag to use.
114 | */
115 | private static String buildURL(String imageName) {
116 | return "17 | */ 18 | public class TextStyleFilter { 19 | 20 | private TextStyleFilter() { 21 | // Not instanstiable. 22 | } 23 | 24 | /** 25 | * Applys the specified text filter to use with the WebChat Service. For example, 26 | * if you received the following message:
27 | *
28 | * Hi, my name is [b]Steve[/b].
29 | * You would receive the following: Hi, my name is Steve.
30 | * @param string the string to apply to format to.
31 | * @return the newly formatted string.
32 | */
33 | public static String applyFilter(String string) {
34 | if (string == null || string.length() == 0) {
35 | return string;
36 | }
37 |
38 | // To figure out how many times we've made text replacements, we
39 | // need to pass around integer count objects.
40 | int[] boldStartCount = new int[1];
41 | int[] italicsStartCount = new int[1];
42 | int[] boldEndCount = new int[1];
43 | int[] italicsEndCount = new int[1];
44 | int[] underlineStartCount = new int[1];
45 | int[] underlineEndCount = new int[1];
46 | int[] preformatStartCount = new int[1];
47 | int[] preformatEndCount = new int[1];
48 | int[] fontCount = new int[1];
49 |
50 | // Bold
51 | string = replaceIgnoreCase(string, "[b]", "", boldStartCount);
52 | string = replaceIgnoreCase(string, "[/b]", "", boldEndCount);
53 | int bStartCount = boldStartCount[0];
54 | int bEndCount = boldEndCount[0];
55 |
56 | while (bStartCount > bEndCount) {
57 | string = string.concat("");
58 | bEndCount++;
59 | }
60 |
61 | // Italics
62 | string = replaceIgnoreCase(string, "[i]", "", italicsStartCount);
63 | string = replaceIgnoreCase(string, "[/i]", "", italicsEndCount);
64 | int iStartCount = italicsStartCount[0];
65 | int iEndCount = italicsEndCount[0];
66 |
67 | while (iStartCount > iEndCount) {
68 | string = string.concat("");
69 | iEndCount++;
70 | }
71 |
72 | // Underline
73 | string = replaceIgnoreCase(string, "[u]", "", underlineStartCount);
74 | string = replaceIgnoreCase(string, "[/u]", "", underlineEndCount);
75 | int uStartCount = underlineStartCount[0];
76 | int uEndCount = underlineEndCount[0];
77 |
78 | while (uStartCount > uEndCount) {
79 | string = string.concat("");
80 | uEndCount++;
81 | }
82 |
83 | // Pre
84 | string = replaceIgnoreCase(string, "[pre]", "", preformatStartCount);
85 | string = replaceIgnoreCase(string, "[/pre]", "
", preformatEndCount);
86 | int preStartCount = preformatStartCount[0];
87 | int preEndCount = preformatEndCount[0];
88 |
89 | while (preStartCount > preEndCount) {
90 | string = string.concat("");
91 | preEndCount++;
92 | }
93 |
94 | // font
95 | string = replaceIgnoreCase(string, "[font ", "", fontCount);
97 | string = replaceIgnoreCase(string, "/]", ">", fontCount);
98 | string = replaceIgnoreCase(string, "/"", "\"", fontCount);
99 |
100 |
101 | return string;
102 | }
103 |
104 | /**
105 | * Replaces all instances of oldString with newString in line with the
106 | * added feature that matches of newString in oldString ignore case.
107 | * The count paramater is set to the number of replaces performed.
108 | *
109 | * @param line the String to search to perform replacements on
110 | * @param oldString the String that should be replaced by newString
111 | * @param newString the String that will replace all instances of oldString
112 | * @param count a value that will be updated with the number of replaces
113 | * performed.
114 | * @return a String will all instances of oldString replaced by newString
115 | */
116 | private static String replaceIgnoreCase(String line, String oldString,
117 | String newString, int[] count) {
118 | if (line == null) {
119 | return null;
120 | }
121 | String lcLine = line.toLowerCase();
122 | String lcOldString = oldString.toLowerCase();
123 | int i = 0;
124 | if ((i = lcLine.indexOf(lcOldString, i)) >= 0) {
125 | int counter = 1;
126 | char[] line2 = line.toCharArray();
127 | char[] newString2 = newString.toCharArray();
128 | int oLength = oldString.length();
129 | StringBuffer buf = new StringBuffer(line2.length);
130 | buf.append(line2, 0, i).append(newString2);
131 | i += oLength;
132 | int j = i;
133 | while ((i = lcLine.indexOf(lcOldString, i)) > 0) {
134 | counter++;
135 | buf.append(line2, j, i - j).append(newString2);
136 | i += oLength;
137 | j = i;
138 | }
139 | buf.append(line2, j, line2.length - j);
140 | count[0] = counter;
141 | return buf.toString();
142 | }
143 | return line;
144 | }
145 | }
146 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/history/Line.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 18449 $
4 | * $Date: 2005-02-14 12:13:03 -0800 (Mon, 14 Feb 2005) $
5 | *
6 | * Copyright (C) 2004-2008 Jive Software. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.history;
14 |
15 | /**
16 | * A Line is a line in a chat - has a from and text. The from can be null if this is an
17 | * announcement.
18 | */
19 | public class Line {
20 | private String from;
21 | private String text;
22 |
23 | /**
24 | * Creates a new line within a chat transcript.
25 | * @param from the nickname of the user who sent the message, or null if
26 | * it's a presence update.
27 | * @param text the body of the message.
28 | */
29 | public Line(String from, String text) {
30 | this.from = from;
31 | this.text = text;
32 | }
33 |
34 | /**
35 | * Returns the nickname of the user who sent the message.
36 | * @return the nickname of the user who sent the message.
37 | */
38 | public String getFrom() {
39 | return from;
40 | }
41 |
42 | /**
43 | * Returns the body of the message.
44 | * @return the body of the message.
45 | */
46 | public String getText() {
47 | return text;
48 | }
49 | }
50 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/history/Transcript.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 18542 $
4 | * $Date: 2005-03-03 15:01:36 -0800 (Thu, 03 Mar 2005) $
5 | *
6 | * Copyright (C) 2004-2008 Jive Software. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.history;
14 |
15 | import java.util.ArrayList;
16 | import java.util.List;
17 |
18 | /**
19 | * A Transcript is a list of Line objects - each Line contains a from and message text.
20 | */
21 | final public class Transcript {
22 |
23 | private List"); 92 | 93 | this.body = body; 94 | } 95 | 96 | public Stanza getStanza() { 97 | return packet; 98 | } 99 | 100 | public void setStanza(Stanza packet) { 101 | this.packet = packet; 102 | } 103 | 104 | public String getUrlToPush() { 105 | return urlToPush; 106 | } 107 | 108 | public void setUrlToPush(String urlToPush) { 109 | this.urlToPush = urlToPush; 110 | } 111 | 112 | public String getDate() { 113 | return date; 114 | } 115 | 116 | public void setDate(String date) { 117 | this.date = date; 118 | } 119 | 120 | public boolean isCobrowsing() { 121 | return ModelUtil.hasLength(urlToPush); 122 | } 123 | } 124 | -------------------------------------------------------------------------------- /war/src/main/java/org/jivesoftware/webchat/personal/ChatPoller.java: -------------------------------------------------------------------------------- 1 | /** 2 | * $RCSfile$ 3 | * $Revision: 18739 $ 4 | * $Date: 2005-04-10 23:51:24 -0700 (Sun, 10 Apr 2005) $ 5 | * 6 | * Copyright (C) 1999-2005 Jive Software. All rights reserved. 7 | * 8 | * This software is the proprietary information of Jive Software. Use is 9 | subject to license terms. 10 | */ 11 | package org.jivesoftware.webchat.personal; 12 | 13 | import org.jivesoftware.webchat.util.ModelUtil; 14 | 15 | import org.jivesoftware.smack.StanzaListener; 16 | import org.jivesoftware.smack.chat.Chat; 17 | import org.jivesoftware.smack.filter.StanzaTypeFilter; 18 | import org.jivesoftware.smack.packet.Message; 19 | import org.jivesoftware.smack.packet.Stanza; 20 | import org.jivesoftware.smack.tcp.XMPPTCPConnection; 21 | import org.jxmpp.jid.parts.Localpart; 22 | 23 | import java.util.ArrayList; 24 | import java.util.Collections; 25 | import java.util.List; 26 | 27 | /* RCSFile: $ 28 | * Revision: $ 29 | * Date: $ 30 | * 31 | * Copyright (C) 2004-2008 JiveSoftware, Inc. All rights reserved. 32 | * 33 | * This software is the proprietary information of CoolServlets, Inc. 34 | * Use is subject to license terms. 35 | */ 36 | 37 | public class ChatPoller { 38 | private List
28 | *
29 | * Settings settings = new Settings();
30 | * Map settingsMap = settings.getSettings(con, "demo@workgroup.localhost", "email");
31 | *
32 | */
33 | public class Settings {
34 | /**
35 | * Used to retrieve offline settings. Offline settings specify what to do if
36 | * a workgroup is not accepting requests.
37 | */
38 | public static final String OFFLINE_SETTINGS = "offline";
39 |
40 | /**
41 | * Used to retrieve email account information.
42 | */
43 | public static final String EMAIL_SETTINGS = "email";
44 |
45 | /**
46 | * Used to retrieve images specified for a workgroup.
47 | */
48 | public static final String IMAGE_SETTINGS = "images";
49 |
50 | private Settings() {
51 | }
52 |
53 | /**
54 | * Returns the specified settings for a Workgroup.
55 | * @param con the XMPPConnection to use.
56 | * @param workgroup the name of the workgroup.
57 | * @param setting the setting to retrieve.
58 | * @return a map of found settings. If no settings have been found, it will
59 | * return null.
