├── LICENSE ├── README.md ├── actions.py ├── credentials.yml ├── data ├── README.md ├── bank.json ├── bank_domain.yml ├── bank_domain_action.yml ├── bank_story.md ├── bank_story_action.md └── 测试取款.xls ├── endpoints.yml ├── my_config.yml ├── word └── dict.txt └── 说明.txt /LICENSE: -------------------------------------------------------------------------------- 1 | GNU GENERAL PUBLIC LICENSE 2 | Version 3, 29 June 2007 3 | 4 | Copyright (C) 2007 Free Software Foundation, Inc. 5 | Everyone is permitted to copy and distribute verbatim copies 6 | of this license document, but changing it is not allowed. 7 | 8 | Preamble 9 | 10 | The GNU General Public License is a free, copyleft license for 11 | software and other kinds of works. 12 | 13 | The licenses for most software and other practical works are designed 14 | to take away your freedom to share and change the works. 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Of course, your program's commands 662 | might be different; for a GUI interface, you would use an "about box". 663 | 664 | You should also get your employer (if you work as a programmer) or school, 665 | if any, to sign a "copyright disclaimer" for the program, if necessary. 666 | For more information on this, and how to apply and follow the GNU GPL, see 667 | . 668 | 669 | The GNU General Public License does not permit incorporating your program 670 | into proprietary programs. If your program is a subroutine library, you 671 | may consider it more useful to permit linking proprietary applications with 672 | the library. If this is what you want to do, use the GNU Lesser General 673 | Public License instead of this License. But first, please read 674 | . 675 | -------------------------------------------------------------------------------- /README.md: -------------------------------------------------------------------------------- 1 | # rasa_test_ch 2 | --- 3 | 4 | 基于rasa的多轮问答学习和测试 5 | 6 | rasa core 对话管理 7 | 8 | rasa nlu 语义理解：意图识别和实体识别 9 | 10 | 11 | ## 安装相关组件包 12 | 13 | ```bash 14 | pip install rasa_nlu==0.13.4 15 | pip install rasa_core==0.11.4 16 | pip install rasa_core_sdk==0.11.4 17 | ``` 18 | 19 | 20 | ## 安装语料训练工具 21 | 22 | ```bash 23 | yum install npm 24 | npm install -g chatito 25 | ``` 26 | 27 | 图像化的语料生成工具：npm i -g rasa-nlu-trainer 28 | 29 | 30 | ## 准备语料数据，编写需要的格式的语料数据。 31 | 32 | rasa_core部分： 33 | 34 | stories.md ：编写对话场景流程 （-s） 35 | 36 | domain.md ：意图，动作，反馈以及实体和槽，机器知识库。 （-d） 37 | 38 | rasa_nlu部分： 39 | 40 | nlu_config.yml ：nlu模型算法处理流程 （-c） 41 | 42 | data.json ：训练数据 （--data） 43 | 44 | 45 | ## 训练词向量模型，训练rasa_core模型，训练自己的rasa_nlu模型。 46 | 47 | 训练rasa_nlu：python -m rasa_nlu.train -c my_config.yml --data data/bank.json --path models 48 | 49 | 训练rasa_core: python -m rasa_core.train -d data/bank_domain.yml -s data/bank_story.md -o models/dialogue 50 | 51 | 运行：python -m rasa_core.run -d models/dialogue -u models/default/model_20181219-155903/ 52 | 53 | 单独运行core：python -m rasa_core.run -d models/dialogue 54 | 55 | 测试： 56 | 57 | ```bash 58 | /greet 59 | /ask_money{"money": "人民币"} 60 | ``` 61 | 62 | 单独运行nlu：// 启动服务 63 | 64 | ```bash 65 | python -m rasa_nlu.server -c my_config.yml --path models 66 | ``` 67 | 68 | //测试服务： 69 | 70 | ```bash 71 | curl -XPOST localhost:5000/parse -d '{"q":我想去柜台取人民币？", "project": "", "model": "model_20180912-202427"}' | python -mjson.tool 72 | ``` 73 | 74 | ## 语料(data.json )标注平台： 75 | 76 | [chattio](https://github.com/rodrigopivi/Chatito)用来应对没有数据冷启动时的训练数据，如果有数据建议使用rasa-nlu-trainerr平台标注。 77 | 78 | ```bash 79 | rasa-nlu-trainer -p 10000 --source data/bank.json 80 | ``` 81 | 82 | 83 | ## domain.md 编写： 84 | 85 | 标识 | 说明 86 | ----------------- | ----------------- 87 | intents | 意图 88 | entities | 实体 89 | slots | 槽 90 | templates | 回答模板 91 | actions | 动作 92 | 93 | 94 | ## stories.md 编写： 95 | 96 | 符号 | 说明 97 | ----------------- | ----------------- 98 | ##| story标题 99 | *| 意图 100 | -| 动作 101 | 102 | 103 | ## 自定义 action 添加 ： 104 | 105 | 事先需要安装 rasa_core_sdk 106 | 107 | action分为3大类： 108 | 109 | 1.default action：（action_listen，action_restart，action_default_fallback） 110 | 111 | 2.utter action：以utter_开头的action，用于给用户发送信息。 112 | 113 | 3.custom action：用户自定义的action 114 | 115 | action服务的配置endpoints.yml: 116 | 117 | ```yml 118 | action_endpoint: 119 | url: "http://localhost:5055/webhook" 120 | ``` 121 | 122 | 在core的运行命令之后加上：--endpoints endpoints.yml 123 | 124 | ```bash 125 | python -m rasa_core.run -d models/dialogue/ -u models/default/model_20181220-110910/ --endpoints endpoints.yml 126 | ``` 127 | 128 | 同时如果你自定义的action文件名叫actions.py，那么，你需要事先运行如下命令启动你的action： 129 | 130 | ```bash 131 | python -m rasa_core_sdk.endpoint --actions actions 132 | ``` 133 | 134 | action_default_fallback 可用于回滚操作 具体参看fallback actions 135 | 136 | 137 | ## 开通rest交互方法 138 | 139 | 需添加credentials.yml文件，文件的内容为： 140 | 141 | ```yml 142 | rest: 143 | ``` 144 | 145 | 具体参考：https://github.com/RasaHQ/rasa_core/blob/0.12.x/docs/connectors.rst#id24 146 | 147 | 运行如下命令，将rest跑起来： 148 | 149 | ```bash 150 | python -m rasa_core.run -d models/dialogue -u models/default/model_20190110-150650/ --endpoints endpoints.yml --port 5002 --credentials credentials.yml 151 | ``` 152 | 153 | 发送的json来同rasa进行交互： 154 | 155 | ```bash 156 | curl -XPOST http://localhost:5002/webhooks/rest/webhook -d '{"sender": "user1", "message": "你好"}' -H "Content-type: application/json" 157 | ``` 158 | 159 | 通过sender来控制通话的连贯性 160 | -------------------------------------------------------------------------------- /actions.py: -------------------------------------------------------------------------------- 1 | from rasa_core_sdk import Action 2 | from rasa_core_sdk.events import SlotSet 3 | 4 | class ActionAnswer(Action): 5 | 6 | def name(self): 7 | return 'action_answer' 8 | 9 | def run(self, dispatcher, tracker, domain): 10 | money = tracker.get_slot("money") 11 | dispatcher.utter_message("这里是回答动作.") 