├── .gitignore
├── LICENSE.txt
├── README.md
├── composer.json
└── src
├── Console
└── Htmlify.php
├── Controllers
├── AdministratorsController.php
├── AgentsController.php
├── CategoriesController.php
├── CommentsController.php
├── ConfigurationsController.php
├── DashboardController.php
├── InstallController.php
├── NotificationsController.php
├── PrioritiesController.php
├── StatusesController.php
├── TicketsController.php
└── ToolsController.php
├── Helpers
├── Cdn.php
├── EditorLocale.php
└── LaravelVersion.php
├── JSON
└── summernote_init.json
├── Mail
└── TicketitNotification.php
├── Middleware
├── IsAdminMiddleware.php
├── IsAgentMiddleware.php
└── ResAccessMiddleware.php
├── Migrations
├── 2015_07_22_115516_create_ticketit_tables.php
├── 2015_07_22_123254_alter_users_table.php
├── 2015_09_29_123456_add_completed_at_column_to_ticketit_table.php
├── 2015_10_08_123457_create_settings_table.php
├── 2016_01_15_002617_add_htmlcontent_to_ticketit_and_comments.php
├── 2016_01_15_040207_enlarge_settings_columns.php
└── 2016_01_15_120557_add_indexes.php
├── Models
├── Agent.php
├── Category.php
├── Comment.php
├── Configuration.php
├── Priority.php
├── Setting.php
├── Status.php
└── Ticket.php
├── Public
└── css
│ └── style.css
├── Seeds
├── SettingsTableSeeder.php
└── TicketitTableSeeder.php
├── TicketitServiceProvider.php
├── Traits
├── ContentEllipse.php
└── Purifiable.php
├── Translations
├── ar
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── install.php
│ ├── lang.php
│ └── settings.php
├── de
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ └── lang.php
├── en
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── install.php
│ ├── lang.php
│ └── settings.php
├── es
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── install.php
│ ├── lang.php
│ └── settings.php
├── fa
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── install.php
│ └── lang.php
├── fr
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── lang.php
│ └── settings.php
├── hu
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ └── lang.php
├── it
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── install.php
│ ├── lang.php
│ └── settings.php
├── nl
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── install.php
│ └── lang.php
├── pt_BR
│ ├── admin.php
│ ├── email
│ │ ├── assigned.php
│ │ ├── comment.php
│ │ ├── globals.php
│ │ ├── status.php
│ │ └── transfer.php
│ ├── install.php
│ └── lang.php
└── ru
│ ├── admin.php
│ ├── email
│ ├── assigned.php
│ ├── comment.php
│ ├── globals.php
│ ├── status.php
│ └── transfer.php
│ ├── install.php
│ ├── lang.php
│ └── settings.php
├── ViewComposers
└── TicketItComposer.php
├── Views
├── bootstrap3
│ ├── admin
│ │ ├── administrator
│ │ │ ├── create.blade.php
│ │ │ └── index.blade.php
│ │ ├── agent
│ │ │ ├── create.blade.php
│ │ │ └── index.blade.php
│ │ ├── category
│ │ │ ├── create.blade.php
│ │ │ ├── edit.blade.php
│ │ │ ├── form.blade.php
│ │ │ └── index.blade.php
│ │ ├── configuration
│ │ │ ├── common
│ │ │ │ └── paginate.blade.php
│ │ │ ├── create.blade.php
│ │ │ ├── edit.blade.php
│ │ │ ├── index.blade.php
│ │ │ └── tables
│ │ │ │ ├── editor_table.blade.php
│ │ │ │ ├── email_table.blade.php
│ │ │ │ ├── init_table.blade.php
│ │ │ │ ├── other_table.blade.php
│ │ │ │ ├── perms_table.blade.php
│ │ │ │ └── ticket_table.blade.php
│ │ ├── index.blade.php
│ │ ├── priority
│ │ │ ├── create.blade.php
│ │ │ ├── edit.blade.php
│ │ │ ├── form.blade.php
│ │ │ └── index.blade.php
│ │ └── status
│ │ │ ├── create.blade.php
│ │ │ ├── edit.blade.php
│ │ │ ├── form.blade.php
│ │ │ └── index.blade.php
│ ├── emails
│ │ ├── assigned.blade.php
│ │ ├── comment.blade.php
│ │ ├── status.blade.php
│ │ ├── templates
│ │ │ └── ticketit.blade.php
│ │ └── transfer.blade.php
│ ├── index.blade.php
│ ├── install
│ │ ├── index.blade.php
│ │ └── upgrade.blade.php
│ ├── shared
│ │ ├── assets.blade.php
│ │ ├── errors.blade.php
│ │ ├── header.blade.php
│ │ └── nav.blade.php
│ └── tickets
│ │ ├── create.blade.php
│ │ ├── edit.blade.php
│ │ ├── index.blade.php
│ │ ├── partials
│ │ ├── comment_form.blade.php
│ │ ├── comments.blade.php
│ │ ├── datatable.blade.php
│ │ ├── modal-delete-confirm.blade.php
│ │ ├── summernote.blade.php
│ │ └── ticket_body.blade.php
│ │ └── show.blade.php
└── bootstrap4
│ ├── admin
│ ├── administrator
│ │ ├── create.blade.php
│ │ └── index.blade.php
│ ├── agent
│ │ ├── create.blade.php
│ │ └── index.blade.php
│ ├── category
│ │ ├── create.blade.php
│ │ ├── edit.blade.php
│ │ ├── form.blade.php
│ │ └── index.blade.php
│ ├── configuration
│ │ ├── common
│ │ │ └── paginate.blade.php
│ │ ├── create.blade.php
│ │ ├── edit.blade.php
│ │ ├── index.blade.php
│ │ └── tables
│ │ │ ├── editor_table.blade.php
│ │ │ ├── email_table.blade.php
│ │ │ ├── init_table.blade.php
│ │ │ ├── other_table.blade.php
│ │ │ ├── perms_table.blade.php
│ │ │ └── ticket_table.blade.php
│ ├── index.blade.php
│ ├── priority
│ │ ├── create.blade.php
│ │ ├── edit.blade.php
│ │ ├── form.blade.php
│ │ └── index.blade.php
│ └── status
│ │ ├── create.blade.php
│ │ ├── edit.blade.php
│ │ ├── form.blade.php
│ │ └── index.blade.php
│ ├── emails
│ ├── assigned.blade.php
│ ├── comment.blade.php
│ ├── status.blade.php
│ ├── templates
│ │ └── ticketit.blade.php
│ └── transfer.blade.php
│ ├── index.blade.php
│ ├── install
│ ├── index.blade.php
│ └── upgrade.blade.php
│ ├── layouts
│ └── master.blade.php
│ ├── shared
│ ├── assets.blade.php
│ ├── errors.blade.php
│ ├── header.blade.php
│ └── nav.blade.php
│ └── tickets
│ ├── create.blade.php
│ ├── edit.blade.php
│ ├── index.blade.php
│ ├── partials
│ ├── comment_form.blade.php
│ ├── comments.blade.php
│ ├── datatable.blade.php
│ ├── modal-delete-confirm.blade.php
│ ├── summernote.blade.php
│ └── ticket_body.blade.php
│ └── show.blade.php
└── routes.php
/.gitignore:
--------------------------------------------------------------------------------
1 | /vendor
2 | /.idea
3 | /.vscode
4 |
--------------------------------------------------------------------------------
/LICENSE.txt:
--------------------------------------------------------------------------------
1 | The MIT License (MIT)
2 |
3 | Copyright (c) 2015-2017 Ahmed M. Kordy
4 |
5 | Permission is hereby granted, free of charge, to any person obtaining a copy
6 | of this software and associated documentation files (the "Software"), to deal
7 | in the Software without restriction, including without limitation the rights
8 | to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
9 | copies of the Software, and to permit persons to whom the Software is
10 | furnished to do so, subject to the following conditions:
11 |
12 | The above copyright notice and this permission notice shall be included in
13 | all copies or substantial portions of the Software.
14 |
15 | THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
16 | IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
17 | FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
18 | AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
19 | LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
20 | OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
21 | THE SOFTWARE.
22 |
--------------------------------------------------------------------------------
/composer.json:
--------------------------------------------------------------------------------
1 | {
2 | "name": "kordy/ticketit",
3 | "description": "A simple helpdesk tickets system for Laravel 5.1 – 5.8 and 6.* - 7.* - 8.* which integrates smoothly with Laravel default users and auth system",
4 | "type": "laravel-package",
5 | "keywords": ["laravel","helpdesk", "ticket", "support"],
6 | "require": {
7 | "laravel/framework": "^5.1|^6.0|^7.0|^8.0",
8 | "laravelcollective/html": "^5.1|^6.0",
9 | "illuminate/support": "^5.1|^6.0|^7.0|^8.0",
10 | "yajra/laravel-datatables-oracle": "^6.0|^8.0|^9.4|^9.11",
11 | "jenssegers/date": "^3.0|^4.0",
12 | "mews/purifier": "^2.0|^3.1|^3.2",
13 | "doctrine/dbal": "^2.5|^2.6|^2.10"
14 |
15 | },
16 | "license": "MIT",
17 | "authors": [
18 | {
19 | "name": "Ahmed Kordy",
20 | "email": "ahmed@kordy.info"
21 | },
22 | {
23 | "name": "Balázs Dura-Kovács",
24 | "homepage": "https://gitlab.com/balping"
25 | }
26 | ],
27 | "autoload": {
28 | "psr-4": {
29 | "Kordy\\Ticketit\\": "src"
30 | }
31 | }
32 | }
33 |
--------------------------------------------------------------------------------
/src/Console/Htmlify.php:
--------------------------------------------------------------------------------
1 | tags. Run this when upgrading from <=v0.2.2';
24 |
25 | public function __construct()
26 | {
27 | parent::__construct();
28 | }
29 |
30 | /**
31 | * Execute the console command.
32 | *
33 | * @return mixed
34 | */
35 | public function handle()
36 | {
37 | $tickets = Ticket::all();
38 |
39 | foreach ($tickets as $ticket) {
40 | if (!$ticket->html) {
41 | $ticket->html = nl2br(e($ticket->content));
42 | $ticket->content = e($ticket->content);
43 | $ticket->save();
44 | }
45 | }
46 |
47 | $comments = Comment::all();
48 |
49 | foreach ($comments as $comment) {
50 | if (!$comment->html) {
51 | $comment->html = nl2br(e($comment->content));
52 | $comment->content = e($comment->content);
53 | $comment->save();
54 | }
55 | }
56 | }
57 | }
58 |
--------------------------------------------------------------------------------
/src/Controllers/AdministratorsController.php:
--------------------------------------------------------------------------------
1 | addAdministrators($request->input('administrators'));
30 | $administrators_names = implode(',', $administrators_list);
31 |
32 | Session::flash('status', trans('ticketit::lang.administrators-are-added-to-administrators', ['names' => $administrators_names]));
33 |
34 | return redirect()->action('\Kordy\Ticketit\Controllers\AdministratorsController@index');
35 | }
36 |
37 | public function update($id, Request $request)
38 | {
39 | $this->syncAdministratorCategories($id, $request);
40 |
41 | Session::flash('status', trans('ticketit::lang.administrators-joined-categories-ok'));
42 |
43 | return redirect()->action('\Kordy\Ticketit\Controllers\AdministratorsController@index');
44 | }
45 |
46 | public function destroy($id)
47 | {
48 | $administrator = $this->removeAdministrator($id);
49 |
50 | Session::flash('status', trans('ticketit::lang.administrators-is-removed-from-team', ['name' => $administrator->name]));
51 |
52 | return redirect()->action('\Kordy\Ticketit\Controllers\AdministratorsController@index');
53 | }
54 |
55 | /**
56 | * Assign users as administrators.
57 | *
58 | * @param $user_ids
59 | *
60 | * @return array
61 | */
62 | public function addAdministrators($user_ids)
63 | {
64 | $users = Agent::find($user_ids);
65 | foreach ($users as $user) {
66 | $user->ticketit_admin = true;
67 | $user->save();
68 | $users_list[] = $user->name;
69 | }
70 |
71 | return $users_list;
72 | }
73 |
74 | /**
75 | * Remove user from the administrators.
76 | *
77 | * @param $id
78 | *
79 | * @return mixed
80 | */
81 | public function removeAdministrator($id)
82 | {
83 | $administrator = Agent::find($id);
84 | $administrator->ticketit_admin = false;
85 | $administrator->save();
86 |
87 | // Remove him from tickets categories as well
88 | if (version_compare(app()->version(), '5.2.0', '>=')) {
89 | $administrator_cats = $administrator->categories->pluck('id')->toArray();
90 | } else { // if Laravel 5.1
91 | $administrator_cats = $administrator->categories->lists('id')->toArray();
92 | }
93 |
94 | $administrator->categories()->detach($administrator_cats);
95 |
96 | return $administrator;
97 | }
98 |
99 | /**
100 | * Sync Administrator categories with the selected categories got from update form.