60 | */
61 | public static Map getSettings(XMPPConnection con, String workgroup, String setting) {
62 |
63 | try {
64 | PrivateDataManager personalPDM = PrivateDataManager.getInstanceFor(con);
65 |
66 | String namespace = "workgroup:" + workgroup + ":settings:" + setting;
67 | String elementName = "workgroup_settings";
68 |
69 | PrivateDataManager.addPrivateDataProvider(elementName, namespace, new SettingsDataProvider());
70 | SettingsPrivateData data = (SettingsPrivateData) personalPDM.getPrivateData(elementName, namespace);
71 | Map map = data.getMap();
72 | return map;
73 | }
74 | catch (XMPPException | NoResponseException | NotConnectedException | InterruptedException e) {
75 | WebLog.logError("Could not load private data:", e);
76 | }
77 | return null;
78 | }
79 | }
80 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/providers/SettingsDataProvider.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 18449 $
4 | * $Date: 2005-02-14 12:13:03 -0800 (Mon, 14 Feb 2005) $
5 | *
6 | * Copyright (C) 2004-2008 Jive Software. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.providers;
14 |
15 | import org.jivesoftware.smackx.iqprivate.packet.PrivateData;
16 | import org.jivesoftware.smackx.iqprivate.provider.PrivateDataProvider;
17 | import org.xmlpull.v1.XmlPullParser;
18 | import org.xmlpull.v1.XmlPullParserException;
19 |
20 | import java.io.IOException;
21 | import java.util.HashMap;
22 | import java.util.Map;
23 |
24 |
25 | /**
26 | * Parses all generic metadata for workgroup settings.
27 | */
28 | public class SettingsDataProvider implements PrivateDataProvider {
29 |
30 | /**
31 | * Empty Constructor
32 | */
33 | public SettingsDataProvider() {
34 | }
35 |
36 | /**
37 | * Parses the xml stream for workgroup settings.
38 | * @param parser the XmlPullParse to use.
39 | * @return the PrivateData.
40 | * @throws XmlPullParserException
41 | * @throws IOException
42 | */
43 | public PrivateData parsePrivateData(XmlPullParser parser) throws XmlPullParserException, IOException {
44 | final Map map = new HashMap<>();
45 | String t = parser.getText();
46 |
47 | int eventType = parser.getEventType();
48 | String privateSuperTagName = null;
49 | boolean isPersonal = true;
50 |
51 | if (eventType != XmlPullParser.START_TAG) {
52 | // throw exception
53 | }
54 |
55 | eventType = parser.nextTag();
56 | String text = parser.getName();
57 | while (true) {
58 | if ("entry".equals(text)) {
59 | eventType = parser.nextTag();
60 | String name = parser.getName();
61 | text = parser.nextText();
62 |
63 | map.put(name, text);
64 | eventType = parser.nextTag();
65 | eventType = parser.nextTag();
66 | text = parser.getName();
67 | }
68 | else {
69 | break;
70 | }
71 | }
72 | return new SettingsPrivateData("workgroup", map);
73 | }
74 |
75 | }
76 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/providers/SettingsPrivateData.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 18449 $
4 | * $Date: 2005-02-14 12:13:03 -0800 (Mon, 14 Feb 2005) $
5 | *
6 | * Copyright (C) 2004-2008 Jive Software. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.providers;
14 |
15 | import org.jivesoftware.smackx.iqprivate.packet.PrivateData;
16 |
17 | import java.util.Map;
18 |
19 | /**
20 | * Represents the private data for the Workgroup Settings.
21 | */
22 | public class SettingsPrivateData implements PrivateData {
23 | private String elementName;
24 | private String namespace;
25 | private Map settingsMap;
26 |
27 | /**
28 | * Paramter constructor to create the PrivateData to use.
29 | * @param workgroup the name of the workgroup this private data belongs to.
30 | * @param map the private data settings.
31 | */
32 | public SettingsPrivateData(String workgroup, Map map) {
33 | super();
34 | namespace = "workgroup:" + workgroup + ":settings:email";
35 | elementName = "workgroup_settings";
36 | this.settingsMap = map;
37 | }
38 |
39 | /**
40 | * Returns the private data settings.
41 | * @return the settings.
42 | */
43 | public Map getMap() {
44 | return settingsMap;
45 | }
46 |
47 | /**
48 | * PrivateData implementation
49 | */
50 | public String getElementName() {
51 | return elementName;
52 | }
53 |
54 | /**
55 | * Returns the namespace.
56 | * @return the namespace.
57 | */
58 | public String getNamespace() {
59 | return namespace;
60 | }
61 |
62 | /**
63 | * Creates the xml representation of the data.
64 | * @return
65 | */
66 | public String toXML() {
67 | final StringBuffer buf = new StringBuffer();
68 | return buf.toString();
69 | }
70 |
71 | }
72 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/servlets/DynamicImageServlet.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 19018 $
4 | * $Date: 2005-06-09 14:41:08 -0700 (Thu, 09 Jun 2005) $
5 | *
6 | * Copyright (C) 2004-2008 Jive Software. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.servlets;
14 |
15 | import org.jivesoftware.webchat.ChatManager;
16 | import org.jivesoftware.webchat.actions.WorkgroupStatus;
17 | import org.jivesoftware.webchat.util.SettingsManager;
18 | import org.jivesoftware.webchat.util.WebLog;
19 |
20 | import org.jivesoftware.smack.SmackException.NoResponseException;
21 | import org.jivesoftware.smack.SmackException.NotConnectedException;
22 | import org.jivesoftware.smack.SmackException.NotLoggedInException;
23 | import org.jivesoftware.smack.XMPPException;
24 | import org.jivesoftware.smack.packet.Presence;
25 | import org.jivesoftware.smack.roster.Roster;
26 | import org.jxmpp.jid.BareJid;
27 | import org.jxmpp.jid.Jid;
28 | import org.jxmpp.jid.impl.JidCreate;
29 |
30 | import java.io.IOException;
31 |
32 | import javax.servlet.ServletConfig;
33 | import javax.servlet.ServletException;
34 | import javax.servlet.http.HttpServlet;
35 | import javax.servlet.http.HttpServletRequest;
36 | import javax.servlet.http.HttpServletResponse;
37 |
38 | /**
39 | * Used to retrieve images from within an email account. This allows to bypass
40 | * the issues we have had with retrieving dynamic images in email accounts.
41 | */
42 | public class DynamicImageServlet extends HttpServlet {
43 |
44 | public void init(ServletConfig config) throws ServletException {
45 | super.init(config);
46 | }
47 |
48 | /**
49 | * Process an image request.
50 | * @param request
51 | * @param response
52 | * @throws ServletException
53 | * @throws IOException
54 | */
55 | public void doGet(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException {
56 | // Initialize adminManager
57 | final String url = request.getRequestURI();
58 | String string = url.substring(0, url.indexOf("/image.gif"));
59 | String requestInfo = string.substring(string.lastIndexOf("/") + 1);
60 |
61 | int indexOfUnderline = requestInfo.indexOf("_");
62 | final String agentName = requestInfo.substring(0, indexOfUnderline);
63 | final String workgroupName = requestInfo.substring(indexOfUnderline + 1);
64 | BareJid agentJid = JidCreate.bareFrom(agentName);
65 | Jid workgroupJid = JidCreate.from(workgroupName);
66 | getImage(agentJid, workgroupJid, request, response);
67 | }
68 |
69 | private void getImage(BareJid requestAgent, Jid workgroup, HttpServletRequest request, HttpServletResponse response) {
70 | ChatManager chatManager = ChatManager.getInstance();
71 |
72 | try {
73 |
74 | boolean isOnline = WorkgroupStatus.isOnline(workgroup.toString());
75 | final SettingsManager imageManager = SettingsManager.getInstance();
76 |
77 | final Roster roster = Roster.getInstanceFor(chatManager.getGlobalConnection());
78 | final Presence presence = roster.getPresence(requestAgent);
79 |
80 | isOnline = isOnline && presence != null && presence.getType() == Presence.Type.available;
81 |
82 | if (!isOnline) {
83 | Object o = roster.getEntry(requestAgent);
84 | if (o == null) {
85 | roster.createEntry(requestAgent, requestAgent.toString(), null);
86 | }
87 | }
88 |
89 | byte[] image;
90 | if (isOnline) {
91 | image = imageManager.getImage("personalonline", workgroup, getServletContext());
92 | }
93 | else {
94 | image = imageManager.getImage("personaloffline", workgroup, getServletContext());
95 | }
96 |
97 | imageManager.writeBytesToStream(image, response);
98 | }
99 | catch (XMPPException | NotLoggedInException | NoResponseException | NotConnectedException | InterruptedException e) {
100 | //TODO maybe better to throw
101 | WebLog.logError("Error creating new roster entry:", e);
102 | }
103 |
104 | }
105 |
106 |
107 | }
108 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/servlets/ImageServlet.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 19018 $
4 | * $Date: 2005-06-09 14:41:08 -0700 (Thu, 09 Jun 2005) $
5 | *
6 | * Copyright (C) 2004-2008 Jive Software. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.servlets;
14 |
15 | import org.jivesoftware.webchat.util.SettingsManager;
16 |
17 | import org.jxmpp.jid.Jid;
18 | import org.jxmpp.jid.impl.JidCreate;
19 |
20 | import java.io.IOException;
21 |
22 | import javax.servlet.ServletConfig;
23 | import javax.servlet.ServletException;
24 | import javax.servlet.http.HttpServlet;
25 | import javax.servlet.http.HttpServletRequest;
26 | import javax.servlet.http.HttpServletResponse;
27 |
28 | /**
29 | * Retrieves the images belonging to particular workgroup. This is used for the look and feel of
30 | * a particular workgroup.
31 | */
32 | public class ImageServlet extends HttpServlet {
33 | private final String IMAGE = "image";
34 | private final String WORKGROUP = "workgroup";
35 |
36 | public void init(ServletConfig config) throws ServletException {
37 | super.init(config);
38 | }
39 |
40 | public void doGet(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException {
41 | // Initialize adminManager
42 | final String imageName = request.getParameter(IMAGE);
43 | final String workgroupName = request.getParameter(WORKGROUP);
44 | Jid workgroupJid = JidCreate.from(workgroupName);
45 |
46 | final SettingsManager imageManager = SettingsManager.getInstance();
47 |
48 | byte[] imageBytes = imageManager.getImage(imageName, workgroupJid, getServletContext());
49 | if (imageBytes == null) {
50 | getServletContext().log(imageName + " for " + workgroupName + " is null.");
51 | return;
52 | }
53 |
54 | imageManager.writeBytesToStream(imageBytes, response);
55 | }
56 | }
57 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/settings/ChatSettingsManager.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 24159 $
4 | * $Date: 2005-11-28 13:49:07 -0800 (Mon, 28 Nov 2005) $
5 | *
6 | * Copyright (C) 2004-2008 Jive Software. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.settings;
14 |
15 | import org.jivesoftware.webchat.util.WebLog;
16 | import com.thoughtworks.xstream.XStream;
17 |
18 | import java.io.File;
19 | import java.io.FileReader;
20 | import java.io.FileWriter;
21 | import java.io.IOException;
22 |
23 | /**
24 | * Handles the loading and saving of the Settings associated with this webapp.