12 | dispatcher.utter_message("money is “{}”".format(money)) 13 | return [] 14 | 15 | -------------------------------------------------------------------------------- /credentials.yml: -------------------------------------------------------------------------------- 1 | rest: 2 | -------------------------------------------------------------------------------- /data/README.md: -------------------------------------------------------------------------------- 1 | 这里仅给出了中信银行本行同地或异地取人民币现金的业务。 2 | -------------------------------------------------------------------------------- /data/bank.json: -------------------------------------------------------------------------------- 1 | { 2 | "rasa_nlu_data": { 3 | "regex_features": [], 4 | "entity_synonyms": [], 5 | "common_examples": [ 6 | { 7 | "text": "中信卡在中信取款怎么收费", 8 | "intent": "request_search", 9 | "entities": [ 10 | { 11 | "start": 6, 12 | "end": 8, 13 | "value": "取款", 14 | "entity": "item" 15 | } 16 | ] 17 | }, 18 | { 19 | "text": "中信柜台取现怎么收费？", 20 | "intent": "request_search", 21 | "entities": [ 22 | { 23 | "start": 4, 24 | "end": 6, 25 | "value": "取现", 26 | "entity": "item" 27 | } 28 | ] 29 | }, 30 | { 31 | "text": "中信柜台取现有费用吗？", 32 | "intent": "request_search", 33 | "entities": [ 34 | { 35 | "start": 4, 36 | "end": 6, 37 | "value": "取现", 38 | "entity": "item" 39 | } 40 | ] 41 | }, 42 | { 43 | "text": "同城中信柜台取款有费用吗？", 44 | "intent": "request_search", 45 | "entities": [ 46 | { 47 | "start": 6, 48 | "end": 8, 49 | "value": "取款", 50 | "entity": "item" 51 | }, 52 | { 53 | "start": 0, 54 | "end": 2, 55 | "value": "同城", 56 | "entity": "place" 57 | } 58 | ] 59 | }, 60 | { 61 | "text": "异地中信柜台取款有费用吗？", 62 | "intent": "request_search", 63 | "entities": [ 64 | { 65 | "start": 6, 66 | "end": 8, 67 | "value": "取款", 68 | "entity": "item" 69 | }, 70 | { 71 | "start": 0, 72 | "end": 2, 73 | "value": "异地", 74 | "entity": "place" 75 | } 76 | ] 77 | }, 78 | { 79 | "text": "不去开户行取款会收费吗？", 80 | "intent": "request_search", 81 | "entities": [ 82 | { 83 | "start": 5, 84 | "end": 7, 85 | "value": "取款", 86 | "entity": "item" 87 | } 88 | ] 89 | }, 90 | { 91 | "text": "中信卡在中信取款如何收费？", 92 | "intent": "request_search", 93 | "entities": [ 94 | { 95 | "start": 6, 96 | "end": 8, 97 | "value": "取款", 98 | "entity": "item" 99 | } 100 | ] 101 | }, 102 | { 103 | "text": "异地中信柜台取现有费用吗？", 104 | "intent": "request_search", 105 | "entities": [ 106 | { 107 | "start": 6, 108 | "end": 8, 109 | "value": "取现", 110 | "entity": "item" 111 | }, 112 | { 113 | "start": 0, 114 | "end": 2, 115 | "value": "异地", 116 | "entity": "place" 117 | } 118 | ] 119 | }, 120 | { 121 | "text": "异地中信柜台取钱有费用吗？", 122 | "intent": "request_search", 123 | "entities": [ 124 | { 125 | "start": 6, 126 | "end": 8, 127 | "value": "取钱", 128 | "entity": "item" 129 | }, 130 | { 131 | "start": 0, 132 | "end": 2, 133 | "value": "异地", 134 | "entity": "place" 135 | } 136 | ] 137 | }, 138 | { 139 | "text": "到柜台取款有费用吗？", 140 | "intent": "request_search", 141 | "entities": [ 142 | { 143 | "start": 3, 144 | "end": 5, 145 | "value": "取款", 146 | "entity": "item" 147 | }, 148 | { 149 | "start": 1, 150 | "end": 3, 151 | "value": "柜台", 152 | "entity": "place" 153 | } 154 | ] 155 | }, 156 | { 157 | "text": "到柜台取钱有费用吗？", 158 | "intent": "request_search", 159 | "entities": [ 160 | { 161 | "start": 3, 162 | "end": 5, 163 | "value": "取钱", 164 | "entity": "item" 165 | }, 166 | { 167 | "start": 1, 168 | "end": 3, 169 | "value": "柜台", 170 | "entity": "place" 171 | } 172 | ] 173 | }, 174 | { 175 | "text": "异地本行取款费用？", 176 | "intent": "request_search", 177 | "entities": [ 178 | { 179 | "start": 0, 180 | "end": 2, 181 | "value": "异地", 182 | "entity": "place" 183 | }, 184 | { 185 | "start": 4, 186 | "end": 6, 187 | "value": "取款", 188 | "entity": "item" 189 | } 190 | ] 191 | }, 192 | { 193 | "text": "到柜台取现费用是多少？", 194 | "intent": "request_search", 195 | "entities": [ 196 | { 197 | "start": 1, 198 | "end": 3, 199 | "value": "柜台", 200 | "entity": "place" 201 | }, 202 | { 203 | "start": 3, 204 | "end": 5, 205 | "value": "取现", 206 | "entity": "item" 207 | } 208 | ] 209 | }, 210 | { 211 | "text": "到柜台取钱费用是多少？", 212 | "intent": "request_search", 213 | "entities": [ 214 | { 215 | "start": 1, 216 | "end": 3, 217 | "value": "柜台", 218 | "entity": "place" 219 | }, 220 | { 221 | "start": 3, 222 | "end": 5, 223 | "value": "取钱", 224 | "entity": "item" 225 | } 226 | ] 227 | }, 228 | { 229 | "text": "通过中信柜台取钱会收费吗？", 230 | "intent": "request_search", 231 | "entities": [ 232 | { 233 | "start": 6, 234 | "end": 8, 235 | "value": "取钱", 236 | "entity": "item" 237 | } 238 | ] 239 | }, 240 | { 241 | "text": "在中信取款免费吗？", 242 | "intent": "request_search", 243 | "entities": [ 244 | { 245 | "start": 3, 246 | "end": 5, 247 | "value": "取款", 248 | "entity": "item" 249 | } 250 | ] 251 | }, 252 | { 253 | "text": "中信理财宝在柜台取款有费用吗？", 254 | "intent": "request_search", 255 | "entities": [ 256 | { 257 | "start": 6, 258 | "end": 8, 259 | "value": "柜台", 260 | "entity": "place" 261 | }, 262 | { 263 | "start": 8, 264 | "end": 10, 265 | "value": "取款", 266 | "entity": "item" 267 | } 268 | ] 269 | }, 270 | { 271 | "text": "中信储蓄卡到柜台取款有费用吗？", 272 | "intent": "request_search", 273 | "entities": [ 274 | { 275 | "start": 6, 276 | "end": 8, 277 | "value": "柜台", 278 | "entity": "place" 279 | }, 280 | { 281 | "start": 8, 282 | "end": 10, 283 | "value": "取款", 284 | "entity": "item" 285 | } 286 | ] 287 | }, 288 | { 289 | "text": "中信理财宝在中信机具取款有费用吗？", 290 | "intent": "request_search", 291 | "entities": [ 292 | { 293 | "start": 10, 294 | "end": 12, 295 | "value": "取款", 