101 | *
102 | * @param $id
103 | * @param Request $request
104 | */
105 | public function syncAdministratorCategories($id, Request $request)
106 | {
107 | $form_cats = ($request->input('administrator_cats') == null) ? [] : $request->input('administrator_cats');
108 | $administrator = Agent::find($id);
109 | $administrator->categories()->sync($form_cats);
110 | }
111 | }
112 |
--------------------------------------------------------------------------------
/src/Controllers/AgentsController.php:
--------------------------------------------------------------------------------
1 | get();
17 |
18 | return view('ticketit::admin.agent.index', compact('agents'));
19 | }
20 |
21 | public function create()
22 | {
23 | $users = Agent::paginate(Setting::grab('paginate_items'));
24 |
25 | return view('ticketit::admin.agent.create', compact('users'));
26 | }
27 |
28 | public function store(Request $request)
29 | {
30 | $rules = [
31 | 'agents' => 'required|array|min:1',
32 | ];
33 |
34 | if(LaravelVersion::min('5.2')){
35 | $rules['agents.*'] = 'integer|exists:users,id';
36 | }
37 |
38 | $this->validate($request, $rules);
39 |
40 | $agents_list = $this->addAgents($request->input('agents'));
41 | $agents_names = implode(',', $agents_list);
42 |
43 | Session::flash('status', trans('ticketit::lang.agents-are-added-to-agents', ['names' => $agents_names]));
44 |
45 | return redirect()->action('\Kordy\Ticketit\Controllers\AgentsController@index');
46 | }
47 |
48 | public function update($id, Request $request)
49 | {
50 | $this->syncAgentCategories($id, $request);
51 |
52 | Session::flash('status', trans('ticketit::lang.agents-joined-categories-ok'));
53 |
54 | return redirect()->action('\Kordy\Ticketit\Controllers\AgentsController@index');
55 | }
56 |
57 | public function destroy($id)
58 | {
59 | $agent = $this->removeAgent($id);
60 |
61 | Session::flash('status', trans('ticketit::lang.agents-is-removed-from-team', ['name' => $agent->name]));
62 |
63 | return redirect()->action('\Kordy\Ticketit\Controllers\AgentsController@index');
64 | }
65 |
66 | /**
67 | * Assign users as agents.
68 | *
69 | * @param $user_ids
70 | *
71 | * @return array
72 | */
73 | public function addAgents($user_ids)
74 | {
75 | $users = Agent::find($user_ids);
76 | foreach ($users as $user) {
77 | $user->ticketit_agent = true;
78 | $user->save();
79 | $users_list[] = $user->name;
80 | }
81 |
82 | return $users_list;
83 | }
84 |
85 | /**
86 | * Remove user from the agents.
87 | *
88 | * @param $id
89 | *
90 | * @return mixed
91 | */
92 | public function removeAgent($id)
93 | {
94 | $agent = Agent::find($id);
95 | $agent->ticketit_agent = false;
96 | $agent->save();
97 |
98 | // Remove him from tickets categories as well
99 | if (version_compare(app()->version(), '5.2.0', '>=')) {
100 | $agent_cats = $agent->categories->pluck('id')->toArray();
101 | } else { // if Laravel 5.1
102 | $agent_cats = $agent->categories->lists('id')->toArray();
103 | }
104 |
105 | $agent->categories()->detach($agent_cats);
106 |
107 | return $agent;
108 | }
109 |
110 | /**
111 | * Sync Agent categories with the selected categories got from update form.
112 | *
113 | * @param $id
114 | * @param Request $request
115 | */
116 | public function syncAgentCategories($id, Request $request)
117 | {
118 | $form_cats = ($request->input('agent_cats') == null) ? [] : $request->input('agent_cats');
119 | $agent = Agent::find($id);
120 | $agent->categories()->sync($form_cats);
121 | }
122 | }
123 |
--------------------------------------------------------------------------------
/src/Controllers/CategoriesController.php:
--------------------------------------------------------------------------------
1 | validate($request, [
49 | 'name' => 'required',
50 | 'color' => 'required',
51 | ]);
52 |
53 | $category = new Category();
54 | $category->create(['name' => $request->name, 'color' => $request->color]);
55 |
56 | Session::flash('status', trans('ticketit::lang.category-name-has-been-created', ['name' => $request->name]));
57 |
58 | \Cache::forget('ticketit::categories');
59 |
60 | return redirect()->action('\Kordy\Ticketit\Controllers\CategoriesController@index');
61 | }
62 |
63 | /**
64 | * Display the specified resource.
65 | *
66 | * @param int $id
67 | *
68 | * @return Response
69 | */
70 | public function show($id)
71 | {
72 | return 'All category related agents here';
73 | }
74 |
75 | /**
76 | * Show the form for editing the specified resource.
77 | *
78 | * @param int $id
79 | *
80 | * @return Response
81 | */
82 | public function edit($id)
83 | {
84 | $category = Category::findOrFail($id);
85 |
86 | return view('ticketit::admin.category.edit', compact('category'));
87 | }
88 |
89 | /**
90 | * Update the specified resource in storage.
91 | *
92 | * @param Request $request
93 | * @param int $id
94 | *
95 | * @return \Illuminate\Http\RedirectResponse
96 | */
97 | public function update(Request $request, $id)
98 | {
99 | $this->validate($request, [
100 | 'name' => 'required',
101 | 'color' => 'required',
102 | ]);
103 |
104 | $category = Category::findOrFail($id);
105 | $category->update(['name' => $request->name, 'color' => $request->color]);
106 |
107 | Session::flash('status', trans('ticketit::lang.category-name-has-been-modified', ['name' => $request->name]));
108 |
109 | \Cache::forget('ticketit::categories');
110 |
111 | return redirect()->action('\Kordy\Ticketit\Controllers\CategoriesController@index');
112 | }
113 |
114 | /**
115 | * Remove the specified resource from storage.
116 | *
117 | * @param int $id
118 | *
119 | * @return Response
120 | */
121 | public function destroy($id)
122 | {
123 | $category = Category::findOrFail($id);
124 | $name = $category->name;
125 | $category->delete();
126 |
127 | Session::flash('status', trans('ticketit::lang.category-name-has-been-deleted', ['name' => $name]));
128 |
129 | \Cache::forget('ticketit::categories');
130 |
131 | return redirect()->action('\Kordy\Ticketit\Controllers\CategoriesController@index');
132 | }
133 | }
134 |
--------------------------------------------------------------------------------
/src/Controllers/CommentsController.php:
--------------------------------------------------------------------------------
1 | middleware('Kordy\Ticketit\Middleware\IsAdminMiddleware', ['only' => ['edit', 'update', 'destroy']]);
14 | $this->middleware('Kordy\Ticketit\Middleware\ResAccessMiddleware', ['only' => 'store']);
15 | }
16 |
17 | /**
18 | * Display a listing of the resource.
19 | *
20 | * @return Response
21 | */
22 | public function index()
23 | {
24 | //
25 | }
26 |
27 | /**
28 | * Show the form for creating a new resource.
29 | *
30 | * @return Response
31 | */
32 | public function create()
33 | {
34 | //
35 | }
36 |
37 | /**
38 | * Store a newly created resource in storage.
39 | *
40 | * @param Request $request
41 | *
42 | * @return \Illuminate\Http\RedirectResponse
43 | */
44 | public function store(Request $request)
45 | {
46 | $this->validate($request, [
47 | 'ticket_id' => 'required|exists:ticketit,id',
48 | 'content' => 'required|min:6',
49 | ]);
50 |
51 | $comment = new Models\Comment();
52 |
53 | $comment->setPurifiedContent($request->get('content'));
54 |
55 | $comment->ticket_id = $request->get('ticket_id');
56 | $comment->user_id = \Auth::user()->id;
57 | $comment->save();
58 |
59 | $ticket = Models\Ticket::find($comment->ticket_id);
60 | $ticket->updated_at = $comment->created_at;
61 | $ticket->save();
62 |
63 | return back()->with('status', trans('ticketit::lang.comment-has-been-added-ok'));
64 | }
65 |
66 | /**
67 | * Display the specified resource.
68 | *
69 | * @param int $id
70 | *
71 | * @return Response
72 | */
73 | public function show($id)
74 | {
75 | //
76 | }
77 |
78 | /**
79 | * Show the form for editing the specified resource.
80 | *
81 | * @param int $id
82 | *
83 | * @return Response
84 | */
85 | public function edit($id)
86 | {
87 | //
88 | }
89 |
90 | /**
91 | * Update the specified resource in storage.
92 | *
93 | * @param Request $request
94 | * @param int $id
95 | *
96 | * @return Response
97 | */
98 | public function update(Request $request, $id)
99 | {
100 | //
101 | }
102 |
103 | /**
104 | * Remove the specified resource from storage.
105 | *
106 | * @param int $id
107 | *
108 | * @return Response
109 | */
110 | public function destroy($id)
111 | {
112 | //
113 | }
114 | }
115 |
--------------------------------------------------------------------------------
/src/Controllers/DashboardController.php:
--------------------------------------------------------------------------------
1 | count();
16 | $closed_tickets_count = $tickets_count - $open_tickets_count;
17 |
18 | // Per Category pagination
19 | $categories = Category::paginate(10, ['*'], 'cat_page');
20 |
21 | // Total tickets counter per category for google pie chart
22 | $categories_all = Category::all();
23 | $categories_share = [];
24 | foreach ($categories_all as $cat) {
25 | $categories_share[$cat->name] = $cat->tickets()->count();
26 | }
27 |
28 | // Total tickets counter per agent for google pie chart
29 | $agents_share_obj = Agent::agents()->with(['agentTotalTickets' => function ($query) {
30 | $query->addSelect(['id', 'agent_id']);
31 | }])->get();
32 |
33 | $agents_share = [];
34 | foreach ($agents_share_obj as $agent_share) {
35 | $agents_share[$agent_share->name] = $agent_share->agentTotalTickets->count();
36 | }
37 |
38 | // Per Agent
39 | $agents = Agent::agents(10);
40 |
41 | // Per User
42 | $users = Agent::users(10);
43 |
44 | // Per Category performance data
45 | $ticketController = new TicketsController(new Ticket(), new Agent());
46 | $monthly_performance = $ticketController->monthlyPerfomance($indicator_period);
47 |
48 | if (request()->has('cat_page')) {
49 | $active_tab = 'cat';
50 | } elseif (request()->has('agents_page')) {
51 | $active_tab = 'agents';
52 | } elseif (request()->has('users_page')) {
53 | $active_tab = 'users';
54 | } else {
55 | $active_tab = 'cat';
56 | }
57 |
58 | return view(
59 | 'ticketit::admin.index',
60 | compact(
61 | 'open_tickets_count',
62 | 'closed_tickets_count',
63 | 'tickets_count',
64 | 'categories',
65 | 'agents',
66 | 'users',
67 | 'monthly_performance',
68 | 'categories_share',
69 | 'agents_share',
70 | 'active_tab'
71 | ));
72 | }
73 | }
74 |
--------------------------------------------------------------------------------
/src/Controllers/StatusesController.php:
--------------------------------------------------------------------------------
1 | validate($request, [
49 | 'name' => 'required',
50 | 'color' => 'required',
51 | ]);
52 |
53 | $status = new Status();
54 | $status->create(['name' => $request->name, 'color' => $request->color]);
55 |
56 | Session::flash('status', trans('ticketit::lang.status-name-has-been-created', ['name' => $request->name]));
57 |
58 | \Cache::forget('ticketit::statuses');
59 |
60 | return redirect()->action('\Kordy\Ticketit\Controllers\StatusesController@index');
61 | }
62 |
63 | /**
64 | * Display the specified resource.
65 | *
66 | * @param int $id
67 | *
68 | * @return Response
69 | */
70 | public function show($id)
71 | {
72 | return trans('ticketit::lang.status-all-tickets-here');
73 | }
74 |
75 | /**
76 | * Show the form for editing the specified resource.
77 | *
78 | * @param int $id
79 | *
80 | * @return Response
81 | */
82 | public function edit($id)
83 | {
84 | $status = Status::findOrFail($id);
85 |
86 | return view('ticketit::admin.status.edit', compact('status'));
87 | }
88 |
89 | /**
90 | * Update the specified resource in storage.
91 | *
92 | * @param Request $request
93 | * @param int $id
94 | *
95 | * @return \Illuminate\Http\RedirectResponse
96 | */
97 | public function update(Request $request, $id)
98 | {
99 | $this->validate($request, [
100 | 'name' => 'required',
101 | 'color' => 'required',
102 | ]);
103 |
104 | $status = Status::findOrFail($id);
105 | $status->update(['name' => $request->name, 'color' => $request->color]);
106 |
107 | Session::flash('status', trans('ticketit::lang.status-name-has-been-modified', ['name' => $request->name]));
108 |
109 | \Cache::forget('ticketit::statuses');
110 |
111 | return redirect()->action('\Kordy\Ticketit\Controllers\StatusesController@index');
112 | }
113 |
114 | /**
115 | * Remove the specified resource from storage.
116 | *
117 | * @param int $id
118 | *
119 | * @return Response
120 | */
121 | public function destroy($id)
122 | {
123 | $status = Status::findOrFail($id);
124 | $name = $status->name;
125 | $status->delete();
126 |
127 | Session::flash('status', trans('ticketit::lang.status-name-has-been-deleted', ['name' => $name]));
128 |
129 | \Cache::forget('ticketit::statuses');
130 |
131 | return redirect()->action('\Kordy\Ticketit\Controllers\StatusesController@index');
132 | }
133 | }
134 |
--------------------------------------------------------------------------------
/src/Controllers/ToolsController.php:
--------------------------------------------------------------------------------
1 | $b[$field] ? 1 : -1;
36 | }
37 | });
38 |
39 | return $data;
40 | }
41 |
42 | /**
43 | * Determine if the current request URL and query string matches a pattern.