25 | */
26 | public class ChatSettingsManager {
27 | private ConnectionSettings connectionSettings;
28 | private XStream xstream;
29 | private File settingsFile;
30 |
31 | /**
32 | * Initialize ChatSettingsManager.
33 | */
34 | public ChatSettingsManager() {
35 | xstream = new XStream();
36 | xstream.alias("chat-settings", ConnectionSettings.class);
37 | }
38 |
39 | /**
40 | * Loads the settings file.
41 | *
42 | * @param settingsFile the File wrapper of the settings file.
43 | */
44 | public ChatSettingsManager(File settingsFile) {
45 | this();
46 | this.settingsFile = settingsFile;
47 | }
48 |
49 | /**
50 | * Returns the ChatSettings of this webapp.
51 | *
52 | * @return the ChatSettings of this webapp, otherwise returns null if one
53 | * does not exist.
54 | */
55 | public ConnectionSettings getSettings() {
56 | if (connectionSettings != null) {
57 | return connectionSettings;
58 | }
59 |
60 | // Otherwise load
61 | loadSettings();
62 |
63 |
64 | return connectionSettings;
65 | }
66 |
67 | /**
68 | * Load the chat-settings.xml file. The chat-settings.xml should be located under the WEB-INF
69 | * directory of the webapp.
70 | */
71 | public void loadSettings() {
72 | if (settingsFile.exists()) {
73 | try {
74 | FileReader reader = new FileReader(settingsFile);
75 | connectionSettings = (ConnectionSettings)xstream.fromXML(reader);
76 | }
77 | catch (Exception e) {
78 | WebLog.logError("Fastpath could not find chat-settings.xml in the WEB-INF directory of Webchat", e);
79 | }
80 | }
81 | }
82 |
83 | /**
84 | * Returns true if ChatSettings have already been set.
85 | *
86 | * @return true if ChatSettings have already been set.
87 | */
88 | public boolean hasSettings() {
89 | return getSettingsFile().exists();
90 | }
91 |
92 | /**
93 | * Persists the ChatSettings.
94 | *
95 | * @param settings the ChatSettings to persist.
96 | */
97 | public void save(ConnectionSettings settings) {
98 | FileWriter writer = null;
99 | try {
100 | writer = new FileWriter(getSettingsFile());
101 | }
102 | catch (IOException e) {
103 | WebLog.logError("Error saving settings:", e);
104 | }
105 | xstream.toXML(settings, writer);
106 | connectionSettings = settings;
107 | }
108 |
109 | /**
110 | * Returns the ChatSettings file.
111 | *
112 | * @return the ChatSettings File.
113 | */
114 | private File getSettingsFile() {
115 | return settingsFile;
116 | }
117 | }
118 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/settings/ConnectionSettings.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSFile$
3 | * $Revision: 19018 $
4 | * $Date: 2005-06-09 14:41:08 -0700 (Thu, 09 Jun 2005) $
5 | *
6 | * Copyright (C) 2004-2008 JiveSoftware, Inc. All rights reserved.
7 | *
8 | * This software is published under the terms of the GNU Public License (GPL),
9 | * a copy of which is included in this distribution, or a commercial license
10 | * agreement with Jive.
11 | */
12 |
13 | package org.jivesoftware.webchat.settings;
14 |
15 | /**
16 | * Container for server connection settings. The ChatSettings are responsible for handling
17 | * all connectivty settings to connect the Web Client service to a particular XMPPServer.
18 | */
19 | public class ConnectionSettings {
20 | private String serverDomain;
21 | private int port;
22 | private boolean sslEnabled;
23 | private int sslPort = -1;
24 |
25 | /**
26 | * Empty Constructor
27 | */
28 | public ConnectionSettings(){
29 |
30 | }
31 |
32 | /**
33 | * Returns the XMPPServer domain to connect to.
34 | * @return the XMPPServer domain.
35 | */
36 | public String getServerDomain() {
37 | return serverDomain;
38 | }
39 |
40 | /**
41 | * Sets the XMPPServer domain to connect to.
42 | * @param serverDomain the XMPPServer to connect to.
43 | */
44 | public void setServerDomain(String serverDomain) {
45 | this.serverDomain = serverDomain;
46 | }
47 |
48 | /**
49 | * Returns true if SSL Connections are enabled.
50 | * @return true if SLL Connections are enabled, otherwise false.
51 | */
52 | public boolean isSSLEnabled() {
53 | return sslEnabled;
54 | }
55 |
56 | /**
57 | * Enables or disables SSL Connections.
58 | * @param sslEnabled true to enable SSL Connections, default is false.
59 | */
60 | public void setSSLEnabled(boolean sslEnabled) {
61 | this.sslEnabled = sslEnabled;
62 | }
63 |
64 | /**
65 | * Returns the SSLPort to connect to. This is only called if SSL is enabled.
66 | * @return the port to connect to using SSL.
67 | */
68 | public int getSSLPort() {
69 | return sslPort;
70 | }
71 |
72 | /**
73 | * Sets the SLL port.
74 | * @param sslPort the SSL port to use.
75 | */
76 | public void setSSLPort(int sslPort) {
77 | this.sslPort = sslPort;
78 | }
79 |
80 | /**
81 | * Returns the non-secure port to connect to.
82 | * @return the non-secure port to connect to.
83 | */
84 | public int getPort() {
85 | return port;
86 | }
87 |
88 | /**
89 | * Sets the non-secure port to connect to. Default is port 5222.
90 | * @param port the non-secure port to connect to.
91 | */
92 | public void setPort(int port) {
93 | this.port = port;
94 | }
95 | }
96 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/sounds/SoundServlet.java:
--------------------------------------------------------------------------------
1 | package org.jivesoftware.webchat.sounds;
2 |
3 | import org.jivesoftware.webchat.ChatManager;
4 | import org.jivesoftware.webchat.util.WebLog;
5 |
6 | import org.jivesoftware.smack.SmackException.NoResponseException;
7 | import org.jivesoftware.smack.SmackException.NotConnectedException;
8 | import org.jivesoftware.smack.XMPPException;
9 | import org.jivesoftware.smackx.workgroup.settings.SoundSettings;
10 | import org.jivesoftware.smackx.workgroup.user.Workgroup;
11 | import org.jxmpp.jid.Jid;
12 | import org.jxmpp.jid.impl.JidCreate;
13 |
14 | import java.io.IOException;
15 |
16 | import javax.servlet.ServletConfig;
17 | import javax.servlet.ServletException;
18 | import javax.servlet.http.HttpServlet;
19 | import javax.servlet.http.HttpServletRequest;
20 | import javax.servlet.http.HttpServletResponse;
21 |
22 | public class SoundServlet extends HttpServlet {
23 |
24 | public void init(ServletConfig servletConfig) throws ServletException {
25 | super.init(servletConfig);
26 | }
27 |
28 | protected void doPost(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException {
29 | doGet(request, response);
30 | }
31 |
32 | protected void doGet(HttpServletRequest request, HttpServletResponse response) throws ServletException, IOException {
33 | String workgroupName = request.getParameter("workgroup");
34 | String action = request.getParameter("action");
35 | Jid workgroupJid = JidCreate.from(workgroupName);
36 |
37 | Workgroup workgroup = new Workgroup(workgroupJid, ChatManager.getInstance().getGlobalConnection());
38 | try {
39 | SoundSettings soundSettings = workgroup.getSoundSettings();
40 | response.setContentType("audio/wav");
41 | if (action != null) {
42 | if ("incoming".equals(action.trim())) {
43 | response.getOutputStream().write(soundSettings.getIncomingSoundBytes());
44 | } else if ("outgoing".equals(action.trim())) {
45 | response.getOutputStream().write(soundSettings.getOutgoingSoundBytes());
46 | }
47 | }
48 | } catch (XMPPException | NoResponseException | NotConnectedException | InterruptedException e) {
49 | WebLog.log("Could not load sound settings for workgroup " + workgroupName);
50 | }
51 | }
52 | }
53 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/util/FormText.java:
--------------------------------------------------------------------------------
1 | /**
2 | * $RCSfile$
3 | * $Revision: 19493 $
4 | * $Date: 2005-08-12 11:22:31 -0700 (Fri, 12 Aug 2005) $
5 | *
6 | * Copyright (C) 1999-2005 Jive Software. All rights reserved.
7 | *
8 | * This software is the proprietary information of Jive Software. Use is
9 | subject to license terms.