296 | "entity": "item" 297 | } 298 | ] 299 | }, 300 | { 301 | "text": "本行取款费用？", 302 | "intent": "request_search", 303 | "entities": [ 304 | { 305 | "start": 2, 306 | "end": 4, 307 | "value": "取款", 308 | "entity": "item" 309 | } 310 | ] 311 | }, 312 | { 313 | "text": "本行取款怎么收费？", 314 | "intent": "request_search", 315 | "entities": [ 316 | { 317 | "start": 2, 318 | "end": 4, 319 | "value": "取款", 320 | "entity": "item" 321 | } 322 | ] 323 | }, 324 | { 325 | "text": "本行取款如何收费？", 326 | "intent": "request_search", 327 | "entities": [ 328 | { 329 | "start": 2, 330 | "end": 4, 331 | "value": "取款", 332 | "entity": "item" 333 | } 334 | ] 335 | }, 336 | { 337 | "text": "本行取款收费标准？", 338 | "intent": "request_search", 339 | "entities": [ 340 | { 341 | "start": 2, 342 | "end": 4, 343 | "value": "取款", 344 | "entity": "item" 345 | } 346 | ] 347 | }, 348 | { 349 | "text": "本行取现费用？", 350 | "intent": "request_search", 351 | "entities": [ 352 | { 353 | "start": 2, 354 | "end": 4, 355 | "value": "取现", 356 | "entity": "item" 357 | } 358 | ] 359 | }, 360 | { 361 | "text": "本行柜台取现费用？", 362 | "intent": "request_search", 363 | "entities": [ 364 | { 365 | "start": 4, 366 | "end": 6, 367 | "value": "取现", 368 | "entity": "item" 369 | } 370 | ] 371 | }, 372 | { 373 | "text": "本行柜台取钱费用？", 374 | "intent": "request_search", 375 | "entities": [ 376 | { 377 | "start": 4, 378 | "end": 6, 379 | "value": "取钱", 380 | "entity": "item" 381 | } 382 | ] 383 | }, 384 | { 385 | "text": "本行取款费是多少？", 386 | "intent": "request_search", 387 | "entities": [ 388 | { 389 | "start": 2, 390 | "end": 4, 391 | "value": "取款", 392 | "entity": "item" 393 | } 394 | ] 395 | }, 396 | { 397 | "text": "本行取款如何收取费用的？", 398 | "intent": "request_search", 399 | "entities": [ 400 | { 401 | "start": 2, 402 | "end": 4, 403 | "value": "取款", 404 | "entity": "item" 405 | } 406 | ] 407 | }, 408 | { 409 | "text": "本行取款怎么收费的？", 410 | "intent": "request_search", 411 | "entities": [ 412 | { 413 | "start": 2, 414 | "end": 4, 415 | "value": "取款", 416 | "entity": "item" 417 | } 418 | ] 419 | }, 420 | { 421 | "text": "通过中信办理人民币取款怎么收费？", 422 | "intent": "ask_money", 423 | "entities": [ 424 | { 425 | "start": 6, 426 | "end": 9, 427 | "value": "人民币", 428 | "entity": "money" 429 | }, 430 | { 431 | "start": 9, 432 | "end": 11, 433 | "value": "取款", 434 | "entity": "item" 435 | } 436 | ] 437 | }, 438 | { 439 | "text": "人民币取现费用标准？", 440 | "intent": "ask_money", 441 | "entities": [ 442 | { 443 | "start": 0, 444 | "end": 3, 445 | "value": "人民币", 446 | "entity": "money" 447 | }, 448 | { 449 | "start": 3, 450 | "end": 5, 451 | "value": "取现", 452 | "entity": "item" 453 | } 454 | ] 455 | }, 456 | { 457 | "text": "RMB取款费用？", 458 | "intent": "ask_money", 459 | "entities": [ 460 | { 461 | "start": 0, 462 | "end": 3, 463 | "value": "RMB", 464 | "entity": "money" 465 | }, 466 | { 467 | "start": 3, 468 | "end": 5, 469 | "value": "取款", 470 | "entity": "item" 471 | } 472 | ] 473 | }, 474 | { 475 | "text": "普卡柜台取人民币怎么收费？", 476 | "intent": "ask_money", 477 | "entities": [ 478 | { 479 | "start": 5, 480 | "end": 8, 481 | "value": "人民币", 482 | "entity": "money" 483 | } 484 | ] 485 | }, 486 | { 487 | "text": "普卡柜台取人民币如何收费的？", 488 | "intent": "ask_money", 489 | "entities": [ 490 | { 491 | "start": 5, 492 | "end": 8, 493 | "value": "人民币", 494 | "entity": "money" 495 | } 496 | ] 497 | }, 498 | { 499 | "text": "普卡同城柜台取人民币有费用吗？", 500 | "intent": "ask_money", 501 | "entities": [ 502 | { 503 | "start": 2, 504 | "end": 4, 505 | "value": "同城", 506 | "entity": "place" 507 | }, 508 | { 509 | "start": 7, 510 | "end": 10, 511 | "value": "人民币", 512 | "entity": "money" 513 | } 514 | ] 515 | }, 516 | { 517 | "text": "普卡异地本行柜台取人民币有费用吗？", 518 | "intent": "ask_money", 519 | "entities": [ 520 | { 521 | "start": 2, 522 | "end": 4, 523 | "value": "异地", 524 | "entity": "place" 525 | }, 526 | { 527 | "start": 9, 528 | "end": 12, 529 | "value": "人民币", 530 | "entity": "money" 531 | } 532 | ] 533 | }, 534 | { 535 | "text": "普卡异地本行柜台取人民币费用？", 536 | "intent": "ask_money", 537 | "entities": [ 538 | { 539 | "start": 2, 540 | "end": 4, 541 | "value": "异地", 542 | "entity": "place" 543 | }, 544 | { 545 | "start": 9, 546 | "end": 12, 547 | "value": "人民币", 548 | "entity": "money" 549 | } 550 | ] 551 | }, 552 | { 553 | "text": "普卡异地本行柜台取人民币费用是多少？", 554 | "intent": "ask_money", 555 | "entities": [ 556 | { 557 | "start": 2, 558 | "end": 4, 559 | "value": "异地", 560 | "entity": "place" 561 | }, 562 | { 563 | "start": 9, 564 | "end": 12, 565 | "value": "人民币", 566 | "entity": "money" 567 | } 568 | ] 569 | }, 570 | { 571 | "text": "金卡柜台取人民币怎么收费？", 572 | "intent": "ask_money", 573 | "entities": [ 574 | { 575 | "start": 5, 576 | "end": 8, 577 | "value": "人民币", 578 | "entity": "money" 579 | } 580 | ] 581 | }, 582 | { 583 | "text": "金卡柜台取人民币如何收费的？", 584 | "intent": "ask_money", 585 | "entities": [ 586 | { 587 | "start": 5, 588 | "end": 8, 589 | "value": "人民币", 590 | "entity": "money" 591 | } 592 | ] 593 | }, 594 | { 595 | "text": "金卡同城柜台取人民币有费用吗？", 596 | "intent": "ask_money", 597 | "entities": [ 598 | { 599 | "start": 2, 600 | "end": 4, 601 | "value": "同城", 602 | "entity": "place" 603 | }, 604 | { 605 | "start": 7, 606 | "end": 10, 607 | "value": "人民币", 608 | "entity": "money" 609 | } 610 | ] 611 | }, 612 | { 613 | "text": "金卡异地本行柜台取人民币有费用吗？", 614 | "intent": "ask_money", 615 | "entities": [ 616 | { 617 | "start": 2, 618 | "end": 4, 619 | "value": "异地", 620 | "entity": "place" 621 | }, 622 | { 623 | "start": 9, 624 | "end": 12, 625 | "value": "人民币", 626 | "entity": "money" 627 | } 628 | ] 629 | }, 630 | { 631 | "text": "金卡异地本行柜台取人民币费用？", 632 | "intent": "ask_money", 633 | "entities": [ 634 | { 635 | "start": 2, 636 | "end": 4, 637 | "value": "异地", 638 | "entity": "place" 639 | }, 640 | { 641 | "start": 9, 642 | "end": 12, 643 | "value": "人民币", 644 | "entity": "money" 645 | } 646 | ] 647 | }, 648 | { 649 | "text": "金卡异地本行柜台取人民币费用是多少？", 650 | "intent": "ask_money", 651 | "entities": [ 652 | { 653 | "start": 9, 654 | "end": 12, 655 | "value": "人民币", 656 | "entity": "money" 657 | }, 658 | { 659 | "start": 2, 660 | "end": 4, 661 | "value": "异地", 662 | "entity": "place" 663 | } 664 | ] 665 | }, 666 | { 667 | "text": "白金卡柜台取人民币怎么收费？", 668 | "intent": "ask_money", 669 | "entities": [ 670 | { 671 | "start": 6, 672 | "end": 9, 673 | "value": "人民币", 674 | "entity": "money" 675 | } 676 | ] 677 | }, 678 | { 679 | "text": "白金卡柜台取人民币如何收费的？", 680 | "intent": "ask_money", 681 | "entities": [ 682 | { 683 | "start": 6, 684 | "end": 9, 685 | "value": "人民币", 686 | "entity": "money" 687 | } 688 | ] 689 | }, 690 | { 691 | "text": "白金卡同城柜台取人民币有费用吗？", 692 | "intent": "ask_money", 693 | "entities": [ 694 | { 695 | "start": 8, 696 | "end": 11, 697 | "value": "人民币", 698 | "entity": "money" 699 | } 700 | ] 701 | }, 702 | { 703 | "text": "白金卡异地本行柜台取人民币有费用吗？", 704 | "intent": "ask_money", 705 | "entities": [ 706 | { 707 | "start": 3, 708 | "end": 5, 709 | "value": "异地", 710 | "entity": "place" 711 | }, 712 | { 713 | "start": 10, 714 | "end": 13, 715 | "value": "人民币", 716 | "entity": "money" 717 | } 718 | ] 719 | }, 720 | { 721 | "text": "白金卡异地本行柜台取人民币费用？", 722 | "intent": "ask_money", 723 | "entities": [ 724 | { 725 | "start": 3, 726 | "end": 5, 727 | "value": "异地", 728 | "entity": "place" 729 | }, 730 | { 731 | "start": 10, 732 | "end": 13, 733 | "value": "人民币", 734 | "entity": "money" 735 | } 736 | ] 737 | }, 738 | { 739 | "text": "白金卡异地本行柜台取人民币费用是多少？", 740 | "intent": "ask_money", 741 | "entities": [ 742 | { 743 | "start": 10, 744 | "end": 13, 745 | "value": "人民币", 746 | "entity": "money" 747 | } 748 | ] 749 | }, 750 | { 751 | "text": "钻石卡柜台取人民币怎么收费？", 752 | "intent": "ask_money", 753 | "entities": [ 754 | { 755 | "start": 6, 756 | "end": 9, 757 | "value": "人民币", 758 | "entity": "money" 759 | } 760 | ] 761 | }, 762 | { 763 | "text": "钻石卡柜台取人民币如何收费的？", 764 | "intent": "ask_money", 765 | "entities": [ 766 | { 767 | "start": 6, 768 | "end": 9, 769 | "value": "人民币", 770 | "entity": "money" 771 | } 772 | ] 773 | }, 774 | { 775 | "text": "钻石卡同城柜台取人民币有费用吗？", 776 | "intent": "ask_money", 777 | "entities": [ 778 | { 779 | "start": 8, 780 | "end": 11, 781 | "value": "人民币", 782 | "entity": "money" 783 | } 784 | ] 785 | }, 786 | { 787 | "text": "钻石卡异地本行柜台取人民币有费用吗？", 788 | "intent": "ask_money", 789 | "entities": [ 790 | { 791 | "start": 10, 792 | "end": 13, 793 | "value": "人民币", 794 | "entity": "" 795 | }, 796 | { 797 | "start": 3, 798 | "end": 5, 799 | "value": "异地", 800 | "entity": "place" 801 | } 802 | ] 803 | }, 804 | { 805 | "text": "钻石卡异地本行柜台取人民币费用？", 806 | "intent": "ask_money", 807 | "entities": [ 808 | { 809 | "start": 10, 810 | "end": 13, 811 | "value": "人民币", 812 | "entity": "money" 813 | }, 814 | { 815 | "start": 3, 816 | "end": 5, 817 | "value": "异地", 818 | "entity": "place" 819 | } 820 | ] 821 | }, 822 | { 823 | "text": "钻石卡异地本行柜台取人民币费用是多少？", 824 | "intent": "ask_money", 825 | "entities": [ 826 | { 827 | "start": 10, 828 | "end": 13, 829 | "value": "人民币", 830 | "entity": "money" 831 | }, 832 | { 833 | "start": 3, 834 | "end": 5, 835 | "value": "异地", 836 | "entity": "place" 837 | } 838 | ] 839 | }, 840 | { 841 | "text": "我带借记卡到异地中信柜台取人民币怎么收费的？", 842 | "intent": "ask_money", 843 | "entities": [ 844 | { 845 | "start": 6, 846 | "end": 8, 847 | "value": "异地", 848 | "entity": "place" 849 | }, 850 | { 851 | "start": 13, 852 | "end": 16, 853 | "value": "人民币", 854 | "entity": "money" 855 | } 856 | ] 857 | }, 858 | { 859 | "text": "我拿中信卡到异地中信柜台取二万有费用吗？", 860 | "intent": "ask_money", 861 | "entities": [ 862 | { 863 | "start": 12, 864 | "end": 15, 865 | "value": "取二万", 866 | "entity": "item" 867 | }, 868 | { 869 | "start": 6, 870 | "end": 8, 871 | "value": "异地", 872 | "entity": "place" 873 | } 874 | ] 875 | }, 876 | { 877 | "text": "我现不在开户地，在异地的中信柜台取十万有费用吗", 878 | "intent": "ask_money", 879 | "entities": [ 880 | { 881 | "start": 2, 882 | "end": 7, 883 | "value": "不在开户地", 884 | "entity": "place" 885 | }, 886 | { 887 | "start": 9, 888 | "end": 11, 889 | "value": "异地", 890 | "entity": "place" 891 | }, 892 | { 893 | "start": 16, 894 | "end": 19, 895 | "value": "取十万", 896 | "entity": "item" 897 | } 898 | ] 899 | }, 900 | { 901 | "text": "我能不能带中信卡到异的中信柜台取人民币，怎么收费的", 902 | "intent": "ask_money", 903 | "entities": [ 904 | { 905 | "start": 9, 906 | "end": 11, 907 | "value": "异的", 908 | "entity": "place" 909 | }, 910 | { 911 | "start": 16, 912 | "end": 19, 913 | "value": "人民币", 914 | "entity": "money" 915 | } 916 | ] 917 | }, 918 | { 919 | "text": "我现在外地，要取款十万，在异地中信柜台取有费用吗？", 920 | "intent": "ask_money", 921 | "entities": [ 922 | { 923 | "start": 7, 924 | "end": 9, 925 | "value": "取款", 926 | "entity": "item" 927 | }, 928 | { 929 | "start": 3, 930 | "end": 5, 931 | "value": "外地", 932 | "entity": "place" 933 | }, 934 | { 935 | "start": 13, 936 | "end": 15, 937 | "value": "异地", 938 | "entity": "place" 939 | } 940 | ] 941 | }, 942 | { 943 | "text": "我通过中信机具取款怎么收费的？", 944 | "intent": "request_search", 945 | "entities": [ 946 | { 947 | "start": 7, 948 | "end": 9, 949 | "value": "取款", 950 | "entity": "item" 951 | } 952 | ] 953 | }, 954 | { 955 | "text": "本行机具取款费用？", 956 | "intent": "request_search", 957 | "entities": [ 958 | { 959 | "start": 4, 960 | "end": 6, 961 | "value": "取款", 962 | "entity": "item" 963 | } 964 | ] 965 | }, 966 | { 967 | "text": "本行机具取现费用？", 968 | "intent": "request_search", 969 | "entities": [ 970 | { 971 | "start": 4, 972 | "end": 6, 973 | "value": "取现", 974 | "entity": "item" 