44 | *
45 | * @param mixed string
46 | *
47 | * @return bool
48 | */
49 | public function fullUrlIs($match)
50 | {
51 | $url = Request::fullUrl();
52 |
53 | if (Str::is($match, $url)) {
54 | return true;
55 | }
56 |
57 | return false;
58 | }
59 | }
60 |
--------------------------------------------------------------------------------
/src/Helpers/Cdn.php:
--------------------------------------------------------------------------------
1 | 'ca-ES',
29 | 'cs' => 'cs-CZ',
30 | 'da' => 'da-DK',
31 | 'fa' => 'fa-IR',
32 | 'he' => 'he-IL',
33 | 'ja' => 'ja-JP',
34 | 'ko' => 'ko-KR',
35 | 'nb' => 'nb-NO',
36 | 'sl' => 'sl-SI',
37 | 'sr' => 'sr-RS',
38 | 'sv' => 'sv-SE',
39 | 'uk' => 'uk-UA',
40 | 'vi' => 'vi-VN',
41 | 'zh' => 'zh-CN',
42 | ];
43 | $editor_locale = Arr::get($map, $editor_locale, $editor_locale.'-'.strtoupper($editor_locale));
44 |
45 | return $editor_locale;
46 | }
47 | }
48 |
--------------------------------------------------------------------------------
/src/Helpers/LaravelVersion.php:
--------------------------------------------------------------------------------
1 | , gt, >=, ge, ==, =, eq, !=, <>, ne
25 | * @param string $version
26 | *
27 | * @return bool
28 | */
29 | public static function compare($operator, $version)
30 | {
31 | return version_compare(static::getLaravelVersion(), $version, $operator);
32 | }
33 |
34 | /**
35 | * Checks if the current install is older than the given version number.
36 | *
37 | * @param string $version
38 | *
39 | * @return bool
40 | */
41 | public static function lt($version)
42 | {
43 | return static::compare('<', $version);
44 | }
45 |
46 | /**
47 | * Checks if the current install is newer than the given version number.
48 | *
49 | * @param string $version
50 | *
51 | * @return bool
52 | */
53 | public static function gt($version)
54 | {
55 | return static::compare('>', $version);
56 | }
57 |
58 | /**
59 | * Checks if the current install is minimum as new as required.
60 | *
61 | * @param string $version
62 | *
63 | * @return bool
64 | */
65 | public static function min($version)
66 | {
67 | return static::compare('>=', $version);
68 | }
69 |
70 | /**
71 | * Checks if the current install is maximum as new as required.
72 | *
73 | * @param string $version
74 | *
75 | * @return bool
76 | */
77 | public static function max($version)
78 | {
79 | return static::compare('<=', $version);
80 | }
81 |
82 | /**
83 | * Returns the needed auth middleware according to the version.
84 | *
85 | * @return array
86 | */
87 | public static function authMiddleware()
88 | {
89 | if (static::min('5.2') && static::lt('5.3') && app(Router::class)->resolveMiddlewareClassName('web') != 'web') {
90 | return ['web', 'auth'];
91 | } elseif (static::min('5.3')) {
92 | return ['web', 'auth'];
93 | }
94 |
95 | return ['auth'];
96 | }
97 | }
98 |
--------------------------------------------------------------------------------
/src/JSON/summernote_init.json:
--------------------------------------------------------------------------------
1 | {
2 | "toolbar": [
3 | ["style", ["style"]],
4 | ["font", ["bold", "underline", "italic", "clear"]],
5 | ["color", ["color"]],
6 | ["para", ["ul", "ol", "paragraph"]],
7 | ["table", ["table"]],
8 | ["insert", ["link", "picture", "video"]],
9 | ["view", ["fullscreen", "codeview", "help"]]
10 | ]
11 | }
--------------------------------------------------------------------------------
/src/Mail/TicketitNotification.php:
--------------------------------------------------------------------------------
1 | template = $template;
26 | $this->data = $data;
27 | $this->notification_owner = $notification_owner;
28 | $this->subject = $subject;
29 | }
30 |
31 | /**
32 | * Build the message.
33 | *
34 | * @return $this
35 | */
36 | public function build()
37 | {
38 | return $this->subject($this->subject)
39 | ->replyTo($this->notification_owner->email, $this->notification_owner->name)
40 | ->view($this->template)
41 | ->with($this->data);
42 | }
43 | }
44 |
--------------------------------------------------------------------------------
/src/Middleware/IsAdminMiddleware.php:
--------------------------------------------------------------------------------
1 | route(Setting::grab('main_route') . '.index')
26 | ->with('warning', trans('ticketit::lang.you-are-not-permitted-to-access'));
27 | }
28 | }
29 |
--------------------------------------------------------------------------------
/src/Middleware/IsAgentMiddleware.php:
--------------------------------------------------------------------------------
1 | route(Setting::grab('main_route'). '.index')
26 | ->with('warning', trans('ticketit::lang.you-are-not-permitted-to-access'));
27 | }
28 | }
29 |
--------------------------------------------------------------------------------
/src/Middleware/ResAccessMiddleware.php:
--------------------------------------------------------------------------------
1 | route()->getName() == Setting::grab('main_route').'.show') {
35 | if (LaravelVersion::lt('5.2.0')) {
36 | $ticket_id = $request->route(Setting::grab('main_route'));
37 | } else {
38 | $ticket_id = $request->route('ticket');
39 | }
40 | }
41 |
42 | // if this is a new comment on a ticket
43 | if ($request->route()->getName() == Setting::grab('main_route').'-comment.store') {
44 | $ticket_id = $request->get('ticket_id');
45 | }
46 |
47 | // Assigned Agent has access in the restricted mode enabled
48 | if (Agent::isAgent() && Agent::isAssignedAgent($ticket_id)) {
49 | return $next($request);
50 | }
51 |
52 | // Ticket Owner has access
53 | if (Agent::isTicketOwner($ticket_id)) {
54 | return $next($request);
55 | }
56 |
57 | return redirect()->route(Setting::grab('main_route') . '.index')
58 | ->with('warning', trans('ticketit::lang.you-are-not-permitted-to-access'));
59 | }
60 | }
61 |
--------------------------------------------------------------------------------
/src/Migrations/2015_07_22_115516_create_ticketit_tables.php:
--------------------------------------------------------------------------------
1 | increments('id');
17 | $table->string('name');
18 | $table->string('color');
19 | });
20 |
21 | Schema::create('ticketit_priorities', function (Blueprint $table) {
22 | $table->increments('id');
23 | $table->string('name');
24 | $table->string('color');
25 | });
26 |
27 | Schema::create('ticketit_categories', function (Blueprint $table) {
28 | $table->increments('id');
29 | $table->string('name');
30 | $table->string('color');
31 | });
32 |
33 | Schema::create('ticketit_categories_users', function (Blueprint $table) {
34 | $table->integer('category_id')->unsigned();
35 | $table->integer('user_id')->unsigned();
36 | });
37 |
38 | Schema::create('ticketit', function (Blueprint $table) {
39 | $table->increments('id');
40 | $table->string('subject');
41 | $table->longText('content');
42 | $table->integer('status_id')->unsigned();
43 | $table->integer('priority_id')->unsigned();
44 | $table->integer('user_id')->unsigned();
45 | $table->integer('agent_id')->unsigned();
46 | $table->integer('category_id')->unsigned();
47 | $table->timestamps();
48 | });
49 |
50 | Schema::create('ticketit_comments', function (Blueprint $table) {
51 | $table->increments('id');
52 | $table->text('content');
53 | $table->integer('user_id')->unsigned();
54 | $table->integer('ticket_id')->unsigned();
55 | $table->timestamps();
56 | });
57 |
58 | Schema::create('ticketit_audits', function (Blueprint $table) {
59 | $table->increments('id');
60 | $table->text('operation');
61 | $table->integer('user_id')->unsigned();
62 | $table->integer('ticket_id')->unsigned();
63 | $table->timestamps();
64 | });
65 | }
66 |
67 | /**
68 | * Reverse the migrations.
69 | *
70 | * @return void
71 | */
72 | public function down()
73 | {
74 | Schema::drop('ticketit_audits');
75 | Schema::drop('ticketit_comments');
76 | Schema::drop('ticketit');
77 | Schema::drop('ticketit_categories_users');
78 | Schema::drop('ticketit_categories');
79 | Schema::drop('ticketit_priorities');
80 | Schema::drop('ticketit_statuses');
81 | }
82 | }
83 |
--------------------------------------------------------------------------------
/src/Migrations/2015_07_22_123254_alter_users_table.php:
--------------------------------------------------------------------------------
1 | boolean('ticketit_admin')->default(0);
17 | $table->boolean('ticketit_agent')->default(0);
18 | });
19 | }
20 |
21 | /**
22 | * Reverse the migrations.
23 | *
24 | * @return void
25 | */
26 | public function down()
27 | {
28 | Schema::table('users', function (Blueprint $table) {
29 | $table->dropColumn(['ticketit_admin', 'ticketit_agent']);
30 | });
31 | }
32 | }
33 |
--------------------------------------------------------------------------------
/src/Migrations/2015_09_29_123456_add_completed_at_column_to_ticketit_table.php:
--------------------------------------------------------------------------------
1 | timestamp('completed_at')->nullable();
17 | });
18 | }
19 |
20 | /**
21 | * Reverse the migrations.
22 | *
23 | * @return void
24 | */
25 | public function down()
26 | {
27 | Schema::table('ticketit', function (Blueprint $table) {
28 | $table->dropColumn('completed_at');
29 | });
30 | }
31 | }
32 |
--------------------------------------------------------------------------------
/src/Migrations/2015_10_08_123457_create_settings_table.php:
--------------------------------------------------------------------------------
1 | increments('id');
17 | $table->string('lang')->unique()->nullable();
18 | $table->string('slug')->unique()->index();
19 | $table->string('value');
20 | $table->string('default');
21 | $table->timestamps();
22 | });
23 | }
24 |
25 | /**
26 | * Reverse the migrations.
27 | *
28 | * @return void
29 | */
30 | public function down()
31 | {
32 | Schema::drop('ticketit_settings');
33 | }
34 | }
35 |
--------------------------------------------------------------------------------
/src/Migrations/2016_01_15_002617_add_htmlcontent_to_ticketit_and_comments.php:
--------------------------------------------------------------------------------
1 | longText('html')->nullable()->after('content');
17 | });
18 |
19 | Schema::table('ticketit_comments', function (Blueprint $table) {
20 | $table->longText('html')->nullable()->after('content');
21 | $table->longText('content')->change();
22 | });
23 | }
24 |
25 | /**
26 | * Reverse the migrations.
27 | *
28 | * @return void
29 | */
30 | public function down()
31 | {
32 | Schema::table('ticketit', function (Blueprint $table) {
33 | $table->dropColumn('html');
34 | });
35 |
36 | Schema::table('ticketit_comments', function (Blueprint $table) {
37 | $table->dropColumn('html');
38 | $table->text('content')->change();
39 | });
40 | }
41 | }
42 |
--------------------------------------------------------------------------------
/src/Migrations/2016_01_15_040207_enlarge_settings_columns.php:
--------------------------------------------------------------------------------
1 | mediumText('value')->change();
18 | $table->mediumText('default')->change();
19 | });
20 | }
21 |
22 | /**
23 | * Reverse the migrations.
24 | *
25 | * @return void
26 | */
27 | public function down()
28 | {
29 | Schema::table('ticketit_settings', function (Blueprint $table) {
30 | $table->string('value')->change();
31 | $table->string('default')->change();
32 | });
33 | }
34 | }
35 |
--------------------------------------------------------------------------------
/src/Migrations/2016_01_15_120557_add_indexes.php:
--------------------------------------------------------------------------------
1 | index('subject');
22 | $table->index('status_id');
23 | $table->index('priority_id');
24 | $table->index('user_id');
25 | $table->index('agent_id');
26 | $table->index('category_id');
27 | $table->index('completed_at');
28 | });
29 |
30 | Schema::table('ticketit_comments', function (Blueprint $table) {
31 | $table->index('user_id');
32 | $table->index('ticket_id');
33 | });
34 |
35 | Schema::table('ticketit_settings', function (Blueprint $table) {
36 | $table->index('lang');
37 | $table->index('slug');
38 | });
39 | }
40 |
41 | /**
42 | * Reverse the migrations.
43 | *
44 | * @return void
45 | */
46 | public function down()
47 | {
48 | Schema::table('ticketit', function (Blueprint $table) {
49 | $table->dropIndex('ticketit_subject_index');
50 | $table->dropIndex('ticketit_status_id_index');
51 | $table->dropIndex('ticketit_priority_id_index');
52 | $table->dropIndex('ticketit_user_id_index');
53 | $table->dropIndex('ticketit_agent_id_index');
54 | $table->dropIndex('ticketit_category_id_index');
55 | $table->dropIndex('ticketit_completed_at_index');
56 | });
57 |
58 | Schema::table('ticketit_comments', function (Blueprint $table) {
59 | $table->dropIndex('ticketit_comments_user_id_index');
60 | $table->dropIndex('ticketit_comments_ticket_id_index');
61 | });
62 |
63 | Schema::table('ticketit_settings', function (Blueprint $table) {
64 | $table->dropIndex('ticketit_settings_lang_index');
65 | $table->dropIndex('ticketit_settings_slug_index');
66 | });
67 | }
68 | }
69 |
--------------------------------------------------------------------------------
/src/Models/Category.php:
--------------------------------------------------------------------------------
1 | hasMany('Kordy\Ticketit\Models\Ticket', 'category_id');
28 | }
29 |
30 | /**
31 | * Get related agents.