10 | */
11 |
12 | package org.jivesoftware.webchat.util;
13 |
14 | import org.jivesoftware.smackx.workgroup.settings.ChatSetting;
15 | import org.jxmpp.jid.Jid;
16 | import org.jxmpp.jid.impl.JidCreate;
17 | import org.jxmpp.stringprep.XmppStringprepException;
18 |
19 | import java.text.SimpleDateFormat;
20 | import java.util.Date;
21 |
22 | public class FormText {
23 |
24 | public static final SimpleDateFormat DATE_FORMATTER = new SimpleDateFormat("MM/dd/yy h:mm");
25 | public static final SimpleDateFormat TIME_FORMATTER = new SimpleDateFormat("h:mm");
26 |
27 | public static String getChatRoomWelcomeMessage(String agent, String workgroup) {
28 | String value = getTextSetting("acceptedChat_text", workgroup);
29 | value = WebUtils.replace(value, "${agent}", agent);
30 | value = WebUtils.replace(value, "'", "\\\'");
31 | value = WebUtils.replace(value, "\n", "
");
32 |
33 | return value.trim();
34 | }
35 |
36 | public static String getWelcomeText(String workgroup) {
37 | return getTextSetting("user_input_page_title", workgroup);
38 | }
39 |
40 | public static String getChatDisconnected(String agent, String workgroup) {
41 | String value = getTextSetting("chatDisconnect_text", workgroup);
42 | value = WebUtils.replace(value, "${agent}", agent);
43 | return value;
44 | }
45 |
46 | public static String getSessionHasEnded(String agent, String workgroup) {
47 | String value = getTextSetting("chatSessionEnded_text", workgroup);
48 | value = WebUtils.replace(value, "${agent}", agent);
49 | return value;
50 | }
51 |
52 | public static String getInvitiationSent(String agent, String workgroup) {
53 | String value = getTextSetting("inviteChat_text", workgroup);
54 | value = WebUtils.replace(value, "${agent}", agent);
55 | return value;
56 | }
57 |
58 | public static String getTransferSent(String agent, String workgroup) {
59 | String value = getTextSetting("transferChat_text", workgroup);
60 | value = WebUtils.replace(value, "${agent}", agent);
61 | return value;
62 | }
63 |
64 | public static String getTranscriptText(String workgroup) {
65 | return getTextSetting("transcript_window_text", workgroup);
66 | }
67 |
68 |
69 | public static String getStartChatButtonText(String workgroup) {
70 | return getTextSetting("start_chat_button", workgroup);
71 | }
72 |
73 | public static String getQueueTitleText(String workgroup) {
74 | return getTextSetting("queue_title_text", workgroup);
75 | }
76 |
77 | public static String getQueueDescriptionText(String workgroup) {
78 | String value = getTextSetting("queue_description_text", workgroup);
79 |
80 | value = WebUtils.replace(value, "${position}", "?");
81 | value = WebUtils.replace(value, "${waitTime}", "?");
82 | return value;
83 | }
84 |
85 | public static String getTranscriptSent(String workgroup) {
86 | return getTextSetting("transcript_send_text", workgroup);
87 | }
88 |
89 | public static String getTranscriptNotSent(String workgroup) {
90 | return getTextSetting("transcript_not_sent_text", workgroup);
91 | }
92 |
93 | public static String agentHasEndedConversation(String agent, String workgroup) {
94 | String value = getTextSetting("chatSessionEnded_text", workgroup);
95 | value = WebUtils.replace(value, "${agent}", agent);
96 | value = WebUtils.replace(value, "\n", "
");
97 |
98 | return value;
99 | }
100 |
101 | public static String getStartButton(String workgroup) {
102 | return getTextSetting("start_chat_button", workgroup);
103 | }
104 |
105 | public static String getNoHelpText(String workgroup) {
106 | return getTextSetting("no_help_text", workgroup);
107 | }
108 |
109 | public static String getQueueFooter(String workgroup) {
110 | return getTextSetting("queue_footer_text", workgroup);
111 | }
112 |
113 | public static String getNoAgentText(String workgroup) {
114 | String value = getTextSetting("no_agent_text", workgroup);
115 | value = WebUtils.replace(value, "'", "\\\'");
116 | value = WebUtils.replace(value, "\n", "
");
117 |
118 | return value.trim();
119 | }
120 |
121 | public static String getInvitingAgentText(String workgroup) {
122 | return getTextSetting("inviteChat_text", workgroup);
123 | }
124 |
125 | public static String getTransferToAgentText(String workgroup) {
126 | return getTextSetting("transferChat_text", workgroup);
127 | }
128 |
129 | public static String getTextSetting(String key, String workgroup) {
130 | SettingsManager settingsManager = SettingsManager.getInstance();
131 |
132 | try {
133 | Jid workgroupJid = JidCreate.from(workgroup);
134 |
135 | ChatSetting chatSettings = settingsManager.getChatSetting(key, workgroupJid);
136 |
137 | Date now = new Date();
138 | String date = DATE_FORMATTER.format(now);
139 | String time = TIME_FORMATTER.format(now);
140 |
141 | if (chatSettings == null) {
142 | return "";
143 | }
144 |
145 | String value = chatSettings.getValue();
146 | value = WebUtils.replace(value, "${time}", time);
147 | value = WebUtils.replace(value, "${date}", date);
148 | return value;
149 |
150 | } catch (XmppStringprepException e) {
151 |
152 | WebLog.logError("getTextSetting : " + e.getLocalizedMessage());
153 | return "";
154 |
155 | }
156 | }
157 | }
158 |
--------------------------------------------------------------------------------
/war/src/main/java/org/jivesoftware/webchat/util/WebLog.java:
--------------------------------------------------------------------------------
1 | package org.jivesoftware.webchat.util;
2 |
3 | import org.jivesoftware.webchat.FastpathServlet;
4 |
5 | import java.io.File;
6 | import java.io.IOException;
7 | import java.util.logging.FileHandler;
8 | import java.util.logging.Level;
9 | import java.util.logging.Logger;
10 | import java.util.logging.SimpleFormatter;
11 |
12 | public class WebLog {
13 | static File errorFile;
14 | private static Logger LOGGER;
15 |
16 | static {
17 | // Create an appending file handler
18 | File webFile = new File(FastpathServlet.BASE_LOCATION, "WEB-INF");
19 |
20 | File logDir = null;
21 | try {
22 | logDir = new File(webFile.getParentFile().getParentFile().getParentFile(), "logs");
23 | }
24 | catch (Exception e) {
25 |
26 | }
27 | if (logDir != null && logDir.exists()) {
28 | errorFile = new File(logDir, "webchat-error.log");
29 | }
30 | else {
31 | errorFile = new File(webFile, "webchat-error.log");
32 | }
33 |
34 |
35 | try {
36 | // Create an appending file handler
37 | boolean append = true;
38 | FileHandler handler = new FileHandler(errorFile.getCanonicalPath(), append);
39 | handler.setFormatter(new SimpleFormatter());
40 |
41 | // Add to the desired logger
42 | LOGGER = Logger.getAnonymousLogger();
43 | LOGGER.addHandler(handler);
44 | }
45 | catch (IOException e) {
46 | e.printStackTrace();
47 | }
48 | }
49 |
50 |
51 | public final static void changeLogFile(File file) {
52 | errorFile = file;
53 | }
54 |
55 | /**
56 | * Logs all error messages to default error logger.
57 | *
58 | * @param message a message to append to log file.
59 | * @param ex the exception being thrown.
60 | */
61 | public final static void logError(String message, Exception ex) {
62 | LOGGER.log(Level.WARNING, message, ex);
63 | }
64 |
65 | /**
66 | * Logs all error messages to default error logger.
67 | *
68 | * @param message a message to append to log file.
69 | * @param ex the exception being thrown.
70 | */
71 | public final static void logError(String message, Throwable ex) {
72 | LOGGER.log(Level.WARNING, message, ex);
73 | }
74 |
75 | /**
76 | * Logs all error messages to default error logger.
77 | *
78 | * @param message a message to append to log file.
79 | */
80 | public final static void logError(String message) {
81 | LOGGER.log(Level.WARNING, message);
82 | }
83 |
84 | public final static void log(String message) {
85 | LOGGER.log(Level.INFO, message);
86 | }
87 | }
88 |
--------------------------------------------------------------------------------
/war/src/main/webapp/WEB-INF/dwr.xml:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
15 |
16 |
17 |
20 |
21 |
--------------------------------------------------------------------------------
/war/src/main/webapp/WEB-INF/web.xml:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 | Fastpath Webchat
5 | Customer Chat web application.
6 |
7 |
8 |
9 | branding
10 | default
11 |
12 |
13 | brandingTitle
14 | Webchat: Fastpath
15 |
16 |
17 |
23 |
24 |
30 |
31 |
32 | SetupFilter
33 | org.jivesoftware.webchat.SetupFilter
34 |
35 | errorPage
36 | fatal.jsp
37 |
38 |
39 |
40 | CharacterEncoder
41 | org.jivesoftware.webchat.SetCharacterEncodingFilter
42 |
43 |
44 | SetupFilter
45 | /*
46 |
47 |
48 | CharacterEncoder
49 | /*
50 |
51 |
52 |
53 |
54 |
55 | FastpathServlet
56 | org.jivesoftware.webchat.FastpathServlet
57 |
58 |
59 | smackDebugger
60 | org.jivesoftware.smack.debugger.ConsoleDebugger
61 |
62 |
63 | 1
64 |
65 |
66 | ImageServlet
67 | org.jivesoftware.webchat.servlets.ImageServlet
68 |
69 |
70 | DynamicImageServlet
71 | org.jivesoftware.webchat.servlets.DynamicImageServlet
72 |
73 |
74 | SoundServlet
75 | org.jivesoftware.webchat.sounds.SoundServlet
76 |
77 |
78 |
79 |
80 |
81 | dwr-fastpath-invoker
82 | DWR Servlet
83 | Direct Web Remoter Servlet
84 | org.directwebremoting.servlet.DwrServlet
85 |
86 |
87 | crossDomainSessionSecurity
88 | false
89 |
90 |
91 |
92 | debug
93 | false
94 | Do we startup in debug/test mode?
95 |
96 |
97 |
98 |
99 |
100 | dwr-fastpath-invoker
101 | /dwr/*
102 |
103 |
104 |
105 |
106 |
107 | FastpathServlet
108 | /live/*
109 |
110 |
111 | ImageServlet
112 | /getimage
113 |
114 |
115 | DynamicImageServlet
116 | /dynoimages/*
117 |
118 |
119 | SoundServlet
120 | /sounds/*
121 |
122 |
123 |
124 |
125 |
126 | 1
127 |
128 |
129 | jnlp
130 | application/x-java-jnlp-file
131 |
132 |
133 |
134 |
135 | index.jsp
136 |
137 |
147 |
148 |
--------------------------------------------------------------------------------
/war/src/main/webapp/agent-image.jsp:
--------------------------------------------------------------------------------
1 | <%
2 | request.getRequestDispatcher("/live").forward(request, response);
3 | %>
4 |
--------------------------------------------------------------------------------
/war/src/main/webapp/chat-ended.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: 28176 $
4 | - $Date: 2006-03-07 10:01:10 -0800 (Tue, 07 Mar 2006) $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="org.jivesoftware.webchat.util.WebLog,
14 | java.io.Writer,
15 | java.io.StringWriter,
16 | java.io.PrintWriter" %>
17 |
18 | <%
19 | String workgroup = request.getParameter("workgroup");
20 | %>
21 |
22 |
23 |
24 | Chat Ended
25 |
26 |
27 |
28 |
29 |
30 |
31 |
32 | <% if(workgroup != null){ %>
33 | 
34 | <% } %>
35 |
36 |
37 |
Chat Ended Thank you for using our chat service.