975 | } 976 | ] 977 | }, 978 | { 979 | "text": "本行机具取钞费用？", 980 | "intent": "request_search", 981 | "entities": [ 982 | { 983 | "start": 4, 984 | "end": 6, 985 | "value": "取钞", 986 | "entity": "item" 987 | } 988 | ] 989 | }, 990 | { 991 | "text": "在中信机具上取款收费吗？", 992 | "intent": "request_search", 993 | "entities": [ 994 | { 995 | "start": 6, 996 | "end": 8, 997 | "value": "取款", 998 | "entity": "item" 999 | } 1000 | ] 1001 | }, 1002 | { 1003 | "text": "通过中信机具取款怎么收费？", 1004 | "intent": "request_search", 1005 | "entities": [ 1006 | { 1007 | "start": 6, 1008 | "end": 8, 1009 | "value": "取款", 1010 | "entity": "item" 1011 | } 1012 | ] 1013 | }, 1014 | { 1015 | "text": "异地中信机具取款怎么收费？", 1016 | "intent": "ask_money", 1017 | "entities": [ 1018 | { 1019 | "start": 0, 1020 | "end": 2, 1021 | "value": "异地", 1022 | "entity": "place" 1023 | }, 1024 | { 1025 | "start": 6, 1026 | "end": 8, 1027 | "value": "取款", 1028 | "entity": "item" 1029 | } 1030 | ] 1031 | }, 1032 | { 1033 | "text": "不在开户地的中信机具取款有费用吗？", 1034 | "intent": "ask_money", 1035 | "entities": [ 1036 | { 1037 | "start": 0, 1038 | "end": 5, 1039 | "value": "不在开户地", 1040 | "entity": "place" 1041 | }, 1042 | { 1043 | "start": 10, 1044 | "end": 12, 1045 | "value": "取款", 1046 | "entity": "item" 1047 | } 1048 | ] 1049 | }, 1050 | { 1051 | "text": "你好", 1052 | "intent": "greet", 1053 | "entities": [] 1054 | }, 1055 | { 1056 | "text": "您好", 1057 | "intent": "greet", 1058 | "entities": [] 1059 | }, 1060 | { 1061 | "text": "您好吗", 1062 | "intent": "greet", 1063 | "entities": [] 1064 | }, 1065 | { 1066 | "text": "嗨", 1067 | "intent": "greet", 1068 | "entities": [] 1069 | }, 1070 | { 1071 | "text": "你是谁", 1072 | "intent": "greet", 1073 | "entities": [] 1074 | }, 1075 | { 1076 | "text": "您是", 1077 | "intent": "greet", 1078 | "entities": [] 1079 | }, 1080 | { 1081 | "text": "你是哪个", 1082 | "intent": "greet", 1083 | "entities": [] 1084 | }, 1085 | { 1086 | "text": "喂", 1087 | "intent": "greet", 1088 | "entities": [] 1089 | }, 1090 | { 1091 | "text": "再见", 1092 | "intent": "goodbye", 1093 | "entities": [] 1094 | }, 1095 | { 1096 | "text": "拜拜", 1097 | "intent": "goodbye", 1098 | "entities": [] 1099 | }, 1100 | { 1101 | "text": "很高兴和你说话", 1102 | "intent": "goodbye", 1103 | "entities": [] 1104 | }, 1105 | { 1106 | "text": "嗯", 1107 | "intent": "confirm", 1108 | "entities": [] 1109 | }, 1110 | { 1111 | "text": "好的", 1112 | "intent": "confirm", 1113 | "entities": [] 1114 | }, 1115 | { 1116 | "text": "行", 1117 | "intent": "confirm", 1118 | "entities": [] 1119 | }, 1120 | { 1121 | "text": "可以的", 1122 | "intent": "confirm", 1123 | "entities": [] 1124 | }, 1125 | { 1126 | "text": "恩", 1127 | "intent": "confirm", 1128 | "entities": [] 1129 | }, 1130 | { 1131 | "text": "中中", 1132 | "intent": "confirm", 1133 | "entities": [] 1134 | }, 1135 | { 1136 | "text": "中", 1137 | "intent": "confirm", 1138 | "entities": [] 1139 | }, 1140 | { 1141 | "text": "办吧", 1142 | "intent": "confirm", 1143 | "entities": [] 1144 | }, 1145 | { 1146 | "text": "办理吧", 1147 | "intent": "confirm", 1148 | "entities": [] 1149 | }, 1150 | { 1151 | "text": "行的", 1152 | "intent": "confirm", 1153 | "entities": [] 1154 | }, 1155 | { 1156 | "text": "确定", 1157 | "intent": "confirm", 1158 | "entities": [] 1159 | }, 1160 | { 1161 | "text": "肯定", 1162 | "intent": "confirm", 1163 | "entities": [] 1164 | }, 1165 | { 1166 | "text": "一定", 1167 | "intent": "confirm", 1168 | "entities": [] 1169 | }, 1170 | { 1171 | "text": "就这样", 1172 | "intent": "confirm", 1173 | "entities": [] 1174 | }, 1175 | { 1176 | "text": "就这么办", 1177 | "intent": "confirm", 1178 | "entities": [] 1179 | }, 1180 | { 1181 | "text": "就这么着", 1182 | "intent": "confirm", 1183 | "entities": [] 1184 | }, 1185 | { 1186 | "text": "就这么着吧", 1187 | "intent": "confirm", 1188 | "entities": [] 1189 | }, 1190 | { 1191 | "text": "没问题", 1192 | "intent": "confirm", 1193 | "entities": [] 1194 | }, 1195 | { 1196 | "text": "谢谢", 1197 | "intent": "thanks", 1198 | "entities": [] 1199 | }, 1200 | { 1201 | "text": "谢谢您", 1202 | "intent": "thanks", 1203 | "entities": [] 1204 | }, 1205 | { 1206 | "text": "谢谢你", 1207 | "intent": "thanks", 1208 | "entities": [] 1209 | }, 1210 | { 1211 | "text": "非常感谢", 1212 | "intent": "thanks", 1213 | "entities": [] 1214 | }, 1215 | { 1216 | "text": "谢谢啊", 1217 | "intent": "thanks", 1218 | "entities": [] 1219 | }, 1220 | { 1221 | "text": "谢了", 1222 | "intent": "thanks", 1223 | "entities": [] 1224 | }, 1225 | { 1226 | "text": "不要", 1227 | "intent": "deny", 1228 | "entities": [] 1229 | }, 1230 | { 1231 | "text": "不需要", 1232 | "intent": "deny", 1233 | "entities": [] 1234 | }, 1235 | { 1236 | "text": "不要办", 1237 | "intent": "deny", 1238 | "entities": [] 1239 | }, 1240 | { 1241 | "text": "不办", 1242 | "intent": "deny", 1243 | "entities": [] 1244 | }, 1245 | { 1246 | "text": "暂时不要了", 1247 | "intent": "deny", 1248 | "entities": [] 1249 | }, 1250 | { 1251 | "text": "不是", 1252 | "intent": "deny", 1253 | "entities": [] 1254 | }, 1255 | { 1256 | "text": "有问题", 1257 | "intent": "deny", 1258 | "entities": [] 1259 | }, 1260 | { 1261 | "text": "我再考虑考虑", 1262 | "intent": "deny", 1263 | "entities": [] 1264 | }, 1265 | { 1266 | "text": "不好啦", 1267 | "intent": "deny", 1268 | "entities": [] 1269 | }, 1270 | { 1271 | "text": "不行", 1272 | "intent": "deny", 1273 | "entities": [] 1274 | }, 1275 | { 1276 | "text": "不可以的", 1277 | "intent": "deny", 1278 | "entities": [] 1279 | }, 1280 | { 1281 | "text": "不中", 1282 | "intent": "deny", 1283 | "entities": [] 1284 | }, 1285 | { 1286 | "text": "不可以", 1287 | "intent": "deny", 1288 | "entities": [] 1289 | }, 1290 | { 1291 | "text": "没了", 1292 | "intent": "deny", 1293 | "entities": [] 1294 | }, 1295 | { 1296 | "text": "没有了", 1297 | "intent": "deny", 1298 | "entities": [] 1299 | }, 1300 | { 1301 | "text": "不用了", 1302 | "intent": "deny", 1303 | "entities": [] 1304 | }, 1305 | { 1306 | "text": "暂时不用了", 1307 | "intent": "deny", 1308 | "entities": [] 1309 | }, 1310 | { 1311 | "text": "好的没了", 1312 | "intent": "deny", 1313 | "entities": [] 1314 | }, 1315 | { 1316 | "text": "好不用了", 1317 | "intent": "deny", 1318 | "entities": [] 1319 | }, 1320 | { 1321 | "text": "=", 1322 | "intent": "unknown_intent", 1323 | "entities": [] 1324 | }, 1325 | { 1326 | "text": "&", 1327 | "intent": "unknown_intent", 1328 | "entities": [] 1329 | }, 1330 | { 1331 | "text": "吃饭", 1332 | "intent": "unknown_intent", 1333 | "entities": [] 1334 | }, 1335 | { 1336 | "text": "哪里有吃饭的地方？", 1337 | "intent": "unknown_intent", 1338 | "entities": [] 1339 | }, 1340 | { 1341 | "text": "我想吃好吃的", 1342 | "intent": "unknown_intent", 1343 | "entities": [] 1344 | }, 1345 | { 1346 | "text": "今晚吃什么", 1347 | "intent": "unknown_intent", 1348 | "entities": [] 1349 | }, 1350 | { 1351 | "text": "你吃了吗？", 1352 | "intent": "unknown_intent", 1353 | "entities": [] 1354 | }, 1355 | { 1356 | "text": "附近哪里有餐厅？", 1357 | "intent": "unknown_intent", 1358 | "entities": [] 1359 | }, 1360 | { 1361 | "text": "附近有吃饭的地方吗？", 1362 | "intent": "unknown_intent", 1363 | "entities": [] 1364 | }, 1365 | { 1366 | "text": "我饿了", 1367 | "intent": "unknown_intent", 1368 | "entities": [] 1369 | }, 1370 | { 1371 | "text": "我要吃饭", 1372 | "intent": "unknown_intent", 1373 | "entities": [] 1374 | }, 1375 | { 1376 | "text": "hi 你好", 1377 | "intent": "greet", 1378 | "entities": [] 1379 | }, 1380 | { 1381 | "text": "你是 你是", 1382 | "intent": "greet", 1383 | "entities": [] 1384 | }, 1385 | { 1386 | "text": "你是谁 哪个", 1387 | "intent": "greet", 1388 | "entities": [] 1389 | }, 1390 | { 1391 | "text": "你好 您是哪个", 1392 | "intent": "greet", 1393 | "entities": [] 1394 | }, 1395 | { 1396 | "text": "在吗 你是谁", 1397 | "intent": "greet", 1398 | "entities": [] 1399 | }, 1400 | { 1401 | "text": "您是哪个 您是哪个", 1402 | "intent": "greet", 1403 | "entities": [] 1404 | }, 1405 | { 1406 | "text": "hey 您是哪个", 1407 | "intent": "greet", 1408 | "entities": [] 1409 | }, 1410 | { 1411 | "text": "你是谁 你好", 1412 | "intent": "greet", 1413 | "entities": [] 1414 | }, 1415 | { 1416 | "text": "嗨", 1417 | "intent": "greet", 1418 | "entities": [] 1419 | }, 1420 | { 1421 | "text": "您是 hey", 1422 | "intent": "greet", 1423 | "entities": [] 1424 | }, 1425 | { 1426 | "text": "你是谁 hi", 1427 | "intent": "greet", 1428 | "entities": [] 1429 | }, 1430 | { 1431 | "text": "hey 您好吗", 1432 | "intent": "greet", 1433 | "entities": [] 1434 | }, 1435 | { 1436 | "text": "您是哪个 您好吗", 1437 | "intent": "greet", 1438 | "entities": [] 1439 | }, 1440 | { 1441 | "text": "在吗 嗨", 1442 | "intent": "greet", 1443 | "entities": [] 1444 | }, 1445 | { 1446 | "text": "喂 你好吗", 1447 | "intent": "greet", 1448 | "entities": [] 1449 | }, 1450 | { 1451 | "text": "您是哪个 哪个", 1452 | "intent": "greet", 1453 | "entities": [] 1454 | }, 1455 | { 1456 | "text": "你是谁 您好", 1457 | "intent": "greet", 1458 | "entities": [] 1459 | }, 1460 | { 1461 | "text": "你是谁 hello", 1462 | "intent": "greet", 1463 | "entities": [] 1464 | }, 1465 | { 1466 | "text": "哪个 你好吗", 1467 | "intent": "greet", 1468 | "entities": [] 1469 | }, 1470 | { 1471 | "text": "喂 在吗", 1472 | "intent": "greet", 1473 | "entities": [] 1474 | }, 1475 | { 1476 | "text": "hey 您好", 1477 | "intent": "greet", 1478 | "entities": [] 1479 | }, 1480 | { 1481 | "text": "你是哪个 哪个", 1482 | "intent": "greet", 1483 | "entities": [] 1484 | }, 1485 | { 1486 | "text": "您好 你好吗", 1487 | "intent": "greet", 1488 | "entities": [] 1489 | }, 1490 | { 1491 | "text": "喂 你是哪个", 1492 | "intent": "greet", 1493 | "entities": [] 1494 | }, 1495 | { 1496 | "text": "你是谁 你是谁", 1497 | "intent": "greet", 1498 | "entities": [] 1499 | }, 1500 | { 1501 | "text": "您是哪个 你好", 1502 | "intent": "greet", 1503 | "entities": [] 1504 | }, 1505 | { 1506 | "text": "您好吗 喂", 1507 | "intent": "greet", 1508 | "entities": [] 1509 | }, 1510 | { 1511 | "text": "您好吗 hello", 1512 | "intent": "greet", 1513 | "entities": [] 1514 | }, 1515 | { 1516 | "text": "喂 hey", 1517 | "intent": "greet", 1518 | "entities": [] 1519 | }, 1520 | { 1521 | "text": "喂", 1522 | "intent": "greet", 1523 | "entities": [] 1524 | }, 1525 | { 1526 | "text": "byebye", 1527 | "intent": "goodbye", 1528 | "entities": [] 1529 | }, 1530 | { 1531 | "text": "see you", 1532 | "intent": "goodbye", 1533 | "entities": [] 1534 | }, 1535 | { 1536 | "text": "走你", 1537 | "intent": "goodbye", 1538 | "entities": [] 1539 | }, 1540 | { 1541 | "text": "拜拜", 1542 | "intent": "goodbye", 1543 | "entities": [] 1544 | }, 1545 | { 1546 | "text": "bye", 1547 | "intent": "goodbye", 1548 | "entities": [] 1549 | }, 1550 | { 1551 | "text": "再见", 1552 | "intent": "goodbye", 1553 | "entities": [] 1554 | }, 1555 | { 1556 | "text": "很高兴和你说话", 1557 | "intent": "goodbye", 1558 | "entities": [] 1559 | }, 1560 | { 1561 | "text": "拜", 1562 | "intent": "goodbye", 1563 | "entities": [] 1564 | }, 1565 | { 1566 | "text": "回见", 1567 | "intent": "goodbye", 1568 | "entities": [] 1569 | }, 1570 | { 1571 | "text": "下次见", 1572 | "intent": "goodbye", 1573 | "entities": [] 1574 | }, 1575 | { 1576 | "text": "没问题", 1577 | "intent": "confirm", 1578 | "entities": [] 1579 | }, 1580 | { 1581 | "text": "中", 1582 | "intent": "confirm", 1583 | "entities": [] 1584 | }, 1585 | { 1586 | "text": "中中", 1587 | "intent": "confirm", 1588 | "entities": [] 1589 | }, 1590 | { 1591 | "text": "办", 1592 | "intent": "confirm", 1593 | "entities": [] 1594 | }, 1595 | { 1596 | "text": "办吧", 1597 | "intent": "confirm", 1598 | "entities": [] 1599 | }, 1600 | { 1601 | "text": "恩", 1602 | "intent": "confirm", 1603 | "entities": [] 1604 | }, 1605 | { 1606 | "text": "可以的", 1607 | "intent": "confirm", 1608 | "entities": [] 1609 | }, 1610 | { 1611 | "text": "你看着办", 1612 | "intent": "confirm", 1613 | "entities": [] 1614 | }, 1615 | { 1616 | "text": "办理吧", 1617 | "intent": "confirm", 1618 | "entities": [] 1619 | }, 1620 | { 1621 | "text": "行", 1622 | "intent": "confirm", 1623 | "entities": [] 1624 | }, 1625 | { 1626 | "text": "办理", 1627 | "intent": "confirm", 1628 | "entities": [] 1629 | }, 1630 | { 1631 | "text": "嗯", 1632 | "intent": "confirm", 1633 | "entities": [] 1634 | }, 1635 | { 1636 | "text": "好的", 1637 | "intent": "confirm", 1638 | "entities": [] 1639 | }, 1640 | { 1641 | "text": "行的", 1642 | "intent": "confirm", 1643 | "entities": [] 1644 | } 1645 | ] 1646 | } 1647 | } -------------------------------------------------------------------------------- /data/bank_domain.yml: -------------------------------------------------------------------------------- 1 | slots: 2 | item: 3 | type: text 4 | bank: 5 | type: text 6 | money: 7 | type: text 8 | place: 9 | type: text 10 | card: 11 | type: text 12 | 13 | intents: 14 | - greet 15 | - confirm 16 | - goodbye 17 | - thanks 18 | - inform 19 | - request_search 20 | - ask_money 21 | - ask_place 22 | - deny 23 | - unknown_intent 24 | - answer 25 | 26 | entities: 27 | - item 28 | - bank 29 | - money 30 | - place 31 | - card 32 | 33 | templates: 34 | utter_greet: 35 | - "您好! 我是机器人小贝，很高兴为您服务。" 36 | - "你好! 我是小贝，可以帮您办理取款业务。" 37 | - "hi! 我是小贝，有什么可以帮您吗。" 38 | utter_goodbye: 39 | - "再见，为您服务很开心" 40 | - "Bye， 下次再见" 41 | utter_default: 42 | - "您说什么，小贝听不懂。" 43 | - "你说的小贝不懂呀！" 44 | - "不好意思，您能换个说法吗？" 45 | utter_thanks: 46 | - "不用谢" 47 | - "我应该做的" 48 | - "您开心我就开心" 49 | utter_ask_morehelp: 50 | - "还有什么能帮您吗？" 51 | - "您还需要什么服务？" 52 | utter_ask_bank: 53 | - "请问您是本行取款、他行取款还是境外取款？" 54 | - "请问取款渠道是本行取款、他行取款还是境外取款？" 55 | utter_ask_money: 56 | - "请问您是人民币取款还是外币取款？" 57 | - "请问人民币{bank}取款还是外币{bank}取款？" 58 | - "人民取款还是外币取款" 59 | utter_ask_place: 60 | - "请问您是本地取款还是异地取款？" 61 | - "请问您是{bank}{money}同城取款还是异地取款？" 62 | utter_ask_card: 63 | - "请问您的取款使用的是什么类型的卡？" 64 | utter_confirm: 65 | - "你确认吗？" 66 | utter_answer: 67 | - "人民币本行柜台、自助机具（含同城、异地）取款都是免费哦！" 68 | 69 | actions: 70 | - utter_greet 71 | - utter_goodbye 72 | - utter_default 73 | - utter_thanks 74 | - utter_ask_morehelp 75 | - utter_ask_bank 76 | - utter_ask_money 77 | - utter_ask_place 78 | - utter_ask_card 79 | - utter_confirm 80 | - utter_answer -------------------------------------------------------------------------------- /data/bank_domain_action.yml: -------------------------------------------------------------------------------- 1 | slots: 2 | item: 3 | type: text 4 | bank: 5 | type: text 6 | money: 7 | type: text 8 | place: 9 | type: text 10 | card: 11 | type: text 12 | 13 | intents: 14 | - greet 15 | - confirm 16 | - goodbye 17 | - thanks 18 | - inform 19 | - request_search 20 | - ask_money 21 | - ask_place 22 | - deny 23 | - unknown_intent 24 | - answer 25 | 26 | entities: 27 | - item 28 | - bank 29 | - money 30 | - place 31 | - card 32 | 33 | templates: 34 | utter_greet: 35 | - "您好! 我是机器人小贝，很高兴为您服务。" 36 | - "你好! 我是小贝，可以帮您办理取款业务。" 37 | - "hi! 我是小贝，有什么可以帮您吗。" 38 | utter_goodbye: 39 | - "再见，为您服务很开心" 40 | - "Bye， 下次再见" 41 | utter_default: 42 | - "您说什么，小贝听不懂。" 43 | - "你说的小贝不懂呀！" 44 | - "不好意思，您能换个说法吗？" 45 | utter_thanks: 46 | - "不用谢" 47 | - "我应该做的" 48 | - "您开心我就开心" 49 | utter_ask_morehelp: 50 | - "还有什么能帮您吗？" 51 | - "您还需要什么服务？" 52 | utter_ask_bank: 53 | - "请问您是本行取款、他行取款还是境外取款？" 54 | - "请问取款渠道是本行取款、他行取款还是境外取款？" 55 | utter_ask_money: 56 | - "请问您是人民币取款还是外币取款？" 57 | - "请问人民币{bank}取款还是外币{bank}取款？" 58 | - "人民取款还是外币取款" 59 | utter_ask_place: 60 | - "请问您是本地取款还是异地取款？" 61 | - "请问您是{bank}{money}同城取款还是异地取款？" 62 | utter_ask_card: 63 | - "请问您的取款使用的是什么类型的卡？" 64 | utter_confirm: 65 | - "你确认吗？" 66 | utter_answer: 67 | - "人民币本行柜台、自助机具（含同城、异地）取款都是免费哦！" 68 | 69 | actions: 70 | - utter_greet 71 | - utter_goodbye 72 | - utter_default 73 | - utter_thanks 74 | - utter_ask_morehelp 75 | - utter_ask_bank 76 | - utter_ask_money 77 | - utter_ask_place 78 | - utter_ask_card 79 | - utter_confirm 80 | - action_answer 81 | -------------------------------------------------------------------------------- /data/bank_story.md: -------------------------------------------------------------------------------- 1 | ## Generated Story No1 2 | * greet 3 | - utter_greet 4 | * deny 5 | - utter_goodbye 6 | 7 | ## Generated Story No2 8 | * greet 9 | - utter_greet 10 | * goodbye 11 | - utter_goodbye 12 | 13 | ## Generated Story No3 14 | * greet 15 | - utter_greet 16 | * thanks 17 | - utter_thanks 18 | 19 | ## Generated Story No4 20 | * unknown_intent 21 | - utter_default 22 | 23 | 24 | ## Generated Story No5 25 | * greet 26 | - utter_greet 27 | * request_search{"item": "取款"} 28 | - slot{"item": "取款"} 29 | - utter_ask_money 30 | * ask_money{"money": "人民币"} 31 | - slot{"money": "人民币"} 32 | - utter_ask_place 33 | * ask_place{"place": "本地"} 34 | - slot{"place": "本地"} 35 | - utter_confirm 36 | * confirm 37 | - utter_answer 38 | - utter_ask_morehelp 39 | * deny 40 | - utter_goodbye 41 | 42 | ## Generated Story No7 43 | * greet 44 | - utter_greet 45 | * request_search{"item": "取款", "money": "人民币"} 46 | - slot{"item": "取款"} 47 | - slot{"money": "人民币"} 48 | - utter_ask_place 49 | * ask_place{"place": "本地"} 50 | - slot{"place": "本地"} 51 | - utter_confirm 52 | * confirm 53 | - utter_answer 54 | - utter_ask_morehelp 55 | * deny 56 | - utter_goodbye 57 | 58 | ## Generated Story No8 59 | * greet 60 | - utter_greet 61 | * request_search{"item": "取款", "place": "本地"} 62 | - slot{"item": "取款"} 63 | - slot{"place": "本地"} 64 | - utter_ask_money 65 | * ask_money{"money": "人民币"} 66 | - slot{"money": "人民币"} 67 | - utter_confirm 68 | * confirm 69 | - utter_answer 70 | - utter_ask_morehelp 71 | * deny 72 | - utter_goodbye 73 | 74 | ## Generated Story No9 75 | * greet 76 | - utter_greet 77 | * request_search{"item": "取款", "money": "人民币", "place": "本地"} 78 | - slot{"item": "取款"} 79 | - slot{"money": "人民币"} 80 | - slot{"place": "本地"} 81 | - utter_confirm 82 | * confirm 83 | - utter_answer 84 | - utter_ask_morehelp 85 | * deny 86 | - utter_goodbye 87 | 88 | ## Generated Story No10 89 | * greet 90 | - utter_greet 91 | * ask_money{"money": "人民币", "place": "本地"} 92 | - slot{"money": "人民币"} 93 | - slot{"place": "本地"} 94 | - utter_confirm 95 | * confirm 96 | - utter_answer 97 | - utter_ask_morehelp 98 | * deny 99 | - utter_goodbye 100 | 101 | ## Generated Story No11 102 | * greet 103 | - utter_greet 104 | * ask_money{"money": "人民币"} 105 | - slot{"money": "人民币"} 106 | - utter_ask_place 107 | * ask_place{"place": "本地"} 108 | - slot{"place": "本地"} 109 | - utter_confirm 110 | * confirm 111 | - utter_answer 112 | - utter_ask_morehelp 113 | * deny 114 | - utter_goodbye -------------------------------------------------------------------------------- /data/bank_story_action.md: -------------------------------------------------------------------------------- 1 | ## Generated Story No1 2 | * greet 3 | - utter_greet 4 | * deny 5 | - utter_goodbye 6 | 7 | ## Generated Story No2 8 | * greet 9 | - utter_greet 10 | * goodbye 11 | - utter_goodbye 12 | 13 | ## Generated Story No3 14 | * greet 15 | - utter_greet 16 | * thanks 17 | - utter_thanks 18 | 19 | ## Generated Story No4 20 | * unknown_intent 21 | - utter_default 22 | 23 | 24 | ## Generated Story No5 25 | * greet 26 | - utter_greet 27 | * request_search{"item": "取款"} 28 | - slot{"item": "取款"} 29 | - utter_ask_money 30 | * ask_money{"money": "人民币"} 31 | - slot{"money": "人民币"} 32 | - utter_ask_place 33 | * ask_place{"place": "本地"} 34 | - slot{"place": "本地"} 35 | - utter_confirm 36 | * confirm 37 | - action_answer 38 | - utter_ask_morehelp 39 | * deny 40 | - utter_goodbye 41 | 42 | ## Generated Story No7 43 | * greet 44 | - utter_greet 45 | * request_search{"item": "取款", "money": "人民币"} 46 | - slot{"item": "取款"} 47 | - slot{"money": "人民币"} 48 | - utter_ask_place 49 | * ask_place{"place": "本地"} 50 | - slot{"place": "本地"} 51 | - utter_confirm 52 | * confirm 53 | - action_answer 54 | - utter_ask_morehelp 55 | * deny 56 | - utter_goodbye 57 | 58 | ## Generated Story No8 59 | * greet 60 | - utter_greet 61 | * request_search{"item": "取款", "place": "本地"} 62 | - slot{"item": "取款"} 63 | - slot{"place": "本地"} 64 | - utter_ask_money 65 | * ask_money{"money": "人民币"} 66 | - slot{"money": "人民币"} 67 | - utter_confirm 68 | * confirm 69 | - action_answer 70 | - utter_ask_morehelp 71 | * deny 72 | - utter_goodbye 73 | 74 | ## Generated Story No9 75 | * greet 76 | - utter_greet 77 | * request_search{"item": "取款", "money": "人民币", "place": "本地"} 78 | - slot{"item": "取款"} 79 | - slot{"money": "人民币"} 80 | - slot{"place": "本地"} 81 | - utter_confirm 82 | * confirm 83 | - action_answer 84 | - utter_ask_morehelp 85 | * deny 86 | - utter_goodbye 87 | 88 | ## Generated Story No10 89 | * greet 90 | - utter_greet 91 | * ask_money{"money": "人民币", "place": "本地"} 92 | - slot{"money": "人民币"} 93 | - slot{"place": "本地"} 94 | - utter_confirm 95 | * confirm 96 | - action_answer 97 | - utter_ask_morehelp 98 | * deny 99 | - utter_goodbye 100 | 101 | ## Generated Story No11 102 | * greet 103 | - utter_greet 104 | * ask_money{"money": "人民币"} 105 | - slot{"money": "人民币"} 106 | - utter_ask_place 107 | * ask_place{"place": "本地"} 108 | - slot{"place": "本地"} 109 | - utter_confirm 110 | * confirm 111 | - action_answer 112 | - utter_ask_morehelp 113 | * deny 114 | - utter_goodbye 115 | -------------------------------------------------------------------------------- /data/测试取款.xls: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/tedljw/rasa_test_ch/7d39cfab55d61f4373ceed76783f507181f71c75/data/测试取款.xls -------------------------------------------------------------------------------- /endpoints.yml: -------------------------------------------------------------------------------- 1 | action_endpoint: 2 | url: http://localhost:5055/webhook 3 | -------------------------------------------------------------------------------- /my_config.yml: -------------------------------------------------------------------------------- 1 | language: "zh" 2 | 3 | pipeline: 4 | - name: "nlp_mitie" 5 | model: "data/total_word_feature_extractor_zh.dat" 6 | - name: "tokenizer_jieba" 7 | dictionary_path: "word" 8 | - name: "ner_mitie" 9 | - name: "ner_synonyms" 10 | - name: "intent_entity_featurizer_regex" 11 | - name: "intent_featurizer_mitie" 12 | - name: "intent_classifier_sklearn" 13 | 14 | 15 | #language: "zh" 16 | 17 | #pipeline: 18 | #- name: "tokenizer_jieba" 19 | # dictionary_path: "word" 20 | #- name: "bert_vectors_featurizer" 21 | # ip: '10.1.58.21' 22 | # port: 5555 23 | # port_out: 5556 24 | # show_server_config: True 25 | # timeout: 10000 26 | #- name: "intent_classifier_tensorflow_embedding_bert" 27 | #- name: "ner_crf" 28 | #- name: "jieba_pseg_extractor" 29 | -------------------------------------------------------------------------------- /word/dict.txt: -------------------------------------------------------------------------------- 1 | 公司 10 ns 2 | 证书 10 ns 3 | USBKEY 10 ns 4 | U盾 10 ns 5 | -------------------------------------------------------------------------------- /说明.txt: -------------------------------------------------------------------------------- https://raw.githubusercontent.com/tedljw/rasa_test_ch/7d39cfab55d61f4373ceed76783f507181f71c75/说明.txt --------------------------------------------------------------------------------