32 | *
33 | * @return \Illuminate\Database\Eloquent\Relations\HasMany
34 | */
35 | public function agents()
36 | {
37 | return $this->belongsToMany('\Kordy\Ticketit\Models\Agent', 'ticketit_categories_users', 'category_id', 'user_id');
38 | }
39 | }
40 |
--------------------------------------------------------------------------------
/src/Models/Comment.php:
--------------------------------------------------------------------------------
1 | belongsTo('Kordy\Ticketit\Models\Ticket', 'ticket_id');
24 | }
25 |
26 | /**
27 | * Get comment owner.
28 | *
29 | * @return \Illuminate\Database\Eloquent\Relations\BelongsTo
30 | */
31 | public function user()
32 | {
33 | return $this->belongsTo('App\User', 'user_id');
34 | }
35 | }
36 |
--------------------------------------------------------------------------------
/src/Models/Configuration.php:
--------------------------------------------------------------------------------
1 | attributes['lang'] = trim($lang) !== '' ? $lang : null;
26 | }
27 |
28 | /**
29 | * The attributes that should be casted to native types.
30 | *
31 | * @var array
32 | */
33 | protected $casts = [
34 | 'id' => 'integer',
35 | 'lang' => 'string',
36 | 'slug' => 'string',
37 | 'value' => 'string',
38 | 'default' => 'string',
39 | ];
40 |
41 | public static $rules = [
42 |
43 | ];
44 | }
45 |
--------------------------------------------------------------------------------
/src/Models/Priority.php:
--------------------------------------------------------------------------------
1 | hasMany('Kordy\Ticketit\Models\Ticket', 'priority_id');
28 | }
29 | }
30 |
--------------------------------------------------------------------------------
/src/Models/Status.php:
--------------------------------------------------------------------------------
1 | hasMany('Kordy\Ticketit\Models\Ticket', 'status_id');
28 | }
29 | }
30 |
--------------------------------------------------------------------------------
/src/Public/css/style.css:
--------------------------------------------------------------------------------
https://raw.githubusercontent.com/thekordy/ticketit/ef458dfbab78029ac9ef798e089b43a87b7a15a9/src/Public/css/style.css
--------------------------------------------------------------------------------
/src/Traits/ContentEllipse.php:
--------------------------------------------------------------------------------
1 | {$attr};
17 | if (strlen($content) > $maxlength) {
18 | return substr($content, 0, $maxlength).'...';
19 | }
20 |
21 | return $content;
22 | }
23 | }
24 |
--------------------------------------------------------------------------------
/src/Traits/Purifiable.php:
--------------------------------------------------------------------------------
1 | content = Purifier::clean($rawHtml, ['HTML.Allowed' => '']);
20 | $this->html = Purifier::clean($rawHtml, Setting::grab('purifier_config'));
21 |
22 | return $this;
23 | }
24 | }
25 |
--------------------------------------------------------------------------------
/src/Translations/ar/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name قام بفتح التذكرة :subject
7 | :status في :category, وتم تعيينه لك.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/ar/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name علق على التذكرة: :subject
7 | تصنيف التذكرة: :category - الحالة: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/ar/email/globals.php:
--------------------------------------------------------------------------------
1 | 'تعيين تذكرة',
6 | 'comment' => 'تعليق جديد',
7 | 'status' => 'الحالة تغيرت',
8 | 'transfer' => 'تذكرة منقولة',
9 | 'view-ticket' => 'اضغط هنا لعرض التذكرة.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/ar/email/status.php:
--------------------------------------------------------------------------------
1 | ':name قام بتغيير حالة التذكرة ":subject" من :old_status إلى :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/ar/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name قام بنقل التذكرة ":subject" من :agent في :old_category إليك في :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/ar/install.php:
--------------------------------------------------------------------------------
1 | 'بدء تثبيت التذاكر',
6 | 'master-template-file' => 'ملف القالب الرئيسي',
7 | 'master-template-other-path' => 'مسار آخر لملف القالب الرئيسية',
8 | 'master-template-other-path-ex' => 'ex. views/layouts/app.blade.php',
9 | 'migrations-to-be-installed' => 'سيتم تثبيت التالي:',
10 | 'all-tables-migrated' => 'تم تثبيت الجداول المطلوبة',
11 | 'proceed' => 'البدء',
12 | 'another-file' => 'ملف آخر',
13 | 'admin-select' => 'اختيار مدير', // New
14 | 'admin-select-help-block' => 'يمكنك اختيار مستخدمين آخرين لإضافتهم كمدراء لاحقاً', // New
15 | 'upgrade' => 'ترقية نسخة التذاكر', // New v0.2.3
16 | 'settings-to-be-installed' => 'سيتم تثبيت الإعدادات التالية:', // New v0.2.3
17 | 'all-settings-installed' => 'تم تثبيت الإعدادات المطلوبة', // New v0.2.3
18 | ];
19 |
--------------------------------------------------------------------------------
/src/Translations/de/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name hat ein neues Ticket erstellt :subject
7 | :status in :category, welches Dir zugewiesen wurde.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/de/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name hat einen Kommentar hinterlassen: :subject
7 | Ticket Kategorie: :category - Status: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/de/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Ticket zugewiesen',
6 | 'comment' => 'Neuer Kommentar',
7 | 'status' => 'Status aktualisiert',
8 | 'transfer' => 'Ticket verschoben',
9 | 'view-ticket' => 'Hier klicken um das Ticket anzuzeigen.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/de/email/status.php:
--------------------------------------------------------------------------------
1 | ':name hat den Status für ":subject" von :old_status auf :new_status gesetzt
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/de/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name hat das Ticket ":subject" von :agent in :old_category zu Dir in :new_category verschoben
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/en/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name created new ticket :subject
7 | :status in :category, and it has been assigned to you.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/en/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name commented on ticket: :subject
7 | Ticket category: :category - status: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/en/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Ticket Assigned',
6 | 'comment' => 'New Comment',
7 | 'status' => 'Status Changed',
8 | 'transfer' => 'Ticket Transferred',
9 | 'view-ticket' => 'Click here to view your ticket.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/en/email/status.php:
--------------------------------------------------------------------------------
1 | ':name changed the status of ":subject" from :old_status to :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/en/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name has transferred the ticket ":subject" from :agent in :old_category to you in :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/en/install.php:
--------------------------------------------------------------------------------
1 | 'Ticketit Initial Setup',
6 | 'master-template-file' => 'Master template file',
7 | 'master-template-other-path' => 'Other path to the master template file',
8 | 'master-template-other-path-ex' => 'ex. views/layouts/app.blade.php',
9 | 'migrations-to-be-installed' => 'These migrations will be installed:',
10 | 'all-tables-migrated' => 'All needed tables are migrated',
11 | 'proceed' => 'Proceed',
12 | 'another-file' => 'another File',
13 | 'admin-select' => 'Select administrator', // New
14 | 'admin-select-help-block' => 'Later you can select more users for administration', // New
15 | 'upgrade' => 'Ticketit version upgrade', // New v0.2.3
16 | 'settings-to-be-installed' => 'These settings will be installed:', // New v0.2.3
17 | 'all-settings-installed' => 'All needed settings are installed', // New v0.2.3
18 | ];
19 |
--------------------------------------------------------------------------------
/src/Translations/es/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name creó el tiquete nuevo :subject
7 | :status en :category, y te lo asignaron.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/es/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name comentó en el tiquete: :subject
7 | Categoría del tiquete: :category - estado: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/es/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Tiquete Asignado',
6 | 'comment' => 'Nuevo Comentario',
7 | 'status' => 'Estado Cambiado',
8 | 'transfer' => 'Tiquete Transferido',
9 | 'view-ticket' => 'Haz click aquí para ver su tiquete.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/es/email/status.php:
--------------------------------------------------------------------------------
1 | ':name cambió el estado de ":subject" de :old_status a :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/es/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name transfirió el tiquete ":subject" de :agent en :old_category a usted en :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/es/install.php:
--------------------------------------------------------------------------------
1 | 'Configuración Inicial de Ticketit',
6 | 'master-template-file' => 'Archivo de plantilla principal',
7 | 'master-template-other-path' => 'Otra ruta de archivo para el archivo de la plantilla principal',
8 | 'master-template-other-path-ex' => 'ej. views/layouts/app.blade.php',
9 | 'migrations-to-be-installed' => 'Las siguientes migraciones serán instaladas:',
10 | 'all-tables-migrated' => 'Todas las tablas necesarias fueron migradas',
11 | 'proceed' => 'Proceder',
12 | 'another-file' => 'otro Archivo',
13 | 'admin-select' => 'Seleccionar administrador', // New
14 | 'admin-select-help-block' => 'Más adelante podrá seleccionar más usuarios para ser administradores', // New
15 | 'upgrade' => 'Actualizar la versión de Ticketit', // New v0.2.3
16 | 'settings-to-be-installed' => 'Las siguientes configuraciones serán instaladas:', // New v0.2.3
17 | 'all-settings-installed' => 'Todas las configuraciones fueron instaladas', // New v0.2.3
18 | ];
19 |
--------------------------------------------------------------------------------
/src/Translations/fa/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name یک تیکت با موضوع :subject ایجاد کرده است
7 | :status در :category, و این تیکت به شما ارجاع داده شده است.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/fa/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name به تیکت: :subject پاسخ داده است
7 | دسته تیکت: :category - وضعیت: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/fa/email/globals.php:
--------------------------------------------------------------------------------
1 | 'تیکت ارجاد داده شده',
6 | 'comment' => 'پاسخ جدید',
7 | 'status' => 'وضعیت تغییر یافت',
8 | 'transfer' => 'تیتکت انتقال یافت',
9 | 'view-ticket' => 'برای مشاهده تیکت اینجا را کلیک نمایید.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/fa/email/status.php:
--------------------------------------------------------------------------------
1 | ':name وضعیت تیکت ":subject" را از :old_status به :new_status تغییر داده است
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/fa/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name تیکت ":subject" را به :agent از دسته :old_category به شما در دسته in :new_category انتقال داده است
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/fa/install.php:
--------------------------------------------------------------------------------
1 | 'تنظیمات اولیه',
6 | 'master-template-file' => 'نام فایل قالب (master template file)',
7 | 'master-template-other-path' => 'مسیر دیگر',
8 | 'master-template-other-path-ex' => 'ex. views/layouts/app.blade.php',
9 | 'migrations-to-be-installed' => 'میگریشن های زیر نصب شدند:',
10 | 'all-tables-migrated' => 'تمامی جداول مورد نیاز بازسازی شدند',
11 | 'proceed' => 'Proceed',
12 | 'another-file' => 'فایل دیگر',
13 | 'admin-select' => 'انتخاب مدیر', // New
14 | 'admin-select-help-block' => 'شما بعدا میتوانید مدیر های دیگری نیز اضافه نمایید', // New
15 | 'upgrade' => 'Ticketit version upgrade', // New v0.2.3
16 | 'settings-to-be-installed' => 'تنظیمات زیر به جدول تنظیمات اضافه شدند:', // New v0.2.3
17 | 'all-settings-installed' => 'تمامی تنظیمات مورد نیاز برنامه اعمال گردید', // New v0.2.3
18 | ];
19 |
--------------------------------------------------------------------------------
/src/Translations/fr/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name a créé un nouveau ticket concernant :subject
7 | Il est actuellement :status dans la catégorie :category, et il vous a été assigné.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/fr/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name a ajouté un commentaire à propos du ticket : :subject
7 | Categorie: :category - statut: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/fr/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Ticket pris en charge',
6 | 'comment' => 'Nouveau Commentaire',
7 | 'status' => 'Modification du Statut',
8 | 'transfer' => 'Ticket Transféré',
9 | 'view-ticket' => 'Cliquez ici pour suivre votre ticket.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/fr/email/status.php:
--------------------------------------------------------------------------------
1 | ':name a modifié le statut du ticket ":subject" de :old_status à :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/fr/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name a transféré le ticket ":subject" de :agent dans la catégorie :old_category vers vous dans la catégorie :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/fr/settings.php:
--------------------------------------------------------------------------------
1 | <<<'ENDHTML'
15 |
16 | notification sur le statut: envoyer des notifications par mel aux propriétaires et gestionnaires du ticket quand son statut change
17 |
18 |
19 |
20 | Par défaut, envoi de notifications: 1
21 | Ne pas envoyer de notifications: 0
22 |
23 | ENDHTML
24 |
25 | , 'comment_notification' => <<<'ENDHTML'
26 |
27 | notification sur le commentaire: Envoyer une notification quand un nouveau commentaire est publié
28 |
29 |
30 |
31 | Par défaut, envoi de notifications: 1
32 | Ne pas envoyer de notifications: 0
33 |
34 | ENDHTML
35 |
36 | ];
37 |
--------------------------------------------------------------------------------
/src/Translations/hu/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name új kérelmet hozott létre :subject tárggyal
7 | :status státusszal :category kategóriában, és ez önhöz lett rendelve.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/hu/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name hozzászólt a következő kérelemhez: :subject
7 | Kategória: :category - Státusz: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/hu/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Kérelem hozzárendelve',
6 | 'comment' => 'Új hozzászólás',
7 | 'status' => 'Státusz megváltozott',
8 | 'transfer' => 'Kérelem átmozgatva',
9 | 'view-ticket' => 'Kattintson ide kérelme megtekintéséhez.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/hu/email/status.php:
--------------------------------------------------------------------------------
1 | ':name megváltoztatta :subject kérelem státuszát: :old_status → :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/hu/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name átruházta :subject kérelmet :status státusszal :agent ügynöktől önre. Kategória :old_category → :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/it/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name ha creato un nuovo ticket di assistenza :subject
7 | :status in :category, ed è stato assegnato a te.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/it/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name ha risposto alla tua richiesta di supporto: :subject
7 | Categoria Ticket: :category - stato: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/it/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Ticket Assegnati',
6 | 'comment' => 'Nuovo Commento',
7 | 'status' => 'Stato Cambiato',
8 | 'transfer' => 'Ticket Trasferito',
9 | 'view-ticket' => 'Clicca qui per vedere il tuo ticket.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/it/email/status.php:
--------------------------------------------------------------------------------
1 | ':name ha cambiato lo stato di ":subject" da :old_status a :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/it/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name ha trasferito il ticket di assistenza ":subject" da :agent in :old_category a te in :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/it/install.php:
--------------------------------------------------------------------------------
1 | 'Setup Iniziale Ticketit',
6 | 'master-template-file' => 'File template originale',
7 | 'master-template-other-path' => 'Altro percorso per il file di template originale',
8 | 'master-template-other-path-ex' => 'ex. views/layouts/app.blade.php',
9 | 'migrations-to-be-installed' => 'Queste migrazioni verranno installate:',
10 | 'all-tables-migrated' => 'Tutte le tabelle richieste sono state migrate',
11 | 'proceed' => 'Procedi',
12 | 'another-file' => 'Altro File',
13 | 'admin-select' => 'Selezione Amministratore', // New
14 | 'admin-select-help-block' => 'Successivamente potrai selezionare altri utenti come amministratori', // New
15 | 'upgrade' => 'Aggiornamento Versione Ticketit', // New v0.2.3
16 | 'settings-to-be-installed' => 'Queste impostazioni verranno installate:', // New v0.2.3
17 | 'all-settings-installed' => 'Tutte le impostazioni richieste sono state installate', // New v0.2.3
18 | ];
19 |
--------------------------------------------------------------------------------
/src/Translations/nl/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name heeft een ticket aangemaakt, getiteld :subject
7 | :status in :category, en is aan jou toegewezen.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/nl/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name heeft gereageerd op ticket: :subject
7 | Categorie: :category - Status: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/nl/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Ticket toegewezen',
6 | 'comment' => 'Nieuwe reactie',
7 | 'status' => 'Status veranderd',
8 | 'transfer' => 'Ticket verplaatst',
9 | 'view-ticket' => 'Klik hier om jouw ticket te bekijken.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/nl/email/status.php:
--------------------------------------------------------------------------------
1 | ':name veranderde de status van ":subject" van :old_status naar :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/nl/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name heeft ticket ":subject" verplaatst van :agent in :old_category naar jou in :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/nl/install.php:
--------------------------------------------------------------------------------
1 | 'Ticketit Installatie',
6 | 'master-template-file' => 'Master template file',
7 | 'master-template-other-path' => 'Other path to the master template file',
8 | 'master-template-other-path-ex' => 'ex. views/layouts/app.blade.php',
9 | 'migrations-to-be-installed' => 'These migrations will be installed:',
10 | 'all-tables-migrated' => 'All needed tables are migrated',
11 | 'proceed' => 'Doorgaan',
12 | 'another-file' => 'nog een bestand',
13 | 'admin-select' => 'Selecteer beheerder', // New
14 | 'admin-select-help-block' => 'Je kunt later meerdere beheerders toevoegen', // New
15 | 'upgrade' => 'Ticketit versie upgrade', // New v0.2.3
16 | 'settings-to-be-installed' => 'Deze settings zullen worden geinstalleerd:', // New v0.2.3
17 | 'all-settings-installed' => 'Alle benodigde instellingen zijn geinstalleerd', // New v0.2.3
18 | ];
19 |
--------------------------------------------------------------------------------
/src/Translations/pt_BR/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name Criado Novo Chamado :subject
7 | :status na :category, foi atribuido a você.