42 |
43 |
44 |
45 |
--------------------------------------------------------------------------------
/war/src/main/webapp/contact-agent.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="org.jivesoftware.webchat.util.ParamUtils,
14 | org.jivesoftware.webchat.actions.WorkgroupStatus,
15 | org.jivesoftware.smack.XMPPConnection,
16 | org.jivesoftware.smack.roster.Roster,
17 | org.jivesoftware.smack.packet.Presence" errorPage="fatal.jsp" %>
18 |
19 |
20 |
21 |
22 |
23 |
24 |
25 |
26 | <%
27 | String email = request.getParameter("email");
28 | String agentName = request.getParameter("name");
29 | String jid = request.getParameter("jid");
30 |
31 | boolean isAgentOnline = WorkgroupStatus.isAgentOnline(jid);
32 |
33 | if(isAgentOnline){
34 | response.sendRedirect("agentinfo.jsp?agentName="+agentName+"&jid="+jid+"&email="+email);
35 | return;
36 | }
37 | else {
38 | %>
<%
39 | }
40 | %>
41 |
42 |
43 |
--------------------------------------------------------------------------------
/war/src/main/webapp/email/offline-mail.jsp:
--------------------------------------------------------------------------------
1 | <%@ page import="org.jivesoftware.webchat.util.FormText"%>
2 | <%
3 | String workgroup = request.getParameter("workgroup");
4 | String offlineText = FormText.getNoHelpText(workgroup);
5 |
6 | %>
7 |
8 |
9 | Offline
10 |
13 |
14 |
15 |
16 |
17 |
18 |
19 | 
20 |
21 |
22 |
23 |
<%= offlineText%>
25 |
26 |
27 |
30 |
31 |
32 |
33 |
35 |
36 | 
37 |
38 |
39 |
40 |
41 |
42 |
43 |
44 |
45 |
46 |
--------------------------------------------------------------------------------
/war/src/main/webapp/exit-queue.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page contentType="text/html;charset=UTF-8" language="java" %>
14 | Chat Service Not Available
36 |
37 |
38 |
39 |
40 |
41 |
42 |
43 |
44 |
45 |
46 | Online Chat Service
47 |
48 |
49 |
50 |
51 | Our chat service is unavailable at this time. Please check back soon.
52 |
53 |
54 |
55 |
56 | <%= getStackTrace(exception) %>
57 |
58 |
59 |
60 |
61 |
62 |
63 | <%!
64 | public static String getStackTrace(Throwable aThrowable) {
65 | if(aThrowable == null){
66 | return "";
67 | }
68 | final Writer result = new StringWriter();
69 | final PrintWriter printWriter = new PrintWriter(result);
70 | aThrowable.printStackTrace(printWriter);
71 | return result.toString();
72 | }
73 | %>
74 |
--------------------------------------------------------------------------------
/war/src/main/webapp/framemain.jsp:
--------------------------------------------------------------------------------
1 | <%@ taglib uri = "http://java.sun.com/jstl/core" prefix = "c"%>
2 |
3 | <%--
4 | - $RCSfile$
5 | - $Revision: $
6 | - $Date: $
7 | -
8 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
9 | -
10 | - This software is published under the terms of the GNU Public License (GPL),
11 | - a copy of which is included in this distribution, or a commercial license
12 | - agreement with Jive.
13 | --%>
14 |
15 |
16 |
17 |
18 | <c:out value="${initParam.brandingTitle}"/>
19 |
20 |
21 |
22 |
23 |
24 |
50 |
51 |
52 |
57 |
58 |
--------------------------------------------------------------------------------
/war/src/main/webapp/global.css:
--------------------------------------------------------------------------------
1 | /*
2 | $RCSfile$
3 | $Revision: 18603 $
4 | $Date: 2005-03-14 18:28:28 -0800 (Mon, 14 Mar 2005) $
5 |
6 | Copyright Jive Software, all rights reserved.
7 | */
8 |
9 | BODY, TH, TD, DIV, P, UL, LI {
10 | font-size : 10pt;
11 | font-family : arial, helvetica, sans-serif;
12 | }
13 | BODY {
14 | background-color : #fff;
15 | }
16 | #img-logo {
17 | padding-right : 1em;
18 | }
19 | #download {
20 | list-style-image : url(../images/win.gif);
21 | }
22 | #changelog {
23 | list-style-image : url(../images/txt.gif);
24 | }
25 | #plugin {
26 | list-style-image : url(../images/plugin.gif);
27 | }
28 | #links LI {
29 | padding : 0 0 1em 0;
30 | margin : 0;
31 | }
32 | #email {
33 | padding : 1em;
34 | border : 1px #ccc solid;
35 | }
36 | #email P {
37 | font-family : courier new, monospace !important;
38 | }
39 | P {
40 | padding-top : 0px;
41 | padding-bottom : 0.5em;
42 | margin-top : 0px;
43 | margin-bottom : 0.5em;
44 | }
45 | UL {
46 | padding-top : 0px;
47 | margin-top : 0px;
48 | }
49 | .main {
50 | width : 600px;
51 | }
52 | .left-gutter {
53 | text-align : right;
54 | }
55 | .main-img {
56 | border-bottom : 1px #C5D2E3 dashed;
57 | padding-top : 38px;
58 | }
59 | .nav-links {
60 | border-bottom : 1px #C5D2E3 dashed;
61 | padding : 3px;
62 | font-size : 8pt;
63 | font-family : verdana, arial, helvetica, sans-serif;
64 | }
65 | .nav-links A {
66 | text-decoration : none;
67 | font-weight : bold;
68 | padding-right : 2em;
69 | }
70 | H4 {
71 | font-size : 12pt;
72 | font-weight : bold;
73 | }
74 | A {
75 | color : #11568C;
76 | }
77 | A:visited {
78 |
79 | }
80 | A:hover {
81 | color : #7A1D42;
82 | }
83 | .footer {
84 | margin-top : 50px;
85 | margin-bottom : 15px;
86 | border-top : 1px #C5D2E3 solid;
87 | padding : 2px;
88 | text-align : center;
89 | font-size : 8pt;
90 | font-family : verdana,arial,helvetica,sans-serif;
91 | color : #7498C0;
92 | }
93 | .footer A, .footer A:visited, .footer A:hover {
94 | color : #7498C0;
95 | }
96 | .pageheader {
97 | font-size : 12pt;
98 | font-weight : bold;
99 | }
100 |
101 | .project {
102 | border : 2px #C5D2E3 solid;
103 | }
104 | .project TH, .project TD {
105 | padding : 3px;
106 | }
107 | .project TH {
108 | text-align : left;
109 | font-size : 8pt;
110 | font-weight : bold;
111 | font-family : verdana, arial, helvetica, sans-serif;
112 | background-color : #DCE8F7;
113 | }
114 | .project .subheader TH {
115 | padding-top : 6px;
116 | border-bottom : 1px #C5D2E3 solid;
117 | }
118 | .project .category {
119 | border-bottom : 1px #C5D2E3 dashed;
120 | }
121 | .project .category {
122 | padding-top : 10px;
123 | }
124 | .project .title {
125 | font-size : 12pt;
126 | font-family : arial, helvetica, sans-serif;
127 | }
128 | .project .icon {
129 | width : 1%;
130 | text-align : center;
131 | padding-left : 6px;
132 | padding-right : 6px;
133 | }
134 | .project .even TD {
135 | background-color : #EFF5FD;
136 | }
137 | .project .size {
138 | text-align : right;
139 | padding-right : 1em;
140 | }
141 |
142 | .issues-box .sidebar-box TD {
143 | font-size : 8pt;
144 | font-family : verdana, arial, helvetica, sans-serif;
145 | }
146 |
147 | .sidebar {
148 | padding-left : 10px;
149 | }
150 | .sidebar-box {
151 | border : 1px #C5D2E3 solid;
152 | margin-bottom : 2em;
153 | }
154 | .sidebar-box TH, .sidebar-box TD {
155 | padding : 3px;
156 | }
157 | .sidebar-box TH {
158 | background-color : #DCE8F7;
159 | border-bottom : 1px #C5D2E3 solid;
160 | }
161 | .sidebar-box THEAD TH {
162 | font-size : 8pt;
163 | font-family : verdana,arial,helvetica,sans-serif;
164 | }
165 |
166 |
--------------------------------------------------------------------------------
/war/src/main/webapp/help/content.html:
--------------------------------------------------------------------------------
1 |
12 |
13 |
14 |
15 |
16 | Help Content
17 |
18 |
19 |
20 |
21 |
22 |
23 | Help Content
24 |
25 |
26 |
27 | Help content to appear here...
28 |
29 |
30 |
31 |
38 |
39 |
40 |
41 |
42 |
43 | Section 1
44 |
45 |
46 |
47 |
48 | This is section one's content. Just some sample text goes here. Blah blah blah more sample text appears here.
49 | Just a little more sample content.
50 |
51 |
52 |
53 |
54 | Section 2
55 |
56 |
57 |
58 |
59 | This is section one's content. Just some sample text goes here. Blah blah blah more sample text appears here.
60 | Just a little more sample content.
61 |
62 |
63 |
64 |
65 | Section 3
66 |
67 |
68 |
69 |
70 | This is section one's content. Just some sample text goes here. Blah blah blah more sample text appears here.
71 | Just a little more sample content. This is section one's content. Just some sample text goes here. Blah blah
72 | blah more sample text appears here. Just a little more sample content. This is section one's content. Just
73 | some sample text goes here. Blah blah blah more sample text appears here. Just a little more sample content.
74 |
75 |
76 |
77 |
78 |
--------------------------------------------------------------------------------
/war/src/main/webapp/helpwin.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: 18400 $
4 | - $Date: 2005-02-05 00:40:39 -0800 (Sat, 05 Feb 2005) $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page errorPage = "fatal.jsp"%>
14 |
15 | <%@ include file = "include/global.jsp"%>
16 |
17 |
18 |
19 |
20 | <%= brandingTitle %> - Help
21 |
22 |
23 |
24 |
25 |
26 |
27 |
28 |
29 |
30 | <%= brandingTitle %> - Help
31 |
32 |
33 |
34 |
36 |
37 |
38 |
39 |
41 |
42 | 
43 |
44 |
45 |
46 |
47 |
48 |
--------------------------------------------------------------------------------
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1 | <%--
2 | - $RCSfile$
3 | - $Revision: 18400 $
4 | - $Date: 2005-02-05 00:40:39 -0800 (Sat, 05 Feb 2005) $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <% // All global vars defined here
14 |
15 | // Get the branding scheme for this app. This will serve as a suffix for all
16 | // image names.
17 | String branding = application.getInitParameter( "branding" );
18 | if (branding == null || "".equals(branding.trim())) {
19 | branding = "default";
20 | }
21 | String brandingTitle = application.getInitParameter("branding-title");
22 | %>
23 |
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/war/src/main/webapp/index.jsp:
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1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page
14 | import="org.jivesoftware.webchat.ChatManager,
15 | org.jivesoftware.webchat.actions.WorkgroupStatus,
16 | org.jivesoftware.webchat.settings.ConnectionSettings,
17 | org.jivesoftware.smack.XMPPConnection,
18 | java.util.Collection,
19 | java.util.Iterator" errorPage="fatal.jsp" %>
20 |
21 | <%
22 | if (!Boolean.valueOf(System.getProperty("isdemo")).booleanValue()) {
23 |
24 | }
25 | %>
26 |
27 |
28 |
29 | Fastpath Web Chat
30 |
31 |
32 |
33 |
34 |
35 |
36 |
37 |
38 |
39 |
40 |
41 | Fastpath Web Chat
42 |
43 |
44 |
45 |
46 |
47 |
48 |
49 |
50 |
51 |
52 |
53 |
54 |
55 |
56 | List of available workgroups within Fastpath
57 |
58 |
59 |
60 | Click on one of the following workgroups to join.
61 |
62 |
63 |
64 |
65 |
66 | <% int count = 1;
67 | Collection workgroupList = null;
68 | Iterator workgroups = null;
69 | try {
70 | workgroupList = WorkgroupStatus.getWorkgroupNames();
71 | workgroups = workgroupList.iterator();
72 | }
73 | catch (Exception e) {
74 | e.printStackTrace();
75 | }
76 | while (workgroups != null && workgroups.hasNext()) {
77 | String workgroupName = workgroups.next();
78 | %>
79 |
80 | <%= count++ %>.
81 | Workgroup: <%= workgroupName %>
82 |
83 |
86 |
87 |
88 | <% } %>
89 |
90 | <%
91 | if (workgroupList == null || workgroupList.size() == 0) {
92 | XMPPConnection con = ChatManager.getInstance().getGlobalConnection();
93 | ConnectionSettings settings = ChatManager.getInstance().getChatSettingsManager().getSettings();
94 |
95 | if (con == null || !con.isConnected()) {
96 | %>
97 | Unable to connect to server using the following settings: Server: <%= settings.getServerDomain()%> Port: <%= settings.isSSLEnabled() ? settings.getSSLPort() : settings.getPort()%> SSL Enabled: <%= settings.isSSLEnabled() ? "true" : "false" %> Test Connection
Please change your server settings in the setup tool.
109 |
110 |
111 |
112 |
113 |
114 |
115 |
116 |
117 |
118 |
119 |
120 |
121 |
122 |
123 |
124 |
125 |
--------------------------------------------------------------------------------
/war/src/main/webapp/jivelive.jsp:
--------------------------------------------------------------------------------
1 | //=====================
2 | // Copyright (c) 2004-2005
3 | // Fastpath
4 | // http://www.jivesoftware.com
5 | //=====================
6 | <%@ include file="common.js" %>
7 |
8 | <%
9 | String urls = request.getRequestURL().toString();
10 | int indexs = urls.lastIndexOf( "/" );
11 |
12 | if (indexs != -1) {
13 | urls = urls.substring( 0, indexs );
14 | }
15 | %>
16 |
17 | function showChatButton(workgroup) {
18 | var d = new Date();
19 | var v1 = d.getSeconds() + '' + d.getDay();
20 | var img = "<%=urls %>/live?action=isAvailable&workgroup=" + workgroup;
21 | var gotoURL = "<%= urls %>/start.jsp?workgroup=" + workgroup + "&location=" + window.location.href;
22 | document.write(
23 | "![](\""+img+"\")
");
24 | }
25 |
26 | function displayWorkgroup(workgroup,online,offline) {
27 | var d = new Date();
28 | var v1 = d.getSeconds() + '' + d.getDay();
29 | var img = "<%=urls %>/live?action=isAvailable&workgroup=" + workgroup +"&online="+ online + "&offline="+offline;
30 | var gotoURL = "<%= urls %>/start.jsp?workgroup=" + workgroup + "&location=" + window.location.href;
31 | document.write(
32 | "");
33 | }
34 |
35 |
36 | function showChatButtonWithAgent(workgroup, agent) {
37 | var d = new Date();
38 | var v1 = d.getSeconds() + '' + d.getDay();
39 | var img = "<%=urls %>/live?action=isAvailable&workgroup=" + workgroup;
40 | var gotoURL = "<%= urls %>/start.jsp?workgroup=" + workgroup + "&agent=" + agent + "&location=" + window.location.href;
41 | document.write("");
42 | }
43 |
44 | function showButtonWithoutUI(workgroup, params){
45 | var d = new Date();
46 | var v1 = d.getSeconds() + '' + d.getDay();
47 | var img = "<%=urls %>/live?action=isAvailable&workgroup=" + workgroup;
48 |
49 | var gotoURL = "<%= urls %>/start.jsp?workgroup=" + workgroup + "&location=" + window.location.href + "&noUI=true&"+params;
50 | document.write("");
51 | }
52 |
53 |
54 |
55 |
56 |
57 |
58 |
59 |
60 |
61 |
62 |
63 |
64 |
65 |
66 |
67 |
--------------------------------------------------------------------------------
/war/src/main/webapp/js/scriptaculous.js:
--------------------------------------------------------------------------------
1 | var Scriptaculous = {
2 | Version: '1.5_pre4',
3 | require: function(libraryName) {
4 | // inserting via DOM fails in Safari 2.0, so brute force approach
5 | document.write('');
6 | },
7 | load: function() {
8 | if((typeof Prototype=='undefined') ||
9 | parseFloat(Prototype.Version.split(".")[0] + "." +
10 | Prototype.Version.split(".")[1]) < 1.4)
11 | throw("script.aculo.us requires the Prototype JavaScript framework >= 1.4.0");
12 | var scriptTags = document.getElementsByTagName("script");
13 | for(var i=0;i
6 |
7 | // Fade interval in milliseconds
8 | // Make this larger if you experience performance issues
9 | Fadomatic.INTERVAL_MILLIS = 50;
10 |
11 | // Creates a fader
12 | // element - The element to fade
13 | // speed - The speed to fade at, from 0.0 to 100.0
14 | // initialOpacity (optional, default 100) - element's starting opacity, 0 to 100
15 | // minOpacity (optional, default 0) - element's minimum opacity, 0 to 100
16 | // maxOpacity (optional, default 0) - element's minimum opacity, 0 to 100
17 | function Fadomatic (element, rate, initialOpacity, minOpacity, maxOpacity) {
18 | this._element = element;
19 | this._intervalId = null;
20 | this._rate = rate;
21 | this._isFadeOut = true;
22 |
23 | // Set initial opacity and bounds
24 | // NB use 99 instead of 100 to avoid flicker at start of fade
25 | this._minOpacity = 0;
26 | this._maxOpacity = 99;
27 | this._opacity = 99;
28 |
29 | if (typeof minOpacity != 'undefined') {
30 | if (minOpacity < 0) {
31 | this._minOpacity = 0;
32 | } else if (minOpacity > 99) {
33 | this._minOpacity = 99;
34 | } else {
35 | this._minOpacity = minOpacity;
36 | }
37 | }
38 |
39 | if (typeof maxOpacity != 'undefined') {
40 | if (maxOpacity < 0) {
41 | this._maxOpacity = 0;
42 | } else if (maxOpacity > 99) {
43 | this._maxOpacity = 99;
44 | } else {
45 | this._maxOpacity = maxOpacity;
46 | }
47 |
48 | if (this._maxOpacity < this._minOpacity) {
49 | this._maxOpacity = this._minOpacity;
50 | }
51 | }
52 |
53 | if (typeof initialOpacity != 'undefined') {
54 | if (initialOpacity > this._maxOpacity) {
55 | this._opacity = this._maxOpacity;
56 | } else if (initialOpacity < this._minOpacity) {
57 | this._opacity = this._minOpacity;
58 | } else {
59 | this._opacity = initialOpacity;
60 | }
61 | }
62 |
63 | // See if we're using W3C opacity, MSIE filter, or just
64 | // toggling visiblity
65 | if(typeof element.style.opacity != 'undefined') {
66 |
67 | this._updateOpacity = this._updateOpacityW3c;
68 |
69 | } else if(typeof element.style.filter != 'undefined') {
70 |
71 | // If there's not an alpha filter on the element already,
72 | // add one
73 | if (element.style.filter.indexOf("alpha") == -1) {
74 |
75 | // Attempt to preserve existing filters
76 | var existingFilters="";
77 | if (element.style.filter) {
78 | existingFilters = element.style.filter+" ";
79 | }
80 | element.style.filter = existingFilters+"alpha(opacity="+this._opacity+")";
81 | }
82 |
83 | this._updateOpacity = this._updateOpacityMSIE;
84 |
85 | } else {
86 |
87 | this._updateOpacity = this._updateVisibility;
88 | }
89 |
90 | this._updateOpacity();
91 | }
92 |
93 | // Initiates a fade out
94 | Fadomatic.prototype.fadeOut = function () {
95 | this._isFadeOut = true;
96 | this._beginFade();
97 | }
98 |
99 | // Initiates a fade in
100 | Fadomatic.prototype.fadeIn = function () {
101 | this._isFadeOut = false;
102 | this._beginFade();
103 | }
104 |
105 | // Makes the element completely opaque, stops any fade in progress
106 | Fadomatic.prototype.show = function () {