8 | ',
9 | ];
10 |
--------------------------------------------------------------------------------
/src/Translations/pt_BR/email/comment.php:
--------------------------------------------------------------------------------
1 | '
5 | :name comentou sobre o chamado: :subject
6 | Categoria do chamado: :category - Status: :status
7 |
8 | :comment
9 | ',
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/pt_BR/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Chamado Atribuido',
5 | 'comment' => 'Novo Comentário',
6 | 'status' => 'Status alterado',
7 | 'transfer' => 'Chamado Transferido',
8 | 'view-ticket' => 'Click aqui pra ver seu chamado.',
9 | ];
10 |
--------------------------------------------------------------------------------
/src/Translations/pt_BR/email/status.php:
--------------------------------------------------------------------------------
1 | ':name alterado o status de ":subject" para :old_status para :new_status
',
5 | ];
6 |
--------------------------------------------------------------------------------
/src/Translations/pt_BR/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name foi transferido de chamado ":subject" para :agent na :old_category para você na :new_category
',
5 | ];
6 |
--------------------------------------------------------------------------------
/src/Translations/pt_BR/install.php:
--------------------------------------------------------------------------------
1 | 'Configuração Inicial dos Chamados',
5 | 'master-template-file' => 'Arquivo de Modelo Principal',
6 | 'master-template-other-path' => 'Outro Caminho para o Arquivo de Modelo Principal',
7 | 'master-template-other-path-ex' => 'ex. views/layouts/app.blade.php',
8 | 'migrations-to-be-installed' => 'Esta Migração será Instalada:',
9 | 'all-tables-migrated' => 'Todas as Tabelas serão Migradas',
10 | 'proceed' => 'Continuar',
11 | 'another-file' => 'Outro Arquivo',
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/ru/email/assigned.php:
--------------------------------------------------------------------------------
1 | '
6 | :name добавил тикет :subject
7 | со статусом :status в категории :category, который был назначен вам.
8 | ',
9 |
10 | ];
11 |
--------------------------------------------------------------------------------
/src/Translations/ru/email/comment.php:
--------------------------------------------------------------------------------
1 | '
6 | :name оставил комментарий к тикету: :subject
7 | Категория: :category - статус: :status
8 |
9 | :comment
10 | ',
11 |
12 | ];
13 |
--------------------------------------------------------------------------------
/src/Translations/ru/email/globals.php:
--------------------------------------------------------------------------------
1 | 'Тикет назначен',
6 | 'comment' => 'Добавлен комментарий',
7 | 'status' => 'Статус изменен',
8 | 'transfer' => 'Тикет переназначен',
9 | 'view-ticket' => 'Перейти к просмотру тикета.',
10 |
11 | ];
12 |
--------------------------------------------------------------------------------
/src/Translations/ru/email/status.php:
--------------------------------------------------------------------------------
1 | ':name изменил статус тикета ":subject" с :old_status на :new_status
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/ru/email/transfer.php:
--------------------------------------------------------------------------------
1 | ':name перенес тикет ":subject" с агента :agent категории :old_category вам в категорию :new_category
',
6 |
7 | ];
8 |
--------------------------------------------------------------------------------
/src/Translations/ru/install.php:
--------------------------------------------------------------------------------
1 | 'Ticketit: первоначальная настройка',
6 | 'master-template-file' => 'Файл основного шаблона',
7 | 'master-template-other-path' => 'Путь к файлу основного шаблона',
8 | 'master-template-other-path-ex' => 'например views/layouts/app.blade.php',
9 | 'migrations-to-be-installed' => 'Будут выполнены следующие миграции:',
10 | 'all-tables-migrated' => 'Все требуемые таблицы установлены',
11 | 'proceed' => 'Продолжить',
12 | 'another-file' => 'другой Файл',
13 | 'admin-select' => 'Выберите администратора', // New
14 | 'admin-select-help-block' => 'Позже вы сможете выбрать и других пользователей на роль администраторов', // New
15 | 'upgrade' => 'Обновление версии Ticketit', // New v0.2.3
16 | 'settings-to-be-installed' => 'Следующие настройки будут установлены:', // New v0.2.3
17 | 'all-settings-installed' => 'Все требуемые настройки установлены', // New v0.2.3
18 | ];
19 |
--------------------------------------------------------------------------------
/src/ViewComposers/TicketItComposer.php:
--------------------------------------------------------------------------------
1 | composer('ticketit::*', function ($view) use (&$u) {
15 | if (auth()->check()) {
16 | if ($u === null) {
17 | $u = Agent::find(auth()->user()->id);
18 | }
19 | $view->with('u', $u);
20 | }
21 | $setting = new Setting();
22 | $view->with('setting', $setting);
23 | });
24 | }
25 |
26 | public static function general()
27 | {
28 | // Passing to views the master view value from the setting file
29 | view()->composer('ticketit::*', function ($view) {
30 | $tools = new ToolsController();
31 | $master = Setting::grab('master_template');
32 | $email = Setting::grab('email.template');
33 | $view->with(compact('master', 'email', 'tools'));
34 | });
35 | }
36 |
37 | public static function codeMirror()
38 | {
39 | // Passing to views the master view value from the setting file
40 | view()->composer('ticketit::*', function ($view) {
41 | $editor_enabled = Setting::grab('editor_enabled');
42 | $codemirror_enabled = Setting::grab('editor_html_highlighter');
43 | $codemirror_theme = Setting::grab('codemirror_theme');
44 | $view->with(compact('editor_enabled', 'codemirror_enabled', 'codemirror_theme'));
45 | });
46 | }
47 |
48 | public static function summerNotes()
49 | {
50 | view()->composer('ticketit::tickets.partials.summernote', function ($view) {
51 |
52 | $editor_locale = EditorLocale::getEditorLocale();
53 | $editor_options = file_get_contents(base_path(Setting::grab('summernote_options_json_file')));
54 |
55 | $view->with(compact('editor_locale', 'editor_options'));
56 | });
57 | }
58 |
59 | public static function sharedAssets()
60 | {
61 | //inlude font awesome css or not
62 | view()->composer('ticketit::shared.assets', function ($view) {
63 | $include_font_awesome = Setting::grab('include_font_awesome');
64 | $view->with(compact('include_font_awesome'));
65 | });
66 | }
67 | }
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/administrator/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 | @section('page', trans('ticketit::admin.administrator-create-title'))
3 |
4 | @section('content')
5 | @include('ticketit::shared.header')
6 |
7 |
8 |
{{ trans('ticketit::admin.administrator-create-title') }}
9 |
10 | @if ($users->isEmpty())
11 |
{{ trans('ticketit::admin.administrator-create-no-users') }}
12 | @else
13 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.administrator.store', 'method' => 'POST', 'class' => 'form-horizontal']) !!}
14 |
15 | {{ trans('ticketit::admin.administrator-create-select-user') }}
16 |
17 |
39 | {!! CollectiveForm::close() !!}
40 | @endif
41 |
10 |
11 |
{{ trans('ticketit::admin.administrator-index-title') }}
12 | {!! link_to_route(
13 | $setting->grab('admin_route').'.administrator.create',
14 | trans('ticketit::admin.btn-create-new-administrator'), null,
15 | ['class' => 'btn btn-primary pull-right'])
16 | !!}
17 |
18 |
19 |
20 | @if ($administrators->isEmpty())
21 |
{{ trans('ticketit::admin.administrator-index-no-administrators') }}
22 | {!! link_to_route($setting->grab('admin_route').'.administrator.create', trans('ticketit::admin.administrator-index-create-new')) !!}
23 |
24 | @else
25 |
26 |
27 |
28 |
29 | | {{ trans('ticketit::admin.table-id') }} |
30 | {{ trans('ticketit::admin.table-name') }} |
31 | {{ trans('ticketit::admin.table-remove-administrator') }} |
32 |
33 |
34 |
35 | @foreach($administrators as $administrator)
36 |
37 | |
38 | {{ $administrator->id }}
39 | |
40 |
41 | {{ $administrator->name }}
42 | |
43 |
44 | {!! CollectiveForm::open([
45 | 'method' => 'DELETE',
46 | 'route' => [
47 | $setting->grab('admin_route').'.administrator.destroy',
48 | $administrator->id
49 | ],
50 | 'id' => "delete-$administrator->id"
51 | ]) !!}
52 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-remove'), ['class' => 'btn btn-danger']) !!}
53 | {!! CollectiveForm::close() !!}
54 | |
55 |
56 | @endforeach
57 |
58 |
59 |
60 | @endif
61 |
7 |
8 |
{{ trans('ticketit::admin.agent-create-title') }}
9 |
10 | @if ($users->isEmpty())
11 |
{{ trans('ticketit::admin.agent-create-no-users') }}
12 | @else
13 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.agent.store', 'method' => 'POST', 'class' => 'form-horizontal']) !!}
14 |
15 | {{ trans('ticketit::admin.agent-create-select-user') }}
16 |
17 |
39 | {!! CollectiveForm::close() !!}
40 | @endif
41 |
6 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.category.store', 'method' => 'POST', 'class' => 'form-horizontal']) !!}
7 |
8 | @include('ticketit::admin.category.form')
9 | {!! CollectiveForm::close() !!}
10 |
11 | @stop
12 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/category/edit.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 | @section('page', trans('ticketit::admin.category-edit-title', ['name' => ucwords($category->name)]))
3 |
4 | @section('content')
5 | @include('ticketit::shared.header')
6 |
7 | {!! CollectiveForm::model($category, [
8 | 'route' => [$setting->grab('admin_route').'.category.update', $category->id],
9 | 'method' => 'PATCH',
10 | 'class' => 'form-horizontal'
11 | ]) !!}
12 |
13 | @include('ticketit::admin.category.form', ['update', true])
14 | {!! CollectiveForm::close() !!}
15 |
16 | @stop
17 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/category/form.blade.php:
--------------------------------------------------------------------------------
1 |
7 |
13 |
23 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/configuration/common/paginate.blade.php:
--------------------------------------------------------------------------------
1 |
4 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/configuration/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 |
3 | @section('page')
4 | {{ trans('ticketit::admin.config-create-subtitle') }}
5 | @stop
6 |
7 | @section('content')
8 | @include('ticketit::shared.header')
9 |
10 |
11 |
{{ trans('ticketit::admin.config-create-title') }}
12 |
13 | {!! link_to_route(
14 | $setting->grab('admin_route').'.configuration.index',
15 | trans('ticketit::admin.btn-back'), null,
16 | ['class' => 'btn btn-default'])
17 | !!}
18 |
19 |
20 |
21 |
68 |
70 |
11 |
12 |
{{ trans('ticketit::admin.config-index-title') }}
13 |
14 | {!! link_to_route(
15 | $setting->grab('admin_route').'.configuration.index',
16 | trans('ticketit::admin.btn-back'), null,
17 | ['class' => 'btn btn-default'])
18 | !!}
19 | {!! link_to_route(
20 | $setting->grab('admin_route').'.configuration.create',
21 | trans('ticketit::admin.btn-create-new-config'), null,
22 | ['class' => 'btn btn-primary'])
23 | !!}
24 |
25 |
26 |
27 | @if($configurations->isEmpty())
28 |
{{ trans('ticketit::admin.config-index-no-settings') }}
29 | @else
30 |
38 |
39 |
40 |
41 | @include('ticketit::admin.configuration.tables.init_table')
42 |
43 |
44 | @include('ticketit::admin.configuration.tables.ticket_table')
45 |
46 |
47 | @include('ticketit::admin.configuration.tables.email_table')
48 |
49 |
50 | @include('ticketit::admin.configuration.tables.perms_table')
51 |
52 |
53 | @include('ticketit::admin.configuration.tables.editor_table')
54 |
55 |
56 | @include('ticketit::admin.configuration.tables.other_table')
57 |
58 |
59 | @endif
60 | {{--@include('ticketit::admin.configuration.common.paginate', ['records' => $configurations])--}}