107 | this.haltFade();
108 | this._opacity = this._maxOpacity;
109 | this._updateOpacity();
110 | }
111 |
112 | // Makes the element completely transparent, stops any fade in progress
113 | Fadomatic.prototype.hide = function () {
114 | this.haltFade();
115 | this._opacity = 0;
116 | this._updateOpacity();
117 | }
118 |
119 | // Halts any fade in progress
120 | Fadomatic.prototype.haltFade = function () {
121 |
122 | clearInterval(this._intervalId);
123 | }
124 |
125 | // Resumes a fade where it was halted
126 | Fadomatic.prototype.resumeFade = function () {
127 |
128 | this._beginFade();
129 | }
130 |
131 | // Pseudo-private members
132 |
133 | Fadomatic.prototype._beginFade = function () {
134 |
135 | this.haltFade();
136 | var objref = this;
137 | this._intervalId = setInterval(function() { objref._tickFade(); },Fadomatic.INTERVAL_MILLIS);
138 | }
139 |
140 | Fadomatic.prototype._tickFade = function () {
141 |
142 | if (this._isFadeOut) {
143 | this._opacity -= this._rate;
144 | if (this._opacity < this._minOpacity) {
145 | this._opacity = this._minOpacity;
146 | this.haltFade();
147 | }
148 | } else {
149 | this._opacity += this._rate;
150 | if (this._opacity > this._maxOpacity ) {
151 | this._opacity = this._maxOpacity;
152 | this.haltFade();
153 | }
154 | }
155 |
156 | this._updateOpacity();
157 | }
158 |
159 | Fadomatic.prototype._updateVisibility = function () {
160 |
161 | if (this._opacity > 0) {
162 | this._element.style.visibility = 'visible';
163 | } else {
164 | this._element.style.visibility = 'hidden';
165 | }
166 | }
167 |
168 | Fadomatic.prototype._updateOpacityW3c = function () {
169 |
170 | this._element.style.opacity = this._opacity/100;
171 | this._updateVisibility();
172 | }
173 |
174 | Fadomatic.prototype._updateOpacityMSIE = function () {
175 |
176 | this._element.filters.alpha.opacity = this._opacity;
177 | this._updateVisibility();
178 | }
179 |
180 | Fadomatic.prototype._updateOpacity = null;
181 |
--------------------------------------------------------------------------------
/war/src/main/webapp/lostconnection.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: 18450 $
4 | - $Date: 2005-02-14 12:16:43 -0800 (Mon, 14 Feb 2005) $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="java.util.*"
14 | errorPage="fatal.jsp"%>
15 |
16 |
17 |
18 | Live Assistant - Connection Lost
19 |
20 |
21 |
22 |
23 |
24 |
25 |
26 |
27 |
28 | Live Assistant
29 |
30 |
31 |
32 |
33 |
34 |
35 |
37 |
38 |
39 |
40 |
41 |
42 |
43 |
44 |
45 |
46 |
47 |
48 |
49 |
50 |
51 |
62 |
63 |
64 |
--------------------------------------------------------------------------------
/war/src/main/webapp/queue.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="org.jivesoftware.webchat.actions.ChatStarter,
14 | org.jivesoftware.webchat.actions.WorkgroupStatus,
15 | org.jivesoftware.webchat.util.ModelUtil,
16 | org.jivesoftware.webchat.util.ParamUtils" %>
17 | <%@ page import="org.jivesoftware.webchat.ChatSession"%>
18 | <%@ page import="org.jivesoftware.webchat.ChatManager"%>
19 | <%@ page errorPage="fatal.jsp" %>
20 |
21 | <%
22 | ChatStarter chatStarter = new ChatStarter();
23 | %>
24 | <%
25 | final String workgroup = ParamUtils.getParameter(request, "workgroup");
26 | // Add workgroup to session
27 | session.setAttribute("workgroup", workgroup);
28 | final String chatID = ParamUtils.getParameter(request, "chatID");
29 | final String question = ParamUtils.getParameter(request, "question");
30 | session.setAttribute("chatID", chatID);
31 | if (ModelUtil.hasLength(question)) {
32 | session.setAttribute("Question", question);
33 | }
34 | if (!WorkgroupStatus.isOnline(workgroup)) {
35 | response.sendRedirect("email/leave-a-message.jsp?workgroup=" + workgroup);
36 | return;
37 | }
38 | chatStarter.init(pageContext);
39 | // Define the starting paramters for this chat session
40 |
41 | /**
42 | * @param workgroup the name of the workgroup to join.
43 | * @param chatID the unique id for this session.
44 | */
45 | chatStarter.startSession(workgroup, chatID);
46 | %>
47 |
--------------------------------------------------------------------------------
/war/src/main/webapp/queue_updater.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="org.jivesoftware.webchat.ChatManager,
14 | org.jivesoftware.webchat.ChatSession,
15 | org.jivesoftware.webchat.actions.ChatQueue,
16 | org.jivesoftware.webchat.util.WebUtils"%>
17 |
18 | <%@ page errorPage = "fatal.jsp" %>
19 | <%
20 | String workgroup = request.getParameter("workgroup");
21 | String chatID = request.getParameter("chatID");
22 |
23 | ChatManager chatManager = ChatManager.getInstance();
24 | ChatSession chatSession = chatManager.getChatSession(chatID);
25 | ChatQueue queue = null;
26 | %>
27 |
28 |
29 |
30 |
31 |
68 |
69 |
70 |
71 |
72 |
73 |
74 | <% if(queue.isConnectionDropped()){%>
75 |
78 | <% } %>
79 |
80 | <% if(queue.isRouted()){ %>
81 |
84 | <% } %>
85 |
86 | <% if(queue.getQueueTime() > 0 && queue.getQueuePosition() > 0){ %>
87 |
91 | <% } %>
92 |
93 | <% if(!queue.isConnectionDropped()) { %>
94 |
95 |
107 | <% } %>
108 |
--------------------------------------------------------------------------------
/war/src/main/webapp/request-agent.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="org.jivesoftware.webchat.util.ParamUtils"%>
14 |
15 |
16 |
17 | Contact Agent Form
18 |
19 | <%
20 | final String agentName = ParamUtils.getParameter(request, "agent", true);
21 | final String workgroupName = ParamUtils.getParameter(request, "workgroup", true);
22 | %>
23 |
24 |
25 |
26 |
28 |
29 |
36 |
37 | If you do not see a web chat window, Click here to contact <%= agentName %>
38 |
39 |
40 |
--------------------------------------------------------------------------------
/war/src/main/webapp/setup-completed.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 |
14 |
15 | Setup Already Complete
16 |
17 |
18 |
19 | Setup Already Run
20 |
21 |
22 |
23 | It appears setup has already been run. To re-run
24 | setup, you need to stop your appserver, delete the "chat-settings.xml" file from the WEB-INF directory,
25 | and restart your appserver. You will then be able to reload the setup tool.
26 |
27 |
28 |
29 |
30 |
--------------------------------------------------------------------------------
/war/src/main/webapp/setup-finished.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page
14 | import="java.util.Map,
15 | java.util.Iterator,
16 | org.jivesoftware.webchat.settings.ConnectionSettings,
17 | java.beans.XMLEncoder,
18 | java.io.File,
19 | org.jivesoftware.webchat.settings.ChatSettingsManager,
20 | org.jivesoftware.webchat.util.Base64,
21 | org.jivesoftware.webchat.FastpathServlet"%><%@ page import="org.jivesoftware.webchat.ChatManager" %>
22 |
23 | <%
24 | // update the sidebar status
25 | session.setAttribute("jive.setup.sidebar.1", "done");
26 | session.setAttribute("jive.setup.sidebar.2", "done");
27 | session.setAttribute("jive.setup.sidebar.3", "done");
28 | session.setAttribute("jive.setup.sidebar.4", "in_progress");
29 |
30 | boolean showSidebar = false;
31 | // Define settings file location
32 |
33 | File settingsFile = FastpathServlet.SETTINGS_FILE;
34 |
35 | ChatManager chatManager = ChatManager.getInstance();
36 | ChatSettingsManager settingsManager = new ChatSettingsManager(settingsFile);
37 | ConnectionSettings settings = settingsManager.getSettings();
38 | if (settings == null) {
39 | settings = new ConnectionSettings();
40 | }
41 | chatManager.setChatSettingsManager(settingsManager);
42 |
43 | // First, update with XMPPSettings
44 | Map xmppSettings = (Map)session.getAttribute("xmppSettings");
45 | String domain = (String)xmppSettings.get("xmpp.domain");
46 | String port = (String)xmppSettings.get("xmpp.socket.plain.port");
47 | String sslEnabled = (String)xmppSettings.get("xmpp.socket.ssl.active");
48 | String ssl = (String)xmppSettings.get("xmpp.socket.ssl.port");
49 | String password = (String)xmppSettings.get("presencebot");
50 |
51 | int sslPort = -1;
52 | boolean isSSLEnabled = Boolean.valueOf(sslEnabled).booleanValue();
53 | if (isSSLEnabled) {
54 | sslPort = Integer.parseInt(ssl);
55 | settings.setSSLEnabled(true);
56 | settings.setSSLPort(sslPort);
57 | }
58 | settings.setServerDomain(domain);
59 | settings.setPort(Integer.parseInt(port));
60 |
61 | settingsManager.save(settings);
62 | %>
63 |
64 |
65 |
66 |
67 | Webchat Setup
68 |
69 |
70 |
71 |
72 |
73 |
74 |
75 |
76 |
77 |
78 | Webchat Setup
79 |
80 |
81 |
82 |
83 |
84 |
85 |
86 |
87 | Webchat installation is now complete. To test your installation, click on the following image:
88 |
89 |
90 |
91 |
94 |
95 |
96 |
97 |
98 |
99 |
100 |
101 |
102 |
103 |
104 |
105 |
106 |
107 |
108 |
--------------------------------------------------------------------------------
/war/src/main/webapp/start.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="java.util.Enumeration,
14 | org.jivesoftware.webchat.util.ModelUtil,
15 | org.jivesoftware.webchat.util.ParamUtils,
16 | org.jivesoftware.webchat.actions.WorkgroupStatus,
17 | org.jivesoftware.webchat.util.StringUtils" errorPage="fatal.jsp" %>
18 |
19 | <%
20 | String workgroup = ParamUtils.getParameter(request, "workgroup");
21 |
22 | // Get Agent and add to session
23 | String agent = ParamUtils.getParameter(request, "agent");
24 |
25 | // Get Page Location and add to session.
26 | String pageLocation = ParamUtils.getParameter(request, "location");
27 |
28 | // Does the user want to go directly to the Queue?
29 | boolean noUI = ParamUtils.getBooleanParameter(request, "noUI");
30 |
31 | StringBuffer paramString = new StringBuffer();
32 |
33 | // Generate a chatID. This id will be used to identify the user throughout the entire
34 | // chat process.
35 | String chatID = StringUtils.randomString(10);
36 | paramString.append("chatID="+chatID);
37 |
38 | if(ModelUtil.hasLength(workgroup)){
39 | paramString.append("&workgroup="+workgroup);
40 | }
41 |
42 | if(ModelUtil.hasLength(agent)){
43 | paramString.append("&agent="+agent);
44 | }
45 |
46 | if(ModelUtil.hasLength(pageLocation)){
47 | session.setAttribute("pageLocation", pageLocation);
48 | }
49 |
50 | if (WorkgroupStatus.isOnline(workgroup)) {
51 | if (noUI) {
52 | Enumeration requestEnum = request.getParameterNames();
53 | while (requestEnum.hasMoreElements()) {
54 | String name = (String) requestEnum.nextElement();
55 | String value = request.getParameter(name);
56 | if(name.equalsIgnoreCase("username")){
57 | name = "username";
58 | }
59 | if(name.equalsIgnoreCase("email")){
60 | name = "email";
61 | }
62 | paramString.append("&" + name + "=" + value);
63 | }
64 |
65 | String dest = paramString.toString();
66 |
67 | if(!ModelUtil.hasLength(workgroup)){
68 | out.println("A workgroup must be specified.");
69 | return;
70 | }
71 |
72 | String name = request.getParameter("username");
73 | if(!ModelUtil.hasLength(name)){
74 | out.println("A username must be specified.");
75 | return;
76 | }
77 |
78 | response.sendRedirect("queue.jsp?"+dest);
79 | }
80 | else{
81 | response.sendRedirect("userinfo.jsp?"+paramString.toString());
82 | }
83 | }
84 | else{
85 | response.sendRedirect("email/leave-a-message.jsp?"+paramString.toString());
86 | }
87 | %>
88 |
--------------------------------------------------------------------------------
/war/src/main/webapp/submitter.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="org.jivesoftware.webchat.util.ParamUtils,
14 | org.jivesoftware.webchat.util.ModelUtil,
15 | org.jivesoftware.webchat.ChatManager,
16 | org.jivesoftware.webchat.ChatSession"%>
17 |
18 | <%
19 | final String chatID = request.getParameter("chatID");
20 | ChatManager chatManager = ChatManager.getInstance();
21 | ChatSession chatSession = chatManager.getChatSession(chatID);
22 |
23 | // Handle Parameters
24 | String message = ParamUtils.getParameter(request, "message");
25 | String isTyping = ParamUtils.getParameter(request, "isTyping");
26 | String leaving = ParamUtils.getParameter(request, "left");
27 | %>
28 |
29 |
30 |
31 |
32 |
33 |
40 |
41 |
44 |
45 | <%
46 | if (ModelUtil.hasLength(message)) {
47 |
48 | }
49 | if (ModelUtil.hasLength(isTyping)) {
50 |
51 | }
52 |
53 | if (ModelUtil.hasLength(leaving)) {
54 | chatManager.closeChatSession(chatID);
55 | }
56 | %>
57 |
58 |
59 |
--------------------------------------------------------------------------------
/war/src/main/webapp/test-connection.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: $
4 | - $Date: $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import="org.jivesoftware.webchat.ChatManager" %>
14 | <%@ page import="org.jivesoftware.webchat.settings.ConnectionSettings" %>
15 | <%@page import="org.jivesoftware.smack.tcp.XMPPTCPConnectionConfiguration"%>
16 | <%@page import="org.jivesoftware.smack.tcp.XMPPTCPConnection"%>
17 | <%@ page import="org.jivesoftware.smack.XMPPException" %>
18 | <%@ page import="java.io.PrintWriter" %>
19 | <%@ page import="java.io.StringWriter" %>
20 | <%@ page import="java.io.Writer" %>
21 | <%@ page import="org.jivesoftware.smack.ConnectionConfiguration" %>
22 |
23 | <%@ page contentType="text/html;charset=UTF-8" language="java" %>
24 |
25 | Test Server Connection
26 |
27 |
28 |
29 | Server Connection Test
Results:
31 |
32 |
33 | <%
34 | ConnectionSettings settings = ChatManager.getInstance().getChatSettingsManager().getSettings();
35 | boolean ok = false;
36 | XMPPTCPConnection con = null;
37 | try {
38 | XMPPTCPConnectionConfiguration.Builder xmppConfig = XMPPTCPConnectionConfiguration.builder()
39 | .setSecurityMode(XMPPTCPConnectionConfiguration.SecurityMode.disabled)
40 | .setXmppDomain(settings.getServerDomain())
41 | .setHost(settings.getServerDomain())
42 | .setPort(settings.getPort());
43 | xmppConfig.performSaslAnonymousAuthentication();
44 | con = new XMPPTCPConnection(xmppConfig.build());
45 | con.connect();
46 | con.login();
47 | ok = true;
48 | }
49 | catch (XMPPException e) {
50 | final Writer result = new StringWriter();
51 | final PrintWriter printWriter = new PrintWriter(result);
52 | e.printStackTrace(printWriter);
53 | out.println("" + result.toString() + "
");
54 | }
55 | finally {
56 | if (con != null && con.isConnected()) {
57 | con.disconnect();
58 | }
59 | }
60 | %>
61 | <% if (ok) { %>
62 | Connected!
63 | <% } %>
64 |
65 |
67 |
68 |
69 |
70 |
71 |
--------------------------------------------------------------------------------
/war/src/main/webapp/transcriptprint.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: 18450 $
4 | - $Date: 2005-02-14 12:16:43 -0800 (Mon, 14 Feb 2005) $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page import = "java.util.*"
14 | errorPage = "fatal.jsp"%>
15 |
16 |
17 |
18 |
19 | Transcript
20 |
21 |
22 |
23 |
24 |
25 |
26 |
27 |
28 |
29 | Support Transcript
30 |
31 |
32 |
33 |
34 |
35 |
36 |
38 |
39 |
40 |
41 |
42 |
43 |
44 |
45 |
46 |
57 |
58 |
59 |
--------------------------------------------------------------------------------
/war/src/main/webapp/transcriptsrc.jsp:
--------------------------------------------------------------------------------
1 | <%--
2 | - $RCSfile$
3 | - $Revision: 18732 $
4 | - $Date: 2005-04-08 14:50:03 -0700 (Fri, 08 Apr 2005) $
5 | -
6 | - Copyright (C) 2003-2008 Jive Software. All rights reserved.
7 | -
8 | - This software is published under the terms of the GNU Public License (GPL),
9 | - a copy of which is included in this distribution, or a commercial license
10 | - agreement with Jive.
11 | --%>
12 |
13 | <%@ page
14 | import ="org.jivesoftware.webchat.history.*,
15 | java.util.*,
16 | org.jivesoftware.webchat.ChatManager,
17 | org.jivesoftware.webchat.ChatSession,
18 | org.jivesoftware.webchat.util.ModelUtil"
19 | errorPage="fatal.jsp"%>
20 |
21 | <%@ include file="include/global.jsp"%>
22 |
23 | <%
24 | String chatID = request.getParameter("chatID");
25 | ChatManager chatManager = ChatManager.getInstance();
26 | ChatSession chatSession = chatManager.getChatSession(chatID);
27 | if(chatSession == null){
28 | response.sendRedirect("chat-ended.jsp");
29 | }
30 |
31 | // Get the transcript from the session
32 | Transcript transcript = chatSession.getTranscript();
33 | chatManager.closeChatSession(chatID);
34 | %>
35 |
36 |
37 |
38 | Chat Transcripts
39 |
40 |
41 |
42 |
43 |
44 |
45 |
46 |
47 |
48 |
49 |
50 |
51 | <%
52 | if (transcript != null) {
53 | %>
54 |
55 | <%
56 | String question = (String)session.getAttribute("Question");
57 | if(ModelUtil.hasLength(question)){
58 | %>Question: <%= question%> <%
59 | }
60 |
61 |
62 | List transcriptLines = transcript.getTranscript();
63 |
64 | for (int i = 0; i < transcriptLines.size(); i++) {
65 | Line line = transcriptLines.get(i);
66 |
67 | String from = line.getFrom().toString();
68 | String text = line.getText();
69 | String cp = request.getContextPath();
70 | String full = request.getRequestURL().toString();
71 | int index = full.indexOf(cp);
72 | String base = full.substring(0, (index + cp.length()));
73 |
74 | text = text.replaceAll("src=\"", "src=\"" + base + "/");
75 | boolean isAnnouncement = !ModelUtil.hasLength(from);
76 | %>
77 |
78 |
79 | <%
80 | if (isAnnouncement) {
81 | %>
82 |
83 | <%= text %>
84 |
85 | <%
86 | }
87 | else{
88 | %>
89 |
90 | "> <%= from %>:
91 | <%= text %>
92 |
93 | <%
94 | }
95 | %>
96 |
97 |
98 | <%
99 | }
100 | %>
101 |
102 | <%
103 | }
104 | %>
105 |
106 |
107 |
108 |
109 |
110 |
--------------------------------------------------------------------------------
/war/src/main/webapp/yakframe.html:
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1 |
12 |
13 |
14 |
15 |
16 |
17 |
18 |
19 |
20 |
21 |
22 |
23 |
24 |
25 |
26 |
27 |
28 |
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