61 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['editor'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['email'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['init'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['other'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['perms'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['tickets'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
7 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.priority.store', 'method' => 'POST', 'class' => 'form-horizontal']) !!}
8 |
9 | @include('ticketit::admin.priority.form')
10 | {!! CollectiveForm::close() !!}
11 |
12 | @stop
13 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/priority/edit.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 | @section('page', trans('ticketit::admin.priority-edit-title', ['name' => ucwords($priority->name)]))
3 |
4 | @section('content')
5 | @include('ticketit::shared.header')
6 |
7 | {!! CollectiveForm::model($priority, [
8 | 'route' => [$setting->grab('admin_route').'.priority.update', $priority->id],
9 | 'method' => 'PATCH',
10 | 'class' => 'form-horizontal'
11 | ]) !!}
12 |
13 | @include('ticketit::admin.priority.form', ['update', true])
14 | {!! CollectiveForm::close() !!}
15 |
16 | @stop
17 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/priority/form.blade.php:
--------------------------------------------------------------------------------
1 |
7 |
13 |
23 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/status/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 | @section('page', trans('ticketit::admin.status-create-title'))
3 |
4 | @section('content')
5 | @include('ticketit::shared.header')
6 |
7 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.status.store', 'method' => 'POST', 'class' => 'form-horizontal']) !!}
8 |
9 | @include('ticketit::admin.status.form')
10 | {!! CollectiveForm::close() !!}
11 |
12 | @stop
13 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/status/edit.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 | @section('page', trans('ticketit::admin.status-edit-title', ['name' => ucwords($status->name)]))
3 |
4 | @section('content')
5 | @include('ticketit::shared.header')
6 |
7 | {!! CollectiveForm::model($status, [
8 | 'route' => [$setting->grab('admin_route').'.status.update', $status->id],
9 | 'method' => 'PATCH',
10 | 'class' => 'form-horizontal'
11 | ]) !!}
12 |
13 | @include('ticketit::admin.status.form', ['update', true])
14 | {!! CollectiveForm::close() !!}
15 |
16 | @stop
17 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/admin/status/form.blade.php:
--------------------------------------------------------------------------------
1 |
7 |
13 |
23 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/emails/assigned.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 | @extends($email)
5 |
6 | @section('subject')
7 | {{ trans('ticketit::email/globals.assigned') }}
8 | @stop
9 |
10 | @section('link')
11 |
12 | {{ trans('ticketit::email/globals.view-ticket') }}
13 |
14 | @stop
15 |
16 | @section('content')
17 | {!! trans('ticketit::email/assigned.data', [
18 | 'name' => $notification_owner->name,
19 | 'subject' => $ticket->subject,
20 | 'status' => $ticket->status->name,
21 | 'category' => $ticket->category->name
22 | ]) !!}
23 | @stop
24 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/emails/comment.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 | @extends($email)
5 |
6 | @section('subject')
7 | {{ trans('ticketit::email/globals.comment') }}
8 | @stop
9 |
10 | @section('link')
11 |
12 | {{ trans('ticketit::email/globals.view-ticket') }}
13 |
14 | @stop
15 |
16 | @section('content')
17 | {!! trans('ticketit::email/comment.data', [
18 | 'name' => $comment->user->name,
19 | 'subject' => $ticket->subject,
20 | 'status' => $ticket->status->name,
21 | 'category' => $ticket->category->name,
22 | 'comment' => $comment->getShortContent()
23 | ]) !!}
24 | @stop
25 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/emails/status.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 | @extends($email)
6 |
7 | @section('subject')
8 | {{ trans('ticketit::email/globals.status') }}
9 | @stop
10 |
11 | @section('link')
12 |
13 | {{ trans('ticketit::email/globals.view-ticket') }}
14 |
15 | @stop
16 |
17 | @section('content')
18 | {!! trans('ticketit::email/status.data', [
19 | 'name' => $notification_owner->name,
20 | 'subject' => $ticket->subject,
21 | 'old_status' => $original_ticket->status->name,
22 | 'new_status' => $ticket->status->name
23 | ]) !!}
24 | @stop
25 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/emails/transfer.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 | @extends($email)
6 |
7 | @section('subject')
8 | {{ trans('ticketit::email/globals.transfer') }}
9 | @stop
10 |
11 | @section('link')
12 |
13 | {{ trans('ticketit::email/globals.view-ticket') }}
14 |
15 | @stop
16 |
17 | @section('content')
18 | {!! trans('ticketit::email/transfer.data', [
19 | 'name' => $notification_owner->name,
20 | 'subject' => $ticket->subject,
21 | 'status' => $ticket->status->name,
22 | 'agent' => $original_ticket->agent->name,
23 | 'old_category' => $original_ticket->category->name,
24 | 'new_category' => $ticket->category->name
25 | ]) !!}
26 | @stop
27 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 |
3 | @section('page')
4 | {{ trans('ticketit::lang.index-title') }}
5 | @stop
6 |
7 | @section('content')
8 | @include('ticketit::shared.header')
9 | @include('ticketit::tickets.index')
10 | @stop
11 |
12 | @section('footer')
13 |
14 |
60 | @append
61 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/install/index.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 | Ticketit Installation
10 |
11 |
12 |
13 |
14 |
15 |
16 |
17 |
18 |
22 |
23 |
24 |
25 |
26 |
27 |
{{ trans('ticketit::install.initial-setup') }}
28 |
73 |
74 |
27 |
{{ trans('ticketit::install.upgrade') }}
28 |
29 |
30 | @if(!empty($inactive_migrations))
31 |
{{ trans('ticketit::install.migrations-to-be-installed') }}
32 |
33 | @foreach($inactive_migrations as $mig)
34 | - {{ $mig }}
35 | @endforeach
36 |
37 | @else
38 |
{{ trans('ticketit::install.all-tables-migrated') }}
39 | @endif
40 |
41 |
42 |
43 | @if(!empty($inactive_settings))
44 |
{{ trans('ticketit::install.settings-to-be-installed') }}
45 |
46 | @foreach($inactive_settings as $slug => $value)
47 | - {{ $slug }} => {!! is_array($value) ? print_r($value) : $value !!}
48 | @endforeach
49 |
50 | @else
51 |
{{ trans('ticketit::install.all-settings-installed') }}
52 | @endif
53 |
54 |
55 |
56 | {{ trans('ticketit::install.proceed') }}
57 |
58 |
59 |
3 |
4 |
5 | @foreach ($errors->all() as $error)
6 | - {{ $error }}
7 | @endforeach
8 |
9 |
13 |
14 | {{ session('warning') }}
15 |
16 | @endif
17 | @if(Session::has('status'))
18 |
19 |
20 | {{ session('status') }}
21 |
22 | @endif
23 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/shared/header.blade.php:
--------------------------------------------------------------------------------
1 | @include('ticketit::shared.assets')
2 | @include('ticketit::shared.nav')
3 | @include('ticketit::shared.errors')
--------------------------------------------------------------------------------
/src/Views/bootstrap3/tickets/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends($master)
2 | @section('page', trans('ticketit::lang.create-ticket-title'))
3 |
4 | @section('content')
5 | @include('ticketit::shared.header')
6 |
7 | {!! CollectiveForm::open([
8 | 'route'=>$setting->grab('main_route').'.store',
9 | 'method' => 'POST',
10 | 'class' => 'form-horizontal'
11 | ]) !!}
12 |
13 |
20 |
27 |
42 |
43 |
49 | {!! CollectiveForm::close() !!}
50 |
2 |
3 |
4 |
{{ trans('ticketit::lang.index-my-tickets') }}
5 | {!! link_to_route($setting->grab('main_route').'.create', trans('ticketit::lang.btn-create-new-ticket'), null, ['class' => 'btn btn-primary pull-right']) !!}
6 |
7 |
8 |
9 |
10 |
11 |
12 | @include('ticketit::tickets.partials.datatable')
13 |
14 |
15 |
2 |
3 | {!! CollectiveForm::open(['method' => 'POST', 'route' => $setting->grab('main_route').'-comment.store', 'class' => 'form-horizontal']) !!}
4 |
5 |
6 | {!! CollectiveForm::hidden('ticket_id', $ticket->id ) !!}
7 |
8 |
21 | {!! CollectiveForm::close() !!}
22 |
23 |
2 |
3 |
4 | | {{ trans('ticketit::lang.table-id') }} |
5 | {{ trans('ticketit::lang.table-subject') }} |
6 | {{ trans('ticketit::lang.table-status') }} |
7 | {{ trans('ticketit::lang.table-last-updated') }} |
8 | {{ trans('ticketit::lang.table-agent') }} |
9 | @if( $u->isAgent() || $u->isAdmin() )
10 | {{ trans('ticketit::lang.table-priority') }} |
11 | {{ trans('ticketit::lang.table-owner') }} |
12 | {{ trans('ticketit::lang.table-category') }} |
13 | @endif
14 |
15 |
16 |
--------------------------------------------------------------------------------
/src/Views/bootstrap3/tickets/partials/modal-delete-confirm.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 |
9 |
10 |
{{ trans('ticketit::lang.show-ticket-modal-delete-message') }}
11 |
12 |
16 |
17 |
18 |
7 | {{ trans('ticketit::lang.comments') }}
8 | @include('ticketit::tickets.partials.comments')
9 | {{-- pagination --}}
10 | {!! $comments->render() !!}
11 | @include('ticketit::tickets.partials.comment_form')
12 | @endsection
13 |
14 | @section('footer')
15 |
47 | @include('ticketit::tickets.partials.summernote')
48 | @append
49 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/administrator/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 | @section('page', trans('ticketit::admin.administrator-create-title'))
3 |
4 | @section('ticketit_content')
5 | @if ($users->isEmpty())
6 | {{ trans('ticketit::admin.administrator-create-no-users') }}
7 | @else
8 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.administrator.store', 'method' => 'POST', 'class' => '']) !!}
9 | {{ trans('ticketit::admin.administrator-create-select-user') }}
10 |
24 | {!! link_to_route($setting->grab('admin_route').'.administrator.index', trans('ticketit::admin.btn-back'), null, ['class' => 'btn btn-link']) !!}
25 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-submit'), ['class' => 'btn btn-primary']) !!}
26 | {!! CollectiveForm::close() !!}
27 | @endif
28 | {!! $users->render("pagination::bootstrap-4") !!}
29 | @stop
30 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/administrator/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 |
3 | @section('page', trans('ticketit::admin.administrator-index-title'))
4 |
5 | @section('ticketit_header')
6 | {!! link_to_route(
7 | $setting->grab('admin_route').'.administrator.create',
8 | trans('ticketit::admin.btn-create-new-administrator'), null,
9 | ['class' => 'btn btn-primary'])
10 | !!}
11 | @stop
12 |
13 | @section('ticketit_content_parent_class', 'p-0')
14 |
15 | @section('ticketit_content')
16 | @if ($administrators->isEmpty())
17 | {{ trans('ticketit::admin.administrator-index-no-administrators') }}
18 | {!! link_to_route($setting->grab('admin_route').'.administrator.create', trans('ticketit::admin.administrator-index-create-new')) !!}
19 |
20 | @else
21 |
22 |
23 |
24 |
25 | | {{ trans('ticketit::admin.table-id') }} |
26 | {{ trans('ticketit::admin.table-name') }} |
27 | {{ trans('ticketit::admin.table-remove-administrator') }} |
28 |
29 |
30 |
31 | @foreach($administrators as $administrator)
32 |
33 | |
34 | {{ $administrator->id }}
35 | |
36 |
37 | {{ $administrator->name }}
38 | |
39 |
40 | {!! CollectiveForm::open([
41 | 'method' => 'DELETE',
42 | 'route' => [
43 | $setting->grab('admin_route').'.administrator.destroy',
44 | $administrator->id
45 | ],
46 | 'id' => "delete-$administrator->id"
47 | ]) !!}
48 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-remove'), ['class' => 'btn btn-danger']) !!}
49 | {!! CollectiveForm::close() !!}
50 | |
51 |
52 | @endforeach
53 |
54 |
55 |
56 | @endif
57 |
58 | @stop
59 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/agent/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 | @section('page', trans('ticketit::admin.agent-create-title'))
3 |
4 | @section('ticketit_content')
5 | @if ($users->isEmpty())
6 | {{ trans('ticketit::admin.agent-create-no-users') }}
7 | @else
8 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.agent.store', 'method' => 'POST', 'class' => '']) !!}
9 | {{ trans('ticketit::admin.agent-create-select-user') }}
10 |
24 | {!! link_to_route($setting->grab('admin_route').'.agent.index', trans('ticketit::admin.btn-back'), null, ['class' => 'btn btn-link']) !!}
25 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-submit'), ['class' => 'btn btn-primary']) !!}
26 | {!! CollectiveForm::close() !!}
27 | @endif
28 |
29 | {!! $users->render("pagination::bootstrap-4") !!}
30 | @stop
31 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/agent/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 |
3 | @section('page', trans('ticketit::admin.agent-index-title'))
4 |
5 | @section('ticketit_header')
6 | {!! link_to_route(
7 | $setting->grab('admin_route').'.agent.create',
8 | trans('ticketit::admin.btn-create-new-agent'), null,
9 | ['class' => 'btn btn-primary'])
10 | !!}
11 | @stop
12 |
13 | @section('ticketit_content_parent_class', 'p-0')
14 |
15 | @section('ticketit_content')
16 | @if ($agents->isEmpty())
17 | {{ trans('ticketit::admin.agent-index-no-agents') }}
18 | {!! link_to_route($setting->grab('admin_route').'.agent.create', trans('ticketit::admin.agent-index-create-new')) !!}
19 |
20 | @else
21 |
22 |
83 |
84 | @endif
85 | @stop
86 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/category/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 | @section('page', trans('ticketit::admin.category-create-title'))
3 |
4 | @section('ticketit_content')
5 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.category.store', 'method' => 'POST', 'class' => '']) !!}
6 | @include('ticketit::admin.category.form')
7 | {!! CollectiveForm::close() !!}
8 | @stop
9 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/category/edit.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 | @section('page', trans('ticketit::admin.category-edit-title', ['name' => ucwords($category->name)]))
3 |
4 | @section('ticketit_content')
5 | {!! CollectiveForm::model($category, [
6 | 'route' => [$setting->grab('admin_route').'.category.update', $category->id],
7 | 'method' => 'PATCH',
8 | 'class' => ''
9 | ]) !!}
10 | @include('ticketit::admin.category.form', ['update', true])
11 | {!! CollectiveForm::close() !!}
12 | @stop
13 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/category/form.blade.php:
--------------------------------------------------------------------------------
1 |
2 | {!! CollectiveForm::label('name', trans('ticketit::admin.category-create-name') . trans('ticketit::admin.colon'), ['class' => '']) !!}
3 | {!! CollectiveForm::text('name', isset($category->name) ? $category->name : null, ['class' => 'form-control']) !!}
4 |
5 |
6 | {!! CollectiveForm::label('color', trans('ticketit::admin.category-create-color') . trans('ticketit::admin.colon'), ['class' => '']) !!}
7 | {!! CollectiveForm::custom('color', 'color', isset($category->color) ? $category->color : "#000000", ['class' => 'form-control']) !!}
8 |
9 |
10 | {!! link_to_route($setting->grab('admin_route').'.category.index', trans('ticketit::admin.btn-back'), null, ['class' => 'btn btn-link']) !!}
11 | @if(isset($category))
12 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-update'), ['class' => 'btn btn-primary']) !!}
13 | @else
14 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-submit'), ['class' => 'btn btn-primary']) !!}
15 | @endif
16 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/category/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 |
3 | @section('page', trans('ticketit::admin.category-index-title'))
4 |
5 | @section('ticketit_header')
6 | {!! link_to_route(
7 | $setting->grab('admin_route').'.category.create',
8 | trans('ticketit::admin.btn-create-new-category'), null,
9 | ['class' => 'btn btn-primary'])
10 | !!}
11 | @stop
12 |
13 | @section('ticketit_content_parent_class', 'p-0')
14 |
15 | @section('ticketit_content')
16 | @if ($categories->isEmpty())
17 | {{ trans('ticketit::admin.category-index-no-categories') }}
18 | {!! link_to_route($setting->grab('admin_route').'.category.create', trans('ticketit::admin.category-index-create-new')) !!}
19 |
20 | @else
21 |
22 |
23 |
24 |
25 | | {{ trans('ticketit::admin.table-id') }} |
26 | {{ trans('ticketit::admin.table-name') }} |
27 | {{ trans('ticketit::admin.table-action') }} |
28 |
29 |
30 |
31 | @foreach($categories as $category)
32 |
33 | |
34 | {{ $category->id }}
35 | |
36 |
37 | {{ $category->name }}
38 | |
39 |
40 | {!! link_to_route(
41 | $setting->grab('admin_route').'.category.edit', trans('ticketit::admin.btn-edit'), $category->id,
42 | ['class' => 'btn btn-info'] )
43 | !!}
44 |
45 | {!! link_to_route(
46 | $setting->grab('admin_route').'.category.destroy', trans('ticketit::admin.btn-delete'), $category->id,
47 | [
48 | 'class' => 'btn btn-danger deleteit',
49 | 'form' => "delete-$category->id",
50 | "node" => $category->name
51 | ])
52 | !!}
53 | {!! CollectiveForm::open([
54 | 'method' => 'DELETE',
55 | 'route' => [
56 | $setting->grab('admin_route').'.category.destroy',
57 | $category->id
58 | ],
59 | 'id' => "delete-$category->id"
60 | ])
61 | !!}
62 | {!! CollectiveForm::close() !!}
63 | |
64 |
65 | @endforeach
66 |
67 |
68 | @endif
69 |
70 | @stop
71 | @section('footer')
72 |
83 | @append
84 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/configuration/common/paginate.blade.php:
--------------------------------------------------------------------------------
1 |
4 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/configuration/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 | @section('page', trans('ticketit::admin.config-create-subtitle'))
3 |
4 | @section('ticketit_header')
5 | {!! link_to_route(
6 | $setting->grab('admin_route').'.configuration.index',
7 | trans('ticketit::admin.btn-back'), null,
8 | ['class' => 'btn btn-secondary'])
9 | !!}
10 | @stop
11 |
12 | @section('ticketit_content')
13 | {!! CollectiveForm::open(['route' => $setting->grab('admin_route').'.configuration.store']) !!}
14 |
15 |
16 |
22 |
23 |
24 |
30 |
31 |
32 |
38 |
39 |
40 |
47 |
48 |
49 |
54 |
55 | {!! CollectiveForm::close() !!}
56 | @stop
57 |
58 | @section('footer')
59 |
75 | @append
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/configuration/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 |
3 | @section('page', trans('ticketit::admin.config-index-title'))
4 |
5 | @section('ticketit_header')
6 | {!! link_to_route(
7 | $setting->grab('admin_route').'.configuration.create',
8 | trans('ticketit::admin.btn-create-new-config'), null,
9 | ['class' => 'btn btn-primary'])
10 | !!}
11 | @stop
12 |
13 | @section('ticketit_content_parent_class', 'pl-0 pr-0 pb-0')
14 |
15 | @section('ticketit_content')
16 |
17 | @if($configurations->isEmpty())
18 | {{ trans('ticketit::admin.config-index-no-settings') }}
19 | @else
20 |
28 |
29 |
30 |
31 | @include('ticketit::admin.configuration.tables.init_table')
32 |
33 |
34 | @include('ticketit::admin.configuration.tables.ticket_table')
35 |
36 |
37 | @include('ticketit::admin.configuration.tables.email_table')
38 |
39 |
40 | @include('ticketit::admin.configuration.tables.perms_table')
41 |
42 |
43 | @include('ticketit::admin.configuration.tables.editor_table')
44 |
45 |
46 | @include('ticketit::admin.configuration.tables.other_table')
47 |
48 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['editor'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['email'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['init'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['other'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['perms'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 |
3 |
4 | | {{ trans('ticketit::admin.table-hash') }} |
5 | {{ trans('ticketit::admin.table-slug') }} |
6 | {{ trans('ticketit::admin.table-default') }} |
7 | {{ trans('ticketit::admin.table-value') }} |
8 | {{ trans('ticketit::admin.table-lang') }} |
9 | {{ trans('ticketit::admin.table-edit') }} |
10 |
11 |
12 | @foreach($configurations_by_sections['tickets'] as $configuration)
13 |
14 | | {!! $configuration->id !!} |
15 | {!! $configuration->slug !!} |
16 | {!! $configuration->default !!} |
17 | {!! $configuration->value !!} |
18 | {!! $configuration->lang !!} |
19 |
20 | {!! link_to_route(
21 | $setting->grab('admin_route').'.configuration.edit', trans('ticketit::admin.btn-edit'), [$configuration->id],
22 | ['class' => 'btn btn-info', 'title' => trans('ticketit::admin.table-edit').' '.$configuration->slug, 'data-toggle' => 'tooltip'] )
23 | !!}
24 | |
25 |
26 | @endforeach
27 |
28 |
29 |
2 | {!! CollectiveForm::label('name', trans('ticketit::admin.priority-create-name') . trans('ticketit::admin.colon'), ['class' => '']) !!}
3 | {!! CollectiveForm::text('name', isset($priority->name) ? $priority->name : null, ['class' => 'form-control']) !!}
4 |
5 |
6 | {!! CollectiveForm::label('color', trans('ticketit::admin.priority-create-color') . trans('ticketit::admin.colon'), ['class' => '']) !!}
7 |
8 | {!! CollectiveForm::custom('color', 'color', isset($priority->color) ? $priority->color : "#000000", ['class' => 'form-control']) !!}
9 |
10 |
11 | {!! link_to_route($setting->grab('admin_route').'.priority.index', trans('ticketit::admin.btn-back'), null, ['class' => 'btn btn-link']) !!}
12 | @if(isset($priority))
13 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-update'), ['class' => 'btn btn-primary']) !!}
14 | @else
15 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-submit'), ['class' => 'btn btn-primary']) !!}
16 | @endif
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/priority/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 |
3 | @section('page', trans('ticketit::admin.priority-index-title'))
4 |
5 | @section('ticketit_header')
6 | {!! link_to_route(
7 | $setting->grab('admin_route').'.priority.create',
8 | trans('ticketit::admin.btn-create-new-priority'), null,
9 | ['class' => 'btn btn-primary'])
10 | !!}
11 | @stop
12 |
13 | @section('ticketit_content_parent_class', 'p-0')
14 |
15 | @section('ticketit_content')
16 | @if ($priorities->isEmpty())
17 | {{ trans('ticketit::admin.priority-index-no-priorities') }}
18 | {!! link_to_route($setting->grab('admin_route').'.priority.create', trans('ticketit::admin.priority-index-create-new')) !!}
19 |
20 | @else
21 |
22 |
23 |
24 |
25 | | {{ trans('ticketit::admin.table-id') }} |
26 | {{ trans('ticketit::admin.table-name') }} |
27 | {{ trans('ticketit::admin.table-action') }} |
28 |
29 |
30 |
31 | @foreach($priorities as $priority)
32 |
33 | |
34 | {{ $priority->id }}
35 | |
36 |
37 | {{ $priority->name }}
38 | |
39 |
40 | {!! link_to_route(
41 | $setting->grab('admin_route').'.priority.edit', trans('ticketit::admin.btn-edit'), $priority->id,
42 | ['class' => 'btn btn-info'] )
43 | !!}
44 |
45 | {!! link_to_route(
46 | $setting->grab('admin_route').'.priority.destroy', trans('ticketit::admin.btn-delete'), $priority->id,
47 | [
48 | 'class' => 'btn btn-danger deleteit',
49 | 'form' => "delete-$priority->id",
50 | "node" => $priority->name
51 | ])
52 | !!}
53 | {!! CollectiveForm::open([
54 | 'method' => 'DELETE',
55 | 'route' => [
56 | $setting->grab('admin_route').'.priority.destroy',
57 | $priority->id
58 | ],
59 | 'id' => "delete-$priority->id"
60 | ])
61 | !!}
62 | {!! CollectiveForm::close() !!}
63 | |
64 |
65 | @endforeach
66 |
67 |
68 | @endif
69 |
70 | @stop
71 | @section('footer')
72 |
83 | @append
84 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/status/create.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 | @section('page', trans('ticketit::admin.status-create-title'))
3 |
4 | @section('ticketit_content')
5 | {!! CollectiveForm::open(['route'=> $setting->grab('admin_route').'.status.store', 'method' => 'POST', 'class' => '']) !!}
6 | @include('ticketit::admin.status.form')
7 | {!! CollectiveForm::close() !!}
8 | @stop
9 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/status/edit.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 | @section('page', trans('ticketit::admin.status-edit-title', ['name' => ucwords($status->name)]))
3 |
4 | @section('ticketit_content')
5 | {!! CollectiveForm::model($status, [
6 | 'route' => [$setting->grab('admin_route').'.status.update', $status->id],
7 | 'method' => 'PATCH'
8 | ]) !!}
9 | @include('ticketit::admin.status.form', ['update', true])
10 | {!! CollectiveForm::close() !!}
11 | @stop
12 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/status/form.blade.php:
--------------------------------------------------------------------------------
1 |
2 | {!! CollectiveForm::label('name', trans('ticketit::admin.status-create-name') . trans('ticketit::admin.colon'), ['class' => '']) !!}
3 | {!! CollectiveForm::text('name', isset($status->name) ? $status->name : null, ['class' => 'form-control']) !!}
4 |
5 |
6 | {!! CollectiveForm::label('color', trans('ticketit::admin.status-create-color') . trans('ticketit::admin.colon'), ['class' => '']) !!}
7 | {!! CollectiveForm::custom('color', 'color', isset($status->color) ? $status->color : "#000000", ['class' => 'form-control']) !!}
8 |
9 |
10 | {!! link_to_route($setting->grab('admin_route').'.status.index', trans('ticketit::admin.btn-back'), null, ['class' => 'btn btn-link']) !!}
11 | @if(isset($status))
12 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-update'), ['class' => 'btn btn-primary']) !!}
13 | @else
14 | {!! CollectiveForm::submit(trans('ticketit::admin.btn-submit'), ['class' => 'btn btn-primary']) !!}
15 | @endif
16 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/admin/status/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 |
3 | @section('page', trans('ticketit::admin.status-index-title'))
4 |
5 | @section('ticketit_header')
6 | {!! link_to_route(
7 | $setting->grab('admin_route').'.status.create',
8 | trans('ticketit::admin.btn-create-new-status'), null,
9 | ['class' => 'btn btn-primary'])
10 | !!}
11 | @stop
12 |
13 | @section('ticketit_content_parent_class', 'p-0')
14 |
15 | @section('ticketit_content')
16 | @if ($statuses->isEmpty())
17 | {{ trans('ticketit::admin.status-index-no-statuses') }}
18 | {!! link_to_route($setting->grab('admin_route').'.status.create', trans('ticketit::admin.status-index-create-new')) !!}
19 |
20 | @else
21 |
22 |
23 |
24 |
25 | | {{ trans('ticketit::admin.table-id') }} |
26 | {{ trans('ticketit::admin.table-name') }} |
27 | {{ trans('ticketit::admin.table-action') }} |
28 |
29 |
30 |
31 | @foreach($statuses as $status)
32 |
33 | |
34 | {{ $status->id }}
35 | |
36 |
37 | {{ $status->name }}
38 | |
39 |
40 | {!! link_to_route(
41 | $setting->grab('admin_route').'.status.edit', trans('ticketit::admin.btn-edit'), $status->id,
42 | ['class' => 'btn btn-info'] )
43 | !!}
44 |
45 | {!! link_to_route(
46 | $setting->grab('admin_route').'.status.destroy', trans('ticketit::admin.btn-delete'), $status->id,
47 | [
48 | 'class' => 'btn btn-danger deleteit',
49 | 'form' => "delete-$status->id",
50 | "node" => $status->name
51 | ])
52 | !!}
53 | {!! CollectiveForm::open([
54 | 'method' => 'DELETE',
55 | 'route' => [
56 | $setting->grab('admin_route').'.status.destroy',
57 | $status->id
58 | ],
59 | 'id' => "delete-$status->id"
60 | ])
61 | !!}
62 | {!! CollectiveForm::close() !!}
63 | |
64 |
65 | @endforeach
66 |
67 |
68 | @endif
69 |
70 | @stop
71 |
72 | @section('footer')
73 |
84 | @append
85 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/emails/assigned.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 | @extends($email)
5 |
6 | @section('subject')
7 | {{ trans('ticketit::email/globals.assigned') }}
8 | @stop
9 |
10 | @section('link')
11 |
12 | {{ trans('ticketit::email/globals.view-ticket') }}
13 |
14 | @stop
15 |
16 | @section('content')
17 | {!! trans('ticketit::email/assigned.data', [
18 | 'name' => $notification_owner->name,
19 | 'subject' => $ticket->subject,
20 | 'status' => $ticket->status->name,
21 | 'category' => $ticket->category->name
22 | ]) !!}
23 | @stop
24 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/emails/comment.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 | @extends($email)
5 |
6 | @section('subject')
7 | {{ trans('ticketit::email/globals.comment') }}
8 | @stop
9 |
10 | @section('link')
11 |
12 | {{ trans('ticketit::email/globals.view-ticket') }}
13 |
14 | @stop
15 |
16 | @section('content')
17 | {!! trans('ticketit::email/comment.data', [
18 | 'name' => $comment->user->name,
19 | 'subject' => $ticket->subject,
20 | 'status' => $ticket->status->name,
21 | 'category' => $ticket->category->name,
22 | 'comment' => $comment->getShortContent()
23 | ]) !!}
24 | @stop
25 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/emails/status.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 | @extends($email)
6 |
7 | @section('subject')
8 | {{ trans('ticketit::email/globals.status') }}
9 | @stop
10 |
11 | @section('link')
12 |
13 | {{ trans('ticketit::email/globals.view-ticket') }}
14 |
15 | @stop
16 |
17 | @section('content')
18 | {!! trans('ticketit::email/status.data', [
19 | 'name' => $notification_owner->name,
20 | 'subject' => $ticket->subject,
21 | 'old_status' => $original_ticket->status->name,
22 | 'new_status' => $ticket->status->name
23 | ]) !!}
24 | @stop
25 |
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/src/Views/bootstrap4/emails/transfer.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 | @extends($email)
6 |
7 | @section('subject')
8 | {{ trans('ticketit::email/globals.transfer') }}
9 | @stop
10 |
11 | @section('link')
12 |
13 | {{ trans('ticketit::email/globals.view-ticket') }}
14 |
15 | @stop
16 |
17 | @section('content')
18 | {!! trans('ticketit::email/transfer.data', [
19 | 'name' => $notification_owner->name,
20 | 'subject' => $ticket->subject,
21 | 'status' => $ticket->status->name,
22 | 'agent' => $original_ticket->agent->name,
23 | 'old_category' => $original_ticket->category->name,
24 | 'new_category' => $ticket->category->name
25 | ]) !!}
26 | @stop
27 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/index.blade.php:
--------------------------------------------------------------------------------
1 | @extends('ticketit::layouts.master')
2 |
3 | @section('page', trans('ticketit::lang.index-title'))
4 | @section('page_title', trans('ticketit::lang.index-my-tickets'))
5 |
6 |
7 | @section('ticketit_header')
8 | {!! link_to_route($setting->grab('main_route').'.create', trans('ticketit::lang.btn-create-new-ticket'), null, ['class' => 'btn btn-primary']) !!}
9 | @stop
10 |
11 | @section('ticketit_content_parent_class', 'pl-0 pr-0')
12 |
13 | @section('ticketit_content')
14 |
15 | @include('ticketit::tickets.partials.datatable')
16 | @stop
17 |
18 | @section('footer')
19 |
20 |
66 | @append
67 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/install/upgrade.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 | Ticketit Upgrade
10 |
11 |
12 |
13 |
14 |
15 |
16 |
17 |
18 |
22 |
23 |
24 |
25 |
26 |
27 |
{{ trans('ticketit::install.upgrade') }}
28 |
29 |
30 | @if(!empty($inactive_migrations))
31 |
{{ trans('ticketit::install.migrations-to-be-installed') }}
32 |
33 | @foreach($inactive_migrations as $mig)
34 | - {{ $mig }}
35 | @endforeach
36 |
37 | @else
38 |
{{ trans('ticketit::install.all-tables-migrated') }}
39 | @endif
40 |
41 |
42 |
43 | @if(!empty($inactive_settings))
44 |
{{ trans('ticketit::install.settings-to-be-installed') }}
45 |
46 | @foreach($inactive_settings as $slug => $value)
47 | - {{ $slug }} => {!! is_array($value) ? print_r($value) : $value !!}
48 | @endforeach
49 |
50 | @else
51 |
{{ trans('ticketit::install.all-settings-installed') }}
52 | @endif
53 |
54 |
55 |
56 | {{ trans('ticketit::install.proceed') }}
57 |
58 |
59 |
7 |
8 |
9 | @include('ticketit::shared.nav')
10 |
11 |
12 | @if(View::hasSection('ticketit_content'))
13 |
14 |
23 |
24 | @yield('ticketit_content')
25 |
26 |
27 | @endif
28 | @yield('ticketit_extra_content')
29 |
3 |
4 |
5 |
6 | @foreach ($errors->all() as $error)
7 | - {{ $error }}
8 | @endforeach
9 |
10 |
11 |
15 |
16 |
17 | {{ session('warning') }}
18 |
19 |
23 |
24 |
25 | {{ session('status') }}
26 |
27 |
40 |
46 | {!! CollectiveForm::close() !!}
47 | @endsection
48 |
49 | @section('footer')
50 | @include('ticketit::tickets.partials.summernote')
51 | @append
--------------------------------------------------------------------------------
/src/Views/bootstrap4/tickets/edit.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 | {!! CollectiveForm::model($ticket, [
5 | 'route' => [$setting->grab('main_route').'.update', $ticket->id],
6 | 'method' => 'PATCH',
7 | 'class' => 'form-horizontal'
8 | ]) !!}
9 |
13 |
14 |
15 | {!! CollectiveForm::text('subject', $ticket->subject, ['class' => 'form-control', 'required']) !!}
16 |
17 |
18 |
19 |
20 |
21 |
22 | {!! CollectiveForm::label('priority_id', trans('ticketit::lang.priority') . trans('ticketit::lang.colon'), ['class' => '']) !!}
23 | {!! CollectiveForm::select('priority_id', $priority_lists, $ticket->priority_id, ['class' => 'form-control']) !!}
24 |
25 |
26 |
27 | {!! CollectiveForm::label('agent_id', trans('ticketit::lang.agent') . trans('ticketit::lang.colon'), [
28 | 'class' => ''
29 | ]) !!}
30 | {!! CollectiveForm::select(
31 | 'agent_id',
32 | $agent_lists,
33 | $ticket->agent_id,
34 | ['class' => 'form-control']) !!}
35 |
36 |
37 |
38 | {!! CollectiveForm::label('category_id', trans('ticketit::lang.category') . trans('ticketit::lang.colon'), [
39 | 'class' => ''
40 | ]) !!}
41 | {!! CollectiveForm::select('category_id', $category_lists, $ticket->category_id, ['class' => 'form-control']) !!}
42 |
43 |
44 |
45 | {!! CollectiveForm::label('status_id', trans('ticketit::lang.status') . trans('ticketit::lang.colon'), [
46 | 'class' => ''
47 | ]) !!}
48 | {!! CollectiveForm::select('status_id', $status_lists, $ticket->status_id, ['class' => 'form-control']) !!}
49 |
50 |
51 |
55 | {!! CollectiveForm::close() !!}
56 |
57 |
58 |
2 |
3 |
4 | | {{ trans('ticketit::lang.table-id') }} |
5 | {{ trans('ticketit::lang.table-subject') }} |
6 | {{ trans('ticketit::lang.table-status') }} |
7 | {{ trans('ticketit::lang.table-last-updated') }} |
8 | {{ trans('ticketit::lang.table-agent') }} |
9 | @if( $u->isAgent() || $u->isAdmin() )
10 | {{ trans('ticketit::lang.table-priority') }} |
11 | {{ trans('ticketit::lang.table-owner') }} |
12 | {{ trans('ticketit::lang.table-category') }} |
13 | @endif
14 |
15 |
16 |
--------------------------------------------------------------------------------
/src/Views/bootstrap4/tickets/partials/modal-delete-confirm.blade.php:
--------------------------------------------------------------------------------
1 |
2 |
3 |
4 |
5 |
9 |
10 |
{{ trans('ticketit::lang.show-ticket-modal-delete-message') }}
11 |
12 |
16 |
17 |
18 |
2 |
3 |
4 |
{{ trans('ticketit::lang.owner') }}{{ trans('ticketit::lang.colon') }}{{ $ticket->user_id == $u->id ? $u->name : $ticket->user->name }}
5 |
6 | {{ trans('ticketit::lang.status') }}{{ trans('ticketit::lang.colon') }}
7 | @if( $ticket->isComplete() && ! $setting->grab('default_close_status_id') )
8 | Complete
9 | @else
10 | {{ $ticket->status->name }}
11 | @endif
12 |
13 |
14 |
15 | {{ trans('ticketit::lang.priority') }}{{ trans('ticketit::lang.colon') }}
16 |
17 | {{ $ticket->priority->name }}
18 |
19 |
20 |
21 |
22 |
{{ trans('ticketit::lang.responsible') }}{{ trans('ticketit::lang.colon') }}{{ $ticket->agent_id == $u->id ? $u->name : $ticket->agent->name }}
23 |
24 | {{ trans('ticketit::lang.category') }}{{ trans('ticketit::lang.colon') }}
25 |
26 | {{ $ticket->category->name }}
27 |
28 |
29 |
{{ trans('ticketit::lang.created') }}{{ trans('ticketit::lang.colon') }}{{ $ticket->created_at->diffForHumans() }}
30 |
{{ trans('ticketit::lang.last-update') }}{{ trans('ticketit::lang.colon') }}{{ $ticket->updated_at->diffForHumans() }}
31 |
32 |
33 |
6 | {!! $comment->user->name !!} 7 | {!! $comment->created_at->diffForHumans() !!} 8 |
9 |{!! $comment->html !!}
13 |